Project Design, Implementation and

Management
Debra Adams
FAD Senior Economist
Outline of presentation

• Why are these elements of the reform process so important?

Project Design

Project Implementation

Project Management

• What is involved?
• Inputs
• Outputs
• Enablers
• How can authorities do them better?
• How can technical assistance help?
2
Project Design: Key Tasks

• Define scope of reform – incremental or transformational

• What is the “project”?
• Determine prioritization and sequencing
• Develop details of reform program
• Identify specific areas for intervention
• Define outcomes
• Establish milestones and key indicators of success
• Identify risks and mitigation strategies
• Identify resource requirements, including TA needs

3
Project Design: Key Inputs

• Baseline diagnostic reports on current performance and

areas for improvement
• Senior management seminars etc on strategy,
objectives, outcomes
• Assignment of full time team to undertake the design
work
• Extensive stakeholder consultation – internal and
external – to identify strategic direction and ways to
address the areas for improvement

4
Project Design: Key Outputs

• Approved strategic reform plan

• Approved medium terms reform plans
• Key outcomes and indicators
• Resource requirements
• Budget approval
• Communications plan

5
Project Implementation: Key Tasks

• Establish reform governance framework

• Design reform agenda and implementation calendar
• Develop and implement communication plan
• Assign and mobilize resources
• Identify TA needs
• Operationalize reforms into daily business
• Continue to carry out regular business

6
Project Implementation: Key Inputs

• Strategic reforms plan

• Medium term reform plan
• Assignment of full time reform team
• Resource requirements
• Key outcome and indicators
• Key stakeholder consultations on detailed actions plans

7
Project Implementation: Key Outputs

• Reform governance framework

• Project management – project managers, project teams, reform office,
reference group
• Monitoring and evaluation
PROJECT/
PROGRAM
SPONSOR DIRECTOR
GENERAL

• Detailed action plans and timetables REFORM

STEERING
External
Representation
Project Owner
INFORMATION
TECHNOLOGY
Project Owner
TAX OPERATIONS &
COMPLIANCE
Project Owner
SUPPORT
FUNCTIONS
COMMITTEE

• Allocated budget REFORM

PROGRAM
DIRECTOR

• Communication plan
PROGRAM
IMPLEMENTATION Project Manager Project Manager Project Manager
COMMITTEE SUPPORT
INFORMATION TAX OPERATIONS &
TECHNOLOGY REFORM COMPLIANCE FUNCTIONS
PROGRAM
OFFICE
SUPPORT TEAM

PROJECT CONSULTANTS
TEAMS Project Project Project
Team Team Team

REFERENCE GROUPS
8
Project Management: Key Tasks

• Prepare periodic progress reports

• High level monitoring of reform execution and results
• Continuous monitoring of strategic and operational
performance
• Prepare annual reports
• Undertake internal reviews of progress and results
• Undertake taxpayer surveys to determine change/impact
• Conduct independent (external) reviews of progress an
results
• Prepare final assessment of project achievements

9
Project Management: Key Inputs

• Reform governance framework

• Action plans and timetables
• Period external reviews
• Independent (external) evaluations
• Key stakeholder consultations

10
Project Management: Key Outputs

• Progress reports
• Updated action plans, timetables, communication plans and budget
• Regular internal reviews
Classification of projects by perfomance and age
4.0
CPV (M4) MRT (M4,5) ETH (M9) LBR (M4)
CPV (M3)
SWZ (M4) MRT (M8)
WAEMU (M1)

• Annual reports
WAEMU (M3)

MMR (M1) LBR (M5,6,7)

ETH (M7) BOL (M4)

BOL (M3,6) SEN1
SWZ (M5)

• Taxpayer survey reports 3.0

SWZ (M6) PRY
MMR (M2,3,4,5)
CPV (M8)
ETH (M6)

HTI (M3) GNB

Project Score
• Stakeholder feedback reports
BDI

CIV

MRT (M6)
MLI

• External review and evaluation reports

MNG
BEN
2.0 EAC NPL
SEN2 (M4,5,6) BGD

SEN2 (M8)
1.0
6 12 18 24 30 36 42 48 54 60
Project Age In Months*
* Project age as of end of FY16 for active projects; age at completion for completed projects/ modules
SEN 1: 2012 - 2015; SEN2: 2015 - 2017

11
Project Design – Implementation – Management: Enablers

• Political support and approval

• Leadership and management commitment and
capacity
• A visible leader or “champion”
• Reform ownership – at all levels
• Staff capacity and time
• Communication
• Stakeholder engagement
• Governance framework
• Resource availability
• Targeted and coordinated TA
12
Technical Assistance

• Use throughout the project process from diagnosis to management

• Request a sufficient amount
• Target it appropriately - at skills and institutional capacity gaps
• Make sure it is responsive and flexible
• Avoid delegation of reforms to TA providers
• Actively coordinate the TA

13
The end…

Thank you

Questions?