vectorgod (MIS) 2 Mar 05 12:49

Some of my computers give me this error, but it is only a small percentage of them with this
problem:
Error downloading file \SiteStat.xml, naInet GetLastError() = 0
This occurs every time they try to download updates from the epo server for the machines that it
happens on.
JimmyZ1 (TechnicalUser) 2 Mar 05 15:01
is it also giving you an unable to locate valid repository? check your DNS settings on those
machines
vectorgod (MIS) 2 Mar 05 15:46
This is everything from one of the update attempts:
Wednesday, March 02, 2005 2:39:21 PM Info Agent Agent Started Enforcing policies
Wednesday, March 02, 2005 2:39:21 PM Info Management Enforcing Policies for
VIRUSCAN8000
Wednesday, March 02, 2005 2:39:21 PM Info Management Enforcing Policies for
EPOAGENT3000META
Wednesday, March 02, 2005 2:39:21 PM Info Management Enforcing Policies for
EPOAGENT3000
Wednesday, March 02, 2005 2:39:21 PM Info Management Enforcing Policies for ePolicy
Orchestrator Agent
Wednesday, March 02, 2005 2:39:21 PM Info Script Checking update packages from
repository ePO_EPO-SERVER.
Wednesday, March 02, 2005 2:39:22 PM Info Scheduler Added a new task Deployment to
Scheduler's task list
Wednesday, March 02, 2005 2:39:22 PM Info Agent Agent finished Enforcing policies
Wednesday, March 02, 2005 2:39:22 PM Info Agent Next policy enforcement in 5 minutes
Wednesday, March 02, 2005 2:39:23 PM Info Scheduler Scheduler: Invoking task
[Deployment]...
Wednesday, March 02, 2005 2:39:23 PM Info Script The deployment task will be re-tried in 7
minutes because update is in progress.
Wednesday, March 02, 2005 2:39:23 PM Info Scheduler Next time(local) of task Deployment:
Wednesday, March 02, 2005 02:46:00 PM
Wednesday, March 02, 2005 2:39:23 PM Info Scheduler Added a new task Deployment to
Scheduler's task list
Wednesday, March 02, 2005 2:39:26 PM Error Internet Manager Error downloading file
\SiteStat.xml, naInet GetLastError() = 0
Wednesday, March 02, 2005 2:39:26 PM Info Script Error occurred while downloading file
SiteStat.xml.
Wednesday, March 02, 2005 2:39:26 PM Info Script Unable to find a valid repository.
Wednesday, March 02, 2005 2:39:26 PM Info Script Closing the update session.

What DNS settings am I checking? I have the correct DNS server if that's what you mean, but it
shouldn't matter because its downloading the updates from a server on the LAN.
terry712 (TechnicalUser) 2 Mar 05 16:21
do you only have one repository setup ?

it will still need the dns - lan or not

vectorgod (MIS) 2 Mar 05 17:46
All my ePO stuff is on one server. Yes it is the only repository.

I discovered that I can connect to the repository server on port 8081 in IE to view the agent logs
from the problematic machines.
JimmyZ1 (TechnicalUser) 3 Mar 05 15:23
This part of the log

The deployment task will be re-tried in 7 minutes because update is in progress.

means something is still running, delete the contents of this folder c:\Documents and
Settings\All Users\Application Data\Network Associates\Common Framework\Task

delete only the .ini files, then start and stop the framework service, run an agent wake up and
you should be ok.
vectorgod (MIS) 3 Mar 05 18:01
Same thing, this time without that lines about the deployment stuff.
JimmyZ1 (TechnicalUser) 4 Mar 05 8:39
reinstall the epo agent
vectorgod (MIS) 7 Mar 05 15:47
I've tried every imaginable combination of installing/uninstalling/reinstalling the epo agent and
virusscan. I did have one of the PCs start working again today for no apparent reason, but that
doesn't help me any with the others.
JimmyZ1 (TechnicalUser) 7 Mar 05 15:56
Are you running VS8.0i? what do you have the access protection set to? any log entries on those
machines?
vectorgod (MIS) 7 Mar 05 16:21
Turned off everything in access protection and still nothing, besides it still inherits all the same
policies as every other machine so that should affect everything not just a few. The only thing it
doesn't do is update anything.
JimmyZ1 (TechnicalUser) 7 Mar 05 16:24
have you tried running the dat file from a command prompt like dis

sdat4441.exe /SILENT /LOGFILE C:\SDAT 4441.LOG /F

the /f is for fix or force or something like that

JimmyZ1 (TechnicalUser) 7 Mar 05 16:30
you know you can delete the sitestat.xml and it will be recreated...
vectorgod (MIS) 7 Mar 05 17:06
Running the update locally from a superdat works fine, it's just a problem to have it
automatically update. I have tried deleting not only sitestat.xml, but the entire repository and
recreating it.

Does anybody know which port the agent actually downloads files from the server on? And is it
a different port than the agent communicates with the server on? I may have a network device
that resets connections on that port for certain machines, but would allow the agent to
communicate on a different port.
JimmyZ1 (TechnicalUser) 7 Mar 05 17:08
did you delete it from the workstation?
vectorgod (MIS) 15 Mar 05 13:27
There is no sitestat.xml on the workstation that I can find. It's just a file kept on the server, and
the client downloads it at every update.
JimmyZ1 (TechnicalUser) 15 Mar 05 15:33
I ment the Sitemaplist.xml located under \Documents and Settings\All Users\Application
Data\Network Associates\Common Framework

It might be an issue with this not being update correctly, if you changed repository names
recently,