COMPETENCY BASED LEARNING MATERIAL

Sector: ELECTRONIC SECTOR

Qualification Title: COMPUTER SYSTEM SERVICING NC II

Unit of Competency Perform Computer Operation

Module Title: Performing Computer Operation

METRO DUMAGUETE COLLEGE

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COMPUTER SYSTEM SERVICING NC II
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 HOW TO USE THIS

Welcome to the Module PERFORM COMPUTER OPERATION. This

module contains training materials and activities for you to complete.
The unit of competency PERFORM COMPUTER OPERATION contains
the knowledge and skills and attitudes required for environmental protection. It
is one of the specialized modules at National Certificate level II (NC II).
You are required to go through a series of learning activities in order to
complete each learning outcomes of the module. In each learning outcome
there are Information Sheets to help you better understand the required
activities. Follow these activities on your own and answer the self –check at the
end of each learning outcome. You may remove a blank answer sheet at the
end of each module (or get from your facilitator/ trainer) to write your answers
for each self-check. If you have questions, don’t hesitate to ask your facilitator
for assistance.

Recognition of Prior Learning (RPL)

You may already have some or most of the knowledge and skills covered in
this module because you have:

 Been working in the same industry for some time.

 Already completed training in this area.
If you can demonstrate to your trainer that you are competent in a
particular skill or skills, talk to him/her about having them formally
recognized so you won’t have to do the same training again. If you have
qualifications or Certificates of Competency from previous trainings, show them
to your trainer. If the skills you acquired are still relevant to this module, they
may become part of the evidence you can present for RPL.

A Trainee Record Book (TRB) is given to you to record important dates,

jobs undertaken and other workplace events that will assist you in providing
further details to your trainer/assessor. A Record of Achievement/Progress
Chart is also provided to your trainer to complete/accomplish once you have
completed the module. This will show your own progress.

Document No.
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OPERATION Developed by:
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DIRECTION FOR USE OF THE CBLM

This module was prepared to help you achieve the required competency:
PERFORM COMPUTER OPERATION This will be the source of information for
you to acquire the knowledge and skills in this particular module with
minimum supervision or help from your trainer. With the aid of this material,
you will acquire the competency independently and at your own pace.
Talk to your trainer and agree on how you will both organize the training
of this unit. Read through the module carefully. It is divided into sections
which covers all the skills and knowledge you need to successfully complete in
this module.
Work through all the information sheets and complete the activities in
each section. Do what is asked in the INSTRUCTIONAL SHEETS and complete
the SELF-CHECK. Suggested references are included to supplement the
materials provided in this module.
Most probably, your trainer will also be your supervisor or manager.
He/she is there to support you and show you the correct way to do things. Ask
for help.
Your trainer will tell you about the important things you need to consider
when you are completing activities and it is important that you listen and take
notes.
Talk to more experienced workmates and ask for their guidance.
Use the self-check questions at the end of each section to test your own
progress.
When you are ready, ask your trainer to watch you perform the activities
outlined in the module.

As you work through the activities, ask for written feedback on your
progress. Your trainer gives feedback/pre-assessment reports for this reason.
When you have successfully completed each element or learning outcome, ask
your trainer to mark on the reports that you are ready for assessment.
When you have completed this module and feel confident that you have
had sufficient practice, your trainer will schedule you for the institutional
assessment. The result of your assessment/evaluation will be recorded in your
COMPETENCY ACHIEVEMENT RECORD

Document No.
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OPERATION Developed by:
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 LISTS OF COMMON COMPETENCIES

No. Unit of Competency Module Title Code

1 Apply quality Applying quality standards

standards ELC315202

2 Perform computer Performing computer

operations operations ELC311203

3 Perform Performing
mensuration and mensuration and ELC311201
calculation calculation
4 Prepare and Preparing and
interpret technical interpreting ELC311202
drawing technical drawing
5 Use hand tools Using hand tools
ELC724201

6 Terminate and Terminating and

connect electrical connecting
wiring and electrical wiring ELC724202
electronics circuit and electronics
component circuit component
7 Test electronic Test electronic
components components ELC724205

Document No.
Date Developed:
COMPUTER SYSTEM SERVICING NC II
Issued by:
PERFORM COMPUTER Page 1 of 15
OPERATION Developed by:
Reynald M.
Manzano Revision # 00
 MODULE CONTENT
UNIT OF COMPETENCY: PERFORM COMPUTER OPERATION

MODULE TITLE : PERFORM COMPUTER OPERATION

INTRODUCTION:

This module covers the knowledge, skills, attitudes and values needed
to perform computer operations which include inputting, accessing,
producing, and transferring data using the appropriate hardware and
software.

