Fundamentals for Organizational success

The 5 Main Drivers for Success in Any Company, Anywhere

“It is not the strongest of the species that survive, not the most intelligent, but the ones
most responsive to change” – Charles Darwin
Whatever got you where you are today will not be sufficient to keep you there. A rapidly
changing environment is the regular background against which organizations must develop.
Change is continuous and will become more rapid as we move forward over time. Senior
management must be capable of reacting to those changes and be prepared to take
advantage of them and yet stay within the overall framework and agreed strategy.
The role of strategy is fundamental if the people within an organization are to be enabled to
make the level of contribution of which they are capable. Strategy, based on a good grasp
of the core competencies of a business, is an essential precursor to achieving optimal
shareholder value.
The world’s leading organizations continuously seek to improve their performance. There
may be unlimited potential for achieving accelerated improvement but if this potential is not
being realised, good change agents must line up and mobilise all the forces (or drivers) for
improvement.
There are five main drivers for improvement in organizations:
1. Strategy
2. Lean operations
3. Balanced culture
4. Customer responsiveness
5. Leadership
Strategy sets direction and give focus to improvement. It must however be deployed
throughout the organization to be effective.
Lean operations Processes need to be mapped and analysed in a methodical way;
projects must be managed; problem symptoms traced to root causes; data must be
collected before decisions are taken; trends in customer preferences detached and fed
back; improvement activity of any kind reported on and coordinated; improvement action
measured. Just about everything should be done to a discipline.

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A balanced culture means effective, creative management of people. Customers are
served by people; processes are managed by people. Only people can deliver quality
improvement. For them to work well they must be empowered, given direction, measured,
reviewed and success recognised.
Customer responsiveness keeps the organisation focused on customer needs, reactions
and changing requirements.
Finally, leadership ensures that everyone is enthused and supported to work on the
strategy, improve processes, served customers and active team players.

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