Simplilearn Practice Test Paper –1

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1. 1. A project manager in a weak matrix organization performs the role of communication
coordinator and has little power to make decisions. He reports to a high-level manager. He is
probably fulfilling the role of a:

A. Project Coordinator
B. Project Expeditor
C. Project Lead
D. Lead Coordinator

2. Which of the following statements is not true about product life cycle?

A. It lasts from conception of a new product to its withdrawal

B. A product can spawn a single project in its life
C. The five stages are product development, introduction, growth, maturity, and decline
D. It focuses on managing properties of product from the company's business point of view

3. A firm providing outsourced product development facilities wants to implement a new business
process that aims at improving customer satisfaction and retention. It has identified a task team
with an objective to introduce and train the employees on the new process and further improvise
until the customer satisfaction index increases by 15%. This entire exercise can be best classified as
a:

A. Project
B. Operation
C. Program
D. Portfolios

4. Which of the following statements is not true about a Project Management Office (PMO)?

A. PMO is an organizational body responsible for centralized and coordinated management of the
projects.
B. PMO conducts periodic project audits to monitor compliance with project management
standards.
C. PMO can also be responsible for the direct management of the projects.
D. In order to be managed together, the projects supported by a PMO should be related.

5. Managing a collection of projects grouped together to facilitate effective management to meet

strategic business objectives is the role of:

A. Program Manager
B. Portfolio Manager
C. Project Manager
D. Stakeholder

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6. You are managing a complex project which requires some highly skilled resources on embedded
design. You obtain these resources from the organizational pool specifying the duration for which
they would be required. Once your project activity is complete you need to free these resources for
reassignment. Which kind of organizational structure are you working in?

A. Functional
B. Projectized
C. Matrix
D. Tight Matrix

7. A project manager is identifying relevant enterprise environmental factors in his project. Which of
the following is not a valid example?

A. Organizational culture
B. Stakeholder risk tolerances
C. Employee performance review records
D. Historical lessons learned knowledge base

8. A hospital is installing a new management system to computerize the hospital functions. To

implement this project, a task force is created with representatives from several departments. This
organizational structure resembles to:

A. Functional Organization
B. Projectized Organization
C. Matrix Organization
D. Tight Matrix Organization

9. Under which of the following processes are the risk management audits performed?

A. Control Risks
B. Control Quality
C. Direct and Manage Project Work
D. Monitor and Control Project Work

10. A project manager and his team have finished creating the Work Breakdown Structure (WBS) and
WBS dictionary. The project manager then prepares a detailed and itemized documentation of all
the scheduled activities that are part of the project. What should he do next?

A. Create Network Diagram for the project

B. Determine quality standards, processes, and metrics
C. Determine high-level project assumptions and constraints
D. Conduct project progress meeting

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11. You are in the process of implementing approved changes, corrective actions, preventive actions,
and defect repairs in the project. Which of the following process groups are you in?

A. Initiation
B. Planning
C. Executing
D. Monitoring and Controlling

12. You are a project manager working in a weak matrix organizational structure. In execution phase,
the functional manager informs you that he will be pulling out a few critical resources from your
project. How should you respond to the situation?

A. Inform senior management, highlighting the effects on the project in a matrix environment
B. Refer to the resource histogram of the project to evaluate the impact on the project
C. Renegotiate terms and conditions with functional manager to allocate the new resources
D. Create options and work around by reassigning the work packages to the remaining team

13. A project manager realizes that a lot of time and effort is spent by his team in capturing the data
during product testing. The best option to address the issue is:

A. To stop capturing the data, as it doesn't add any value to the project activity
B. Allocate time at the end of the day to update all the data
C. Ask for an additional resource to capture project data
D. Automate the data capturing process

14. A project manager is working on a project for creating an application for a hospital management
system. He is facing many serious issues in his project. The project's final deliverable is scheduled for
two weeks from now. It needs to comply with the mandatory government health standards. In
addition, there are some changes required to improve performance. The project manager feels that
this will make the customer happy. Amidst all of this, a senior test engineer asks the project
manager for a long leave. Which of these most critical issues the project manager needs to address
first?

A. Ensure product is compliant with the government health standards

B. Ensure the replacement for the senior tester receives the knowledge transfer
C. Complete change control process to incorporate changes to enhance performance
D. Notify the customer about probable delay in the final deliverable to avoid surprise later

15. You are a project manager taking over a project midway. The project is in the execution stage. You
would like to know more about the project deliverables, work required to complete those
deliverables, project constraints, assumptions, etc. Which of the following documents would be
most useful?

A. Work Breakdown Structure (WBS) and WBS dictionary

B. Requirements Documentation
C. Activity List

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 D. Project Scope Statement

16. A project manager is discussing the observed variations between planned and actual values of the
defects with his quality engineer. He realizes that he has forgotten to identify one of the important
metrics to analyze the defects. If the project manager evaluates the current result of the metrics to
see if it requires corrective actions, which process group is he in?

A. Planning
B. Executing
C. Monitor and Control
D. Quality Audit

17. A project manager is using the S-Curve to reflect the various expenditures of resources over the
projected time of the project. This S-Curve indicates that:

A. The bulk of the project cost is spent during execution

B. The project follows linear expenditure over all the phases
C. The project resource cost would be directly proportional to the size of the project
D. The project has high risk of attrition during execution

18. The project manager is reviewing the issue log as a part of his execution activity. Which of the
following should he not perform as part of his monitoring and controlling process activity?

A. Assess the corrective actions on the issue log

B. Determine the next steps for unresolved issues
C. Use appropriate tools and techniques to minimize the impact on project schedule, cost and
resources
D. Assess the impact of the uncertain events

19. You are assigned as a project manager to a project that is in execution stage. Current schedule and
performance indices for the project, SPI and CPI, are 1.12 and 1.15. The project performance is well
within the baseline. The defects found during internal testing for the last deliverable were well
below the organizational limits. However, the customer does not seem to be happy with the project
progress. What should the project manager first do?

A. Start managing project as you gain more insights into day-to-day responsibilities
B. Meet with the project team to understand open issues in the project
C. Conduct a meeting with the customer to understand his concern over the project progress
D. Improve project schedule and cost control measure so that SPI and CPI reaches above 1.5

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20. A project manager working in an iterative model of the product development life cycle expects
many changes during the course of the project. He wants to establish a robust configuration
management system and also wants to make his team aware of the process. Which of the following
statements is not true about configuration management?

A. The purpose of configuration management is to maintain integrity of the work product.

B. Configuration management includes configuration audits, configuration control, configuration
status accounting and configuration identification.
C. Configuration management focuses on establishing and maintaining consistency of a product's
requirements.
D. Configuration management involves measuring project performance with baselines and taking
corrective action when necessary.

21. A project manager has made the final delivery to the customer and the team is in the process of
completing administrative and contract closure. The team has also updated the corporate database
with the final version of the lessons learned. Which of the following is a critical activity that the
project manager should complete before formally closing the project?

A. Confirm that all the requirements in the project are met

B. Ensure that all project management processes are complete
C. Obtain formal sign-off for the project from the customer
D. Index and archive the project records

22. A project manager is in the final closure phase of the project. Which of the following should he do
first as part of the project closure activity?

A. Get formal sign off from the customer to confirm customer acceptance of final deliverable
B. Measure customer satisfaction as a key performance indicator of project's success
C. Hand over the completed project deliverables to operations and management
D. Measure completed work (deliverables) against the scope statement

23. You have recently made the final delivery of your software project to the customer. Before making
the release, you ensured that thorough testing was done and project scope was validated. One week
after taking the delivery, the customer shows his dissatisfaction with the release and says that the
product doesn't support a critical functionality. He asks you to add this particular feature
immediately. What should you do?

