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Performance:
2015-2019
February 2019
Healthcare
Water
Electricity
Transport
Environment
Governance
Social Security
Women’s Safety
2015 • Severe shortage of rooms and teachers • Modernizing Infrastructure: Fixing acute shortage
of classrooms, building schools of excellence with
• Morale & motivation of teachers and principals at an all time world class facilities
low
• Teacher Training: Capacity building of teaching
• Poor learning and literacy levels amongst students, with 3 out staff and principals
of 4 students in Class 6 unable to even read their textbooks
• Accountability & Transparency: Making school
administration accountable and admissions
transparent
Sustained Systematic effort on our part to rebuild a broken public
2019 education system has laid the foundation of an ‘Education • Improving Learning outcomes through
Revolution’ interventions such as Chaunauti, Mission Buniyad,
and the acclaimed Happiness Curriculum
A classroom
Previous Delhi govts. Current AAP govt. Delhi NCT All states
26%
22%
CAGR
14
13% 54.9k
10.5
CAGR
9.0 15%
7.7
6.6 29.6k
6.2
5.5
4.2 4.7
4.1
3.2
20 -09
20 -10
20 -11
20 -12
20 -13
20 -14
20 -15
20 -16
20 -17
20 -18
9
-1
08
09
10
11
12
13
14
15
16
17
18
2012-13 2016-17
20
9
9
-0
-1
-1
-1
-1
-1
-1
-1
-1
-1
-1
08
09
10
11
12
13
14
15
16
17
18
20
20
20
20
20
20
20
20
20
20
20
NOTE: Data till FY 2016-17 are Actuals, 2017-18 is a Revised Estimate, and 2018-19 is a Budget Estimate *Includes spend on Sports, Art and Culture under revenue expenditure and capital outlay
SOURCE: "STATE FINANCES: A STUDY OF BUDGETS OF 2017-18 AND 2018-19," Dialogue & Development Commission of Delhi 6
Reserve Bank of India. Economic Survey of Delhi, 2017-18.
INFRASTRUCTURE
Well-stocked libraries
Govt.
Modernized Laboratories Revamped Auditoriums school
facilities
Total number of teacher vacancies under Directorate Number of students enrolled every
of Education (DoE), # of vacancies academic year, # of students (lakhs)
Previous Delhi govts. Current AAP govt. Previous Delhi govts. Current AAP govt.
18,739 15.52
345
45% 398
57 379
CAGR
32.5 288
25.0 27.6
13%
Total budget CAGR 149
0
for teacher
6.3 7.4 8.8 -
training, -
2015-16 2016-17 2017-18 2018-19 (upto Nov
₹ crore 2018)
2013-14 2014-15 2015-16 2016-17 2017-18 2018-19
• Centralized • SMCs reorganized through elections at the end of 2 year • SMCs are now decentralized
monitoring of term of Parent Members empowering tools putting parents in
schools at district charge of accountability and closing the
level was inefficient • 2015-18: SMCs led from the front in organizing Mega feedback loop
Parent Teacher Meetings, Reading Melas, streamlining
• Even a well meaning admission process and ensuring attendance of irregular • Empowered teams at school level:
and efficient students
District Level Committees
monitoring officer in-
charge of 100 schools • Regular training of SMC members to strengthen capacity
would circle back to
the same school in • SMC App has been introduced to help schools, parents
>90 days and other community members directly connect with SMC SMC SMC
decision makers
“Section 21 of the RTE Act 2009 envisages the formation of School Management Committee in Government Schools and are
expected to perform three core functions apart from any other functions that may be assigned to it.”
70% 1,024
Parental attendance at Schools conducted
the Mega PTMs PTMs
SOURCE: DEPARTMENT OF EDUCATION Dialogue & Development Commission of Delhi 18
EDUCATION | ACCOUNTABILITY
Intervention Outcome
• Appointment of Estate • 122,654 Repair related
Manager by HoS for issues raised by Estate
maintenance work Manager on mobile app
Admission Process
• Decentralized offline at school level • Centralized online
Corruption • Recommendations from politicians, bureaucrats and • Eliminated human interference completely. All
businesses, and bribes common admissions through computerized lottery.
