Based on Anupam Hosiery Ind. (Pvt.

) Ltd Activities

Md. Rafiquddin Rubel

Lab & QMS. Responsible
Anupam Hosiery Ind. (Pvt.) Ltd.
Al-Muslim Group Dhaka

Internal information
 : ‡Kvb cÖwZôv‡bi ‡KvqvwjwU g¨v‡bR‡g›U
wm‡÷g ej‡Z eySvq, H cªwZôv‡bi wbw`©ó †KŠkj, cÖwµqv,
wbqg-bxwZ, cwiKíbv Ges ØvwqZ¡kxjZvi AeKvVv‡gv†K hvnv
H cÖwZôv‡bi g~j D‡Ïk¨ c~iæb Ges †µZvi wb‡`©kbv c~iæb
Ki‡Z e¨envi Kiv nq|
 SUCCESS FACTORS
 A committed top management
 Understood & implementation.
 A user-friendly and simple system
 Organization with clear responsibilities and secured
competence
 Documentation

Evaluation of the system by different auditors becomes difficult

if documents are not well maintained.
Ref. ISO 9001 QMS এর ক্রমাগত উন্নয়ত

প্রধাজনর দায়িত্ব

োিার

সহািক
উপাদানগুজলার
েগান বদিা (মানুষ, োিাজরর সন্তুষ্টি
োিগা, যন্ত্রপায়ত
ইতযায়দ)
কাজেরভুলগুজলা
সমাধানখুজে বের
কজর বস আনুোয়ি
নতু নভাজে কাে
সুরু করা

োিাজরর চায়হদা

পণ্য/কাে

প্রক্রক্রিা চলাকালীন সমজি

পণ্য/ কােষ্টিজক ভালকজর
মূলযািন কজর োিাজরর সন্তুষ্টি
অেজন বযাগয পণ্য/কাে বদিা
•wKI.Gg.Gm. Gi g~j Dcv`vb 5wU| †hgbt
•1. cwjwQ
•2. AM©vbvB‡Rkb,
•3. cÖ‡mm I iæwUb,
•4. †hvMv‡hvM I ev¯Íevqb
•5. wdWe¨vK I B¤úªyf‡g›U GKkb
Foundation of H&M Management System
Function Of PDCA
 Planning): mZ© Abyhvqx cwiKíbv Ki‡Z n‡e|
 Do) Kv‡Ri D‡Ïk¨ Rvb‡Z n‡e I cwiKíbv Abyhvqx Ki‡Z n‡e|
 Check) Kv‡Ri g~j D‡Ïk¨i mv‡_ PwjZ Kv‡Ri Zzjbv Ki‡Z n‡e|
 Act.) g~j D‡Ïk¨ e¨_© nIqvi wcQ‡b †Kvb †Kvb Kvib¸‡jv RwiZ Zv
mywbw`©ó fv‡e Ly‡R evwni Ki‡Z n‡e I cÖ‡qvRbxq e¨e¯’v MÖnY Ki‡Z n‡e |


wKI.Gg.Gm. Gi g~j wfwI n‡”Qt
PDCA (Plan-Do- Cheek-Act)
The five elements of HM’s management system in relation to ISO 9001 and the PDCA circle

POLICY

FEEDBACK &
PLAN IMPROVEMEN
ACTION T/ ACTION

ORGANIZATION

DO
CHECK

PROCESS & COMMUNICATION &

ROUTINE IMPLIMENTATION
 QMS Audit Score comparison
1st Audit Score 2nd Audit Score 3rd Audit Score 4th Audit Score Terget-2019
(Nov-14) (Feb-16) Oct-17 Oct-18
100
90
90 84
83
80

70 67

60

50

40
33
30

20

10

0
1st Audit Score 2nd Audit Score 3rd Audit Score 4th Audit Score
Terget-2019
(Nov-14) (Feb-16) Oct-17 Oct-18
QMS REAL FIGURE 33 67 83 84 90
 QUALITY POLICY:)

 (Time of delivery) (Safety)


Goal In 31th Dec. 2019

KvwUs I‡q‡÷R 0.5% Gi †ewk bq Ges

‡gUvwiqvj B݇cKkb †dj/e¨_© 1% Gi
gvK©vi Bwdwm‡qwÝ 92%|
†ewk bq|

Production

wW‡d± ev ÎæwUc~b© †cvkvK 5% Gi wb‡P

Ó0Ó (k~b¨) wi‡RKkb Ges 100% Ab
†i‡L 95% cÖWvKkb Uv‡M©U AR©b Kiv|
UvBg m¨v¤új mvewgkb|

