TraceViewer Help

Contents
About TraceViewer
Creating a Subscriber Trace
Creating a Subscriber Trace on IMS network element
Creating a Cell Trace on LNBTS network element
Creating a Logged MDT Cell Trace on LNBTS network element
Creating a Cell Trace on BCUBTS network element
Creating a Cell Trace on BSC network element
Creating new NE Trace on GeoServer
Creating a new trace by copying an existing trace
Creating a virtual trace in a multi-vendor network element environment
Creating multiple traces
Exporting a trace
Importing a trace
Restarting a trace
Restarting NE Trace
Viewing a trace
Viewing L3 messages for Cell Trace
Deleting traces
Stopping an active trace
Modifying a Trace on LNBTS network element
Creating a new LTE Activation Profiles
Editing LTE Activation Profiles
Deleting LTE Activation Profiles
Exporting Trace Properties to a PDF file
Configuring new GeoServer
Editing GeoServer parameters
Removing configured GeoServer
Configuring new InterCluster
Editing InterCluster parameters
Adding new CLA Request
Deleting CLA request
Viewing trace properties
Editing Trace Description
Viewing User Action
Viewing Trace History
Exporting a call from a trace
Importing TAC List to TraceViewer application
Restoring TAC list
Creating a new report template
Viewing a report
Deleting a report template
Synchronizing trace states
Exporting a report template to a file
Importing a report template from a file
Adding support for new network element release
Checking installed licenses
Managing TraceViewer workspace
Restoring previously saved workspace
Cleaning warnings in TraceViewer main window
Disabling Periodical Measurement settings
Viewing WCDMA Periodical Measurement configuration
Modifying application settings
Setting collection area for Logged MDT tracing
Exporting a trace to CSV format
Converting data from OSS 5.x release into NetAct 8EP1 release
About TraceViewer
TraceViewer is used for tracing mobile equipment or subscribers in the networks. TraceViewer
can be also used to support network planning and optimization. After changing the network
parameters, users can easily verify that all sites are working as planned, by using graphical and
textual presentations. This tool is also used for real-time troubleshooting to follow the
functionality of the network and possible problems with a call.
Traces can be activated in many Network Elements, for example:
BSC
SGSN
HLR
BCUBTS
MSC
RNC (cRNC and mcRNC)
eNodeB
FlexiNS
GeoServer
IMS
OpenTAS
These network elements also forward the trace activations to other network elements as
described below:
HLR to MSC
HLR to SGSN
HLR to FLEXINS
MSC to RNC
MSC to BSC
MSC to MGW
SGSN to RNC
SGSN to BSC
FLEXINS to eNB
TraceViewer provides a mechanism for administrating, collecting and viewing information
related to a specific subscriber or mobile equipment.
For more information on the TraceViewer functionalists, see Tracing Overview.
For more information about the TraceViewer reports, see TraceViewer Report Description.
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Creating a Subscriber Trace

This section describes how to create a new trace.
Open the New Trace dialog in any of the following ways:
In the TraceViewer main window, select Trace → New....
Or

Click the New Trace icon on the main window toolbar.

Or
Press CTRL + N.
In the New Trace dialog select NE from the tree on the left side of the window:
Tip:
In the License Information pane, there is information about what kind of license was installed in TraceViewer.
Tip:
In case of trouble with finding desirable Network Element from tree hierarchy, it is possible touse filter
options. In the Search dialog enter desirable Network Element and click the Filter button.
Attention:
If creating new trace is performed for the first time, downloading all network elements may take a while.
In the Trace Properties pane, select the parameters according to your needs.
From the Target drop-down list select IMEI, IMSI or MSISDN number.
In the Traced number dialog enter proper number according to target you have specified in previous sub-step
and click the Add button to add number to the list.
Note:
Added numbers are visible in the Traced number pane. To remove desirable number from the list, select it
and click the Remove button.
Note:
If IMSI, IMEI or MSISDN number is denied in Restriction Manager it means that you cannot activate trace with
such a number. For more information, see Modifying application settings.
In the Trace level drop-down list select one of the followings: Detailed, Calls Only, Location Update,
Detailed+MDT, Detailed+MDT+GPS and Maximum, Medium, Minimum, Maximum w/o VSE, Medium w/o VSE,
Minimum w/o VSE for FlexiNS.
In the Trace type drop-down list select the type of trace. There is possible to choose from the followings:
Circuit Switch, Packet Data and Circuit Switch & Packet Data.
In the IP of TCE field, enter the IP address of trace collection entity of 3rd Party Tool (default is NetAct IP
address). For more information on how to set IP address, see Modifying application settings.
Tip:
You can use both: IPv4 and IPv6.
In the Port of TCE field, enter the port number of f trace collection entity of 3rd Party Tool (default is NetAct IP
address).
Note:
For subscriber trace on FlexiNS port number is not required.
From the MCC field, enter proper Mobile Country Code.
Note:
This option is available only for FlexiNS.
In the MNC field, enter proper Mobile Network Code.
Note:
This option is available only for FlexiNS.
To trigger proper events, select desired events check-boxes in the Triggering events field.
Allows you to select which events will be triggered during a trace session. (You can select: Attach/TAU/Detach,
Handover, Service Request, Bearer Act/Mod/Deact).
Note:
This option is available only for FlexiNS.
In the Interface field, select proper interface (S1MME, X2 or UU interface).
Note:
This option is available only for FlexiNS.
In the Description field, enter user definable description of a trace, limited to 256 characters.
Tip:
By default this option is mandatory, you can change it in TraceViewer settings. For more information, see
Modifying application settings
In the Execution period pane, select the following parameters:
From the Start Time drop-down list, select time when the trace starts.
Note:
By default the start time is Now, but you can set any future start time manually as well. To change the start
time from present time, uncheck the Now check-box. Minimum trace duration is set to 10 minutes.
From the Stop Time drop-down lists, select the time when the trace stops.
Click Activate/Save to start the trace.
The trace starts immediately unless an alternative future start time is applied. The state of the trace changes
after the activation.
Note:
During creation of a trace some errors may appear, then in the TraceViewer main window in State column
Activation error status is visible.
To check status of trace on network element, click right mouse button on a trace and select the Synchronize
Trace State option. In the trace History tab, you can see information that status synchronization runs and
returns correct status. For more information about state synchronization see State synchronization in
TraceViewer Overview.

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