Senthilkumar Devaraj Mobile : - +91-7299989600, +91 9840606412

Database Administrator Email : - senthildba@outlook.com

Blog :- http://senthiloracledba.blogspot.in

PROFESSIONAL SUMMARY:

A Goal-oriented Oracle/DB2 UDB Database Administrator having around 13+ years of IT experience
combined with 4 years of managerial experience, handling a maximum team size of 12 members.
Extensive IT industry experience gained by implementing software systems on various environments in
several organizations. Have good exposure to ITIL processes. Recognized by clients as a treasured
member of the technical teams for demonstrating the ability to facilitate successful closure of complex
projects. Have excellent team management and client handling skills. Received multiple accolades from
clients and management for the successful execution of complex go-lives. I always look for service
improvements which eventually ends with huge cost savings for the organization.

HIGHLIGHTS (Standard Chartered Bank)

Saved nearly 5 million USD for the bank by the way of optimal storage utilization and reclaiming
around 300TB of storage during 2015-2018. Got an award from the GLOBAL INFRA HEAD for this
initiative. Reduced hundreds of Oracle licenses by consolidation of Databases.

PROFESSIONAL CERTIFICATION:

➢ Oracle Certified Professional – 18c,12c,11g,10g,9i

➢ Oracle GoldenGate 11g Certified Implementation Specialist
➢ Oracle10 &11 G – Real Application Cluster Administrator Certified Expert.
➢ Microsoft Certified Technology Specialist (MCTS)

TECHNICAL SKILL:

Operating System Windows, Solaris, AIX (HACMP), Linux

Programming Languages Unix Shell Script, PL/SQL, AWK, SED

Databases Oracle 8i, 9i, 10g, 11g, 12c (RMAN, ASM, RAC, Dataguard, oracle
failsafe, Veritas cluster server for oracle, Grid control) DB2 UDB
8.2,9.7,10.5,11.1
 Other Utilities Informatica, SQL Loader, SQL Backtrack, Toad, Peregrine Service
Center, Remedy, Wallet (TDE)
Oracle: RMAN, OEM
DB2: Load, Export, Import, db2expln, db2advis, etc.
Best Practices ITIL

PROFESSIONAL EXPERIENCE:

Organization Designation Period

Scope International Pvt Ltd Sr Oracle DATABASE
Lead-Database
CSC India Pvt Ltd
Administration
Mphasis an EDS company Principal Infrastructure Engg
RR Donnelley Global Business Process Technology
Outsourcing Pvt Ltd DATABASE
01/2014-till now
04/2010 –01/2014
05/2008 –04/2010
Analyst-
12/2006-05/2008

ACADEMIC QUALIFICATION:

Course Degree Institution

M.Sc. (Information Technology) Annamalai University,
Academic
(Jul 2002– Jun 2004) – 72% Chidambaram, India.
Diploma Business Administration Annamalai University,
Academic
(Jul 2000 –Jun 2001) – 71 % Chidambaram, India.
Bachelor of Science Bharathidasan University,
Academic
(July 1997 – Jun 2000) - 68% Trichy, India.

PROJECT’S PROFILE

CLIENT: Standard Chartered Bank

Client Standard Chartered Bank

Duration Jan 2014 to till date
Operating Systems Linux,AIX,Solaris
 Database Versions Oracle RAC 10G & 11G, 12C grid
DB2 UDB 8.2, 9.7, 10.5
Programming Languages Unix Shell Scripts
3rd party tools Remedy
Location Chennai, India
Role L3 Support for Database Projects &
Production Systems

PROJECT DESCRIPTION

Standard Chartered Bank Database (DAAS) consists of 20+ RAC Cluster Databases and 200+ single
instance Databases hosted on Red Hat Linux/Solaris/Aix. All the applications run as schema in the
Database with resource manager controlling each of the application’s resources. The Databases are
monitored by oracle 12C/13C grid control. Remedy is used as the ticketing tool. Oracle RMAN
incremental update backup is in place for Database backups.

CLIENT DESCRIPTION

Standard Chartered GBS is a wholly owned subsidiary of standard chartered bank which provides the
complete IT support for the bank’s systems.

