TIPS for Voice Mail System

Here are a few tips that will help make using the Voice Mail system easier.

1) You do not have listen to the entire message in order to DELETE or SAVE message. Press 3 3
quickly on your key pad and that will advance you to the end of the message. You can then
perform the function you need. The way this system works, you must advance to the end
or… listen to the message entirely in order to perform any function.

2) This system has a feature that allows you to speed up or slow down the voice within the
system. To change the speed you must be listening to a message. Press 4 to slow down the
voice or press 4 4 for the slowest speed. Press 6 to speed up the voice or Press 6 6 for the
fastest speed. You may have to play with those buttons a few times in order to adjust the
voice to suit you.

3) The * key allows you to go back to the previous menu. If you are at the main subscriber
menu, the * key will exit you from you voice mailbox.

A Quick Reference Guide that can be printed out and put under your
telephone has been provided on page 2 of this document.

For more Features print out the Voice Mail User Reference.

http://www.csueastbay.edu/its/telsvcs/voicemail/refguide.htm

1
 VOICE MAIL QUICK REFERENCE GUIDE
WHILE LISTENING CHANGE SECURITY CODE
(Options) (Press in this Order)

Advance to End 33 Phone Manager Functions 4

Advance 5 Seconds 3 Personal Options 1
Back Up 5 Seconds 1 Change Security Code 4
Pause then Continue 2 Enter new security code followed
Return to Start 11 by # key

AFTER LISTENING CHANGE YOUR NAME

(Options) (Press in this Order)

Delete Message 7 Phone Manager Functions 4

Review Message 4 Personal Options 1
Save Message 9 Change Your Name 5
Skip to Next Message # Start Recording 2
Forward Message 6 Stop Recoding 2
Reply directly to Voicemail 8 Save 5
Reply to Caller’s Extension 88 Review 6
Discard & Re-record 4

FORWARD A VOICE MAIL CHANGE PERSONAL GREETING

(Press in this Order)

Forward 6 Phone Manager Functions 4

Record Message at Tone Personal Options 1
Pause Recording 2 Personal Greeting 3
Continue Recording 5 Normal Greeting 2
Discard & Re-record * Start Recording 2
Stop Recording # Stop Recoding 2
Dial Destination Number Save 5
To Send Message # Review 6
Discard & Re-record 4

REPLY TO A VOICE MAIL CHANGE OUT OF OFFICE

MESSAGE GREETING (Press in this Order)

Phone Manager Functions 4

Reply directly to voicemail 8 Personal Options 1
Start Recording 2 Personal Greeting 3
Stop Recording # Record Out of Office 3
Send Message # Start Recording 2
Stop Recording 2
Reply To caller’s extension 88 Save 5
Review 6
Discard & Re-record 4

TO SEND AND RECORD TRANSFER CALL DIRECT

TO VOICE MAIL (Press in this Order)

Press 2 Press Transfer Button

Record Message at Tone
Stop Recording
Discard & Re-Record
Dial Destination Number
To Send
Dial 5-7020 (Concord Campus dial 2-6710)
# Dial Destination Number
* Hang Up
#