A. Understand the customer requirement and estimate the additional time and resource required
to complete it. Communicate the same to the customer
B. Discuss the customer feedback with the senior management and seek their advice on the matter
C. Analyze the in-house process of testing and scope validation to determine the root cause of the
problem
D. Explain to the customer that the project is delivered and closed, and any additional work should
be handled as a new project

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24. During procurement closure, a procurement audit includes all of the following, except:

A. Reviewing the contract terms to ensure that they all have been met
B. Identifying successes and failures that should be recognized
C. Documenting lessons learned
D. Using the payment system to process payments

25. Which part of the staffing management plan will be most useful for determining when to release
resources from your project?

A. Resource Histogram
B. Safety procedures
C. Recognition and rewards
D. Training needs

26. Following are four projects. Based on the Net Present value (NPV), which project will you choose as
a project manager?

A. Project A: NPV $ 50,000 to be completed in 3 years

B. Project B: NPV $ 40,000 to be completed in 2 years
C. Project C: NPV $ 70,000 to be completed in 9 years
D. Project A: NPV $ 60,000 to be completed in 1 years

27. Which quality theorist advocated the popular iterative four-step approach of Plan-Do-Check-Act
(PDCA)?

A. Joseph Juran
B. W. Edwards Deming
C. Philip Crosby
D. Genichi Taguchi

28. Your organization requires all the sellers to attend mandatory pre-bid conferences as part of the
overall procurement process. What role does a pre-bid conference play in the overall procurement
process?

A. Grounds for approval

B. Screening process
C. Input for risk assessment
D. Gauge of seller quality

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29. An organization aims to increase the performance by aligning goals and subordinate objectives on
all of the running projects throughout the organization. For this purpose, the project managers get
strong inputs to identify their project objectives, time lines for completion, etc. The organization
then periodically evaluates the projects with respect to these objectives and takes corrective actions
when necessary. This management philosophy is called:

A. Total Quality Management

B. Management by Objective
C. OPM3
D. Capability Maturity Model

30. A popular Japanese technique that advocates continuous small improvements involving everyone
from top management to the lowest level in the organization is called:

A. Ishikawa
B. Kaizen
C. Deming cycle
D. Total Quality Management

31. A project manager is studying the project contract along with the narrative description of products
and services to be supplied under that contract. He is also meeting key stakeholders and subject
matter experts to evaluate whether or not the project is worth the required investment. Which of
the following documents would be created as an output in the process?

A. Project Statement of Work

B. Project Charter
C. Project Management plan
D. Organizational process assets

32. As a project manager for a pharmaceutical project, you are in the process of stakeholder analysis.
You have identified internal and external stakeholders. Which of the following may “NOT” be
adopted to manage internal and external stakeholders?

A. Use the Influence/Impact matrix

B. Correct identification of the internal and external stakeholders
C. Determine and agree on the responsibilities of the internal and external stakeholders
D. Strive for consensus among stakeholders at all times

33. As a project manager, you have decided that each team member will report progress by effort and
cost expended. After collecting this information at the status meeting, you review it; perform an
analysis discovering that the project is within budget, and on schedule. What should you do next
with the results of your analysis?

A. Nothing, since the project is on schedule

B. Nothing, since the project is within budget
C. Nothing, since the project is within the variance thresholds

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 D. Distribute the results to project stakeholders

34. All of the following are inputs to Develop Project Charter process, except:

A. Agreements
B. Business case
C. Project statement of work
D. Stakeholder analysis

35. A flyover construction project has been assigned to a project manager and she is in the process of
initiating the project. Based on the business and compliance requirements for meeting the
customer's expectations, which of the following should she define first?

A. High-level scope of the project

B. Project schedule
C. Project Statement of Work
D. Product Statement of Work

36. A project manager is mainly responsible for the coordination of activities, resources, equipment, and
information on the project. His authority is limited and he has to negotiate with the functional
manager to get suitable resources for his project. What kind of organization the project manager is
working for?

A. Weak Matrix
B. Balanced Matrix
C. Strong Matrix
D. Composite Matrix

37. A key responsibility of the project manager is to ensure the proper adaptation of the project
management processes and to coordinate the process phases through the project life cycle. This
involves balancing the basic aspects of scope, cost, and schedule in addition to managing quality,
communication, customer satisfaction, etc. Which word best describes the role of the project
manager?

A. Integrator
B. Leader
C. Communicator
D. Differentiator

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38. A key stakeholder from the quality department wants to know how the process tailoring was done
by the project team. Additionally, they would like to know the rationale for selecting processes,
details of their implementation level, and how they will be used to manage the interdependencies.
Which document should the project manager refer them to for review?

A. Project Statement of Work

B. Project Scope Statement
C. Project Management Plan
D. Work performance Information

39. A project manager has invited key stakeholders and team members for the first project meeting.
The agenda of the meeting is to announce the start of the project, outline the project goals and
objectives, as well as communicate the project success criteria. The project manager also plans to
discuss the individual roles and responsibilities, along with the commitment of the stakeholders.
What is this activity called?

A. Project Sign-off meeting

B. Charter closure meeting
C. Project launch meeting
D. Project kick-off meeting

40. You are a project manager and you are spending your time staffing, training and managing team
members, working to create project deliverables, issuing change requests, and gathering work
performance information. Which of the following processes are you performing?

A. Develop Project Management Plan

B. Develop Project Team
C. Monitor and Control Project Work
D. Direct and Manage Project Work

41. A senior stakeholder approaches the project manager to slightly modify the project scope to include
an additional feature. The project is already in execution. What should be the response of the
project manager?

A. It is difficult to incorporate this feature as the project has already moved out of planning.
B. Analyze the impact of the request on the other factors of triple constraints namely cost and
schedule.
C. Bring the change request to Change Control Board to decide on its fate.
D. Document the change request as per project scope management plan.

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42. You are a project manager managing a construction project, which is half-way through the
execution. A vendor calls to inform you that there will be a one-week delay in delivery of the
product, when the project is progressing well and is on schedule. This is due to an unforeseen labor
dispute at their company. Which of the documents would best capture the impact of the delay on
the project schedule?

A. Network Diagram
B. Procurement Management Plan
C. Work Breakdown Structure
D. Risk Register

43. As you are performing quality control on your project, you identify a defect in many of the
deliverables. You issue a change request designed to correct the defect, which is approved. During
which process will the changes be implemented?

A. Direct and Manage Project Work

B. Perform Integrated Change Control
C. Perform Quality Control
D. Perform Quality Assurance

44. You are managing a large project team that was joined by new members. You would like to take the
entire team through the project schedule and update them on where the project stands with
respect to the original plan. Which of the following charts would be most helpful for this purpose?

A. Gantt Chart
B. Milestone Chart
C. Work Breakdown Structure
D. Schedule Baseline

45. A company recently launched a digital instrument in the market, which was completely
unsuccessful. The company has incurred huge costs in the development of the product including
intellectual property, research and development, patents, etc. All these costs are referred to as
____________.

A. Opportunity cost
B. Depreciation
C. Sunk costs
D. Internal rate of return

46. A project manager has made a major deliverable release in the project. The customer comes back a
week after the release saying that he is not entirely satisfied with the deliverable. What should the
project manager do next?

A. Continue with the next deliverable as he needs to finish the project on time
B. Talk to the senior manager to discuss the customer concern and find a resolution

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 C. Ensure that next deliverables have enough features which customer would like to have to
exceed his expectations
D. Do a scope validation of this deliverable to check if it satisfies project objectives

47. A pharmaceutical company recently terminated a research project because it no longer seemed
commercially viable for the company. What is the first thing the project manager should do?

A. Release the team members

B. Document the lessons learned
C. Conduct scope validation
D. Discuss with senior manager the reason for abrupt project termination

48. Your project is in the final stages of testing and the team is interacting with the customer on daily
basis to keep him updated with the project status and incorporate his feedback. Which of the
following would be the most critical process to be followed in this scenario?