Finishing Customer Focus

Kv‡÷vgvi ‡K¬Bg Bb‡WKª 90 Gi †ekx bq
Af¨šÍixY Avi.wKD.Gm AwWU †dj 5%
Gi †ewk bq Ges wcÖ-dvBbvj B݇cKkb dvBbvj B݇cKkb †dj ÕÕ0 Ó Ges Ó0 Ó
cvk 100%| (k~b¨) ÷c
SMART

Specific Measurable Achievable Realistic Timely

Internal information
Highly Defective line

Internal information
 Internal QMS activities gap analysis Dec 2018
60
54

50

41.5
40

30

20 21
20 20 18 18 18
16 16
12.5 13
10 7 7 7 7 7
6
7 7 6 7
4 5
0
PLAN POLICY: ORGANIZATION: PROCESS & DO POLICY: ORGANIZATION: PROCESS & Check/Act POLICY: ORGANIZATION: PROCESS &
ROUTINES: ROUTINES: ROUTINES:

Target 4th H&M Score Internal Score

Internal information
Company main organogram & dept. wise organogram.
Written back up plan for key quality position.


• wb‡Ri K‡qKwU `vwqZ¡ ej‡Z

n‡e
description for all designation.
 Performance Appraisal

• Avgv‡`i cÖwZôv‡b Kg©iZ mKj kÖwgK, Kg©KZv©-Kg©PvixM‡Yi 05 wU wel‡qi

Dci wfwI K‡i Performance Appraisal (Kg©-g~j¨vqY) Kiv nq|

• ‡h 05 wU wel‡qi Dci wfwI K‡i Kg©-g~j¨vqY Kiv nq Zv n‡jv:

1. KvR m¤^‡Ü aviYv _vKv|
2. Kv‡Ri ¸YMZ gvb (‡KvqvwjwU) wVK ivLv|
3. Drcv`bkxjZv e„w× Kiv|
4. Dcw¯’wZi nvi we‡ePbv Kiv A_v©r Abycw¯’Z bv _vKv|
5. ‡Kv¤úvwbi wbqg Kvbyb †g‡b Pjv Ges k„•Ljv eRvq ivLv|
Appraisals form (Performance evaluation form)
New Idea Collection Procedure
 Quality Manual

cÖwZwU †d¬v‡ii c~e© cv‡k© jvj i‡Oi wKI.Gg.Gm e‡· GgbwK Avgv‡`i GBP.GÛ.Gg B݇cKkb iæ‡gi MvBWjvBb
jvB‡eªix‡Z Bnv ivLv Av‡Q, hv mK‡ji Rb¨ Db¥y³, †Kvb wKQz bv eyS‡jB Avgiv Bnvi mn‡hvwMZv †bB
• G·Uvibvj cvU© ej‡Z †mB mg¯Í Ask †K eySvq hv Avgv‡`i cÖwZôv‡b Avgiv
Ki‡Z cvwibv, evwni †_‡K Kwo‡q Avb‡Z nq| †hgbt wcÖ›U, G‡¤^ªvWvix, KzBwës,
wif, Mv‡g©›Um Iqvk Kiv‡bv BZ¨vw`|
• wcÖ›U, G‡¤^ªvWvixi `vwq‡Ë Av‡Qb wgt Av‡bvqvi (KvwUs wKD.wm.),
• KzBwës, wif Gi `vwq‡Ë Av‡Qb wgt myjZvb (KvwUs Avi. wKD. Gm.) Ges
• Iqv‡ki `vwq‡Ë Av‡Qb wgt †mv‡nj|
• cÖwZôv‡bi wcÖ›U, G‡¤^vª Wvixi Ges Iqv‡ki iæwUb ¸‡jv Avi.wKD.Gm iæ‡gi
mvg‡b, GgbwK wcÖ›U, G‡¤^ªvWvixi iæwUbwU KvwUs wWcvU©‡g‡›Ui cwðg cv‡k© Ges
Iqvk wefv‡Mi iæwUbwU Iqvk wWcvU©‡g‡›Ui cwðg cv‡k †`qv Av‡Q|
External part's organogram (e.g.-subcontractor, print, embroidery etc.)
Internal information
Policy & goal communication training record
Training plan to secure competence. (We are working to update it)
Written feedback system employees/managers.
Written feedback system employees/managers.

Worker Interview
Written feedback system employees/managers.

