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Chapter I
Introduction
“What you do speaks so loudly that I cannot hear what you say”, R.W. Emerson, an
American essayist, lecturer, philosopher, and poet once said. It might be a cliché but there’s truth
in the saying that actions speak louder than words. There are some people who pretend to be
happy but the truth is that they’re sad, however, you can see it through their eyes and on the way
Communication is one the most important factors in teaching. Teachers and students
should have proper communication for better teaching, better learning, and therefore, better
understanding. There are two types of communication: the verbal and the nonverbal. Verbal
Nowadays, teachers teach using different facial expressions, hand gestures, speed, tone and
For the past 25 years or so, there has been an increasing interest in nonverbal
communication among social scientists. Nonverbal communication has been found to be a vital
element within the total communication process, and can even supersede the spoken word.
can be unlearned. Educators, who deal with impressionable children and who rely on
communication to accomplish most of their tasks, should be masters of the art of nonverbal
communication. Yet the effective use of nonverbal communication in education is largely left up
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
or she imitated someone else and/or has learned nonverbal communication by trial and error.
process. Some students, for example, learn better when there is eye contact, some becomes more
attentive if the tone of the teacher’s voice is high and aggressive, some relies more on teacher’s
The researchers decided to investigate the use of nonverbal communication from the
foundation of learning- the primary level. The purpose of this study is to know how the primary
teachers use nonverbal communication in class management. This paper will survey the use of
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
This study aims to investigate the use of nonverbal communication by primary teachers
in class management at New Life Christian School of Cavite for S.Y. 2018-2019. It also seeks to
1.1 Age
1.2 Gender
1.3 Civil Status
Definition of Terms
Definitions for technical terminology are often defined according to the discipline or
profession in which they are used. In order to ensure consistency throughout the study and for
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
Nonverbal Communication. It is used in teaching and can help the students learn easier
and faster. This is a type of communication wherein people use hand gestures, different speed
and tone of voice, eye contact, body movements, and facial expressions.
Primary Teachers. In this research, they are the teachers of Kinder 1 and 2, and Grades
1, 2, and 3.
Class Management. It is used by a teacher to describe the process of ensuring that the
The researchers focused on the pitch or tone of voice, eye contact, body
The researchers’ limited the study to all primary teachers in New Life Christian
School of Cavite.
The results of this study are considered to be useful and significant to the following:
School Administrators. This study can help the administrators become aware of the most
effective way of communication and instruct the teachers to apply it as they teach the students.
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
Teachers. This would help the teachers improve their way of communication as they teach.
Teachers would have the chance to apply verbal and nonverbal communication to engage the
Future Researchers. This research may serve as a guide or reference for those who will conduct
a study that is related to this research. It may help them understand their research better.
Theoretical Framework
Boilean (1981) found that beginning teachers forget or are not aware of the power of
nonverbal communication. Before a teacher says the first word, a message environment is
created in the classroom by the desk arrangements, time structures, procedures for talking, and
relationships among people. Additional nonverbal messages are sent by the way the teacher
walks to the front of the room, his or her clothes, focus of eye contact, and distance from
students. Because the spoken word in the classroom utilizes the nonverbal environment for
context and meaning, a successful educator includes nonverbal and verbal elements which
contribute to the total, complex communication system in the classroom (Boilean, 1981).
outstanding teacher, going to class can be like going to the theatre. Enthusiasm is communicated
nonverbally by facial expressions, body movements and excitement in the teacher's voice.
Knowledge of nonverbal behaviors in the classroom is essential, and teachers should have a goal
Conceptual Framework
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
The researchers used the Input-Process-Output framework to describe the plot of the
research.
Conduct seminars or
meetings with lectures
Conduct a survey about utilizing
by administering nonverbal cues to
Researchers’ evaluation of
teacher-respondents’ questionnaires students and other
nonverbal communication discussions related to
skills Classroom
nonverbal
Observation
communication.
Figure 1
Conceptual Paradigm
A directional arrow pointing to the next box connects the process of the research. The
teachers’ self-evaluation of their nonverbal communication skills and the researchers’ evaluation
of teacher-respondents’ nonverbal communication skills serve as the input of the study. The
processes done were to conduct a survey by administering questionnaires and to observe the
teachers’ way of teaching. The third box contains the output of the research.