A. Control Quality
B. Control Scope
C. Manage Communications
D. Control Risks

49. A project manager is proactively managing a requested change through the scope control process.
Which of the following should he be most worried about?

A. Value added changes

B. Errors and omissions
C. Risk response
D. Verbal communication from key stakeholders

50. A project activity has values for the earliest and latest it can start as well as for earliest and latest it
can be completed. An activity A has Late Start (LS) at day 5 and Late Finish at (LF) at day 10. Similarly
Early Start (ES) is at day 3 and Early finish (EF) is at day 8. What is the float for activity A?

A. 0 days
B. 4 days
C. 2 days
D. -3 days

51. Which of the following is the correct order of actions to be taken during the closing processes?

A. Get formal acceptance, release the team, write lessons learned, close the contract, archive
project documentation, measure customer satisfaction
B. Write lessons learned, release the team, get formal acceptance, measure customer satisfaction,
close the contract, and archive project documentation
C. Get formal acceptance, write lessons learned, hand over deliverable to stakeholder(s), close the
contract, release the team, and archive project documentation

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 D. Get formal acceptance, transfer the accepted deliverables, close the contract, write lessons
learned, and archive project documentation

52. Your project is just completed, and one of your sub-contractors has sent you tickets for the next IPL
cricket match as a thank you for your business. What is the best way to respond?

A. Thank the sub-contractor, but do not give him preference in the next RFP
B. Thank the sub-contractor, but politely refuse the gift
C. Ask for tickets for the entire team, so that it is fair to everyone
D. Report the sub-contractor to PMI

53. A project manager is reporting the final status of the closed contract to the stakeholders. Which
form of communication is appropriate?

A. Informal Written
B. Informal Verbal
C. Formal Written
D. Formal Verbal

54. Your project team has just completed work on an interim deliverable, which is one of many smaller
parts of a larger, major deliverable. It has been thoroughly tested and is ready to be added as a part
of completing the major deliverable. The project sponsor approves and signs off on all major
deliverables. What should be the next step for the project manager to take?

A. Contact the sponsor for approval of the interim deliverable

B. Perform a scope validation process on the interim deliverable
C. Contact the sponsor for approval to proceed with the major deliverable
D. Ask the sponsor to validate the scope of the interim deliverable

55. When work on the first phase of the project has finished, what should the project manager ensure
as a part of closing before beginning the next phase?

A. Define the project objectives for the next phase

B. Identify the stakeholders for the next phase
C. Ensure that there has been formal acceptance of the deliverables of the first phase
D. Perform a kick off meeting for the next phase

56. As part of administrative closure the project manager should develop actions and activities for all of
the following, except:

A. Satisfy completion or exit criteria and transfer the project's product

B. Conduct an awards ceremony according to the Human Resource Plan
C. Collect all records, including lessons learned from all previous phases
D. Audit the project for success or failure and archive project documentation

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57. All of the following are true for decision trees, except:

A. Clearly lay out the problem so that all options can be challenged
B. Provide a framework to quantify values of outcomes and the probabilities of achieving them
C. Allow us to fully analyze the possible consequences of a decision
D. Get a financial approval from the CFO

58. Pareto analysis is a simple technique for prioritizing problem solving work. This technique is very
efficient in resolving the greatest number of problems by removing a few causes. It is based on one
of the principles; choose the right option from the following:

A. Tom Pareto Principle

B. 80/20 Rule
C. Root Cause Analysis
D. Whys Principle

59. Once the risks have been identified in the project, the next step is to manage those risks. Which of
the following is not a suitable way of managing the risks?

A. By using existing assets

B. By contingency planning
C. By investing in new resources
D. By Brainstorming

60. Which of the following is not a part of McKinsey's 7Ss approach?

A. Shared Values
B. Strategy
C. Share
D. Styles

61. All of the following are outputs from the Direct and Manage Project Work process, except:

A. Project Management Information Systems

B. Deliverables
C. Change Requests
D. Project Documents Updates

62. During planning, the lessons learned in the previous phase are used in planning for the next one.
This is a description of:

A. Overlapping relationship
B. Sequential relationship
C. Predictive lifecycle

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 D. Iterative lifecycle

63. Which statement is true regarding initiating a process group?

A. Risk is the lowest during the Initiating process group

B. The project has the highest probability of project success during the Initiating process group
C. Project Manager and team is always identified as part of the Initiating process group
D. Initiating process group includes the develop project charter and identify stakeholders process

64. Which of the following is not true about the project charter?

A. It provides the project manager the authority to assign organizational resources

B. It formally authorizes the project
C. It details the business justification of the project
D. It states what the project is, what the project will deliver, and how all the processes will be
managed

65. You work as a project manager at the mobile phone chipset manufacturer. As predicted by Moore’s
law, each year your company introduces new models of mobile phone chipsets, which are faster and
more powerful than their predecessors are. Mobile-phone chipsets that are obsolete or do not sell
are quickly retired from production. The lifecycle for these begins from R&D, extends to
manufacturing, and finally ends with phase out. This cycle is often referred to as:

A. Product lifecycle
B. Project lifecycle
C. Feedback loop
D. Product development

66. You are working on a project to build a hybrid car, which would run on diesel and fuel, as well as on
electricity. This car would have a 1000 cc engine and would work on a regenerative braking system.
It should be able to seat four passengers including a driver and comply with Euro 4 emission norms.
Which of the following documents captures this information?

A. Product Scope
B. Project Scope
C. Scope baseline
D. Requirements Management Plan

67. A project manager is in the process of documenting and defining stakeholder's needs to meet
project objectives. What is the output of this process?

A. Stakeholder Register
B. Stakeholder Management Strategy
C. Requirements Documentation
D. Issue Log

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68. You have taken over as a project manager of a complex and technically challenging project. To add
to the problems your team is from diverse cultures and lack bonding. You want the team to
participate and take ownership of the project activities, as well as understand the big picture of the
project. Which of the following activities would be most helpful?

A. Use co-location to help team bond better which in turn would maximize productivity
B. Create Work Breakdown Structure (WBS) and WBS dictionary with the team
C. Develop a Responsibility Assignment Matrix to assign roles and responsibilities
D. Conduct knowledge sessions where each member appraises the team about his culture

69. You are a project manager working on a critical project. You track the project schedule closely.
While going through the critical path, you realize that the project is showing negative float. What is
the best response to the situation?

A. Use a schedule compression technique

B. Reduce the number of resources from the project
C. Reduce the number of non-critical activities in the project
D. Revisit the risks and do a risk analysis of the project

70. A project manager is in the process of analyzing activity sequences, durations, resource
requirements, and schedule constraints to create an approved project schedule. What should he do
next?

A. Determine Resource Requirement for each activity in the project

B. Use the Critical Path method and What-if Analysis to calculate optimum duration of the project
C. Use this approved schedule duration as a baseline and start tracking the project
D. Create a Network diagram of the project using one of the diagramming methods

71. You are a project manager for an IT company. Your project is in the final phases of execution. The
project status is well within the budget and you are almost a week ahead of your schedule. During
the final testing phase of the project, you realize that the performance of the product can be
increased by almost 20% of the expected value by doing minor code changes in two modules. This
change would require an additional 2 days of work. What should you do next?

A. Analyze the various alternatives and do a detailed impact analysis before proceeding with the
change
B. Update the change management form and send it to change control board for consideration
C. Discuss the change and impact with the customer and seek his approval
D. Ignore the change as it is gold plating and should be avoided

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72. A project manager is going through the defect report reviewing the bugs reported during the testing
cycle of a software project. The report has information on the severity of the bug, origin of the bug,
possible resolutions, along with the owner and reporter of the bug. The project manager wants to
prioritize the bug fixing activities by evaluating the top three most frequent reasons for the defects.
Which of the following tools should he use?

A. Control chart
B. Fishbone diagram
C. Scatter diagram
D. Pareto chart

73. You are a project manager and your team is preparing for the internal quality audit cycle. However,
you feel that the team is little apprehensive about the audit process. You decide to give them an
overview of the process. Which of the following is incorrect about quality audits?