Worker Interview
How you communicate the organization part to employees.
Procedures & routines communicate to employee by training &
keep record
Procedures & routines communicate to employee by training &
keep record
Internal information
Goal: 3rd party Physical Test fail bellow 5%

3rd party Physical Test Fail Status

80.0%
70.0% 67.0%

60.0% 54.0% 57.0%

50.0%
40.0% 36.0%
31.0%
30.0% 24.9%
20.0%
20.0%
12.0%
10.0% 7.0% 7.3% 7.3%
5% 5% 5% 5%0.0%5%0.0%5% 5% 5% 5% 5% 5% 5% 5%
0.0%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec AVG
Achieve 54.0% 67.0% 36.0% 31.0% 0.0% 0.0% 20.0% 57.0% 7.0% 7.3% 12.0% 7.3% 24.9%
Goal 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5%

Achieve Goal

Internal information
Goal: 3rd party Chemical test failure 0%

3rd Party Chemical test failure

14.00% 13.00%
12.00%
10.00%
10.00%

8.00% 7.30% 7.30%

6.00%
6.00%
4.00% 4.30%
4.00%
2.00% 2.00%
2.00%
0.00% 0.00% 0.00% 0.00%
0.00%
Avera
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
ge
Achieve 2.00% 2.00% 13.00 10.00 4.00% 0.00% 0.00% 0.00% 0.00% 7.30% 6.00% 7.30% 4.30%
Achieve
Internal information
Goal: In-house test failure 0%

In-house test failure

14.0%
12.0%
12.0% 10.8% 10.7%
10.0%

8.0%

6.0% 5.3%
4.3% 4.26%
3.8%
4.0%
1.7% 1.5%
2.0% 1.00%
0.0% 0.0% 0.0%
0.0%
Avera
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
ge
Achieve 10.8% 12.0% 0.0% 3.8% 0.0% 1.7% 0.0% 10.7% 5.3% 4.3% 1.5% 1.00% 4.26%
Achieve

Internal information
 Money save by in-house test
In-house test failure Tested Parameter QTY Price
$20,000.00
Achieve 1810207৳ Appearance A 5W 181 $ 7,783.00
$15,000.00
Appearance AW 784 $ 12,152.00
CF to Perspiration 1825 $ 16,425.00
$10,000.00 CF to Saliva 1235 $ 12,350.00
CF to Wash 917 $ 8,711.50
$5,000.00 CF to Water 1707 $ 10,242.00
Dimention 718 $ 7,539.00
$- Dimension A 5W 159 $ 5,406.00
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Achieve $12 $14 $12 $10 $5, $6, $8, $2, $5, $12 $9, $18 Dry & Wet Rubbing 1344 $ 8,064.00
GSM 426 $ 2,556.00
Chemical Cost & Testing Cost Total 735,455
Electricity cost 15000 180,000 Nickel 50 $ 1,300.00
Mobile bill 800 9,600 pH 1940 $ 9,700.00
Stationary 1500 18,000 Pull test 366 $ 4,026.00
entertainment 5000 60,000 Twisting 891 $ 8,910.00
Land rent Expense 8000 96,000
Total= 12543 $ 115,164.50
Salary & Wages Expense & bonus Total 1,063,244
Maintenance cost Total 135,000 Chemical Test= 1990
Calibration Cost 74,925 9,558,654৳
Machine Cost Total 754,000 Physical Test= 10553
Depreciation of Equipment 2% 29380 352,560
Internal information
10,992,452৳
2,773,664
Goal: Sample Rejection 0%
100.0% Sample Rejection 2018
80.0%
60.0%
40.0%
20.0%
0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
0.0%
Avera
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
ge
Achieve 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

Buyer wise Sample Rejection 2018

100.0%
80.0%
60.0%
40.0%
20.0%
0.0% 0.0% 0.0% 0.0%
0.0%
NEXT H&M C&A s-Oliver
Achieve 0.0% 0.0% 0.0% 0.0%

Internal information
Goal: On time Sample Submission fail 5%

On time Sample Submission Fail

6.00%

5.00% 4.58%5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5%

Achieve
4.00%
Goal
3.00%

2.00%

1.00%
0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.0%
0.00%
Avera
2017 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
ge
Achieve 4.58% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.0%
Goal 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5%

Internal information
Goal: Cut Panel Rejection <0.5%

Cut Panel Rejection

Achieve Goal
1.20%

0.98%
1.00%

0.80%

0.58%
0.60%
0.50% 0.48% 0.48% 0.45%
0.43%
0.40% 0.34% 0.33% 0.35%
0.29% 0.30% 0.32%

0.35%
0.20%

0.00%
AVERA
2017 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
GE
Achieve 0.29% 0.35% 0.98% 0.43% 0.34% 0.33% 0.30% 0.32% 0.35% 0.50% 0.58% 0.48% 0.48% 0.45%
Goal 0.5% 0.5% 0.5% 0.5% 0.5% 0.5% 0.5% 0.5% 0.5% 0.5% 0.5% 0.5% 0.5% 0.5%