Chapter II
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
Many social scientists have done research in the field of nonverbal communication as it
affects students and educators. The questionnaires, activities and strategies for teachers to
improve their nonverbal communication effectiveness were based on the review of related
literature.
Brause and Mayer (1982) observed that teachers organize classrooms by using verbal and
Can teachers increase their effectiveness in class management by "reading" and using
nonverbal communication? Shepardson (1980) answers positively, saying that one advantage of
nonverbal communication in the classroom is the ability to get a message across without having
to stop everything to get the class' attention. For example, if an individual student is uncertain
about where to place a completed paper during a creative writing session, pointing to the
designated place is less disruptive than verbally telling the student where to place the paper.
Seefeldt (1980) found that in the lower grades where learning centers are often used, the
teacher can occasionally scan the room and communicate with a gesture, smile, or eye contact to
a child in another area of the room. Feedback of the nonverbal variety, though not extensive,
usually is all that is needed to help a child feel confident and/or to continue with a task.
Vargas (1984) maintains that since research indicates that nonverbal communication is a
One way is for the teacher to use creative dramatics to help students understand nonverbal
communication. In this way, students can be encouraged to see, through direct participation, the
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
Hughes (1981) found that self-esteem is the key to motivating student achievement.
Teacher expectations are directly linked to student performance. Projected through nonverbal
actions, teacher expectations can motivate or discourage. Desirable nonverbal cues express
warmth, respect, concern, fairness, and a willingness to listen, whereas undesirable cues can
Arndt and Pesch (1984) find NVC to be invaluable in teaching foreign languages. They
see nonverbal cues as being vital in communicating attitudes, beliefs, intentions, and sometimes
lessons. Students liked the lecturer and videotape significantly more when the lecturer was
expressive nonverbally. They concluded that nonverbal expressiveness can be a positive factor in
Chapter III
Research Methodology
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
This chapter describes the procedures that were followed in conducting the study.
Description of the research design, target population, sampling technique, research instruments,
data collection, and analysis procedures are done which includes the application of the statistical
Research Design
This study used the observational research or the field research.It is a type of
correlational research wherein the researcher observes ongoing behavior. It is simply studying
behaviors that occur naturally in contexts. Observational research is particularly prevalent in the
social science and in marketing. It is a social research technique that involves the direct
This study focused on the use of nonverbal communication by primary teachers in class
management at New Life Christian School of Cavite School Year 2018-2019. The respondents
were 11 primary teachers. There was no sampling technique used because the researchers used
Research Instrument
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
The main instrument used in this research was a questionnaire specially designed for this
study. The questionnaire was developed from the review of related study.
One of the purposes of this study was to find out if primary teachers actually use
questionnaire were divided into two sections: 1) instructional procedures, and 2) desisting
The said questionnaire was presented to the adviser and English subject teacher for
approval. Validation procedure followed to ensure its reliability before it was administrated to the
target respondents. Using the questionnaire, the respondents were requested to rate each item to
identify their differences on the use of nonverbal communication in class management. The same
questionnaire was answered by the researchers after they observed the teacher respondent in a
classroom set-up.
(nonverbal communication techniques and classroom environment), the following arbitrary scale
was used.
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
To gather the necessary data from the respondents, the researchers prepared a letter
seeking permission from the school principal to administer questionnaires to the respondents.
Upon approval, the researchers met the target respondents to explain the purpose of the study.
The researchers administered questionnaire to the respondents. The researchers gave the
respondents an assurance that the answer to the questionnaire will be kept confidential. The
researchers gave enough time to the respondents to answer the questionnaires. The accomplished
questionnaires were retrieved; then, responses were tallied, tabulated, statistically treated,
analyzed, and interpreted. The researchers also conducted an observation of the teacher
respondents while they teach. Therefore, self-evaluation by teacher respondents and researcher
To analyze and interpret the data gathered about the use of nonverbal communication by
primary teachers in class management at New Life Christian School of Cavite, the researchers
Frequency and Percentage. This was used to determine the frequency distribution of the
respondents when grouped according to their profile such us sex, age, and civil status. It was also
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
used to determine the perception (through observation) of the researchers towards the teacher
f
Formula: P= x 100
N
Where: P= percentage
f= frequency
Formula:
∑ fw
M= ❑
N
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
Chapter IV
This chapter includes the presentation of the findings, analysis, and interpretations of data
gathered by the researchers. The data presented in textual and tabular form organized to its
designed sequence which follows the order of presentation of the specific problems stated in the
chapter 1.
