Mackenzie Matthews

8341 Nantahala Dr​, ​Raleigh, NC 27612​ | ​919-961-8690​ | ​mackenziematthews88@gmail.com

EDUCATION
Appalachian State University, Boone, NC
Bachelor of Science in Communication Studies; Minor in Leadership Studies
Expected Graduation Date: May 2019

WORK EXPERIENCE
Business Communications Intern, Arrow Electronics, Denver, CO
May 2018- Present
● Developed a communication platform that connected the field sales team to its corporate business partners,
providing the field with the information they need to delight customers and deliver the Arrow promise.
● Work with Arrow Senior Management to understand business requirements, develop project plans, and
implement programs on Sharepoint Modern that help the organization deliver and communicate at scale.
● Lead trainings for Arrow team members across the Americas team on how to effectively utilize various
communication platforms.
Resident Assistant, Appalachian State University Housing, Boone, NC
August 2016 - May 2018
● Managed a residence hall (total occupancy 285), serving as a mentor and guide to 30-60 residents.
● Created marketing strategy for the hall, including creating Facebook and Instagram accounts, event flyers, and
advertisement for student events.
● Assisted with the personal and academic concerns of students, mediated interpersonal conflicts, and served as an
information resource.
● Awarded Crisis Manager of the Year for the 2017-2018.
Camp Counselor, Raleigh Parks, Recreation, and Cultural Resources, Raleigh, NC
June 2016 - 2017 (Summers)
● Directly supervised​ 15-20 ​campers, developed age appropriate activities, and worked with other staff to address
the daily needs of a group of children during the summer season. ​CPR and AED Certified.
● Communicated effectively with parents and families to resolve conflict and successfully worked with children
with special needs/behavior-based issues in order to provide a high-quality camp experience for participants.

LEADERSHIP AND CAMPUS INVOLVEMENT

Student Leadership Consultant, McCaskey Center, Appalachian State University, Boone, NC
May 2017 - Present
● Served as Marketing Committee Chair for the annual Appalachian Leadership Forum (ALF) conference. Created
ALF logo and hashtag, designed event t-shirts, and designed both physical and digital advertisements for the
event, attracting 100+ participants.
Member and Recruitment Director, Lambda Beta Chapter of Phi Mu, Appalachian State University, Boone, NC
February 2017- Present
● Served as member of Bid Day Committee and attended weekly meetings and events held by Phi Mu.
● Organized all continuous open bidding events as well as all formal recruitment rounds.
President, Hall Council, Appalachian State University, Boone, NC
September 2015 – May 2016
● Led all Hall Council Meetings and organized all events and programs within the Hall for over 285 residents.