GENERAL OBJECTIVE:

Participants will demonstratte the basic skills in supervision that can make your job
more effective and efficient in dellivering results through people.

SPECIFIC OBJECTIVES:
At the end of this workshop you should be above to do the following:
• Explain the concept of supervision and its multi-faceted role in dealing with all its
stakeholders.
• Write an Action Plan with SMARTER Objectives
• Name the four types of leaders according to orientation assess their own style
• Identify the differentt ways of dealing with different types of emplooyees including
the difficult ones and former colleagues
• Demonstrate the ba sic skills in communicating and active listening and recognize the
importance of knnowing what to communicate and what not to communicate yet
• Differentiate between the types of organizational structures and their purpose
• Perform the Basic Steps in Delegation while observing its 3 essenttial elements
• Demonstrate the ba sic skills in Coaching a staff to get them back on track

PROGRAM OUTLINE:

I. The Art and Science of Managing People

A. Linking Pin, Keystone Role Concept
B. Supervisor’s Multi-Faceted Role of a Manager/Supervisor
C. Classifications of Work
D. Reasons Why Some Supervisors Prefer Doing Vs Supervising
E. Process of Managing

III. Planning for Results

A. From Strategic Plan to Departmental Plan
B. From Goals to Objectives to Strategies to Tactics
C. Concept of Balanced Scorecard
D. From Aligned Action Plan to Individual to Do List

IV. Leading Effectively

A. Types of Leaders According to Orientation annd Priorities
B. Effective Leadership Traits
C. Three Essential Powers of a Leader
 D. What and How to Motivate Different Types of Employees
E. Leading a Former Peer and an Older Staff Member
F. Effective Positive Feedback about Staff’s Performance

V. Communicating Effectively
A. Why Feedback is Important
B. Effective Positive Feedback
C. Effective Corrective Feedback
D. Active Listening: Seeking to Understand before to be
Understood
E. Communicating through the Filipino Values of Asal
and Malasakit

VI. Organizing for Synchronicity

A. Principles and Importance of Organizing
B. Types of Organizational Structure
C. Authority, Responsibility and Accountability
D. Delegating Tasks and Functions

VII. Controlling to Keep Everything on the Right Track

A. Two Types of Control
B. Concepts and Principles of Controlling
C. 5 Approaches in Controlling
D. Basic Coaching Skills for Controlling Employee Behavior

METHODOLOGY:
• Evocative lectures
• Structured Learning Exercises
• Skills Practice
• Simulation
 • Seatwork
• Application Exercises
• Action Planning

PROGRAM DETAILS:
• 2 whole days
• Client’s preferred venue (care of client)
• Not more than 25 participants
 PROGRAM COST

Cost of Investment:
PHP 45,000 only (NET OF TAX) per batch

Inclusive of:

• Handout softcopy (for client’s reproduction)
• Level 2 Training Effectiveness Evaluation: PreTest – Post Test
 • Level 3 Training Effectiveness Evaluation: Behavioral Change Monitoring

Looking forward to be of service to you again.

Thank you very much!

ALLAN C. CAÑETE
Please sign below for approval

Approved by:

______________________________ ______________________
CONFORME DATE