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Inflows
You need supplies, raw materials and information flowing into your business so you can use them to
create or deliver your products or services. If a delivery comes late or a computer goes down when
you are expecting vital information, your logisitics are not working. You either need to become a
logistics expert or hire one to make sure you get what you need on time. If you provide an office
cleaning service, for example, and your cleaning supplies don’t arrive on time, you can’t clean
offices that depend on you.
Internal Flow
Supplies, materials and information flow through your company once they arrive. They must arrive
on time at various workstations, desks and offices so your employees can use them. For example,
the financial background check you perform on a company cannot be delayed if the officer
approving credit for the company has to meet a deadline.
Outlfow
You make a living delivering your product or service to your customers. That’s what they pay for.
Whether you ship, deliver, transmit or physically go to a customer’s home or business to perform a
service, you cannot afford any glitches in this function. If a vital machine part for the repair of a
customer’s air conditioning arrives, you must see that it gets delivered to the customer’s site and
that an installer is there at the same time to install it.