Parents’ • Had to go to different schools to submit admission forms • Single admission form where parents can choose as
Experience • Multiple days of wage loss for visit multiple schools, many schools as he/she wants
stand in queues and submitting forms • No wage loss as filling form is now 20 minutes process
• Required documents/certificates at time of application. • Required documents only at the time of admission
Accountability & • Government had little idea about number of admissions, • Strong and robust MIS ensures all schools are geo-
Use of Technology the identity and details of the children. tagged, unique IDs assigned to all children admitted
under this provision, details captured and tracked
Transparency • Little or no information in public domain • All information published on its website
- Manish Sisodia
0 Education Minister
Overview Components & Process (2016-18) Impact: as of 2018, Class 6-9 students (% of students)
• 50% students were • 9.5 lakh Students divided into 15% 17%
failing Class 9 every year 3 groups within own class increase increase
since 2013-14 based on Ability to read and
basic Math proficiency 73%
• 75% Class 6 students 997 63%
were unable to read • (98%)
Separate learning support 56%
school text books in provided to bridge the 48%
2016 accumulated learning deficit
of previous classes; Extra
• Mission Chunauti was classes held during summer
launched in 2016 to break
reduce failure rates,
improve foundational • Special Supplementary3.4
learning skills, attain (64%) for
learning material created Students who could Students who could solve a
SCERT learning outcomes class 6-8 students read their textbooks grade level Maths problem
SOURCE: Directorate of Education, Govt. of NCT of Delhi Dialogue & Development Commission of Delhi 24
EDUCATION | INNOVATIVE INTERVENTIONS
SOURCE: Directorate of Education, Govt. of NCT of Delhi Dialogue & Development Commission of Delhi 25
EDUCATION | INNOVATIVE INTERVENTIONS
Overview Components & Process Impact at both ends of the spectrum (% of students)
• Agencies selected for pilot • Classes were conducted for LEVELS: Pre-A1, A1, A2.1, A2.2, B1.1, B1.2, B2, C1
classes were Macmillan 24000 students over 2
Publishers India Pvt. Ltd. - phases 62.5%
British Council India and 40%
Academy for Computers • 2 Methods of Instruction improvement
Training (Gujarat) Pvt. deployed - Face-to-face 16%
instruction & face-to-face improvement
Ltd.
supplemented with the
use of technology 22.5%
• Course duration is of 160 22%
hours spread between 23
to 80 days. The classes • Trinity College of London 6%
were conducted by conducted the pre and
professional instructors post-assessment
using course material and Decrease in Students at A1 level Increase in Students at B1 level
assignments or lower (lowest level of English)1 or higher (advanced levels)
SOURCE: “2015 and Beyond: Delhi Education Revolution,” Directorate of Dialogue & Development Commission of Delhi 27
Education, Govt. of NCT of Delhi. 2018-19 Outcome Budget
EDUCATION|HAPPINESS CURRICULUM
Happiness Curriculum
2 2 0.03 -0.1
83.1 84.2 83.0 0
82.0
82.0 0
2011 2012 2013 2014 2015 2016 2017 2018
-2
2011 2012 2013 2014 2015 2016 2017 2018
SOURCE: Directorate of Education, News Media (Financial Express, First Post, Dialogue & Development Commission of Delhi 30
India Today)
EDUCATION | RTE
25.2 34%
19.9
13.5 12%
No data 5%
managed by
government East South North Delhi
2014-15 2015-16 2016-17 2017-18 2018-19 MCD MCD MCD Govt.
SOURCE: Outcome Budget. Kundu, Anurag. "25% Full- Status of RTE Section Dialogue & Development Commission of Delhi 31
12(1)(C) in Delhi.” Govt. issued circulars/notifications. DoE Research Study, 2019.
