G.S.

I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!
 SCORE
T OFFICE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

S CARDS DETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MS JIGNA RAICHURA 719 108

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

NICE LOCATION & WONDERFUL STAFF

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID
MR. NOSHITA 26 220
MR. KESHWALA 6926 207

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. ARYAN 8400074924 16 208

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. M MAKWANA 9638579484 720 310
MR. SANDEPP BHATT 9974174471 651 219 sandepp.bhatt19@gmail.com
MR. SAKHI GEORGE 9847777877 991 212
RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

SOMA, NISHA IS GOOD SERVICE, 24HR SMILING FACE
MA, THANK YOU THE GIRL CLEAN THE ROOM AFTER 3.30 PLEASE WITH HER WORK.

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

GREAT EXPERIENCE. HELPFUL STAFF, MARVELLOUS LOCATION

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

GOOD OVERALL. NEED TO RECONSTRUCT TAP & SINK
WATER DRIPS ON THE SIDE
SHAVING KIT SHOULD BE PROVIDED, OTHERWISE OVERALL VERY GOOD EXPERIENCE AS USALL
ALL OVER GOOD, RESTAURANT GIRLS ARE NOT SMART FOR JOB.
 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID
MR. FATANIA 8401730200 35 214
MR. AMITABH SHARMA 8969560371 43 202
MS. TULIKA 8369102477 84 218

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. K. PARTHASARATHY 9821135772 723 222
MR. MAHAESHWAR P 9820093980 725 210
MR. M.G.SHARMA 9516909385 721 216

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

FRIENDLY STAFF OF HOUSE KEEPING. SOMA VERY HELPFUL AND ALWAYS SMILEY FACE.
VERY PROFESSIONAL HOUSEKEEPING STAFF. SPECIAL MENTION OF MS. SOMA
EANING IS UP TO THE MARK. WELL MANNERED STAFF SPECIAL FOR NISHA & MAHUA

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

OVERALL A VERY GOOD EXPERIENCE
SERVED AT LORDS INN WERE AMAZING. MUST VISIT FOR THE VIEW TOO. AMAZING STAFF AND SERVICE.
ROOM FACILITY IS VERY NICE.

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. P.S.BASU 9724347354 6908 107 pbasu_49@yahoo.co.in
MR. AMITABH SHARMA 9695660371 726 202

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

AS PERFORMED EXCELLENT. IMPROVEMENT REQURIES ON HOUSE KEEPING AND SERVICES (ON TELEPHONE). HOTEL IS VERY GOOD, OVERA
COURTOUS STAFF. ALWAYS READY TO WELCOME WITH SMILING FACE AND OFFERING ALL ASSISTANCE REQD BY US. GREAT TEAM

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. DEEPAK SHUKLA 9825114403 731 302/307 deepjyoti3@yahoo.com

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. HARDIK GANDHI 7573035886 729 219 hardik7154@yahoo.co.in
MR. DIVYANG PATEL 9825062479 730 210 patel.divyang@mahindra.com
RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

IS VERY CO-OPERATIVE, CALM. ROOM SERVICE, HOUSE KEEPIONG, VERY NICE, FOOD WAS VERY DELICIOUS.

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

FAST SERVICE REQUIURED, TOILETERIES WOULD NOT
AVAILABLE, WE HAVE TO ASK FOR THE SAME.
RKING, ROOM SERVICE TOTALLY WORST AS THE NAME OF THE HOTEL, GUIDE TO SERVICE PROPERLY,
 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID
MR. PANDURANG BHANGALE 7381100513 6921 108

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

GOOD SCOPE FOR JEET.

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID
MR. MOHAMMAD ARIF 9702570192 739 214
MR. MOHAMMAD ARIF 9702570192 741 214

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. SURESH THAKUR 8108399930 745 219
MR. FALDU PIYUSH 8980009456 744 316

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

VERY CO OPERATIVE PERSON, SERVICE IS VERY EXCELLENT, ROOM IS NICE, VERY QUITE, GOOD LOCATION
EN IS VERY SWEET DEAR N TRUE, SATISH ALSO EXCELLENT SERVICE, NICE PERSON, THANKS

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

CCESITIES LIKE, FLOOR TOWEL, HAND TOWEL NOT THERE SO KINDLY KEEP IT, AS DUE TO HUMIDITY YOUR FLOOR ALREDY WET.
GOOD ROOM & SERVICE & ATMOSPHERE, POLITE STAFF, WOULD LIKE TO STAY AGAIN.

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. JYOTINDRA PATEL 9825077220 743 107

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

RE
ICE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

EVERYTHING WAS VERY GOOD, SERVICE WAS EXCELLENT.