As revealed in the Table 1.1, 7 of the respondents are ages 21-25 with a percentage of
63.64%. On the other hand, 3 of the respondents are ages 41-45 with a percentage of 27.27%.
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
Only one or 9.09% of the respondents is above 50. Therefore, most of the teachers in New
only one male respondent with the percentage of 9.09% and ten female respondents with the
percentage of 90.91%. In total, there are 11 respondents. This shows that most of the respondents
are female.
Table 1.3 Frequency and Percentage Distribution of the Respondents by Civil Status
As seen in the Table 1.3, seven of the respondents are single, with a percentage of
63.64%. Four of the respondents are married, with a percentage of 36.36%. Most of the teacher-
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
4
Series 1
3
0
1 2
As shown in the figure 1, the statement “A fairly high noise level in your classroom
concerns you since it can be fatiguing to the children (and to you).” gained the higher rating
value of 5. The statement “In the classroom, long pauses or silences delight you-they seem to
indicate good thinking or can emphasize a point.” got the lower rating value of 4.
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
Eye Contact
6
4
Series 1
3
0
1 2 3 4
Specifically, the statement “You believe that eye contact plays a big part in establishing
good rapport with your students, and use this technique.” gained the highest rating value of 5.
The statement “You note that Betty needs to go to the “time out” area. You establish eye contact
with Betty and point to the “time out” area.” received the lowest rating value of 3.
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
Body Movement
4.5
4
3.5
3
2.5 Series 1
2
1.5
1
0.5
0
1 2 3 4 5 6 7 8 9 10 11
As shown in the figure, in the statements “In the classroom, you move among your
students, sit on the floor with them, and go to them when they need help rather than having them
come to you.” gained the highest rating value of 4. The statement “The class is busily and
quietly working on a creative writing assignment. Johnny asks you where to put his completed
paper. You point to a place on your desk.” received the lowest rating value of 3.
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
Facial Expression
3.5
2.5
2 Series 1
1.5
0.5
0
1 2
Table 2.4 shows that the statement “You tend to be very aware of the expression on your
face, since it can set the climate for the day.” got a higherrating value of 3. On the other hand,
the statement “You have just asked Joan, a quiet, meditative child, a comparative question. After
about thirty seconds with no response, you continue to wait for Joan's answer.” got a lower
rating value of 2.
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
Desisting Deviancy
6
4
Series 1
3
0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Specifically, the statement “Your classroom is arranged so that you can see all the
students at all times.” gained the highest rating value of 5. The statement “You have seating
alternatives in your classroom in addition to school chairs, such as rugs, hassocks, or pillows.”
3. What nonverbal communication is greatly used by the primary teachers in terms of:
a. classroom management
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
Management
Figure 6
6
4
Series 1
3
0
1 2 3 4 5 6 2 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30
Bar graph 1 shows the comparison of the primary teachers’ nonverbal communication
management.
management) that they use the most is “Your classroom is arranged so that you can see all the
students at all times.” On the other hand, the type of nonverbal communication situation (in
terms of classroom management) that they use the least is “You have just asked Joan, a quiet,
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
meditative child, a comparative question. After about thirty seconds with no response, you
(class management) that the respondents use the most is “Your classroom is arranged so that you
can see all the students at all times.” On the other hand, the type of nonverbal communication
(in terms of classroom management) that they use the least are “Your class is playing a game
which involves identifying pictures as either plants or animals. You label half the class "plants"
and the other half "animals" and have each side stand or raise hands to indicate a plant of
animal picture.”, “You use role playing as a teaching technique in your classroom.”,” Jason and
Billy are sparring off in the art corner again. You walk quickly but calmly to them and put a
hand on each back.”, “Susie is more engrossed in her neighbor's new barrettes than in the story
during reading circle time. You walk behind her and move her chair slightly or put your hand on
her shoulder.”, “You have to tell Nancy, who is timid and insecure, that her mother will be late
to pick her up from school. You kneel or sit by Nancy so that you are at eye level with her when
you tell her.” “You want to praise Sammy for his extra effort in doing his homework last night.