Education
Healthcare
Water
Electricity
Transport
Environment
Governance
Social Security
Women’s Safety
23% 12.0%
CAGR 10.0%
6.6
14% 8.0%
5.1
CAGR
6.0% 4.8%
4.0
3.6 3.6
2.9 4.0%
2.6 2.7
2.3
2.0 2.0%
1.6
0.0%
9
20 9
20 0
20 1
20 2
20 3
20 4
20 5
20 6
20 7
20 8
9
-0
-1
-1
-1
-1
-1
-1
-1
-1
-1
-1
-0
-1
-1
-1
-1
-1
-1
-1
-1
-1
-1
08
09
10
11
12
13
14
15
16
17
18
08
09
10
11
12
13
14
15
16
17
18
20
20
20
20
20
20
20
20
20
20
20
20
NOTE: Data till FY 2016-17 are Actuals, 2017-18 is a Revised Estimate, and 2018-19 is a Budget Estimate *Includes spend on medical and public health, and family welfare, under revenue expenditure and capital outlay
SOURCE: "STATE FINANCES: A STUDY OF BUDGETS OF 2017-18 AND 2018-19," Dialogue & Development Commission of Delhi 33
Reserve Bank of India
HEALTHCARE | MOHALLA CLINICS
SOURCE: Department of Health, Government of Delhi Dialogue & Development Commission of Delhi 34
HEALTHCARE | OPDs
SOURCE: Department of Health, Government of Delhi Dialogue & Development Commission of Delhi 35
HEALTHCARE|MOHALLA CLINICS
• Delhi Arogya Kosh Scheme, Free Tests under DAK scheme, # Free surgeries under DAK Scheme, #
was launched in 2017 and
provides free high-end 428
radiological diagnostic tests 240
and free surgeries (72
approved) in private
diagnostic centers/hospitals
27,321
3,136
• Patients earlier had to wait
anywhere between three 19,025 2,447
months and two years to
undergo these surgeries. They
will now be referred to private 2,134 3,136
hospitals, in case of non-
availability of treatment in MRI CT Scan PET CT Free Surgeries 21
Govt. hospital, within 30 days in private Uro, General & Lapro EYE
hospitals Cardiac Surgery ENT Total
of application
SOURCE: Department of Health & Family Welfare Dialogue & Development Commission of Delhi 37
HEALTH| BED STRENGTH HOSPITALS
SOURCE: Department of Health & Family Welfare Dialogue & Development Commission of Delhi 38
Indira Gandhi Hospital, Dwarka
Healthcare
Water
Electricity
Transport
Environment
Governance
Social Security
Women’s Safety
64%
increase
1521 23 223
164
1337
1181 1230
1111
926
36
6x
increase
397
130
106
61 86 56
53
9%
CAGR
-7%
CAGR
1.78 1.72
1.52 1.62
1.44
1.22
An ambitious plan to revive 159 Water Bodies and 5 Mega Lakes using treated water, with a
budget of INR 376 crores has been approved
DJB will give 90% rebate on sewer charges monthly, to parks, schools, commercial
complexes and industries who set up Decentralized Sewage Treatment Plant (DSTP)
The financial assistance to resident welfare associations (RWAs) and NGOs has been
revised from INR 1 lakh per acre to INR 2 lakh per acre for maintenance and development
of parks registered with the Delhi Parks and Gardens Society (DPGS)
SOURCE: DELHI JAL BOARD DIARY 2019, TOI, Hindustan Times Dialogue & Development Commission of Delhi 45
WATER|RAJOKRI LAKE DEVELOPMENT
Healthcare
Water
Electricity
Transport
Environment
Governance
Social Security
Women’s Safety
• Subsidy of ₹1700 crore has been provided in 2018-19 Pune, Nashik, Aurangabad 3141
• Delhi residents pay only ₹500 for 400 units of Nagpur 3197
consumption
Chandigarh 1613
5.1%
CAGR
45.4 47.4
42.9
SOURCE: Department of Planning, Govt. of NCT Delhi Dialogue & Development Commission of Delhi 50