A. Quality Audits are used to identify all the best practices implemented in the project.
B. Quality Audits help to share best practices in one project with other projects in the organization.
C. Quality Audits aims to assess project team effectiveness and suggest improvements.
D. Quality Audits helps to improve process implementation.

74. You are managing a critical project with frequent changes in requirements. You are in the testing
phase of the project and the customer has requested an additional new feature. You have assessed
the impact of the change on the triple constraints with your team. What should be your next step?

A. Raise a change request form and send it for approval to change control board
B. Look for alternative options including schedule compression techniques like crashing and fast
tracking
C. Analyze the impact of the change on project quality objectives and quality planning
D. Update the project management plans and other project documents including project baselines

75. The method of examining work or a product to determine whether it conforms to documented
standards is called:

A. Inspection
B. Statistical Sampling
C. Audit
D. Verification

76. As a project manager and member of the PMO (Project Management Office), you want to present a
snapshot of the status of various projects going on in the organization to senior management. Which
of the following charts would be most suitable for the purpose?

A. Milestone chart
B. Gantt Chart

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 C. Precedence diagram
D. Control chart

77. As a project manager, you have been asked by the customer to give an overview of the project
status using milestone charts. Which of the following statement is incorrect about milestone charts?

A. Milestones usually have zero duration.

B. Milestone charts are similar to bar charts but only show major points or events.
C. Milestone charts can be used to capture the status of project schedule.
D. Milestones are used to define phases of a project.

78. You are managing an infrastructure project, which is nearing completion. This is when a major
stakeholder points out a flaw in the design, which could make the entire structure weak. He
suggests you construct two support pillars, which would provide the necessary support. You are
worried that this change could affect the schedule and cost of the project significantly. What is your
best response to the stakeholder?

A. Refuse him as the project is already nearing completion and it's not possible to make any
changes at this stage
B. Do a root cause analysis with the team to determine how this design flaw could have been
missed and if there could be more potential problems with the design
C. Proceed with the change and communicate the impact on project schedule and cost to the
customer
D. Use a schedule compression technique as a part of integrated change control to investigate and
minimize the adverse impact of the change

79. Project performance reviews using earned value management would typically incorporate
information from all of the following, except?

A. Variance Analysis
B. Cost Benefit Analysis
C. Trend Analysis
D. Earned Value Technique

80. As a project manager, you realize that the initial budget cost, Budget at Completion (BAC) for your
project is no longer viable. You need to develop a new Estimate at Completion (EAC) forecast
assuming current variances would continue in the future. Which of the following formula should you
use for calculating EAC?

A. EAC = AC + ETC
B. EAC= AC+ (BAC - EV)
C. EAC = EV/PV
D. EAC = BAC/ cumulative CPI

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81. Your project team has completed the project work. All of the following must be done before the
project can be closed, except:

A. Ensure that the schedule baseline has been updated

B. Get formal acceptance of the deliverables from the customer
C. Make sure the scope of the project was completed
D. Verify that the product acceptance criteria have been met

82. Which one of the following is the last step of project closing?

A. Archive Project Documents

B. Measure customer satisfaction at the end of the project
C. Receive client appreciation for your product
D. Document lessons learnt

83. What are the two closing procedures in project lifecycle known as?

A. Contract closes out and verify scope

B. Close project or phase and close procurement
C. Project closure and product verification
D. Project closure and lessons learned

84. Which of the following statement is NOT true?

A. Project closure documents and project files are outputs of the Close Project Process.
B. The project files consist of documentation resulting from project activities, such as the project
management plan, scope, cost, risk registers, quality baselines.
C. The formal acceptance documentation indicates that the customer or sponsor has formally
accepted the project deliverables.
D. Control quality happens after validate scope.

85. You are examining problems and constraints that have arisen in your project, and are identifying
activities that have not been productive. In doing so, you have also used root cause analysis. Which
of the following is true?

A. You are working on the Process Improvement Plan

B. You are performing Process Analysis
C. You are performing Qualitative Risk Analysis
D. You are performing Quantitative Risk Analysis

19
86. A project manager is in the process of identifying the likely stakeholders on a project and their
interests in the project. Which process group is the project manager working on?

A. Initiation
B. Planning
C. Execution
D. Controlling

87. Which of the following “powers” of a project manager would include the ability to give bonuses
and/or additional time off?

A. Coercive Power
B. Reward Power
C. Legitimate Power
D. Prize Power

88. A few days prior to a team member performing a non-critical path activity, you are informed by the
sponsor, via a change request, that they want the activity start delayed by 48 hours. What should
the project manager do first?

A. Deny the change request due to short notice

B. Send the change request to the change control board
C. Evaluate the impacts of the requested change
D. Tell the team member to delay the start by 48 hours

89. Raw material costs and direct man-power costs are examples of:

A. Variable cost
B. Fixed cost
C. Margin cost
D. Timely cost

90. A key project stakeholder sends a letter to the sponsor demanding the project be halted until their
requirements receive higher priority. These requirements are listed in the project requirements
documentation. Which of the following actions did the project manager probably fail to do?

A. Properly document the project requirements

B. Properly prioritize the project requirements
C. Inform the sponsor of the project requirements
D. Manage the key stakeholder's expectations

20
91. Project management is the application of knowledge, skills, and tools and techniques to manage
activities to meet the project requirements. Which of the following is not true about managing a
project?

A. Managing a project involves identifying requirements.

B. It involves addressing the various needs, concerns, and expectations of the stakeholders as the
project is planned and carried out.
C. It involves balancing the competing project constraints such as scope, quality, schedule, budget,
resources, and risks.
D. The specific project will not influence the constraints on which the project manager needs to
focus.

92. One of your key stakeholders has sent you an urgent email asking for information regarding the
project’s progress, and you must now set aside some time to respond to this unexpected request.
Which of the following best describes this situation?

A. This is a workaround.
B. This is a part of Manage Communications process.
C. This is a part of Control Communications process.
D. This is a part of the Plan Stakeholder Management process

93. All of the following are functions of the project management office except:

A. Monitoring compliance with project management standards policies, procedures and templates
via project audits
B. Coaching, mentoring, training and oversight
C. Managing shared resources across all projects administered by PMO
D. Identifying and developing the organization's methodology, administrative practices, and rules

94. Of the following, which option is the most accurate?

A. Cost and staffing levels are high at the start.

B. Ability to influence the final characteristics of the product without affecting the cost is highest at
the start.
C. Uncertainty is the least at the start of the project.
D. Stakeholder influences increase over the life of the project.

95. Your development team is waiting for the design team to finish their work. As a project manager,
you have decided to use this approach to reduce uncertainty in the project. Which of the following
relationships does this describe?

A. Iterative relationship
B. Sequential relationship
C. Overlapping relationship
D. Common relationship

21
96. As a project manager, you are estimating the duration of your project activities using PERT
technique (Program Evaluation and Review Technique). For a particular project activity, your
optimistic estimate is 41 days, pessimistic estimate is 89 days, and most likely estimate is 60 days.
What would be the expected duration and range of the estimate for this activity?

A. 61.67 +/- 8.00

B. 31.27 +/-8.00
C. 61.67 +/-3.00
D. 31.27 +/-3.00

97. If an activity has an optimistic estimate of 10 days, a pessimistic estimate of 16 days, and a most
likely estimate of 12 days, what would be the expected variance in the activity duration?

A. 1 day
B. 6 days
C. 12.33 days
D. 12 days

98. You are a project manager managing a project with limited resources. Which of the following
schedule network analysis techniques would be most useful to modify the project schedule for
limited resources?

A. Critical Path Method

B. Fast Tracking
C. Critical Chain Method
D. Crashing

99. A major stakeholder in the project wants to know his role and responsibility in the scheduling
process of the project. He also wants to understand how the schedule baseline is established for the
project and which scheduling methodologies are used in the project. Which document should the
project manager ask him to refer to?