Internal information
Goal: External Part Rejection <0.5%

External Part Rejection

2.50%

1.98%
2.00%

1.50%

1.00%
0.61% 0.55%
0.48% 0.48%
0.50% 0.38% 0.33% 0.38% 0.35%

0.00% 0.00% 0.00% 0.00%

0.00%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec AVG

Ex. Part Goal

Internal information
Goal: 92% marker Efficiency achieve

Monthly Marker Efficiency

92.50%
92.10%
92%
92.00% 91.69%

91.50%
91.11%
91.00% 90.64%
90.77% 90.72%

90.50% 90.36% 90.35%

90.23%
90.03%
90.00% 89.79%
89.63%
89.50%
89.00%
88.50%
88.00%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec AVG
Achieve 90.64% 90.36% 89.79% 90.23% 92% 91.69% 90.35% 91.11% 90.77% 92.10% 89.63% 90.03% 90.72%
Goal 92% 92% 92% 92% 92% 92% 92% 92% 92% 92% 92% 92% 92%

Achieve Goal

Internal information
 24.3%
75.7% AVG Marker Efficiency Status
120%

100%
100%
90% 91% 90% 91%
92%
80%
80% 76%

60%
50% 50%

40%
24%
20%
20%

0%
0%
H&M S-OLIVER TEMA C&A
Achieved% Fail% Average Goal

Internal information
Goal: Sewing Alter <5%
Sewing DHU%
12.00% 11.04%
9.97% 10.06%
10.00% 9.26%
8.77% 8.89%
8.08%
8.00% 7.20%
6.38% 6.64% 6.42% 6.10% 6.20%
6.00%
5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5%
4.00%

2.00%

0.00%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec AVG
Achieve 6.38% 6.64% 6.42% 9.97% 8.77% 8.89% 11.04% 9.26% 10.06% 7.20% 6.10% 6.20% 8.08%
Goal 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5%

Achieve Goal

Internal information
 Goal: DHU Pareto Analysis
Sewing DHU% Pareto for 2018
99% 100%
94% 95% 96% 97% 98%
25.0% 93% 100%
89% 91%
86% 90%
83%
79%
20.0% 74% 80%
69%
64% 70%
59%
15.0% 53% 60%
48%
50%
42%
10.0% 33% 40%

30%
21%
5.0% 20%

10%

0.0% Broken Panel UN- Lob Zipper Damag Mouth

0%
Uncut Skip Down Spot/ Puckeri Rawed Join Pocket Needle Shadin Over Loop
Pleat / Open Up- Others Even Uneve proble Bartack e/ Up
Thread Stitch Stitch Stain ng ge out Stitch Hi-low Mard g lock Slanted
Stitch down Stitch n m Reject down
Ttl% 21.0% 12.0% 9.0% 6.0% 6.0% 6.0% 5.0% 5.0% 5.0% 5.0% 4.0% 3.0% 3.0% 2.0% 2.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0%
Column3 21% 33% 42% 48% 53% 59% 64% 69% 74% 79% 83% 86% 89% 91% 93% 94% 95% 96% 97% 98% 99% 100%

Ttl% Column3
Internal information
Goal: DHU Pareto Analysis

Sewing TOP DHU% 2018

Ttl%

21.0%

12.0%
9.0%
6.0% 6.0% 6.0%
5.0% 5.0%

Broken/
Uncut Skip Panel Down UN-Even
Pleat Open Others
Thread Stitch Up-down Stitch Stitch
Stitch
Ttl% 21.0% 12.0% 9.0% 6.0% 6.0% 6.0% 5.0% 5.0%

Internal information
Goal: Line wise DHU Pareto analysis

Line wise Pareto analysis for 2018

46000 100%
100%
98% 99%
96%
94%
41000 91% 90%
87%
83%
36000 79% 80%
75%
31000 70% 70%
66%
26000 61% 60%
56%
21000 50% 50%
45%
16000 39% 40%

33%
11000 30%
27%

6000 21% 20%

14%
1000 10%
7%

-4000 0%
F3 E1 F2 D1 G3 F1 E2 E3 H1 E4 F4 G2 G1 H2 H4 H3 D2 G4 F5 E5 G5 H5
TTL Defect 45356 43443 39089 38559 37965 37094 36175 34613 32994 31974 30385 28815 27974 26370 24244 23716 22931 19610 13758 10842 9221 4954
Defect% 7% 14% 21% 27% 33% 39% 45% 50% 56% 61% 66% 70% 75% 79% 83% 87% 91% 94% 96% 98% 99% 100%
Internal information
Goal: Line wise Target Pareto analysis
Line wise Target achievement Pareto analysis for 2018
50% 100%
100%
97%
93%
45% 90% 90%
86%
82%
40% 78%
80%
74%
35% 70% 70%
66%
30% 61% 60%
57%
52%
25% 50%
47%
43%
20% 38%
40%