Education
Healthcare
Water
Electricity
Transport
Environment
Governance
Social Security
Women’s Safety
41%
increase
9,981
2366 8131
4,780
5765
8,681
1000 1000 1000
2015-16 2016-17 2017-18 2018-19 2019-20 Pre-Tender Stage Work Award Awaiting Delivery
Procurement (Low Floor Stage (Low Floor (Standard Floor
Underway Electric Buses) CNG Buses) CNG Buses)
SOURCE: DTC Operational Statistics 2016, Department of Transport 2019. Dialogue & Development Commission of Delhi 53
TRANSPORT | INITIATIVES
Criteria Description
Mobility Card • First common mobility card in India which
allowed Delhi metro card to be used on buses
Safety • CCTVs and Panic Buttons to be installed in all of
Delhi’s buses - initiative at tendering stage
Accessibility
• Route rationalization and last mile connectivity /
providing access within 500m of every household
in Delhi at max 15 min frequency
Open Transit Data • In Oct 2018, Delhi become the first large Indian
city to launch an Open Transit Data platform
sharing GPS feeds of buses & several static datasets
Dialogue & Development Commission of Delhi 54
TRANSPORT | BUS TERMINALS
Design of new Najafgarh Bus Terminal Design of new Nehru Place Bus Terminal
SOURCE: Govt of NCTD Press Release Dialogue & Development Commission of Delhi 55
TRANSPORT| ODD-EVEN
SOURCE: Indian Express and Clearing the air on Study on Delhi’s odd-even Dialogue & Development Commission of Delhi 56
program by Michael Greenstone,, University of Chicago
TRANSPORT| RIDERSHIP
42.7 42.03
40
28 25.01
24
SOURCE: Indian Express and University of Chicago Study Dialogue & Development Commission of Delhi 58
Education
Healthcare
Water
Electricity
Transport
Environment
Governance
Social Security
Women’s Safety
SOURCE: Forest Survey of India Report 2009- 2017, *Times of India Dialogue & Development Commission of Delhi 60
ENVIRONMENT|AQI Monitoring
Delhi’s Air Quality Monitoring network has the highest number of data
capturing stations and is the first network which captures 8 prescribed
parameters
# of new Air Quality Monitoring DPCC CAAQMS Yearly Delhi Average*,
Stations added µg/m3
• With 26 monitoring
stations, 12 hotspots 324
18 295 303
in Delhi have been 277 277
identified to
specifically monitor
~ 15%
parameter-wise for
reduction
pollution control
2010 2011 2017 2018 *Yearly city average of 4 stations (RK Puram, Anand Vihar, Mandir Marg, Punjabi
Bagh) except 2018 (24 stations average)
SOURCE: Delhi Pollution Control Committee Dialogue & Development Commission of Delhi 61
ENVIRONMENT| AQI MAP
SOURCE: Delhi Pollution Control Committee Dialogue & Development Commission of Delhi 62
ENVIRONMENT|CHALLANS
Use of PNG/CNG has been made mandatory in industries, 1297 out of 1467 units in Delhi have
switched from conventional fuel to clean fuel.
Online consent management and monitoring portal has been launched in December 2018. Now all
industries and infrastructure project proponents can file their consent/environmental clearance
applications online and upload the decision or certificate online. With the initiation of this portal, the
consent management process has become paperless, transparent and accountable.
