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Cell: +27 (0)822 1023 18, Office/Fax: +27 (0)31 – 765 3227 JL Goddard t/a Absolute Solutions

E-Mail: justin@AbsoluteSolutions.co.za Suite 2C, 8 Old Main Road, Hillcrest, 3650, Durban, South Africa
Web: www.AbsoluteSolutions.co.za P.O. Box 2546, Hillcrest, 3650, Durban, South Africa

Microsoft Office and Windows Training

Course Outline

Below is the course outline for Microsoft Office and Windows Training. The outline is split into
different modules which can be completed individually. The modules are as follows:

1. Windows 7 Introduction
2. Microsoft Word Basic
3. Microsoft Word Intermediate
4. Microsoft Word Advanced
5. Microsoft Excel Basic
6. Microsoft Excel Intermediate
7. Microsoft PowerPoint Basic
8. Microsoft PowerPoint Advanced
9. Microsoft Outlook Basic
10. Microsoft Outlook Intermediate
11. Microsoft Outlook Advanced
12. Internet Basics

Each module is approximately 6 hours depending on learner needs. Each module will be customized
to suit learner and job requirements. Those learners attending multiple modules should attend the
training sessions in the order of the modules listed above, although learners need not attend all
modules. It is recommended that each learner complete a pre-assessment before attending the first
training session.

Please add any specific information you would like covered during training when booking your
training. Use the Microsoft Office and Windows Training Booking Form to request training. Please
see the Microsoft Office and Windows Training Resource List for ordering course material or

Absolute Solutions will provide computer training onsite, and will bring a maximum of 5 laptops
with the necessary software already installed for the purposes of training.

All learners who attend any course will benefit from ongoing support via email.

For any further information, please email Justin Goddard at justin@absolutesolutions.co.za.

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Microsoft Office and Windows Training Course Outline

About Your Trainer

Justin started programming while still at school. After getting Microsoft Certified in 2001 he began
training at IT Intellect, a Microsoft Partner college. In 2003 he became a contract lecturer and
trained for various colleges and businesses including Derivco, a leading developer of software for the
online gaming industry. For over seven years he trained a variety of Diploma courses for Varsity
College which included end-user, computer technician and computer programming subjects.

Justin currently specializes in building custom web-based applications.

Justin is a registered Assessor in the FP&M Sector. He is also certified in the following:

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Microsoft Office and Windows Training Course Outline

Windows 7 Introduction

1. Explore Windows 7 o Leaving a Homegroup

 Sharing Files on Your Network
 Logging On to Windows 7 o Public Folders
 Exploring the Desktop o Homegroup Resources
 Using the Start Menu o Individual Files, Folders, and Libraries
o Quick Access to Windows Functionality o Storage Drives
 Using the Windows Taskbar  Managing a Network Connection
o Taskbar Buttons
o Notification Area 4. Navigate Windows and Folders
 Exploring Control Panel
o Control Panel Categories  Working with Windows
o Accessing Individual Control Panel Items o Sizing, Moving, and Arranging Windows
o Different Ways of Opening Control Panel o Hiding and Displaying Windows
items  Understanding Files, Folders, and Libraries
o Understanding User Account control o File Types
 Finding Information About Your Computer o Windows System Folders
System o Folder Windows Features
 Updating Windows System Files o Displaying and Hiding Panes
o Types of Updates  Finding Your Way Around Your Computer
o Windows Update Options  Connecting to Network Resources
 Ending a Computing Session o Navigating to a Shared Folder
o Mapping a Network Drive
2. Manage User Accounts  Finding Specific Information
o Windows Search
 Understanding User Accounts and Permissions o Windows Search Parameters
o User Accounts Types
o User Account Control 5. Manage Folders and Files
 Creating a User Account
o Switching Quickly Among Users  Viewing Folders and Files in Different Ways
 Managing a User Account o Grouping Folder Content
o Be Safe Now, Not Sorry Later o Sorting and Filtering Folder Content
 Limiting Computer Access o Changing Folder Options
o Playing Safely  Working with Folder and File Properties
 Disabling or Deleting a User Account o File Properties
o Folder Properties
3. Manage Your Network  Creating and Renaming Folders and Files
 Moving and Copying Folders and Files
 Connecting to a Network o Compressing Folders and Files
o Home and Work Network Settings o Folder Templates in Libraries
o Public Network Settings  Deleting and Recovering Folders and Files
o Wireless Network Security o Recycle Bin Size
 Creating a Homegroup  Creating Shortcuts
 Working with a Homegroup o Desktop Shortcuts
o Joining an Existing Homegroup o Start Menu Pinned Items
o Homegroup Settings for Shared o Taskbar Pinned Items
Computers o Favorites Group