ROLES AND RESPONSIBILITIES

▪ Get the pipeline demand for the entire year for capacity planning.
▪ Always ensure availability of the required infrastructure for the application teams in both prod and
non-prod estates.
▪ Guide application teams on infrastructure and Database solutions for the right platform selection
(DAAS/VM/Physical).
▪ Monitor the infrastructure of all the Database servers, plan for the required buffer and highlight
management for provisioning to meet application growth and for new on-boarding.
▪ Manage project requests and ensure proper recharging and resource allocation to meet the
deadlines. --- looks same
▪ Managing a team of 14 members who are responsible for project support, patching
(DATABASE/OS), upgrades, new builds, go-live support.
▪ Framed Database on-boarding template which will enable application to select the right platform
based on the criticality rating.
▪ Motivate the team to take responsibilities and encourage them to go an extra-mile.
▪ Guide the team with technical solutions for complex issues
▪ Review and update the existing process (Database upgrade, Database maintenance, Backup strategy)
with optimal technical solutions from features provided in newer releases of databases.
▪ Prepare RCA for all the critical incidents.
▪ Project proposal review, server & Database sizing as per application requirement.
▪ Identifying areas of improvement which eventually helps in huge savings for the client.
▪ Mentor the L1 & L2 Database on new processes and technical know-how’s.
▪ Implementation and support on golden gate replication

PROJECT DESCRIPTION

BASEL - Designed to support BASEL requirements and to enhance credit analysis and reporting in
wholesale banking sector of the bank.
DIH – Data Integration Hub that holds data from various source applications within the bank. B & CPR
– Business and client profitability reporting provides quality information and business intelligence for
market level decisions and achieving revenue aspiration.

CLIENT DESCRIPTION

Standard Chartered GBS is a wholly owned subsidiary of standard chartered bank which provides the
complete IT support for the bank’s systems.

ROLES AND RESPONSIBILITIES

▪ Implementing changes on db2 database and instance level as per business requirements.
▪ Providing best technical support to business user to help them define business requirements and
objectives in the implementation of specific area in advanced versions.
▪ Assigning task, validation and feedback for any new project work task.
▪ Preparing and submitting the plan/effort for new projects.
▪ Attending daily team meetings and clients meeting to provide the delivery status information.
▪ Performing DB2 server and client installations. Alongside, creating DB2 instances, databases and
configuring both databases & instances to achieve the optimal performance.
▪ Applying IBM recommended fix packs and migrating/upgrading lower versions to higher versions.
▪ Manual database backups performed when required. Automated the DB backup with required
strategy.
▪ Restoring the databases from production to TEST or QA servers and restoring DB as refresh activity
with redirect restore.
▪ Automated the daily, weekly, monthly maintenance activities as REORGCHK, REORG &
RUNSTATS.
▪ Data movement performed from one server to another/cross platforms using utilities like EXPORT,
IMPORT, LOAD, DB2MOVE and DB2LOOK.
▪ Altering the database objects as per business requirements.
▪ Provide suggestions on reducing higher water mark to optimize the storage, to achieve IO
performance and reduce the CPU cost.
▪ Setting up and configuring HADR, standby server takeover support and troubleshooting HADR
issues.
▪ Identify and resolve performance issues for queries like lock wait, missing indexes, high shared
memory and CPU utilization.
▪ Working with db2advis, db2expfmt & db2expln as part of SQL query tuning and reporting to
Development team.
▪ Using diagnostic tools like db2diag.log, db2support, db2trc, db2dart & inspect to troubleshoot DB &
instance issues.
▪ Taking the snapshots and gathering information related to database and the system during stress
tests or performance tuning.
▪ Mentor the L1 & L2 Database Administrators of new process and technical know-how’s.
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Daily monitoring of the ticket queue and assign responsibilities to L1 & L2 Database
Administrators.

CLIENT: SAS - Production Support

Client Scandinavian Airline Systems, Nordic

Duration April 2010 to Jan 2014
Operating Systems HP-UX, Linux & Windows
Database Version Oracle 8i, 9i, 10G & 11G + RAC, Failsafe
Programming Languages Unix Shell Scripts
3rd party tools Watchdog, Netbackup, POB
Location Chennai, India
Role Team Lead

PROJECT DESCRIPTION

Scandinavian Airline Systems (SAS) environment consists of nearly 400 oracle Databases hosted
across HP-UX, Linux & Windows platforms. The high availability for critical Databases has been
configured via RAC, oracle Failsafe & HP service guard clusters. Watchdog is being used for Database
monitoring. Client developed POB tool is used as a ticketing tool. RMAN is being used as a major
backup tool for production Databases as the test and developments with export backups. SAS follows
ITIL standards for service delivery.

CLIENT DESCRIPTION

Scandinavian Airline Systems (SAS) is the flag carrier of Denmark, Norway and Sweden, and the
largest airline in Scandinavia. Part of the SAS Group and headquartered in the Scandinavian Airlines
head office in Solna, Sweden, the airline operates 198 aircraft to 176 destinations in more than 30
countries. SAS is the ninth largest airline in Europe with the more than SEK 55 billion in revenue and
passengers travelled was more than 35 million in 2010.