33%
15% 28%
30%

23%
10% 18%
20%

13%
5% 10%
7%

0% H5 F1 E2 G1 F5 E3 G4 G2 G5 H1 H4 H2 F4 E1 E5 H3 E4 G3 D1 F2 D2 F3
0%

Series1 49% 38% 35% 35% 34% 33% 33% 33% 33% 32% 31% 31% 30% 28% 28% 28% 26% 26% 26% 25% 25% 20%
Series2 7% 13% 18% 23% 28% 33% 38% 43% 47% 52% 57% 61% 66% 70% 74% 78% 82% 86% 90% 93% 97% 100%
Series1 Series2

Internal information
Monthly Target Achievement 2018

Monthly Target Achievement 2018

100.00%
90.00%
80.00% 81.40% 80%
74.30% 74.10% 73.30% 74%
70.00% 68.40% 69.20% 70%
66%
62.00%
60.00% 60.00%
54.40%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec AVG
Defect% 74.30% 68.40% 74.10% 81.40% 69.20% 62.00% 60.00% 73.30% 54.40% 66% 74% 80% 70%
Goal 95% 95% 95% 95% 95% 95% 95% 95% 95% 95% 95% 95% 95%

Internal information
Total factory defect analysis 2018
Total defect analysis Dec 2018
24% 100%
99% 99%
97% 98%
95% 96%
93%
92% 90%
90%
21% 88%
85%
82% 80%
77%
18%
72%
70%
68%
15% 63%
60%
58%
53%
12% 50%
47%

40% 40%
9%
32%
30%
6%
22% 20%

3%
10%

0% 0%
Broken Panel UN- Lob Damag Mouth Loop
Uncut Puckeri Skip Down Rawed Spot/ Join Needle Pocket Bartac Shadin Label Over
Pleat / Open Up- Others Even Uneve e/ Up Slante
Thread ng Stitch Stitch ge out Stain Stitch Mard Hi-low k g Issue lock
Stitch down Stitch n Reject down d
TTL Defect 22% 10% 8% 7% 6% 5% 5% 5% 5% 5% 4% 4% 3% 2% 2% 2% 2% 1% 1% 1% 1% 1%
Defect% 22% 32% 40% 47% 53% 58% 63% 68% 72% 77% 82% 85% 88% 90% 92% 93% 95% 96% 97% 98% 99% 99%

Internal information
Factory Top 5 defect analysis 2018

Factory Top 5 defect analysis Dec-2018

25.0%

21.5%
20.0%

15.0%

10.3%
10.0%
7.7% 7.0%
5.1%
5.0%

0.0%

Broken/ Open Stitch Pleat Puckering Panel Uncut Thread

Up-down
Internal information
Line wise Defect Analysis 2018
Line Wise Defect Analysis Dec-18
98% 100%100%
10.00% 95% 100%
91%
87%
9.00% 83% 90%
79%
8.00% 75% 80%
71%
67%
7.00% 62% 70%
57%
6.00% 52% 60%
47%
5.00% 42% 50%
37%
4.00% 31%
40%
26%
3.00% 30%
21%
2.00% 14% 20%
8%
1.00% 10%
0.00% F5 H4 F3 E5 F4 D1 H1 F1 G2 E3 F2 E2 D2 H2 G5 G1 G3 E1 H3 E4 G4 H5
0%
DHU 10.80% 10.00% 8.70% 7.90% 7.80% 7.70% 7.70% 7.50% 7.30% 7.00% 6.90% 6.50% 6.30% 6.00% 5.90% 5.70% 5.70% 5.40% 5.30% 4.90% 2.90%
DHU% 8% 14% 21% 26% 31% 37% 42% 47% 52% 57% 62% 67% 71% 75% 79% 83% 87% 91% 95% 98% 100% 100%

DHU DHU%
Internal information
Top 5 Defective Line Analysis of 2018

Top 5 Defective Line Analysis of Dec-18

12.0%
11.0%
10.0%
10.0%
9.0%
8.0% 8.0%
8.0%

6.0%

4.0%

2.0%

0.0%
F5 H4 F3 E5 F4
Defect% 11.0% 10.0% 9.0% 8.0% 8.0%

Internal information
Monthly Target Achievement 2018

Monthly Target Achievement 2018

100.00%
90.00%
81.40% 80%
80.00% 74.30% 74.10% 73.30% 74%
68.40% 69.20% 70%
70.00% 66%
62.00%60.00%
60.00% 54.40%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec AVG
Defect% 74.30% 68.40% 74.10% 81.40% 69.20% 62.00% 60.00% 73.30% 54.40% 66% 74% 80% 70%
Goal 95% 95% 95% 95% 95% 95% 95% 95% 95% 95% 95% 95% 95%