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Microsoft Office and Windows Training Course Outline

Microsoft Word Basic

1. Explore Word 3. Changing the Look of Text

 Working in the user interface  Quickly formatting text

 Creating, editing text and saving documents o Paragraph styles
o Creating a new blank document o Character Styles
o Entering text  Changing a documents theme
o Saving the document o Switching between different themes
o Saving into a new folder o Saving a new theme
o Compatibility with older versions  Manually changing the look of characters
 Opening, Moving around in and closing o Changing font, font size and font colour
Documents o Bold, Italic and Underline
 Viewing documents in different ways o Using the Mini Toolbar
o Switching between different views o Format Painter
o Displaying non-printing characters o Font dialog box
o Zooming in the document o Highlight text
o Switching between different word o Clear Formatting
documents  Manually changing the look of paragraphs
o Arranging windows of open documents o Indenting
o Displaying rulers in document window o First Line and hanging indents
 Accessing help feature o Paragraph alignment
o Setting up Tabs
2. Editing and Proofread Text o Adjusting line spacing
o Paragraph spacing
 Making text changes o Borders and Shading
o Selecting text  Character formatting and case considerations
o Deleting text  Find and replace formatting
o Drag and drop  Creating and modifying lists
o Cut, Copy and Paste o Bullets and Numbering
o Paste Options o Customizing bullets and numbering
o Undo and redo o Sorting lists
 Office clipboard  Formatting text as you type
 Find and replace text
o Using find and replace 4. Organizing Information in Columns and Tables
o Navigation pane
 Fine-tuning text  Presenting information in columns
o Thesaurus o Inserting columns
o Mini-translator o Justify paragraphs
 Correcting spelling and grammatical errors o Column options
o Spell check  Creating tabbed lists
o Auto Correct  Presenting info in tables
 Viewing document statistics o Inserting a table
 Inserting saved text o Inserting and deleting columns and rows
o Building Blocks o Resizing columns
o Create a new building block o Merge cells
 Inserting one document into another o Table alignment
o Converting text to table
 Performing calculations in tables
 Other layout options
 Formatting tables

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Microsoft Office and Windows Training Course Outline

o Table style o Insert Word Art into the document

o Manual formatting o Wrap text around Word Art
 Formatting the first letter of a paragraph
5. Add Simple Graphic Elements
6. Preview, Print and Distribute Documents
 Inserting and modifying pictures
o Insert Picture  Previewing and adjusting page layout
o Resize and crop a picture o Adjusting Page size and orientation
o Picture corrections and picture styles o Setting up margins
o Artistic effects  Controlling what happens on each page
 About ClipArt o Page breaks
 Changing a document background o Section breaks
 Inserting Building Blocks  Printing documents
o Inserting a Cover page  Preparing documents for electronic distribution
o Inserting Page Numbers o Document properties
o Headers and Footers o Document inspector
 Drawing text boxes o Marking a document as final
 Adding Word Art

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Microsoft Office and Windows Training Course Outline

Microsoft Word Intermediate

1. Creating Diagrams 3. Use other Visual Elements

 Creating and Positioning a diagram  Adding text and graphic watermarks

 Using the text pane  Insert a symbol
 Inserting shapes into a diagram  Building an equation and add it to the equation
 Promoting and Demoting shapes in diagram gallery
 Change a diagram’s layout, colours and shapes  Draw and manipulate shapes
 Use picture diagrams to show photographs  Insert a screen clipping

2. Insert and Modify Charts 4. Organize and Arrange Content

 Insert a chart into a document  Reorganize a document but adjusting its outline
 Customize a chart, and save it as template  Arranging multiple pictures
 Plot Excel data in a chart  Insert and format nested tables
 Formatting a chart
 Changing chart types 5. Creating Documents For Use Outside of Word
 Adding axis titles and labels
 Save files in different formats
 Creating and modifying web documents
 Create and publish blog posts

