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ABSTRACT
ICT is very important as the world is becoming a global community. It is used in almost
every aspect of today’s world as well as in businesses. Most organizations use ICT to
enhance their everyday work. Modern organizations/companies make use of this technology
not just to use it because it’s in the ICT age but because it also helps their employees and
managers to achieve their organizations set goals. ICT however, has both positive and
negative effects on the employees in an organization which could be either lead to job
satisfaction or company growth or job loss. ICT is a critical asset in modern organizations
INTRODUCTION
MEANING OF ICT
universally accepted definition for ICT because its concepts, methods and applications are
constantly evolving on almost daily basis and it’s difficult to keep up. The introduction of
organizational set goals. A good way to think about ICT is to consider all uses of digital
technology that exist to help individuals and businesses use information. ICT covers any
product that will store, retrieve, manipulate, translate or receive information electronically in
a digital form. For example, personal computers, digital television, email, robots. So ICT is
concerned with the storage, retrieval, manipulation, transmission or receipt of digital data.
Importantly, it is also concerned with the way these different uses can work with each other.
dispersed business landscape, recruiting, retaining and leveraging employees require ongoing
development of ICT in organizations has undoubtedly affected the behavioural and socio-
of individuals and groups within organizations, and investigating the enhancement of the
emotions and affects motivation, social concept and identity, decision making and cognition,
justice and trust, organization and work attachment, leadership, groups and teams, and
quality of work life, workforce diversity, and strategic human resource management. The
introduction of the ICT to these personnel has affected their behaviour towards their jobs.
PRACTICAL IMPLICATION
1. The introduction of the Automatic Teller Machine (ATM) has automatically taken
2. The accountant is kept under pressure while trying to compile his financial statement
and this may lead to psychological breakdown of this employee while trying to meet
4. An organization with greedy and manipulative accountants will be able to regain its
dignity with the help of these information communication technologies. For example,
a shopping complex with no automatic payment machine can easily get robbed. Most
products have their price tags digitally stored on the automatic payment machine and
social and organizational factors as well as technical factors in the design of organizational
systems. They have a long history and are intended to ensure that the technical and
organizational aspects of a system are considered together. The outcome of applying these
methods is a better understanding of how human, social and organizational factors affect the
way that work is done and technical systems are used. This understanding can contribute to
the design of organizational structures, business processes and technical systems. Even
though managers realize that socio-technical issues are important, socio-technical design
The introduction of ICT to this section has efficiently merged both human, social,
organizational and technological aspects of the HRM. Some technologies have been
introduced that can function faster than a human but mainly with the aid of a human and it
helps to reduce psychological effects (stress) and physical effects (health breakdown) in
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PRACTICAL IMPLICATIONS
1. An accountant trying to calculate finds it difficult but with the aid of a calculator,
2. A manager can monitor the activities and performances of his employees through the
3. Employees can work under pressure knowing fully well that they are being monitored
and as a result find it difficult to work comfortably in their offices which can lead to
CONCLUSION
The introduction of ICT to an organization has undoubtedly unleashed functional outcome
the human resource management of aspect of an organization has in one way or the other
affected both the behavioural and socio-technical aspect of the department. Employees can
either improve positively or reduce negatively. ICT can help some employees achieve job
satisfaction and it can also reduce their job satisfaction and can sometimes lead to loss of job.
REFERENCE
1. Avgerou C. Gborra C. Land F. The Social Study of Information and Communication
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