Internal information
Line wise Target Pareto analysis
Line wise Target short analysis Dec 2018
0% 98% 99%
100% 100%
96%
93%
91% 90%
-5% 88%
85%
81% 80%
-10% 78%
74%
70% 70%
-15% 65%
60% 60%
-20% 54%
49% 50%
-25% 42%
40%
36%
-30%
28% 30%
-35% 20%
19%

-40% 10% 10%

-45% G5 E2 F1 G3 E3 E5 G2 H1 G1 F5 F2 E4 G4 F4 H3 H2 H4 D2 D1 F3 E1 H5
0%
Target Short2 -40% -35% -34% -30% -25% -24% -22% -21% -21% -18% -16% -15% -13% -13% -12% -11% -9% -9% -7% -5% -4%
Cumulative % 10% 19% 28% 36% 42% 49% 54% 60% 65% 70% 74% 78% 81% 85% 88% 91% 93% 96% 98% 99% 100%

Internal information
Highly Defective line

Internal information
Internal information
Finishing Internal Audit fail%

70.00% 64.80%

60.00%

50.00%

40.00%
31.70%
29.90%
30.00% 25.20% 25.30% 24.00% 27%
21% 22% 21%
19.30% 19.20%
20.00% 15.70%

10.00%

0.00%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Avg
Status 19.30% 15.70% 31.70% 25.20% 19.20% 25.30% 24.00% 64.80% 29.90% 21% 22% 21% 27%
Goal 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5% 5%

Internal information
Total Finishing Line wise Recheck summery 2018
35% 100% 100%
Finishing Line wise recheck summery 2018
89% 90%
30%
80%
79%

25% 70%
67%

60%
20%
55%
50%

15%
41% 40%

10% 30%

20%
16%
5%
10%

0% 0%
F-4 F-5 F-2 F-3 F-6 F-7 F-1
TTL Recheck% 30% 28% 28% 27% 24% 23% 23%
Column% 16% 41% 55% 67% 79% 89% 100%
Internal information
Top 3 Finishing recheck line for Dec-18
Top 3 Finishing recheck line
Recheck% Goal
30.0%
24.1%
25.0% 22.6%
21%
20.0% 18.5%

15.0%

10.0%

5.0%

0.0%
F-2 F-3 F-4 F-5
Recheck% 22.6% 18.5% 24.1% 21%
Goal 5% 5% 5% 5%

25.00%
24.10%
24.00%
22.60%
23.00%
22.00%
21.00%
20.50%
20.00%
19.00%
18.00%
F-2 F-4 F-5
Series1 22.60% Internal information24.10% 20.50%
Finishing DHU
Finishing DHU%
18.00%
15.70%
16.00% 14.60%
13.90% 13.56%
14.00% 13.21% 12.88%
12.60% 12.35% 12.49% 12.73%
11.50% 11.30%
12.00% 10.64%

10.00%
8.00%
6.00%
4.00%
2.00%
0.00%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Avg
Achieve 12.60% 15.70% 12.35% 11.50% 13.21% 12.49% 12.73% 13.90% 14.60% 13.56% 11.30% 10.64% 12.88%

Achieve

Internal information
Finishing DHU Pareto Analysis
Sewing DHU% Pareto for 2018
99% 100% 100% 100% 100%
98% 99% 99%
150000 96% 97% 100%
94% 95%
92%
91%
89%
86%
84% 90%
130000
80%
77%
80%
72%
110000
68%
70%
62%
90000
54% 60%

70000 50%
42%

40%
50000
30%
30%
30000
15% 20%
10000
10%

-10000 0%
Broke
Meas Uncut Dama Mout Rawe Needl Zipper Panel Loop Pocke UN- Lob
Spot/ n/ Skip Down Join Bartac Over Fly Pucke Shadi Other Fabric Label
urem Threa ge/ h Up dge Pleat e probl Up- Slante t Even Uneve
Stain Open Stitch Stitch Stitch k lock Yarn ring ng s Fault Issue
ent d Reject down out Mard em down d Hi-low Stitch n
Stitch
Ttl% 14457 14415 12002 11630 86093 55185 41425 40652 38439 33744 24012 21658 19124 16929 15207 11825 10255 9452 8278 6848 5717 3301 1955 1421 1212 328
Column3 15% 30% 42% 54% 62% 68% 72% 77% 80% 84% 86% 89% 91% 92% 94% 95% 96% 97% 98% 99% 99% 99% 100% 100% 100% 100%