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Microsoft Office and Windows Training Course Outline

Microsoft Word Advanced

1. Explore More Text Techniques 4. Collaborate on Documents

 Adding hyperlinks  Co-authoring Documents

 Inserting fields  Sending Documents Directly from Word
 Adding Bookmarks and Cross References  Adding and Reviewing Comments
 Tracking and Managing Documents Changes
2. Use Reference Tools for Longer Documents  Comparing and Merging Document Changes
 Password-Protecting Documents
 Adding Footnotes and End notes  Restricting Who Can Do What to Documents
 Creating and Modifying Table of contents  Controlling Changes
 Table of figures
 Table of Authorities
 Creating and modifying indexes 5. Working in Word More Efficiently
 Adding Sources and compiling bibliographies
 Creating Master Documents  Working with Styles and Templates
 Default Program Options
3. Work with Mail Merge  Customizing the Ribbon
 Customizing the Quick Access Toolbar
 Understanding Mail Merge  Macros in Word
 Preparing Data Sources o Enabling Macros
 Using an Outlook Contact List as a Data Source o Recording a New Macro
 Preparing Main Documents o Running a Macro
 Merging Main Documents and Data Sources o Copying a Macro from one Document to
 Printing Envelopes another
 Sending Personalized Emails to Multiple
 Creating and Printing Labels

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Microsoft Office and Windows Training Course Outline

Microsoft Excel Basic

1. Setting up a workbook o Format as table

o Table design
 Creating Workbooks  Basic Formulas
o Excel Terminology o How to create a basic formula
o Excel Environment o Operators
o Customizing Quick Access Toolbar o Copy Formula down
o Creating a New Workbook o Absolute cell reference
o Entering Data into Workbook  Basic Functions
o Saving a workbook o What is the difference between
o Open a workbook formulas and functions
o Zoom o Insert a function
o Insert a new worksheet o AutoSum, sum, min, max and average
o Renaming a new worksheet
o Changing the tab colour of worksheet 3. Changing Workbook Appearance
o Rearranging the order of worksheets
o Move or Copy worksheet  Format Cells
o Hide/Unhide Worksheet o Changing Font, Font size and Font
o Switch Windows Colour
o Borders
 Modifying Workbooks and Worksheets o Bold, Italic and Underline
o Changing column widths and row o Fill Colour
heights  Themes
o Insert Columns/Rows  Format Numbers as percentage, currency and
o Delete Columns/ Rows general
o Hide/Unhide columns or rows  Insert a Picture
o Insert Cells  Picture Styles, remove background, picture
o Moving Data by dragging effects
 Insert Background
 Customizing Excel
o Arranging multiple workbook windows 4. Printing
o Customizing the ribbon
o Minimizing the ribbon  Inserting Headers and Footers
 Print Preview
2. Working with Data and Excel Tables  Page Setup
 Page break preview
 Entering Data  Print active worksheets
 Copy, Cut and Paste  Print entire workbook
 Pick from drop down list  Print Selection
 Find and Replace data  Print titles
 Spell Check  Set Print Area
 Thesaurus  Centre data on page

 Defining an Excel Table

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Microsoft Office and Windows Training Course Outline

Microsoft Excel Intermediate

1. Performing Calculations 3. Reordering and Summarizing Data

1. Naming groups of Data using Named Ranges  Sort Data

2. Creating Formulas to Calculate Values  Custom Lists
3. Summarizing data meets specific condition  Organizing data into levels using subtotals
4. using If function  Creating an outline
5. Formula Auditing  Lookup Functions
o Adding a watch Window
o Tracing Formula Errors 4. Combining Data from Multiple Sources
o Tracing Precedents and Dependent cells
 Using Excel’s Built-in Templates
2. Changing workbook appearance  Using workbooks as templates for other
 Defining Styles  Linking to data in other workbooks
 Making Numbers easier to read  Consolidating data
 Transposing data  Saving workbooks as a workspace
 Changing Cell Orientation and Merging Cells  Comments in cells and workbooks
 Change appearance of data based on its value o Viewing Comments in a worksheet
 Focusing on specific data by using filters o Adding and Removing comments
o Inserting Filters o Adding comments to a workbook
o Sort A to Z using Filters  Protection
o Number Filters o Password protect a worksheet and
o Clear Filters workbook
o Advanced Filtering (Criteria Range) o Unlock cells and protecting part of a
o Summarizing worksheets with hidden worksheet
and filtered rows (subtotal and  Track Changes
aggregate functions)  Mark a workbook as final
 Data Validation