You call him to your desk and maintain eye contact with him while praising him.”, “When
pairing students to share desks or tables, you allow children who enjoy physical contact with
others to sit together and pair the "non-contact" children with each other.” And “You believe
Environment
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
Figure 7
4.5
4
3.5
3
2.5 Series 1
2
1.5
1
0.5
0
1 2 3 4 5 6 7
Bar graph 2 shows the comparison of the primary teachers’ nonverbal communication
environment.
classroom environment) that they use the most is “Pathways are clear.”, “The "teacher's area"
is an integral part of the total environment.”, and “Each student has his or her own space.”
On the other hand, the type of nonverbal communication (in terms of class
management) that they use the least is “There are a variety of available spaces (quiet, small
classroom environment) that primary teachers use the most is “The seating arrangement is
flexible.”, “Pathways are clear.”, “Spaces are easy to get to.”, “All the elements in the
classroom are child-sized”. On the other hand, the type of nonverbal communication (in terms of
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
classroom environment) that they primary teachers the least is “The "teacher's area" is an
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
Chapter V
This chapter presents the summary of results, the conclusions derived from the findings
Findings
From the analysis and interpretation of the data gathered, the following were the findings
of this study:
The findings show that in terms of age, majority (63.64%) of the respondents
were in the bracket of 21-25. In terms of gender, most (90%) of the respondents were
pitch or tone of voice, eye contact, body movement, and desisting deviancy were
interpreted as “Usually” with a calculated mean of 3.409, 3.977, 3.496, and 4.136,
respectively. Facial expression had a calculated mean of 3.182 and interpreted as “About
Based on the study that the researchers conducted, it was found out that in terms of
classroom management, the statement, “Your classroom is arranged so that you can see all the
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
students at all times.” was perceived as being practiced by the primary teachers, and it is both
management that the primary teachers perceive as the least they practice is the statement “You
have just asked Joan, a quiet, meditative child, a comparative question. After about thirty
seconds with no response, you continue to wait for Joan's answer.”On the other hand, the type of
the least practiced by primary teachers are statements which concerned mostly of role-playing
activities and tolerating a child from having tantrums or pleasing the children.
With regards to classroom environment, the statements “Pathways are clear.”, “The
"teacher's area" is an integral part of the total environment.”, and “Each student has his or her
own space.” are perceived as the most perceived by the respondents. The statement “There are a
variety of available spaces (quiet, small group, large group, learning materials, storage).”is the
flexible.”, “Pathways are clear.”, “Spaces are easy to get to.”, “All the elements in the
classroom are child-sized”. are the most perceived by researchers. On the other hand, the
statement “The "teacher's area" is an integral part of the total environment.” is the least
perceived by the researchers. According to the researchers’ observation, there are statements that
the teachers always practice but most are observed to not being done.
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
Conclusions
Based on the aforementioned findings of this study, the following conclusions were drawn:
1. In New Life Christian School of Cavite, there are more young primary teachers than
those in older age. The number of female teachers are dominant. Most of the teachers are
single and there are some (4 out of 11) who are married.
2. In terms of teachers’ nonverbal communication, pitch or tone of voice, eye contact, body
movement, and desisting deviancy were noted as usually. Teachers use the said nonverbal
communication types almost all of the time. This shows that teachers have different pitch
or tone of voice when it comes to teaching primary students; they are using eye contact as
they speak to their pupils, they make hand gestures and sign languages or actions to
communicate to their students. Primary teachers use facial expressions lesser than the
terms of classroom management, primary teachers are mostly concerned of the seating
arrangement of the students. On the other hand, they are least concerned with tolerating
primary teachers are concerned with the spaces and flexibility of the environment. There
is an opposite perception coming from the respondents and researchers. Teachers’ area,
being the integral part of the environment, was perceived by primary teachers as their
Recommendations
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
Based on the findings and conclusions of the study, the following are recommended:
The administration must orient the primary teachers about the nonverbal
seminars or meetings with lectures about utilizing nonverbal cues to students and
For Teachers
are teaching primary students because their nonverbal communication can affect
helps the pupils learn much easier. Nonverbal communication can make
discussions easier and faster, like when they do sign languages to make the
students do something.
1. For deeper studies, they must find out the impact of verbal communication and
References
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A Survey on the Use of Nonverbal Communication by Primary Teachers in Class Management
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