In Bawana and Narela industrial Area, a total of ₹ 1.825 Crore Penalty has been imposed on non-
conforming industrial units from October 2018 to January 2019
SOURCE: DPCC Presentation made to Hon. LG on 18th January 2019 Dialogue & Development Commission of Delhi 63
Education
Healthcare
Water
Electricity
Transport
Environment
Governance
Social Security
Women’s Safety
Budget and Revenues Dialogue & Development Commission of Delhi 64
GOVERNANCE|DOORSTEP DELIVERY
712,525
• A government
representative will arrive
at people’s doorstep to
assist them with the
formalities required to
130,772 130,021
receive the essential
utilities, at a mere rate of
INR 50 Calls attended Total Service Requests Total requests attended by VFS
Healthcare
Water
Electricity
Transport
Environment
Governance
Social Security
Women’s Safety
43%
Hike
16962
15400
14000
16962
10382
10399
9979
15400
9559
9457
9417
8541
8559
8443
8325
8117
14000
7675
11830
10764
9724
Skilled/Clerical
Skilled/Clerical
Skilled/Clerical
Skilled/Clerical
Skilled/Clerical
Unskilled
Unskilled
Unskilled
Unskilled
Unskilled
Semi-Skilled
Semi-Skilled
Semi-Skilled
Semi-Skilled
Semi-Skilled
SOURCE: Labour Department, Govt. of NCT Delhi, Hayana Minimum Wage Notification July 1,
2018; UP Minimum Wage Notification, Oct 1 2018; Maharashtra Minimum Wage Notification, Jan Dialogue & Development Commission of Delhi 69
1, 2019; Gujarat Minimum Wage Notification, Oct 1, 2018
SOCIAL WELFARE| PENSIONS
Old age pensions in Delhi are the highest in India, with increase
in number of beneficiaries and the pension amount
• Senior citizens in the age group Old Age Pension, Beneficiaries (‘000s) &
of 60-69 years provided ₹ 2,000 Expenditure (crore ₹ )
as pension against
₹1,000 before 2017, while CAGR
those above 70 years get 2%
₹2,500 as pension compared to
₹1,500 earlier
SOURCE: Economic Survey Delhi 2017-18, Planning Department, Govt. of Dialogue & Development Commission of Delhi 70
NCT Delhi, * State of Pensions in India 2018 – Help Age India
SOCIAL WELFARE| PENSIONS
SOURCE: Economic Survey Delhi 2017-18, Planning Department, Govt. of Dialogue & Development Commission of Delhi 71
NCT Delhi, Department of Social Welfare – AD, FAS
LABOUR & SOCIAL WELFARE| RCL/DFBS
SOURCE: Department of Social Welfare, The Hindu, HT Dialogue & Development Commission of Delhi 73
Education
Healthcare
Water
Electricity
Transport
Environment
Governance
Social Security
Women’s Safety
SOURCE: DELHI COMMISSION FOR WOMEN, Impact & Initiatives Delhi Dialogue & Development Commission of Delhi 75
Commission for Women (2015-18)
DELHI COMMISSION FOR WOMEN|MAHILA PANCHAYAT
SOURCE: DELHI COMMISSION FOR WOMEN, Impact & Initiatives Delhi Dialogue & Development Commission of Delhi 76
Commission for Women (2015-18)
Education
Healthcare
Water
Electricity
Transport
Environment
Governance
Social Security
Women’s Safety
14%
CAGR
60 5%
CAGR 53
50 44.4 9.9
37.3
40
34.1 35.2 8.0
31
29,9 8.0
30 26.4 8.9
11.7 7.4
9.2
8.4 43.1
20
36.3
29.3
26.3
22.4 23.5
10 20.7
18.0
0
2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 (RE) 2018-19 (BE)
13%
50 CAGR
10%
45 4.8
CAGR 0.8
40
2.8
0.8
35
4.3 2.8
0.5 0.4
30
2.3
1.4
0.7 0.6
25 1.5
0.6
2.0 42.0
20 0.5
36.6
15 30.2 31.1
25.9 26.6
23.4
10 20.0
5
0
2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 (RE) 2018-19 (BE)
SOURCE: Economic Survey of Delhi, 2017-18 Dialogue & Development Commission of Delhi 79
BUDGET AND REVENUES | TAX REVENUE
42.0
10% 36.6
CAGR
30.2 31.1
25.9 26.6
23.4
20.0
2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 (RE) 2018-19 (BE)
SOURCE: Economic Survey of Delhi, 2017-18 Dialogue & Development Commission of Delhi 80
BUDGET AND REVENUES| OUTCOME BUDGET