ROLES AND RESPONSIBILITIES

Primary objective is maintaining high availability of the Databases and leading a team of 6 L1 & L2
support database administrators.
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▪ Team lead and SPOC for the account

▪ Chairperson of the Daily Status Review (DSR) meeting to review the day’s incident & change
details.
▪ Point of contact for escalation support from the client.
Database representative for all the Database projects (new & Database upgrades) and participated
in all the project meetings from the beginning to the end.
Change approver for the Database owned changes.
Mentor the L1 & L2 Database Administrators on the new process and technical know-how’s.
Preparing the RCA for all Sev1 & Sev2 tickets.
Preparing weekly reports for the management (billing details, ticket details)

CLIENT: Alstom SA - Production Support

Client LobLaw, Canada

Duration Sep 2011 to Jan 2014
Operating Systems AIX, Linux & Windows
Database Version Oracle 8i, 9i, 10G & 11G + RAC, Data
guard, ASM
Programming Languages Unix Shell Scripts
3rd party tools Remedy, Netbackup, BMC patrol
Location Chennai, India
Role L3 Support

PROJECT DESCRIPTION

Alstom SA environment consists of nearly 900 oracle Databases hosted across AIX, Linux & Windows
platforms. BMC patrol is monitoring all the DATABASE events which will eventually log an incident
ticket in Remedy ticketing system. All the critical Databases have been configured with Data guard,
RAC & standby databases for maximum availability. All the DATABASE backups are taken via
RMAN directly to tape. LCL follows ITIL standards for service delivery.
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CLIENT DESCRIPTION

Alstom SA is a French multinational company operating worldwide in rail transport markets, active in
the fields of passenger transportation, signaling and locomotives, with products including the AGV,
TGV, Eurostar, and Pendolino high-speed trains, in addition to suburban, regional and metro trains,
and Citadis trams.

ROLES AND RESPONSIBILITIES

Primary objective is maintaining high availability of the Databases and leading the team of 12 L1 & L2
support Database Administrators.

▪ Daily monitoring of the ticket queue and assign responsibilities to L1 & L2 Database
Administrators.
▪ Point of contact for escalation support from L2 Database Administrators.
▪ Planning & implementing scheduled maintenance & change activities with the consent from the
respective business owners.
Supporting SA, Storage & Backup teams with their maintenance like backup upgrade, server
patching & SAN maintenance.
Mentor the L1 & L2 Database Administrators of new process and technical know-how’s.
Preparing the RCA for all problem tickets.
Support Dev & QA teams with respect to sql tuning issues
Sql review to fix poorly performing queries
Preparing implementation plan for all change requests

CLIENT: Manulife - Production Support

Client Manulife, Hong Kong

Duration April 2011 to Jan 2014
Operating Systems AIX, Solaris
Database Version Oracle 8i, 9i & 10g
Programming Languages Unix Shell Scripts, Perl
3rd party tools Remedy, Netapp Quick IO
Location Chennai, India
Role L3 Support
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PROJECT DESCRIPTION

Manulife Database environment consists of nearly 2500 oracle Databases on UNIX platform (solaris &
aix) and is one of the largest OLTP environment (24000 transactions/sec) in the world. All the production
Databases are in TBs with the max size of 25TB. A Coverage Database activity includes day-to-day
activities in production Databases, production push, sql review, performance tuning, patch installation,
standby database building & maintenance.

CLIENT DESCRIPTION

Manulife Financial Corporation is a Canadian multinational insurance company and financial services
provider headquartered in Toronto, Ontario, Canada. The company operates in Canada and Asia as
"Manulife" and in the United States primarily through its John Hancock Financial division. The company
employed approximately 34,000 people and had 63,000 agents under contract and has CA$935 billion in
assets under management and administration. Manulife services over 26 million customers worldwide.
It is the largest insurance company in Canada and the 28th largest fund manager in the world based on
worldwide institutional Assets Under Management (AUM).

ROLES AND RESPONSIBILITIES

Primary objective is exceeding the expectation of the client & all dependent customers with respect to
Database support.
▪ Planning & implementing change requests and service requests for production, pre-prod, test, QA
and development Databases.
▪ Troubleshooting Database build failures
▪ Database snapshot creation and cloning
▪ Database migration to 10 & 11g
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Support Dev & QA teams regarding Database issues, clone failures
Sql review to fix poorly performing queries
DDL review to see the impact on the Database considering Live environment.
Code push in production Standby Databases & production environment.
Standby Database building & maintenance
ITIL best practices through Remedy tool
Implementing and supporting golden gate replication
▪ MIS reports to the top management
CLIENT: World Bank - Production Support

Client World Bank, US

Duration May 2008 - April 2010
Operating Systems AIX & Linux
Database Version Oracle 8i, 9i & 10g
Programming Languages Unix Shell Scripts
3rd party tools Remedy, Netback
Location Mphasis an EDS, Chennai
Role Principle Infrastructure Engg

PROJECT DESCRIPTION

The project is a part of the World Bank outsourcing which consists of providing 24X7 support to all the
World Bank applications with backend databases oracle, sql & Sybase. The 24X7 support covers nearly
400 oracle Databases (current phase) of production, pre-production, testing, QA & development
environments reside on Aix platform. Aix HACMP cluster is used for the production & pre-production
setup. The oracle backups were taken using SqlBacktrack & RMAN (TDP interface) into tapes managed
by TSM. Peregrine is being used as the change management tool.