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

MR. RAJINDER KUMAR 7087034351 733 106

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

STAFF SERVICE IS COURTEOUS AND EXCELLENT,

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. VAJULAL JADAV 7731873537 751 120
MR. VISAVADIA DHARAMSHI 121-7422418 752 119

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MRS. INDIRA CHITRODA 7811404515 750 219
RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

GOOD SERVICE, HAPPY.
VERY GOOD, OUR STAY WAS GOOD, THANK YOU

POSITIVE
SERVICES ARECOMMENTS / EMPLOYEES
LITTLE SLOW, RECOGNIZED
FOOD IS LOVELY, BATHROOM
NEEDS LITTLE UPDATE, TO PUT MAKE UP & SHOWER
NEED A BOARDER TO STOP WATER RUNNING OUT.
 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

MR. PRAMOD KUMAR 9784848754 33 309 pklovestory@gmail.com

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

GOOD. ONLY POINT IS WHENEVER TIMING IS GIVEN FOR MORNING TEA, JUST ADHERE TO THE TIMINGS PLS.

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. HARDIK PATEL 71212014 746 118

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. DHIREN JOSHI 7828491503 747 312 dhiren@hotmail.co.uk
RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

KINDLY ADD GYM AND SPA FACILITY.

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

BATH WATER SPREADS ALL OVER THE ROOM, SYSTEM
SHOULD BE CHANGED.
 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID
dineshneelu@hotmai
CAPT. DINESH CHANDER 9223425910 6094 301 l.com

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

MADHU, BITIKA, SOMA AND OTHERS WERE VERY HELPFUL, HARDWORKING AND SUPPORTIVE IN MAKING MY STAY COMFORTABLE, IWISH A

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID
MRS. USAH MORJARIYA 794047933 6098 302

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. ASHRAFUDDIN K. 9820422757 737 319 ashbzashraf@yahoo.com
MR. KEDAR NANIWADEKAR 7600036915 738 310

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

VERALL OUR NEEDS WERE MET. DIPIKA DONE ALL THE JOB EXCELLENT. WE ARE HAPPY WITH THE SERVICE, THANKS.

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

CLEAN AND NEAT HOTEL, VERY GOOD STAFF AT THE RECEPTION & RESTAURENT.
EXCELLENT SERVICE, VERY NEAT & CLEAN.

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MRS. VANDANA RAIKAR 9426128940 6401 215
RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE
ROOM COMMENTS
NO. 216 / EMPLOYEES
WAS HAVING PROBLEM RECOGNIZED
IN WASHROOM,
WHICH WAS STINKING, WE HAD TO CHANGE LATER,
WHICH HAD NICE FACILITIES, PLEASE LOOK IN THIS.
 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. JIGNESH SAMTA '9909255547 6404 107
MR. R. VEKARIA 7567824568 6572 217

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. MRITYUNJAY RATHORE 7870790292 6403 106
RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

SERVICE & HOSPITALITY WAS EXCELLENT, STAFF NATURE WAS HUMBLE.
VERY FRIENDLY STAFF, EXCELLENT SERVICE.

POSITIVE COMMENTS
COMMITMENT NOT DONE,/ EMPLOYEES
HOTEL BILL RECOGNIZED
SHOULD PRINT
ON COLOURFUL STATIONARY, SERVICE SHOULD BE
IMPROVED.
 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. ANIL ROBINSON 8527021555 6406 315 anil.rob26@gmail.com

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MRS. KIRAN POPAT 7957744260 6407 106/107
RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

HAD A NICE STAY, VERY NICE LOCATION, STAFF IS CO-OPERATIVE.

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

VERY SMELLY BATHROOM.
 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. DIGANT PANDEY '9924440621 6408 316

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

RY NICE AND COMFIRTABLE, STAFF WAS COURTEOUS & SERVICE, HOSPITALITY WAS EXCELLENT.

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

MR. NIMIT SANGHAVI 9833496110 6409 217
MR. SATYENDRA KUMAR 9759844989 6499 312 ssengineeragra@gmail.com

GUEST NAME CONTACT NO. CARD NO. ROOM NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

GOOD STAY.
EVERY THING IS NICE.

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

 G.S.I SCORE
FRONT OFFICE
MONTH
GRAND TOTAL - CARDS FILLED 66
%AGE OF TOTAL CARDS FILLED
GRAND TOTAL - CHECK OUT 471

HEADS Suite Room Deluxe Superior Standard

No. of Comment Cards 6 0 0 0
No. of Check Outs 66 0 0 0
%AGE OF CARDS FILLED 0.0909090909 #DIV/0! #DIV/0! #DIV/0!

COMMENTS CARDS DETAILS

PARAMETERS EXCELLENT GOOD
Suite Room 0 #DIV/0! 0 #DIV/0!
Deluxe 0 #DIV/0! 0 #DIV/0!
Superior 0 #DIV/0! 0 #DIV/0!
Standard 0 #DIV/0! 0 #DIV/0!
TOTAL 0 #DIV/0! 0 #DIV/0!

VOICE OF GUEST
GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

GUEST NAME CONTACT NO. CARD NO. TABLE NO. EMAIL ID

RE
CE
HOD
14.01273885 TOTAL %AGE OF GUEST SATISFACTION #DIV/0!

ETAILS
FAIR POOR TOTAL
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0
0 #DIV/0! 0 #DIV/0! 0 0

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED

POSITIVE COMMENTS / EMPLOYEES RECOGNIZED