GLOBAL E-BUSINESS AND COLLABORATION

Aisa Tri Agustini, SE., M.Sc., CPA

 LEARNING OBJECTIVES
What are business processes? How are they related to
information systems?

How do system serve the different management groups in

a business and how do systems that link the enterprise improve
organisational performance?

Why are sytems for collaboration and social business so

important and what technologies do they use?

What is the role of the information systems function in

business?
 Business Process is the manner
in which work is organized,
coordinated, and focused to
produce a valuable product or
service.

Collection
SOURCE OF
Activities COMPETITIVE
STRENGTH
Improves
Business
Process
Computer-based information
systems to generate
information
 HOW INFORMATION
TECHNOLOGY IMPROVES
BUSINESS PROCESS
INFORMATION
SYSTEM

Greater Efficiency,
Innovation, and AUTOMATE
Customer Satisfaction MANY STEPS
 System Serve The Different Management
Groups In Business

Specialities Interest Level

Transaction Systems for

Processing Systems Business Intelligence

daily routine transactions informed decision by All

to conduct the business Levels of Management
Such as: Sales order, hotel reservation, Such as: MIS, DSS, ESS
ticket order, payroll, shipping, etc
PAYROLL TRANSACTION
PROCESSING SYSTEMS
HOW MANAGEMENT INFORMATION
SYSTEMS OBTAIN THEIR DATA
FROM THE ORGANIZATION’S TPS
 Melbourne Water’s Flood Integrated Decision Support
System (FIDSS) integrates real time rainfall and river level
data with our existing models to make Blood management
and forecasting easier and faster for the Port Phillip and
Westernport region, for better customer service to our key
 System For Linking The Enterprise

span functional areas, focus on

executing business processes across
the business firm. It help businesses
Enterprise become more flexible and productive Intranet and
Applications Extranets

1. Enterprise System (ERP) Integration and expediting

2. CRM the Blow of information
3. SCM within the Birm,
4. KMS customers, and suppliers.

coordinating and integrating

groups of processes
 E-BUSINESS, E-COMMERCE, AND
E-GOVERNMENT

E-Commerce: the use of the internet, the

web, and mobile apps and browser running
on mobile devices to transact business.
Mo r e f o r m a l l y, d i g i t a l e n a b l e d
commercial transactions between and
among organisations and individuals.

E-Business: the digital enabling of

transactions and processes within a firm,
involving information systems under the
control of the firm. E-business does not
include commercial transactions
involving an exchange of value across
organizational boundaries.
THE DIFFERENCE BETWEEN E-COMMERCE
AND E-BUSINESS

E-commerce and e-business systems blur together at the business

5irm boundary, at the point where internal business systems link
up with suppliers or customers. E-business applications turn into
e-commerce precisely when an exchange of value occurs
 E-GOVERNMENT
E-Government: the
application of the internet
and networking technologies
to digitally enable
government and public sector
agencies relationships with
citizens, businesses, and other
arms of government.
G2G
http://www.embassyofindonesia.org

G2B
http://www.indotender.com

G2P
http://www.sdm.depkeu.go.id
WHY ARE SYSTEMS FOR COLLABORATION AND
SOCIAL BUSINESS SO IMPORTANT?

Changing Changing
Nature of Work Scope of The
Firm

Growth of Emphasis in
Professional Innovation
Work

Changing
Changing
Organization of
culture of Work
The Firm
 WHAT IS SOCIAL BUSINESS?

COLLABORATION SOCIAL BUSINESS

embracing

Facebook, Twitter,
Instagram, Line, Path

The Goal is to deepen

interactions with group inside
and outside the firm to expedite
and enhance information
to engage their employees,
sharing, innovation, and customers, and suppliers
decision making
BUSINESS BENEFIT OF COLLABORATION AND
SOCIAL BUSINESS
BUILDING A COLLABORATIVE CULTURES AND
BUSINESS PROCESS

required lower-level employees to

Command and carry out orders without asking
too many questions, with no
Control Firms responsibility to improve
processes and no reward

policies, product, designs,

A Collaborative processes, and systems are much
Business Culture more dependent on teams to
devise, to create, and to build.
and Business Team are rewarded for their
Processes performance
 TOOLS AND TECHNOLOGIES FOR
COLLABORATION AND SOCIAL BUSINESS
THE ROLE OF THE INFORMATION SYSTEMS
FUNCTION IN BUSINESS

THE
INFORMATION
SYSTEMS
DEPARTMENT
It always seems impossible until it’s done

—Nelson Mandela—