Internal information
Top 5 defect analysis for Finishing 2018
Finishing Top 5 defect analysis Dec 2018
Achieve
25.0%

20.1%
20.0%

15.0% 12.8%
12.7%
10.6%
10.0%
7.6%

5.0%

0.0%
Broken/ Open
Skip Stitch Spot/ Stain Measurement Uncut Thread
Stitch
Achieve 12.7% 7.6% 20.1% 10.6% 12.8%

Internal information
Goal: Final Inspection Fail 0%

Final Inspection Fail

30.00% 28.57% 28.00%

25.00% 25.00% 25.00%

25.00% 24.00%

21.00%
20.00%
17.00%

15.00% 14.00%
12.00%

10.00%
5.46%
5.00%

0.00% 0.00%
0.00%0.00%
0.00%0.00% 0.00% 0.00% 0.00%
0.00%0.00%
0.00%0.00%
0.00%0.00%
0.00%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec AVG

H&M s.Oliver Goal

Internal information
Internal information
Worker Interview Fail Status

Monthly worker Interview follow-up

Column2
30%
27%
25% 24%
25% 23% 23% 22% 21%
20% 19% 19% 20% 20%
17% 17%
15%

10%

5%

0%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Avg
Column2 19% 17% 27% 25% 24% 23% 23% 19% 20% 20% 22% 17% 21%

Internal information
Overall Worker performance Gap Analysis
Series1
50%
46%
45%
45%
40%
34%
35% 32%

30%
26% 26%
24%
25%
20%
16%
15%
14% 14%
15% 12%
10%
9%
10% 8%

5%
0% Process
RQS/GP Perfor Neelde Dep.
Buyer & Thread What is New Sharp Critical
Goal Action Policy Q/QCC. mance & SPI Head &
Name Machin Count DHU Idea Tool Defect
1 Apprisal Folder Buckup
e
Series1 10% 34% 14% 15% 32% 24% 12% 8% 9% 45% 26% 16% 26% 46% 14%

Internal information
Overall Worker performance Gap Analysis
50% Feedback Result
Series1 Cumulative
45% % 46%

40% 50% 100%100%

34% 32%
98%
95%
92%
30% 45% 24% 26% 88% 26%
84%
20% 40% 14% 15% 80% 16% 14%
10% 12% 75%
8%
70% 9% 70%
10%
35% 63%
0% Perfor
55% Process
30% RQS/GP Neelde Dep.
Buyer mance & Thread What is New Sharp Critical
Goal Action Policy Q/QCC.
47% & SPI Head &
Name Apprisa Machin Count DHU Idea Tool Defect
1 Folder Buckup
l e
25% 40%
Series1 38%
10% 34% 14% 15% 32% 24% 12% 8% 9% 45% 26% 16% 26% 46% 14%

20% 27%

15%
14%
10%
10%

5%

0% -20%
Perform Dep. Process
Critical What is RQS/GP New Sharp Buyer Neelde Thread
Action SPI ance Policy Head & & Goal
Defect DHU Q/QCC.1 Idea Tool Name & Folder Count
Apprisal Buckup Machine
Feedback Result 46% 45% 34% 32% 26% 26% 24% 16% 15% 14% 14% 12% 10% 9% 8%
Cumulative % 14% 27% 38% 47% 55% 63% 70% 75% 80% 84% 88% 92% 95% 98% 100%
Internal information
Overall Internal QMS Follow-up & Gap Analysis
Fail% Cumulative%

50% 98% 99% 100%100%

95% 96% 97%
44% 92% 94%
45% 89% 90%
40% 81% 80%
73%
35% 70%
29%
30% 60%
25% 50%
44%
20% 40%
15% 30%
10% 8% 7% 20%
5% 3% 2% 10%
1% 1% 1% 1% 1% 1%
0% Regular Stitching
0%
Sharp tool Lebel RQS Broken Button un cut
DHU% Others TLS CK Machine muckup Spot
CK routine CK audite NDL CK atch CK thread
CK CK
Fail% 44% 29% 8% 7% 3% 2% 1% 1% 1% 1% 1% 1%
Cumulative% 44% 73% 81% 89% 92% 94% 95% 96% 97% 98% 99% 100%

Internal information
Man, Machine, Material, Method Ratio (Online & Off Line Check)

Online Check Off Line Check

50%
45% 43%
40% 37% 37%
35%
29%
30%
25%
25%
20%
15% 12%
10%
10% 8%
5%
0%
Man Machine Material Method
Online Check 43% 12% 8% 37%
Off Line Check 37% 25% 10% 29%