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Microsoft Office and Windows Training Course Outline

Microsoft PowerPoint Basic

1. Explore PowerPoint 4. Format Slides

 Working with the user interface  Appling themes

 Creating and saving presentations  Using different theme colours and fonts
 Compatibility with earlier versions  Changing the slide background
 Opening, Moving around in, and closing  Changing the look of placeholders
presentations  Changing the alignment, spacing, size and look
 Viewing presentations in different ways of text

2. Working with Slides 5. Add Simple Visual Enhancements

 Adding and Deleting slides  Insert Picture and ClipArt images

 Adding slides with ready-made content  Inserting Diagrams
 Slide Libraries  Graphic formats
 Exporting presentations as outlines  Converting existing bullets into a diagram
 Dividing presentations into section  Inserting charts
 Rearranging slides and sections  Inserting shapes
 Connecting shapes
3. Working with Slide content  Adding transitions

 Entering text into placeholders 6. Review and Deliver Presentation

 Adding text boxes
 Changing the default font for text boxes  Setting up a presentation for delivery
 Editing text  Previewing and Printing Presentation
 Clipboard  Preparing speaker notes and Handouts
 Correcting and sizing text while typing  Enhanced Handouts
 Checking spelling and choosing the best words  Finalizing Presentation
 Research information  Setting up presenter view
 Find and Replacing text and fonts  Delivering a presentation

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Microsoft Office and Windows Training Course Outline

Microsoft PowerPoint Advanced

1. Add tables 6. Share and Review Presentations

 Inserting tables  Collaborating with other people

 Formatting tables  Broadcasting presentations
 Inserting and updating excel worksheets  Saving presentations in other formats
 Sending presentations directly from PowerPoint
2. Fine Tune Visual Elements  Password Protecting Presentations
 Adding and Reviewing Comments
 Editing pictures  Merging presentations versions
 Customizing Diagrams
 Formatting Charts 7. Create custom Presentation elements
 Arranging Graphics
 Alt Text  Creating theme colours and fonts
 Viewing and changing slide masters
3. Add Other Enhancements  Creating slide layouts
 Saving custom design templates
 Adding WordArt Text
 Inserting Symbols and Equations 8. Prepare for Delivery
 Insert Screen Clipping
 Creating Hyperlinks  Adapting presentations for different audiences
 Attaching the same hyperlink to every slide  Rehearsing presentations
 Attaching actions to text or objects  Recording presentations
 Preparing presentations for travel
4. Add Animation  Saving presentations as videos

 Using Ready Made Animation 9. Customize PowerPoint

 Customizing animation effects
 Change default program options
5. Add Sound and Movies  Customizing the ribbon
 Customizing the Quick Access Toolbar
 Inserting and playing Sounds
 Inserting and playing Videos
 Inserting videos from web sites

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Microsoft Office and Windows Training Course Outline

Microsoft Outlook Basic

1. Get started with Outlook  Single Key Reading

 Viewing Message Participant Information
 Connecting to Email Accounts  Presence Icons
 Connecting to Hotmail account  Contact Cards
 Troubleshooting Connection Problems  The People Pane
 Connecting to Exchange Accounts  Responding to Messages
 Connecting to internet Accounts
4. Store and Access Content information
2. Explore the Outlook Window
 Saving and Updating Contact Information
 Working with the Outlook Program Window  Creating Contact Records
 Outlook Program Window  Address Books
 Outlook Modules  Communication with Contacts
 Working with the Ribbon and Backstage View  Initiating contact information from contact
 Backstage View records
 Modules and Item tabs  Selecting message recipients from Address
 Working in the Mail Module Books
 Navigation Pane Content  Displaying different views of Contact Records
 Mail Module Views  User Defined Fields
 The Ribbon  Printing Contact Records
 Message Windows
 Working in the Calendar Module 5. Manage Scheduling
 Calendar Module Content
 Calendar Item Window  Scheduling and Changing Appointments
 Working in the Contacts Module  Adding National Holidays to Calendar
 Contacts Module Content  Creating an appointment from a message
 Contact Record Window  Scheduling and Changing Events
 Working in the Tasks Module  Scheduling Meetings
 Task Module Content  Updating and Cancelling Meetings
 Task Window  Responding to Meeting Requests
 Displaying Different Views of a Calendar
3. Send and Receive E-Mail Messages  Views
 Arrangements
 Creating and Sending Messages  Using the Date Navigator
 Addressing Messages
 Troubleshooting Message Addressing 6. Tracking Tasks
 Entering Content
 Saving and Sending Messages  Creating Tasks
 Attaching Files to Messages  Creating tasks from scratch
 Troubleshooting File  Task options
 Types and Extensions  Creating tasks from Outlook items
 Viewing Messages and Message Attachments  Updating tasks
 Viewing Conversations  Removing tasks from the task list
 Configuring Reading Pane Behaviour  Managing Task Assignments
 Viewing Reading Pane Content  Tasks you assign to others
 Marking Messages as Read  Tasks other people assign to you