A. Project Management Plan

B. Project Schedule Baseline
C. Stakeholder Register
D. Schedule Management Plan

22
100. You are managing a project, which would provide e-Learning solutions to your customer. The
requirements of this project are not clearly defined in the beginning and there would be
modifications based on customer feedback as the project evolves. You decide to plan as much as
you can and begin to create work while continuing the planning. Which of the following techniques
would be the most helpful while defining activities for the project?

A. Rolling Wave Planning

B. Templates
C. Extreme Programming
D. Just in Time

101. As a project manager, you are a firm believer in process. You want to follow the best practices
from the beginning of the project. You understand the importance of having a formal kick-off
meeting to launch the project with all your key stakeholders, including the customer. However, you
are worried about the behavior of some of your team members. In the previous internal meeting,
there was utter chaos with the speaker shouting to be heard while others kept talking amongst
themselves and ignoring the speaker. What is the best strategy to use to avoid such a situation in
the kick-off meeting?

A. Set objectives of the kick off meeting clearly, so that all the attendees are aware of the meeting
agenda.
B. Ensure that all the key stakeholders are invited to avoid inviting disinterested people who would
not listen to speaker.
C. Communicate ground rules and ensure they are followed in all the meetings going forward.
D. Meet the troublemakers in the team and communicate the importance of meetings in a
project’s success. Then, warn them of disciplinary actions if they do not comply.

102. After the issuance of the project charter, which of the following activities, as part of planning,
will likely be done “First” in a given project?

A. Identify project stakeholders

B. Assemble a project team
C. Write a project scope statement
D. Create the WBS

103. Your software project is in the critical system testing stage when two of the senior members of
the team come to you with a conflict on usage of the simulation software during testing. One senior
member claims that the other person keeps the software engaged for almost all of the working
hours for the project. You decide to change their working schedules so that they no longer overlap.
Which is the best way to resolve this conflict?

A. Compromising
B. Collaborating
C. Forcing
D. Smoothing

23
104. As a project manager, you decide to create an issue log, which captures issue description,
owner, and the target date for the issue closure. All of the following are common examples of issues
in the project except?

A. Differences in opinion
B. Probable delay in the next delivery
C. Pending root cause analysis
D. Delay in receiving feedback from the customer

105. The project manager is preparing a report to inform a team members’ functional manager about
the great work they have been doing on the project. What process is the project manager
performing?

A. Manage Communications
B. Manage Project Team
C. Control Communications
D. Develop Project Team

106. A project manager wants to measure project performance against the project baseline. Which of
the following techniques would be most helpful?

A. Variance Analysis
B. Earned Value Technique
C. Work Performance Information
D. Reserve Analysis

107. A project team with a CPI of 0.78 is looking for options to reduce cost. Choose the best option
from the following.

A. Reduce a test cycle, in the System Testing phase

B. Reduce scope by cutting down non-essential features
C. Add more resources to expedite the schedule
D. Revisit estimates and eliminate risks; re-estimate

108. You are a project manager evaluating a decision to buy a licensed software tool. This tool has a
50% chance of being successfully implemented in your company and would cost $50,000. However,
there is a 40% chance that your company would be able to save $150,000 due to improved
productivity. What is the expected monetary value for this decision?

A. +$35,000
B. -$35,000
C. +$21,000
D. -$21,000

24
109. Your project has the following information based on earned value analysis, its Earned Value (EV)
is $1,000, Actual Cost (AC) is $ 850, and Planned Value (PV) is $1,050. Which of the following is true
about your project?

A. Your project is over budget and behind schedule

B. Your project is under budget and behind schedule
C. Your project is over budget and ahead of schedule
D. Your project is under budget and ahead of schedule

110. As a manager, you would like to get the status of the remaining work with respect to the funds
remaining. Which of the following measures will give you the information?

A. To-Complete Performance Index

B. Earned Value Technique Performance
C. Variance Analysis
D. Trend Analysis

111. Which of the following is not done as part of Monitor and Control process group?

A. Identifying new risks, and analyzing and tracking previously-identified risks

B. Providing updated cost and schedule information
C. Comparing the specifications of the products being produced to the Project Management Plan
D. Revising prior plans to correct issues that have occurred

112. In closing procurements, you are reviewing the entire procurements process, from the Plan
Procurements process onward. Which of the following are you performing?

A. Procurement Performance Review

B. Procurement Audit
C. Lessons Learned Documentation
D. Quality Control

113. Trend analysis is often performed using:

A. Fishbone diagram
B. Design of Experiments
C. Run Charts
D. Pareto Charts

114. “80% of the problems can be avoided if we resolve 20% of the underlying causes.” Which of the
following technique defines this principle?

A. Pareto diagram
B. Ishikawa diagram
C. Scatter diagrams
D. 5 -Why analysis

25
115. You are a project manager and as part of your monitor and control activities you found a
problem with your manufacturing process which is causing delays and increase in costs. The
problem can be fixed by a simple modification to the assembly system. You issued a change request,
which was approved. Which of the following is true?

A. The change will be implemented via Direct and Manage Project Work
B. The change will be implemented via Monitoring and Controlling
C. The change will be implemented via Perform Integrated Change Control
D. The change will require a modification to Scope Baseline

116. Which of the following is not true for stakeholders?

A. Stakeholders can be customers, sponsors, and the performing organization

B. Stakeholders cannot exert influence over the project, its deliverables, or project team members
C. Stakeholder identification is a continuous process
D. A project can be perceived as having both positive and negative results by the stakeholders

117. You are developing the project charter for a new project assigned to you. Which of the following
is not part of the enterprise environmental factors?

A. Lessons learned from previous projects

B. Work authorization system
C. Government and industry standards that affect your project
D. Knowledge of departments in your company that typically work on projects

118. You are being hired to manage a highway construction project for a contractor working for XYZ.
The sponsor is a project officer who works for the XYZ municipal government. You have three
separate teams working all three shifts, with a separate manager for each team. Each team has
members from two different unions, and each union has its own representative. Who is the best
person to approve the project charter?

A. Project manager
B. Union representatives
C. Project Officer who works for XYZ
D. Team managers

119. You are managing a project to build a multi-story complex in your city. You are waiting for the
clearance to start construction of a building. This is an example of:

A. External Dependency
B. Mandatory Dependency
C. Discretionary Dependency
D. Internal Dependency

26
120. A project manager wants to determine the variance for an activity estimate using a three-point
estimate with the following data Pessimistic=14, Optimistic=2, Realistic=5. What is the variance?

A. 5
B. 2
C. 4
D. Not enough information

121. A project team is working on the network diagram of a project and wants to determine the float
of a project activity. Which of the following is the correct formula?

A. Late finish-early finish (LF-EF)

B. Late finish-early finish (LF-EF) or late start-early start (LS-ES)
C. Late start-early start (LS-ES)
D. Late finish-late start (LF-LS)

122. You have just finished negotiations with a selected vendor. All terms and conditions of the
contract have been agreed to, and both parties are equally pleased with the process and its
outcome. You meet with the procurement officer at your company to draft an official letter of
notification of the contract award. This is an output of:

A. Plan Procurements
B. Contract Negotiations
C. Conduct Procurements
D. Control Procurements

123. As a project manager, you and your team are exploring alternatives to decrease project cost
without compromising the performance or scope of the project. Which of the following techniques
are you most likely using?

A. Benchmarking
B. Reverse Engineering
C. Process Analysis
D. Value Analysis

124. As a project manager, you are in the final stages of determining your cost baseline for the
project and funding requirements. Which process are you currently in?

A. Cost Planning
B. Cost Estimating
C. Cost Budgeting
D. Cost Control

27
125. Which of the following is the most important to derive at the total funding requirements and
periodic funding requirements of the project?