CLIENT DESCRIPTION

The World Bank is an international financial institution that provides loans[4] to countries of the world for
capital projects. It comprises two institutions: the International Bank for Reconstruction and Development
(IBRD), and the International Development Association (IDA). The World Bank is a component of the
World Bank Group.
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ROLES AND RESPONSIBILITIES

Primary objective is to lead the offshore team and to ensure zero downtime for the Business.

▪ Manage & Help the off-shore team in meeting the client expectations and SLAs ▪ Resource
utilization and Shift planning.
▪ Provided necessary Knowledge Transition for Oracle Databases & prepared the System
maintenance and Operations manual.
▪ Database representative for project discussions, change issues & High Availability planning.
▪ Database monitoring through monitoring scripts deployed via Tivoli Work Scheduler with
automatic incident reporting in Peregrine service center.
Database backups & restore through SQL backtrack & RMAN.
Planning & implementing change requests and service requests for production, pre-prod, test, QA
and development Databases.
Supporting scheduled & unscheduled server outages, maintenance tasks & patch installations.
Root cause analysis for P1 & P2 calls for preventive actions.
Database Migration, Security and Patch Installation.
Monitoring of server spaces and report the same to the SAN storage team for allocation.
▪ Providing Database support to application developers in the areas of query tuning, size estimation.

CLIENT: RR Donnelley– Production Support

Client RR Donnelley ,Chicago

Duration Feb 2004 to Apr 2005
Operating Systems Linux, Windows
Database Version Oracle 8i & 9i
Programming Languages Unix Shell Scripts
3rd party tools Remedy, NetBackup
Location Chennai, India
Role Technology Analyst

PROJECT DESCRIPTION
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The project is a part of the RR Donnelley outsourcing, which consists of providing 24X7 support to all
the sprint applications (currently 24 applications) with backend Databases in oracle. The 24X7 support
covers nearly 200 oracle Databases of production, test & development resides on Solaris & Aix
platforms housed in 4 Data Centers across US. The Database size varies from 20GB to 500GB. The team
provides production support apart from Data refresh for test& development on weekly basis, taking
care of change and service requests, support to application teams, Database & query tuning, project
kick offs and scheduled maintenances. BMC patrol is used for Database monitoring and SQL Backtrack
is used for backups. The application consists of both dedicated and MTS Databases.

CLIENT DESCRIPTION

R.R. Donnelley is an American Fortune 500 integrated communications company that provides
marketing and business communications, commercial printing and related services.

ROLES AND RESPONSIBILITIES

Primary objective is to ensure zero downtime for all the production Databases by way of daily health
check, monitoring Databases, status of backups etc…

▪ Database monitoring through Datapoint, a versatile tool developed by SPRINT with automated
mail notification to mobiles based on the severity of the problem.
▪ Capacity Planning Estimation
▪ Database backups & restore through SQL backtrack.
▪ Data refresh for test and development on periodic basis from production.
Involved in new project planning Design & Development.
Following the change management tool INFOMAN.
▪ Planning & implementing change requests and service requests for production, test and
development Databases.
▪ Estimating the level of efforts for CRs & SRs for proper planning.
▪ Supporting scheduled & unscheduled server outages, maintenance tasks & patch installations.
▪ Relinking oracle software every time after new OS patch installations.
▪ Resolving problems based on the nature as SEV 1 & 2 call should be resolved within the SLA of
max 4 hours whereas all the concerned people will be on the conference bridge till SEV 1 & 2 calls
get resolved and must submit a report analyzing the root cause for preventive actions.
▪ Need to address databases concerns in physical Database design, migration and upgradation.
▪ Monitoring of server spaces and reports the same to SAs for want of any allocation.
▪ Monitoring Tablespaces, Data files, Rollback Segments, Temporary Segments, Database
configuration and I/O issues
▪ Providing databases support to application developers in the areas of query tuning, size
estimation.
▪ Patch recommendations to the Security group.
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▪ Logging TAR with Oracle Support via Metalink for critical issues.

Personal Details

Date of Birth : 20/05/1980

Marital Status : Married
Languages Known : English and Tamil
Permanent Address : 58/1 C Block S2, Sankar Yatra,
Amman Koil Street, Thellaiyar Agaram,
Porur, Chennai-600116