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1. Discuss the Dell Company, its product and its people.

Dell is an American multinational computer technology company based in Round Rock, Texas,
and United States that develops, sells, repairs, and supports computers and related products
and services. Named after its founder, Michael Dell, the company is one of the largest
technological corporations in the world, employing more than 103,300 people in the U.S. and
around the world.

Dell sells personal computers (PCs), servers, data storage devices, network switches, software,
computer peripherals, HDTVs, cameras, printers, MP3 players, and electronics built by other
manufacturers. The company is well known for its innovations in supply chain
management and electronic commerce, particularly its direct-sales model and its "build-to-
order" or "configure to order" approach to manufacturing—delivering individual PCs configured
to customer specifications. Dell was a pure hardware vendor for much of its existence, but with
the acquisition in 2009 of Perot Systems, Dell entered the market for IT services. The company
has since made additional acquisitions in storage and networking systems, with the aim of
expanding their portfolio from offering computers only to delivering complete solutions for
enterprise customers.

Dell was listed at number 51 in the Fortune 500 list, until 2014. After going private in 2013, the
newly confidential nature of its financial information prevents the company from being ranked
by Fortune. In 2015, it was the third largest PC vendor in the world after Lenovo and HP. Dell is
the largest shipper of PC monitors worldwide. Dell is the sixth largest company in Texas by total
revenue, according to Fortune magazine. It is the second largest non-oil company in Texas –
behind AT&T – and the largest company in the Greater Austin area. It was a publicly traded
company (NASDAQ: DELL), as well as a component of the NASDAQ-100 and S&P 500, until it
was taken private in a leveraged buyout which closed on October 30, 2013.

2. What are the practices in the Management of Information System (MIS) at Dell
Company? What are the positive and negative MIS in Dell?
The positive side of Dell using MIS in the corporation is that they are easing up the fussy
work that traditionally done by human. Such as to segregates the demographic data,
mapping the business in other country and such. The MIS can be more accurate and can work
faster, produce better results and can cut down administration and operating costs. MIS also
helps the corporation to deal with the consumer needs faster by providing
databases and solving consumer activity such as payments and delivery. Efficient
management information system makes it possible to effectively collaborate across
boundaries, shared ideas about product designs and value propositions. The result is
faster and more customer-focused product and service innovation. Furthermore,
Management Information Systems also helps a dell to create or update its inventory
control system. As it enables Dell to make sure that any product the consumer need will
be available to them at any given time. It is also what the company uses to know if certain
products are still available or and detects misuse of the inventory system that may cost
problems to the company. Management Information Systems of dell helps it to
process information from the internet or World Wide Web trends and strategies by other
companies c a n b e kn ow n . A ft e r a na lyz i ng t h e t r en ds a nd st ra te g ie s us ed by
o th e r co mp an i es , an appropriate strategy can be formulated to use by the Dell. However,
to set up the sophisticated MIS package is not cheap and much of the money and
time need to be invested in order to get MIS peripheral up and running. The servers
itself will cost millions and systems such as mapping s and payment system will cost more.
The preparation also need to be done before installing and implementing MIS such as
training, prototyping and pilot test need to be conducted to make sure, the system will not
be jeopardizing the corporations once it is ready. Things such as corruptible data and
security measures must be monitored closely to avoid misuse of the data gathered. As in
the article mentioned “the misuse of the inventory system may cost problems to the
company.” And the corporation as large as Dell will not be taking that kind of risk and
they will have a bright future to look upon.
3. The Dell directly sells its computers to the customer whether it will give them
good reliable information or they are lacking in information system due to this
4. Develop the information flow diagram for dell and suggest improvement in the

Maybe if the DELL company will directly sells the computers to the customer it might have
negative effects since they are not aware and misguided on the system that will affect the
entire system. It can also consider POSITIVE if the company will have the proper dissemination
of the entire Information System maybe a big impact will contribute to the company.
5. MIS is a combination of Management, Information and System among the three
parts of the information system in which area does the Dell lacking? Why?