P17008298

Summary
In this assignment I have pick an Asian nation to make an examination
between Malaysia. The examination is about my preferred social contrasts between
the nation (Japan) and Malaysia. I have thought about the way of life utilizing the
Hofstede's Dimensions of Culture dependent on the quantitative and subjective
factor. Right off the bat I have characterize about the Hofstede's Dimensions of
Culture and after that I have examine about the quantitative hypothesis which
incorporates control separate and the long separation control. I likewise had clarified
about the Trompenaars (subjective) hypothesis. In view of the correlation I had
prescribed three items that can be reach out to Japan and give dependable
clarification about the items.

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1.0 The cultural differences between Japan and Malaysia

The Hofstede Model of Culture Dimensions is the fundamental framework of

cultural evaluation on international business people around the world. He had made
the survey in 1970 within ABM organization in 56 countries. The model has been use
in many countries as the guidelines but not all the people of the countries fit into the
framework because of the globalisation and diversity. However the model answer
many questions when business go around the world with different culture and
behaviour.

The Hofstede theory has proposed four elements of the culture differences. Its
mentioned about power differences, independence against cooperation, manliness
versus femininity and vulnerability evasion. Hofstede came out with many version of
investigation in many business diversity. His research including different society and
different opinion of the people when dealing with business. Many of the research
finding shows business in different world has been regulated by the country culture
and norms.

In Malaysia, individual and society have follow certain culture in their daily life
including matters involving business. Many business in Malaysia is involving
Malaysian people cultural because Malaysians are involving closely with religion.
Because of the religion they have follow, they also mix cultural into religions. For an
example, Hindus breaking coconut during Thaipusam religion is mix with cultural and
religion.

Malaysian business also involve more in culture in decision making process.

Many Malaysian feel there must be a gap between the management and
subordinates. Cultural play important part when there are dealing with decision
making process in the organization. The power of top management like manager,
CEO and Directors of the firms plays important roles in maintaining the gap so that
the top management can take their decision without the interfering of subordinates.
Malaysia has the culture to respect elders in utmost all the aspect and is the cultural
to teach the young to respect the boss of the companies. However, the 21st century
style has been changing the structure of decision making concept. Some managers

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are too busy with their work, so they ask their officer to take decision although its can
bring either positive or negative externalities to the companies.

In Japan, individual measurement is higher but many Japanese always take

collective responsibility for all the decision they take because they want to share the
risk. Unlike in Western countries the risk must be bare by individuals. Japanese
always wanted to safe face because they are very sensitive and emotional in dealing
with people especially in business and social matters. People in Japan are so
concern of their quality effort. Therefore they are very careful in taking any decision
so that they would not embarrass themselves or their companies. They usually avoid
taking decision unless for personal reason. Their culture thinking shows the life the
have choose. Japanese live with the nature with unpredictable situation of nature
control the country lead the people to live in calm manner. They love their elders and
nature surrounding them. This result they don’t like to involve in many headache
decision although they production shows high quality performance. Therefore they
are very careful in taking decision individually or collectively. However Japan already
moves from digital world to robotic world where more decision based on Artificial
Intelligence (AI). Nowadays they let the device make their decision because they are
more dependent on electronics devices. .

Unlike in China, Chinese has different culture. They respect the elderly but
they already live with too many population around them. They are rushing people to
the extent they don’t care what have happen to surrounding. They prefer to take
collective decision but try to avoid uncertainty. They like to take quick decision
without thinking the long term consequences. Chinese people have very strong
nationalism feeling, so they don’t like to give up any sort of losses on their side when
they are dealing business with western partners. Chinese with many different
characters feel they must take collective decision so that the nation will be benefitted
from any trade deals. .

Malaysian people come strongly with traditional method in dealing with

business people from western countries. Mostly Malaysian business people having
basic education. However they are more willing to follow the tradition decision
making although the education helping them to make some personal decision.
Usually in Malaysia, people like to have win-win situation so that any party won’t be

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dissatisfied with the decision. At the end of the business meeting, Malaysian like to
give answer later after few days. Business decision sometimes will end up in dead
lock but Malaysians are more tolerant to resume the negotiation. For an example,
recently the new Malaysia Prime Minister, Tun Mahathir cancel the High Speed Rail
(HSR) project from Kuala Lumpur and Johore Bahru cities and East Coast Railway
Link (ECRL) which was given to China Transportation Consortium Company. The
Prime Minister said the government can save RM300 billions after cancel this high
cost project.

Business dealing around Asian countries is quite rigid because the

government has to play role of win - win situation and for political reasons. Many
businessman in the region quite confident for the political and economic
environment. The stability of politics and economy bring numerous opportunity in the
region to prosperous unlike in Africa and Latin America. Business people in ASEAN
region will follow certain culture rules and tradition plus with education and
experience they gain from the region situation and finally come up with decision to
please all the party.