NOMINAL DURATION : 10 hours

LEARNING OUTOMES :

At the end of the module, the trainee must be able to:

LO1. Plan and prepare for tasks to be taken/undertaken

LO2. Input data into computer

LO3. Access information using computer

LO4. Produce output/data using computer systems

LO5. Use basic functions of a Web browser to locate information

LO6. Maintain computer equipment and systems

ASSESSMENT CRITERIA:

1. Requirements of tasks determined in accordance with the required

output
2. Appropriate hardware and software selected according to task
assigned and required outcome
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3. Task planned to ensure that OH and S guidelines and procedures
followed
4. Client-specific guidelines and procedures followed
5. Required data security guidelines applied in accordance with
existing procedures
6. Data entered into the computer using appropriate
program/application in accordance with company procedure
7. Accuracy of information checked and information saved in
accordance with standard operating procedures
8. Inputted data stored in storage media according to requirements
9. Work performed within ergonomic guideline
10. Correct program/application selected based on job requirements
11. Program/application containing the information required accessed
according to company procedures
12. Desktop icons correctly selected, opened and closed for navigation
purposes
13. Keyboard techniques carried out in line with OHS requirements for
safe use of keyboards
14. Entered data processed using appropriate software commands
15. Data printed as required using computer hardware/peripheral
devices in accordance with standard operating procedures
16. Files and data transferred between compatible systems using
computer software, hardware/peripheral devices in accordance with
standard operating procedures
17. Information requirements for Internet search established
18. Browser launched
19. Search engine loaded
20. Appropriate search criteria and/or URL of site entered
21. Relevant links followed to locate required information
22. Useful pages bookmarked or printed as required
23. Procedures for ensuring security of data, including regular back-
ups and virus checks implemented in accordance with standard
operating procedures
24. Basic file maintenance procedures implemented in line with
standard operating procedures

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 LEARNING OUTCOME 1

Assess quality of received materials

CONTENTS:

 Reading and comprehension skills required to interpret work

instructions and to interpret basic user manuals
 OH and S principles and responsibilities
 Main types of computers and basic features of different operating
systems
 Main parts of a computer
 Storage devices and basic categories of memory
 Relevant types of software
 General security, privacy legislation and copyright

ASSESSMENT CRITERIA:

 Requirements of tasks determined in accordance with the required

output
 Appropriate hardware and software selected according to task assigned
and required outcome
 Task planned to ensure that OH and S guidelines and procedures
followed
 Client-specific guidelines and procedures followed
 Required data security guidelines applied in accordance with existing
procedures

CONDITIONS:

The students/trainees must be provided with the following:

 Equipment:
- 1 unit of computer
- voltage regulator/UPS
 Learning Materials:
- Learning manuals
- Work instruction
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OPERATION Developed by:
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 - Hand-outs
 Supplies/materials:
- Operating system
- Application program

METHODOLOGIES:

 Lecture-demonstration
 Self-paced instruction
 Group discussion

ASSESSMENT METHODS

 Hands-on
 Direct observation
 Practical demonstration

Document No.
Date Developed:
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OPERATION Developed by:
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 Learning Experiences

Learning Outcome 1

Assess Condition of Received Equipment

Learning Activities Special Instructions

1. Read Information Sheet

1.1
2. Answer Self-Check for Compare answers with the answer key. You
LO1.1 are required to get all answers correct. If not,
read the information sheets again to answer
all questions correctly.

3. Read Information Sheet

1.2
4. Task Sheet 1.2

5. Answer Assignment 1.3 Compare answers with the answer key. You
are required to get all answers correct. If not,
read the information sheets again to answer
all questions correctly.

Document No.
Date Developed:
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OPERATION Developed by:
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 INTERVIEW QUESTIONS

Satisfacto
Questions to probe the candidate’s underpinning knowledge ry
response

Yes No
1.1 Does the trainee apply Basic ergonomics of keyboard and
computer user
1.2 Does the trainee identify the Main types of computers and
basic features of different operating systems
1.3 Does the trainee identify the Main parts of a computer
1.4 Does the trainee identify the Storage devices and basic
categories of memory
1.5 Does the trainee identify types of software
1.6 Does the trainee apply the General security, privacy
legislation and copyright
1.7 Does the trainee understand what is a Viruses
1.8 Does the trainees observe OH & S principles and
responsibilities
1.9 Does the trainees can Calculating computer capacity
1.10 Does the trainees perform Productivity Application
1.11 Does the trainees identify the Business Application
1.12 Does the trainees identify the System Software
The candidate’s underpinning
 Satisfacto  Not Satisfactory
knowledge was:
ry

Feedback to trainee
General comments [Strengths / Improvements needed]

Trainee signature: Date:

Facilitator signature: Date:

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 INFORMATION SHEET 1.1

ASSEMBLING WORK AREA

Staking Out Your Work Area

The first thing you need to think about when planning to build your own
computer has nothing to do with parts, performance, or configuration. But you
need to find a place to work.

Professionals usually work benches that are dedicated to nothing but

computer work. Here are some things to think about when deciding where you
will work:

You need a sturdy table or workbench. Ideally, you’ll want a table

that’s big enough to hold a computer laying on its side, your tools,
the parts you are installing, and any technical documents or
instructions you will be using.

The table should be clean and non-metallic. If not, then you’ll need
to cover it with a non-conductive surface such as plastic table
cloth or a piece of plywood or Masonite.