Internal information
 In process DHU find by RQC
Defect %

600 100%
99% 99% 99% 100%100%100%100%100%100%
97% 98% 98% 99% 90%
94% 95%
500 91%
87% 80%
83%
78%
70%
400 73%
67% 60%
62%
300 55% 50%

40%
43%
200
30%

26% 20%
100
10%

0 0%
Threa
Uneve Broke Missin Needl
Up- Other Gathe Slante Pucke Skip Raw Poor d Down Label/ Oil Open Joint Shadi Raw Fabric Over
n Pleat n SPI g e Wavy
down s ring d ring Stitch Edge Shape Tensi Stitch Size Mark Stitch Stitch ng stitch Fault Stitch
Stitch Stitch stitch Mark
on
Defect 550 345 255 135 121 116 110 101 83 75 62 38 29 15 13 10 7 5 4 4 3 2 2 1 1
% 26% 43% 55% 62% 67% 73% 78% 83% 87% 91% 94% 95% 97% 98% 98% 99% 99% 99% 99% 100% 100% 100% 100% 100% 100%

Internal information
Sharp Tool

Sharp tools

14% 13% 13%

12%
10%
10%
8% 8% 8% 8% 8%
8% 7% 7%
6%
6% 5% 5%
4%

2%

0%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Avg
Sharp
10% 8% 5% 8% 8% 13% 7% 6% 8% 7% 5% 13% 8%
tools

Internal information
Traffic Light System (TLS)

Series1

16% 15%
14% 14% 14%
14% 13%

12% 12%
11% 11%
10% 10%
10% 9% 9%
8%
8%
6%
4%
2%
0%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Avg
Series1 15% 14% 11% 13% 14% 14% 11% 9% 10% 10% 8% 9% 12%

Internal information
Minimum Requirement (MR)

MR

18%
16% 15%
15%
14%
12%
10% 10% 9%
10% 9% 9% 9%
8% 7% 7% 7% 7% 6%
6%
4%
2%
0%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Avg
MR 10% 10% 9% 9% 15% 15% 7% 7% 7% 7% 6% 9% 9%

Internal information
Lux Value

Lux

18% 17%
16%
14%
12%
10%
8%
8% 6% 7%
6%
6% 5%
4% 3%
4% 3%
2% 2% 2%
2% 1%
0%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Avg
Lux 6% 6% 2% 1% 2% 2% 4% 7% 3% 17% 3% 8% 5%

Internal information
Internal RQS Check List

RQS Checklist

18%
16% 16%
16%
14%
14% 13%
12% 12% 12%
12% 11%
10% 10% 10%
10%
8%
8%
6%
4%
2%
0%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Avg
RQS Checklist 14% 16% 13% 11% 12% 16% 12% 10% 8% 10% 10% 12%

Internal information
Internal information
What is the change after QMS implement?
1. Quality Policy. gvb wbqš¿b ‡KŠkj
2. Departmental Goal. য়েভাগীি লক্ষ্য
3. Goal status. লক্ষ্য য়িয়ত

4. Root cause & CAP g~j KviY I c`‡¶c

5. New Idea procedure. নতু ন আইয়িিা পদ্ধয়ত

6. Quality Manual. †KvqvwjwU g¨vbyqvj

7. Department wise Flow chart. য়েভাগ অনুযািী বলা চািজ

8. Factory Organogram. কারখানা সংগঠন

9. External Part Organogram. োয়হযক অংশ সংগঠন

10. External Part routine. োয়হযক অংশ রুষ্টিন

11. External Part flowchart. োয়হযক অংশ বলাচািজ

12. Backup plan. য়েকল্প পয়রকল্পনা.

13. Department wise job description. য়েভাগ য়ভয়িক কাে েণ্না। জ

14. Recruitment requirements. য়নজিাগ প্রজিােনীিতা

15. Employee performance appraisal. কমচারীজ কমক্ষ্মতা

জ মূলযািন

16. Written feedback system য়লয়খত প্রয়তক্রক্রিা য়সজেম

17. Schedule wise training with specific agenda. য়নয়দজি য়েষিসূয়চ সজে য়নয়দজি সমিসূচী অনুযািী সষ্টঠক প্রয়শক্ষ্ণ্।
18. Customer focus & process wise reject data analysis & CAP গ্রাহক ব াকাস এেং প্রক্রক্রিা য়ভয়িক তথ্য
য়েজেষণ্ এেং কযাপ প্রতযাহার
19. Suppliers Performance evaluation. সরেরাহকারী কমক্ষ্মতা
জ মূলযািন Internal information
ANY QUESTION (