Since, Malaysian have follow their tradition closely, taking decision in business
need strong will to ensure all the stakeholders must been taken care. Tradition must
be respected and in the same time business must run to stimulate economy of the
companies. Companies must go for sustainable economy to survive in this
competitive environment. So decision making either individually or collectively need
careful analysis so that all the party will be benefited. Those have comparative
advantage in business will take better decision and will take responsibility in the
decision.

Malaysia types of good manners and discretion like to protect the business
and feeling of the participant. Like Japanese, Malaysian also have feeling to don’t
bring shame to themselves and the companies. So, Malaysian always facing the
uphill task to convince members of the board or taking individual decision. For an
example, recently Malaysian car company Proton had taken very hard decision to
sustain in the automobile business. Proton had sold out their 51% shares to China
Automobile Consortium Geely Pte Ltd. The company now operated under Chinese

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CEO who will guiding the car company to the new era. The decision is not only
agreed by the Proton Company but they too acquire advice from the Malaysian
government to involve in the decision making process.

In contrast, UK business people are straightforward in taking decision. They

always come out with many alternative decision on the table so that they would not
take long time to take any decision immediately. It can save time and need not to call
for another meeting to avoid the hassle to make the decision. It is seems decision
making is easy with western counter part because they take the risk if they are fired.
They take full responsibility in pursuit the faster but analyse decision. Their decision
will be straightforward because they don’t bother about being embarrass or hurt
anyone.

Sometimes decision is difficult to make because of language barrier in dealing

with foreign counterparts. Sometimes the language maybe misconstrued as different
meaning by different people from different location. For an example, in Asia
countries, the word verbally “the deal is done” means the deal is legally apply into
action. But in western business people the deal is done when it is written in black
and white and sign by respective authorities who make the decision on the deal.

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2.0 Malaysian products or services that can be extend and fit into Japan market.

Malaysian lifestyle is better compare to the people from Brazil, Turkey and
Mexico. The survey is the result of the better life standard in Malaysia in terms of
salary, purchasing power, higher living standard, better security, lower employment
and political and economy stability. The social welfare and human administration
in Malaysia also improve tremendously to lead the better economy among many
developing countries.

Under the Hofstede Dimension of Culture of Malaysia and Japan, I would

like to choose three type of business which I can expand to Japan. The business
are “Rojak” (Fruits Mixture), Malaysian traditional nourishment “Nasi Lemak” and
traditional Malaysia attire “Batik Clothes”. All the business component are new in
Japan. Although Japanese people are very particular in their eating habits, but the
Rojak and Nasi Lemak are expected to be big hit in that country.

I have chosen Rojak Buah and Nasi Lemak because in summer season in
Japan, the people there love to eat fruits mix. In winter and spring, the Japanese
people would like to eat the hot and spice Nasi Lemak. In Japan, people love and
craving for Yuzukoshou. Yuzukoshou is a ground pummeled natural food which is
Japanese citrus organic food which is very close to lemon and orange. The fruit is
mixed with bean stew, dark pepper and top up with simple herbs and added flavors.
As for Rojak Buah, the flavor more or less is same with Yuzukoshou. The Nasi
Lemak can be make it as domestic customized food by reducing chilly and
sweetness. I am sure the Nasi Lemak and Rojak Buah will be top hit in Japan
because of the south eastern Asia taste will pull many Japanese to try the food. I
come out with the idea to sell both item in different season so that I can sustain
both business throughout the year.

Japanese also prefer halal food which they know it will be prepared with
special care. Many Muslim tourists having vacation in Japan also will want to try
halal Nasi Lemak and Rojak Buah in Japan. Furthermore, Asian tourist may not
want to try Japanese food because it is half raw and may tasteless for Asian

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tourists. Malaysia government also encourage Malaysian to expand our business

globally so we can export new product to foreign country and increase our GDP.

Customary batik items shirt, pants or sarong can be export to Japan.

Malaysia batik with 100% cotton surface is world known for its quality and
uniqueness. It is colorful outfit and usually Japanese can wear in summer season
because it is made with thin clothing material. The Batik is not only we can make
in Malaysia, I can also import from Jawa, Pekanlongan and Cirebon which has
mixture of Chinese and Malay Indonesia culture outfit. This customary batik can be
wear together with Japanese traditional outfit Kimono. The colorful batik can be
wear by youngster, old people, male and also female. Surely Batik will go in various
part of Japan like Hokaido, Kyushu, Shikoku and Honshu Islands because many
people may want comfort dress compare to Kimono which has to take long time to
wear it.

As conclusion, overall I like to choose this three important business to

expand to Japan because the different climate and opportunity I will get from
globalization. Japanese people are more traditional in selecting their product so
they surely love traditional product like Rojak Buah, Nasi Lemak and Batik dress.
Furthermore Malaysia and japan always have a mutual benefit in our bilateral
relation in politics and economy. As our Prime Minister Tun Mahathir said, Look
East policy will always will give more opportunity for business people to expand
and enjoy their business.

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