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Microsoft Office and Windows Training Course Outline

 Displaying Different Views of Tasks  Finding and Organizing Tasks

Microsoft Outlook Intermediate

1. Organize your Inbox  Sharing Calendar Information

 Sharing calendar with co-workers
 Working with conversation view  Sharing calendar information outside your
 Split conversation organization
 Viewing conversations  Printing Calendar
 Conversation view settings
 Managing conversations 3. Work with your Contact List
 Troubleshooting conversation view
 Arranging Messages in Different ways  Creating Additional Address Books
 Marking messages and read and unread  Importing and Exporting Contact Records
 Organizing Outlook Items by Colour Categories  Creating Contact Groups
 Recording information using Outlook Notes  Quickly locating contact information
 Organizing Messages into folders  Personalizing electronic business cards
 Managing messages by using Quick steps
 Quickly locating messages 4. Enhance Message Content
 Using search folders
 Printing Messages  Personalizing the appearance of Message Text
 Deleting Messages  Formatting Message Text
 Adding signatures to Messages automatically
2. Managing Your Calendar  Embedding and Modifying Images
 Inserting Pictures
 Defining your available time  Inserting ClipArt and Shapes
 Configuring time zones  Capturing Screen Images
 Specifying Appointment Time Zones  Modifying Images
 Working with Multiple Calendars  Creating and Formatting Business Graphics
 Connecting to internet calendars  Changing Message settings and Delivery options

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Microsoft Office and Windows Training Course Outline

Microsoft Outlook Advanced

1. Manage Email Settings 3. Customizing Outlook

 Working with New Email Notifications  Personalizing the Outlook environment

 Creating rules to process messages  Creating and Managing Quick Steps
 Blocking Unwanted Messages  Customizing the Ribbon
 Working with Junk Email Messages  Customizing the Quick Access Toolbar
 Configuring Junk Email Options  Customizing the Status Bar
 Securing Your Email  Personalizing the Office and Outlook Settings
 Digital Signatures  Mail
 Encryption  Calendar
 Plain Text Messages  Contacts
 Information rights management’  Tasks
 Blocking External Contents to Protect Your  Notes and Journal
Privacy  Search
 Mobile
2. Work Remotely  Language
 Advanced
 Working with outlook items while offline  Add-ins
 Public Folders  Creating Outlook Forms
 Setting Cached Exchange Mode Options
 Managing Download Options for slow 4. The Notes and Journal folders
 Choosing to work offline  Notes
 Managing an Offline address book  Creating notes
 Automatically replying to messages  Forwarding
 Customizing Notes

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Microsoft Office and Windows Training Course Outline

Internet Basics

1. Internet Introduction  To empty the Temporary Internet Files folder

 How Does the Internet Work?  Clear the browsing history
 A Tour of a Typical Website  To save a webpage onto your computer
 Bookmarks
2. Browser Basics
4. Searching
 Using Multiple Windows
 Using Tabs  Search Engines
 Using the Search Box  Finding what you need
 Downloading  Useful websites
o Saving pictures and files
o Using a Download Manager 5. Internet Safety
 Printing a webpage
 Storing your passwords and login details
3. Internet Explorer  Allowing and blocking pop-ups
 InPrivate mode
 Menu Bar  Parental Controls
 Change your home page  Viruses and Trojans
 To add a new search provider

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