A. Management Reserve and Contingency Reserve

B. Cost Baseline and Management Reserve
C. Funding Limit Reconciliation
D. Project Budget and Contingency Reserve

126. A project manager likes to involve his team in the decision making process. Whenever there are
issues, which require urgent decisions, he calls the team to work out a solution together. This
approach is:

A. Correct, because it helps to get team buy-in and as well as their commitment to the change
B. Correct, as brainstorming technique helps to bring out creative ideas to solve the problem
C. Incorrect, because a lot of time and effort is spent by the project team on decisions which could
be made by the project manager
D. Incorrect, as not all the solutions coming of brainstorming session can be implemented resulting
in disappointment in the team

127. A project manager working in a matrix project environment feels there is some discontent in the
team members related to their dual reporting and the role of project manager on the project. The
project manager wants to communicate with the team to clarify their doubts. What is the best form
of communication for addressing this problem?

A. Formal written mail

B. Informal chat with the team
C. Face-to-face meeting
D. Informal written mail

128. A project manager in an information technology project is discussing a complex algorithm with a
new team member. After a long and thorough verbal discussion, the project manager asks the
person if he has understood the algorithm and can put it in the document. The team member
implies that he has understood. However, when the project manager goes through the document,
he realizes that the member did not understand what was actually said, thus resulting in an
inefficient use of time and effort. Who is responsible for this loss of time and how could it have been
avoided?

A. Project manager, he shouldn't have given the complex assignment to a new team member
B. Team member, since he implied he understood the discussion and did not probe the project
manager for additional information
C. Project manager, as he should have also helped the team member in preparing and reviewing
the document
D. Project manager, since it is his responsibility to ensure his message is clear and concise and
confirm that team member truly understands the message

28
129. You are managing a project with project teams in different geographical locations. There are
approximately 25 team members, across three different locations, with each location being led by a
team lead. Additionally, there are 3 members from a supporting group that are working part-time
on the project. How many communication channels are possible in your project?

A. 496
B. 992
C. 465
D. 31

130. As part of a joint venture, a project manager working with another company needs to share
some confidential information related to intellectual property rights. He wants to know the person
responsible for authorizing the release of this confidential information. Which project document
should he refer to?

A. Organizational Breakdown Structure

B. Project Charter
C. Project Communication Management Plan
D. Stakeholder Management Plan

131. You are a project manager in a manufacturing company. You want to analyze the output of a
production line, which manufactures piston rings. You want to determine whether the variations in
the jobs are inherent to the process or if the process is in need of adjustment. Which of the
following tools would be most useful?

A. Statistical sampling
B. Control charts
C. Pareto charts
D. Trend analysis

132. A project manager notices that a control chart has a group of seven non-random data points in a
series between the upper control limit and mean. What does it indicate about the process stability
of the project?

A. This is a random cause of variation and can be ignored

B. The process is stable and in control as none of the data points are outside control limits
C. The control limits for the process are well within specification limits
D. The process is out of statistical control and needs to be investigated

133. What is the term used for reserves that are maintained for unknown unknowns?

A. Contingency reserves
B. Management reserves
C. Project reserves
D. Product reserves

29
134. Which of the following is not a tool and technique used during the quality control process?

A. Control charts
B. Statistical sampling
C. Histogram
D. Quality audits

135. Your project is going through an audit cycle. A senior auditor points out that the target value for
Schedule Performance Index (SPI) is set too low and it should be increased at least by 5 percent. You
try to explain that this target value is set as per the organization baseline and cannot be changed.
Which of the following is correct statement in this case?

A. The Auditor is right, as the project has a critical deadline to meet and hence target SPI should be
increased
B. The Auditor is right; as the target value for SPI is a benchmark for the project, it should be kept
high and thus increased
C. The Project Manager is right; the schedule is not critical in the project and hence target SPI value
needn't be kept too high
D. The Project manager is right; target SPI is based on the organization's baseline, derived from its
process maturity level, and should be followed by the project

136. Project A has an Internal Rate of Return (IRR) of 20%, Project B has an IRR of 12%, Project C has
an IRR of 22%, and Project D has an IRR of 10%. Which of these would be the best project?

A. Project A
B. Project B
C. Project C
D. Project D

137. The project contract with your sponsor has just been terminated. As part of the termination
process you should do all the following except:

A. Set procedures for transferring both complete and unfinished product to the sponsor
B. Ensure the terms and conditions of the contract have been met to this point
C. Create an audit process and assign a team to review why the contract was terminated
D. Obtain final customer acceptance for all work completed up to the date of termination

138. Which of the following is not true about a bell curve from the following?

A. Most common type of distribution of a variable

B. Also known as Normal distribution
C. Also known as Gaussian distribution
D. Also known as Curvy Bell distribution

30
139. What is the value of Six Sigma?

A. 99.73
B. 95.45
C. 99.67
D. 99.99

In answering questions, 140-144, complete a network diagram using the following information:

Activity Predecessors Duration

(days)
A 2
B A 3
C B 3
D A 4
E D 4
F C, E 3
G E 4
H F,G 2

140. What is the total duration of the project?

A. 16 days
B. 15 days
C. 23 days
D. 21 days

141. What is the total float for activity F?

A. 1 day
B. 2 days
C. 3 days
D. 4 days

142. What is the Late Finish of activity C?

A. 8
B. 9
C. 10
D. 11

31
143. What is the critical path?

A. A-B-C-F-H
B. A-D-E-F-H
C. A-D-E-G-H
D. A-D-E-F-G-H

Solution for Network diagramming questions:

(Note: Scheduling method used is 0-day method)

DUR
ES Activity EF

Float

LS LF

Path Duration
A-B-C-F-H 13
A-D-E-F-H 15
A-D-E-G-H 16

32
144. What happens to the critical path if activity F starts a day late and increases to 4 days in
duration?

A. A-B-C-F-H
B. A-D-E-F-H
C. A-D-H
D. A-D-E-F-G-H

145. Which of the following would not be part of cost of conformance?

A. Prevention cost
B. Appraisal cost
C. Internal failure cost
D. Cost of training

146. A key stakeholder of the project is contacted for a requirements document approval, but he
shows no interest. The project manager decides to have a friendly, informal discussion with him to
understand the reason for his lack of interest. During the conversation, the stakeholder expresses
his displeasure that two of his key suggestions were not addressed on the project. He feels that his
approval or feedback does not really matter since his main requirements are not being captured.
What is the best option for the project manager in this case?

A. Agree with stakeholder and do not take his approval on requirements. Remove his name from
the list of stakeholders and avoid communicating with him further on project status
B. Incorporate the requirements of the stakeholder and then take his approval
C. Talk to your project sponsor about the issue and take his approval before taking any further
action
D. Explain to the stakeholder that although his suggestions were appreciated, it is not possible to
address all of them in this release due to project constraints. You will revisit them for the next
phase.

147. A key stakeholder expresses his concern over lack of project visibility and progress. He says that
he has been sent project status reports, but most times, it lacks information relevant to his
department. How should the project manager respond?

A. Review the project communication management plan to determine stakeholder's needs

B. Relook at distribute information to identify the gaps
C. Raise a change request to address the stakeholder's feedback
D. Relook at report performance process to understand the problem

33
148. A project manager would like to email everyone in a distributed team to update their time cards
for every week by Monday evening. What is the best way to communicate this expectation?

A. Formal written
B. Informal written
C. Formal verbal
D. Informal verbal

149. You received an e-mail message from one of your project team members regarding an
important item. You wrote an e-mail back to them stating that you received and read her email, you
understood it, and that you are responding to the message. This is an example of:

A. Formal, Verbal communication

B. Informal, Written communication
C. Informal, Verbal communication
D. Formal, Written communication

150. Which of the following is NOT a barrier to communication?

A. Body language and tone of voice

B. Language and cultural differences
C. Noise
D. Physical distance

151. After a major milestone release, some of the key stakeholders are not happy and complain their
requirements are not met. In which of the following processes, should the project manager have
involved them to ensure their approval for the release?