Your work area should be well-lit and have a grounded AC power

outlet nearby that you can plug a surge suppressor into so you can
test your new PC once it’s assembled.

Avoid places that are damp, subject to temperature extremes,

dirty, or dusty.

If possible, try to avoid carpeted rooms. Carpeting tends to

generate a lot of static when you walk across it.

Design Your Own Computer

Designing and building a new PC begins with planning. It prevents

rushed trips to the computer store in the middle of the assembly process.

Here are some factors to be considered when designing new PC:

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Cost – it would be nice if we never had to worry about how much
things cost; but for most of us, that’s not the case. So the first step
in planning your new PC should be to set a budget – decide how
much you can afford to spend on the entire project. Later on, you
can use this budget to help you make decisions about individual
components.

Intended use – what do you plan on doing with the machine? If you
merely want to run office applications, surf the internet, and other
low-pressure tasks, then you can save a bundle by selecting
components that are a notch below state-of-the-art. This is
especially true of processors, which tend to drop very steeply in
price once the next-fastest version of the same chip is released. On
the other hand, if you are into gaming, audio or video editing,
music composition, or other high-resource computing, you will
want to get as close to the bleeding edge as your budget allows you
when choosing a CPU, RAM, motherboards, etc. you’ll also want
the biggest hard drive(s) you can afford, and will probably want to
use SATA for faster data transfer. The computer’s intended use will
also affect decisions such as what case to buy and how many fans
to install.

Lifespan – how long do you want the computer to last? Hardware

advances that make a component cutting-edge this year may just
barely satisfy the minimum system requirements for software
released a few years from now. If you can afford it, selecting the
most current components available may endow your computer
with an extra year or so life.

Reputation – as you begin sketching out your new PC, check the
reviews, newsgroups, and message boards to see what others think
of the components you are considering.

Operating System – in selecting an operating system make sure

that your components will work with that system. There is a Linux,
BSD or Microsoft Windows versions and non-MS operating system.

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 Personal Preferences – computer components preferences includes
the integrity of the manufacturer company. In selecting your
personal preferences you must include the durability, performance
and dependability of the components. You have your own rights to
choose in what companies do you prefer in building your
computer.

Consider a Kit or a “Barebones” Computer – if you never built a

computer before, you may want to consider a computer kit. Kits
come with pre-selected parts that (usually) have been tested to
work with each other. They usually also include fairly detailed
assembly instructions. On the other hand, if you decide to build
your computer from a kit, you may feel it is less “your own”
creation, since you didn’t design it yourself. “Barebones” computer
kits straddle the line between a home-designed computer and a
pre-configured kit. Bare bones kits usually include a case, power
supply, motherboard, CPU, and little else. Some may also include
other components, such as the hard drive or optical drive(s).
Barebones computers usually present a pretty good bargain as
compared to buying the components separately, and still allow you
a hand in designing the rest of the system.

Compatibility – consider also the compatibility of each component

for your convenient use. You must check whether it has problems
with the particular combinations you have selected.

What Do You Need?

Like any other do-it-yourself projects, computer building requires certain skills,
tools, and resources. For example:

You must be able to read and write.

You have to know how to do some basic math.

You need some basic hand tools.

Document No.
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OPERATION Developed by:
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 You have to have a clean place to work with a suitable table or
workbench.

You need to be able to follow instructions and observe basic safety

and anti-static precautions.

If you’re a child or a teen, you will need a parent, teacher, or other

adult to help you and to supervise your project.

You need some place to obtain computer parts.

Books, videos and other references may be helpful if you have

never attempted a do-it-yourself electronic project before.

Before doing anything, you must plan carefully and pay particular
attention to connectivity. For example, you should make sure you
have enough HDMI, DVI, or USB ports if you want to add extra
peripherals like an external hard drive to your computer once it
has been built.

And finally, you need the parts to build your computer.

Tools You Need To Build Your Own Computer

You will need the following simple tools:

Screwdrivers and Nut drivers – it is useful

for loosening and tightening screws and nuts.

Needle-Nosed Pliers – it is useful for

removing and inserting jumpers on
motherboards and hard drives.

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Cable Ties – useful for neatly bundling wires
and cables away from fans and other
components inside the computer. If you can’t
find them, electrical tape is an acceptable
substitute.

Anti-Static Wrist Strap – this provides extra

static protection, and also protects your
tabletop from scratches.

Heat Sink Compound – it is applied neatly to

the area where the processor contacts the
heat sink to improve cooling efficiency.

Canned Air – this is really needed only if

some of your parts are used and/or dusty.
Never blow into a computer with your lips to
remove dust. Your breath contains too much
moisture.

Pill Bottle – a pill bottle or other small

container is used to hold the various screws,
jumpers, and other small parts used to
assemble and configure a computer.

Document No.
Date Developed:
COMPUTER SYSTEM SERVICING NC II
Issued by:
PERFORM COMPUTER Page 1 of 15
OPERATION Developed by:
Reynald M.
Manzano Revision # 00