A. Project Management Plan Development

B. Identifying Constraints
C. Validate Scope
D. Schedule Management

152. A project manager is working towards improving the competencies, team interaction, and
overall team environment to enhance project performance. Which of the following tools and
techniques would not be helpful here?

A. Training
B. Recognition and rewards
C. Conflict management
D. Co-location

34
153. What is the most common source of conflict that may be experienced during project planning?

A. Schedule
B. Project priorities
C. Administrative procedures
D. Personality

154. A project manager is in the process of collecting, organizing, and disseminating information on
how project resources are being used to complete project objectives. In addition, he is collating
information on cost, schedule, and level of quality. He is also going through the influence of risks on
project objectives. Which process the project manager is in?

A. Direct and Manage Project Work

B. Manage Communications
C. Earned Value Technique
D. Monitor and Control Process Group

155. A project manager wants to present a project performance report to the management, which
captures project results over the last 3 years to see if the performance is improving or deteriorating.
Which of the following reports should he use?

A. Earned Value
B. Status Report
C. Forecasting Report
D. Trend Report

156. A project manager is planning the project and he is creating a plan to describe how human
resource requirements in the project would be met. He is using a bar chart tool called a resource
histogram for charting this requirement. However, he notices that some of the individual bars in the
resource histogram extend beyond the maximum allowed hours. What should the project manager
do to correct it?

A. Reduce Scope
B. Extend Working Hours
C. Resource Leveling
D. Schedule Compression

157. According to Maslow's Hierarchy of needs, what comes highest on the pyramid?

A. Social
B. Safety
C. Physiological
D. Hygiene Factors

35
158. All of the following items may need to be changed or re-visited after the complete project team
is acquired, except:

A. Risk Register
B. Budget
C. Activity Duration Estimates
D. Project Charter

159. You are a project manager in a financial firm with multinational dealings. You feel the financial
meltdown in one of the client's countries could affect your project adversely and you want to hedge
your risks. Although the probability of occurrence of the event is low, you are advised to play it safe.
In terms of risk attitude, your organization could best be described as?

A. Risk Seeker
B. Risk Averse
C. Risk Neutral
D. Risk Mitigator

160. Which of the following statements describes the laissez faire style of leadership?

A. The manager gives clear directions and expects compliance

B. The manager involves the team members in decision making
C. The manager delegates and provides little or no guidance
D. The manager is like a dictator and will not tolerate divergence of thought

161. As a project manager, you are worried about the continuous bad performance of one of your
team members. You have spoken to him over coffee, but there seems to be no improvement. What
is the most suitable way to communicate your dissatisfaction?

A. Formal, Verbal
B. Formal, Written
C. Informal, Written
D. Informal, Verbal

162. Which of the following is not an input to the process Manage Stakeholder Engagements?

A. Stakeholder Management Plan

B. Communication Management Plan
C. Issue Log
D. Change Log

36
163. A project manager knows that managing the expectations of stakeholders helps to increase the
probability of project success by ensuring that stakeholders understand the project benefits and
risks. For this process, the project manager could use all of the following tools and techniques
except:

A. Issue Log
B. Communication methods
C. Active listening
D. Writing skills

164. A project manager shares project performance through status reports via email to all the
stakeholders of the project. Which of the following techniques is he using?

A. Kick-off meeting
B. Pull communication
C. Push communication
D. Communication model

165. As a project manager, you need to estimate the regression testing for your product. You would
like to do 5 full testing cycles. Each cycle is estimated to take 4 days. What should be your estimated
duration for the testing activity?

A. 25 days
B. 18 to 22 days
C. 18 days
D. 22 to 24 days

166. As part of project stage review, you are presenting project performance reports to the
stakeholders. The reports show that both the cost and schedule variances are positive for the
project. What does it indicate about the current project status?

A. Project is under budget and behind schedule

B. Project is over budget and behind schedule
C. Project is under budget and ahead of schedule
D. Project is over budget and ahead of schedule

167. You are a project manager in a manufacturing company and you want to assess the current
quality of your production process. You also want to check if the process is stable over time or if
there are any special causes of variation. Which of the following tools would be most suitable for
this purpose?

A. Control chart
B. Pareto Chart
C. Test of Normality
D. Inspection

37
168. The process of predicting future performance based on the current performance is called:

A. Variance Analysis
B. Trend Analysis
C. Design of Experiments
D. Benchmarking

169. You are managing a project with a total budget of $36,000 to be finished in one year. You are in
the end of the 6th month and currently the project is on schedule; however, the actual cost of the
project is $20,000. What is the cost variance of the project?

A. +$2000
B. -$2000
C. +$16,000
D. -$6,000

170. Which of the following statements is true about control charts?

A. Special causes are easier to visualize and handle than common causes
B. Common causes are easier to visualize and handle than Special causes
C. A process is stable if it has only special causes
D. None of the above

171. You are a project manager managing a large software project. It has a month long design phase
in which the team would be preparing the design documents for independent project modules.
Review activity for these modules can begin 15 days after starting the design phase. The 15 days
difference between the start of the design phase and the start of the review shows a(n) ________
between the two activities.

A. Lead
B. Lag
C. External Dependency
D. Mandatory Dependency

172. The estimating technique that uses a statistical relationship between the historical data and
other variables to calculate an estimate for an activity is called:

A. Analogous Estimating
B. Parametric Estimating
C. Three-Point Estimating
D. Monte Carlo technique

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173. Which of the following is not an advantage of a fixed price contract?

A. Less work for buyer to manage

B. Seller has a strong incentive to control costs
C. Buyer knows the total price at project starts
D. Final cost may be more than a cost reimbursable contract because contractors have to inflate
the price to cover their risk

174. You are recording measurements taken from inspection activities your project team has
performed over the past few weeks, and you are looking for any patterns in the variations over time.
What are you using?

A. Control Chart
B. Pareto Chart
C. Cause and Effect Diagram
D. Run Chart

175. Which of the following factors is not part of Maslow's Hierarchy of Needs?

A. Physiological Needs
B. Social Needs
C. Security Needs
D. Material Needs

176. Which of the following is a tool for the quality assurance process?

A. Quality Audit
B. Cost of Quality
C. Inspection
D. Quality Metrics

177. A project manager working on a construction project identifies a risk of a heavy storm in the
coming months, which might affect the construction activity. However, he does not have any
reliable information on the weather forecast or the severity of the storm. In this case, what is the
best the project manager can do?

A. Capture the risk in the risk register

B. Ignore the risk as nothing can be done to avoid it
C. Actively accept the risk and allocate time and cost reserve in contingency fund
D. Proceed with risk response strategy to counter the risk

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178. You are a project manager working on a compliance project in a banking firm. The project is
scheduled to complete six weeks from now. Your sponsor tells you that if the project is finished
sooner, the company can get some monetary incentives offered by the government. What effect
would it have, if you decide to fast track the project?

A. Increase risk in the project

B. Not affect the project risk
C. Decrease risk in the project
D. Cannot be determined

179. You are a project manager of a software development project. You have outsourced a
component of your product to third-party vendor, which is due to be delivered next week. You find
out that the delivery of the component may be delayed due to political unrest in the vendor's
location. What is the best you can do in this situation?

A. Report your senior manager about probable delay along with details on the current political
situation at vendor's place
B. Communicate to the vendor that any possible delay would attract a fine and affect future
payments
C. Revisit your project schedule and look at alternatives to reduce the impact of the delay
D. Since there is no official communication from the vendor, you need to use wait and watch policy

180. A project manager is conducting a bidder conference. Which of the following tools and
techniques will not be useful in this process?

A. Independent Estimates
B. Analytical Techniques
C. Procurement Negotiations
D. Make-or-buy Analysis

181. After awarding contract to one of the sellers, you realize you have missed a clause for delay in
the contract and want to modify it. How should you proceed?

A. Contract is legally binding and cannot be changed once signed

B. Project manager should inform the seller about the change in the next meeting
C. Project manager should inform the seller about the change through a formal written
communication
D. Project manager should proceed with Contract Change Control System at his end

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182. Your firm awarded a cost reimbursable contract to a pharmaceutical company for some
research related activity. Over time, a large number of changes have taken place on the project and
it is difficult to keep track of the status of these change requests. What is the best alternative for a
project manager in this case?

A. Terminate the existing contract and negotiate a new one with the seller
B. Capture all the change requests, along with their current status and follow the contract change
control system
C. Terminate the existing contract and sign a similar one based on the same terms and conditions
as the earlier one
D. Seek advice from the senior management of your organization

183. As a project manager, you are conducting a structured review of the seller's progress to deliver
the project within the contract specifications. Your objective is to determine progress with respect
to the procurement statement of work. In which stage of the project, would you be doing this
review?

A. Before contract closure

B. Before awarding the contract
C. As part of project status review
D. In case of non-conformance by seller

184. You are managing a complex, critical project and have made many efforts to make the team
technically competitive during the process. The project is in the final acceptance testing stage when
a critical resource comes to discuss his plans of continuing his education and leaving his current
assignment. He would require a positive recommendation for work from you to fulfill admission
requirements. What should you do?

A. Tell him that you wouldn't recommend him as he has broken your trust by leaving project
before closure
B. Immediately ask functional manager to remove him from the project and give him a bad
recommendation
C. Discuss and plan his smooth exit which would least affect the project schedule
D. Compliment him on his decision and suggest him to leave project whenever he likes as you
would handle his additional responsibilities

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185. You are managing a software project, which is due for design document release next week. You
are currently reviewing the document, when an influential stakeholder asks you to add a feature to
the existing design. Earlier, during the final stages of project release, this same stakeholder
approached you with other unreasonable demands. What is the best you can do in this situation?

A. Report his behavior to the senior manager suggesting them why he should no longer be
associated to your project as a stakeholder
B. As this person is influential, you have no option but to listen to him and add the functionality
C. Determine the impact of this change on your schedule and their constraints before taking a
decision
D. Ask him to raise a written change request form and then follow integrated change control

186. Of the following, which conflict resolution technique is believed to generate the least positive
results?

A. Problem Solving
B. Avoidance
C. Compromising
D. Forcing

187. While monitoring the project you find that an accepted risk is going to occur. Which of the
following techniques will you use as part of your response?

A. Risk Response Plan

B. Fallback Plan
C. Mitigation Plan
D. Risk Register

188. You manage a project that calls for the production of many special alloy screws, which must
adhere to very particular standards for use in the aerospace industry. Each screw is measured and
weighed, and a notation is made to show the actual value in relation to the mean. What are you
using?

A. Control Chart, which is a tool and technique of Plan Quality

B. Control Chart, which is a tool and technique of Perform Quality Control and Plan Quality
C. Neither A nor B
D. Pareto Chart

189. A cost reimbursable contract has an estimated cost of $15,000. If the seller beats the cost, they
will share the savings, 75% to the buyer and 25% to the seller. If the actual costs come in at $12,000,
what is the final price?

A. $12,500
B. $12,750
C. $12,250
D. $12,000

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190. As a project manager, you understand the importance of contract documents and
correspondence for future references. Which of the following can be used to manage and store
contract documents and records?

A. Claims Administration
B. Audit Reports
C. Lessons Learned
D. Records Management System

191. You have recently joined a new construction company and you find that your employer is
violating the construction permit issued by the local city government. What should you do first?

A. Inform the city authority of the violation

B. Talk to your employer to find out if they are aware of breaking the law
C. Complain the legal department of the company
D. Do nothing as you are new in the organization

192. A project manager is concerned about team building on her project. One of the mandatory
things that she must have in order to have good team building is:

A. Commitment from top-level management

B. Co-location of team members
C. Establishment of clear negotiated goals
D. Open discussion of poor individual performance

193. You are managing a multinational project with team members in different countries with varying
time zones. In this scenario, you wish to choose a communication medium, which is most efficient
for the project requirements. What is the most appropriate way to address this?

A. Explore communications tools available in the market and ask for quotation exclusively for your
project instead of using existing tool in the organization
B. Use the most cost-effective technique and involve everyone to explain its usage
C. Use a combination of communication technology as being done in your peer's project
D. Discuss these communication requirements and available options with stakeholders to seek
their input

194. As a project manager of a construction project, you are inviting requests for proposal from
eligible vendors. In the list, you find the name of a good friend, ex-colleague, and classmate from
your college days. He was a methodical, sharp student and excelled in his subjects. What should you
do next?

A. Give him the contract as you are quite sure he would do a good job
B. Give him some inputs on how your organization awards the contract to improve his chances
C. Steer yourself away from the bidding process and inform your sponsor
D. Keep silent and continue with the procurement process

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195. As a project manager, you have a large team reporting to you with two members working on
this technology for the first time. At the beginning of the project, you were concerned that the
members would not be able to contribute as much due to the technical complexity of the project.
However, you spent time and gave them the required training in order to perform. During your
assessment, you find some areas, which still require improvement. What should you do next?

A. Discuss this with the functional manager asking him to assign these resources in some other
project as you have already spent enough effort of them
B. Give them more challenging assignments so that they fail and you have reasons to expel them
from the team
C. Assess their current weak areas and provide more focused training with regular feedback
D. Call them in your chamber and give them a warning that this is their last chance to perform in
the project

196. Your project is well underway in a foreign country. The cargo ship with your project equipment,
supplies, and pre-fabricated pieces is sitting off the coast. You have been informed that the
harbormaster at the port of entry is refusing to allow the cargo ship entry because a "port entry
fee", equivalent to $5,000 USD, has not been paid to the harbormaster. Which of the following
should the project manager do first?

A. Pay the fee to allow the ship entry and get the project moving
B. Contact the corporate office for further guidance
C. Refuse to pay the fee since it is being paid to the harbormaster
D. Ensure the fee is not a bribe to the harbormaster

197. During project execution, the customer interprets a clause in the contract differently and
demands an elaborate design document as a part of the next deliverable. According to you, this is
not included in the deliverable list. What is the best you can do to resolve the situation?

A. Change the contract and continue with your project work

B. Accept customer's demand as he is the one responsible for project's success
C. Raise a complain to project sponsor along with the implications of accepting such request on
schedule and cost of the project
D. Document the dispute and refer to the claims administration

198. You are working at a customer location in a foreign country where it is customary to exchange
gifts during their New Year celebrations. Your company forbids you to accept any form of gifts from
your customer. However, you have a strong feeling that if you refuse to accept and reciprocate the
gesture, it can severely affect your relationship with the customer. In this case, it is best to:

A. Politely refuse to accept any gifts explaining your company policy

B. Discuss this situation with your project sponsor or legal department
C. Accept the gift and keep it confidential so that there is no loss of face for your organization
D. Take a break from project work to go on a small vacation during local New Year time

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199. Your project has faced some unforeseen issues that have delayed it. The project is very critical
for the company and it has to meet the scheduled deadline. In order to meet the deadline your
team would have to work over the weekends for the next two weeks. However, you know that many
of the team members will have some personal commitments and it will be very difficult for them to
work for seven consecutive days. In which process are you?

A. Hire additional resources and brief them about the project

B. Inform the customer that this deadline can't be met
C. Discuss the situation with the team and give them the choice to willingly work overtime
D. Send an official mail making it compulsory for the team to come and work over the weekends

200. You are a project manager, who is in the process of performing the work defined in the project
management plan to achieve the project objectives. In which process are you?

A. Develop Project Management Plan

B. Monitor and Control Project work
C. Direct and Manage Project Work
D. Execution process group

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