PRACTICAL TRAINING SEMINAR

ON

ONLINE COMPLAINT MANAGEMENT SYSTEM

SUBMITTED BY-
HIMANSHU CHAURISHIYA
HOW?
N.T.P.C. ANTA POWER PLANT
INTODUCTION

• NTPC, the largest power company in india,was

setup in 1975 to accelerate power development
in the country.
• Capacity of this power plant is 419.33 MW.
• It is the combined cycle power plant.
• N.T.P.C. has seven gas based power stations
including N.T.P.C. Anta.
• N.T.P.C. Anta has three gas turbines and one
steam turbine generator.
 POWER GENERATION

CCT

CONTROL ROOM

PIPELINE
ROAD
TANKER

NAPTHA PLANT NATURAL GAS PLANT

COMBINED CYCLE TECHNOLOGY
COMBINED CYCLE TECHNOLOGY

• In power plants a widely used combination is a gas

turbine burning Natural Gas whose hot exhaust
powers a steam power plant. This is called a
combined cycle gas turbine plant.
• Combined Cycle Plant produces electricity from two
sources of energy instead of one.
• N.T.P.C. Anta has three gas turbines generator sets
of 89.20 MW and one steam generator set of 153.20
MW.
• GAS TURBINE are equipped with dual fuel burner
for gaseous fuel and liquid fuel.
HOW?
HOW ELECTRICITY GETS TO
YOUR HOME?
INTRODUCTION -PHP
• PHP : Hypertext Pre-processor
• PHP is a widely-used open source general-purpose
scripting language that is especially suited for web
development and can be embedded into HTML.
• PHP is a server-side scripting language, like ASP
• PHP scripts are executed on the server
• PHP supports many databases
(MySQL, Informix, Oracle, Sybase, Solid, PostgreS
QL, Generic ODBC, etc.)

Continue…..
INTRODUCTION -PHP

• PHP files can contain text, HTML tags and

scripts
• PHP files are returned to the browser as plain
HTML
• PHP files have a file extension of
".php", ".php3", or ".phtml"
• PHP is an open source software
• PHP is free to download and use
MYSQL

• MySQL is a database server

• MySQL is ideal for both small and large
applications
• MySQL supports standard SQL
• MySQL compiles on a number of platforms
• MySQL is free to download and use
SERVER
• A computer or device on a network that manages
network resources. There are many different types
of servers. For example:
• File server: A computer and storage
device dedicated to storing files. Any user on the
network can store files on the server.
• Print server: A computer that manages one or
more printers, and a network server is a computer
that manages network traffic.
• Database server: A computer system that
processes database queries.
HARD DISK
• A hard disk drive (HDD also hard drive, hard
disk, or disk drive) is a device for storing and
retrieving digital information, primarily computer
data. It consists of one or more rigid (hence "hard")
rapidly rotating discs (platters) coated with magnetic
material, and with magnetic heads arranged to write
data to the surfaces and read it from them.
• The hard disk drive is the main, and usually
largest, data storage device in a computer.
The operating system, software titles and most other
files are stored in the hard disk drive.
PHP INTERPRETER

• The PHP interpreter processes the

page, communicating with file
systems, databases, and email servers as
necessary, and then delivers a web page to the
web server to return to the browser.
• PHP interpreter extract a code within enclosing
and closing tags.
BROWSER
• A web browser is a software application for
retrieving, presenting, and traversing information
resources on the World Wide Web. An information
resource is identified by a Uniform Resource
Identifier (URI) and may be a web
page, image, video, or other piece of content.
Hyperlinks present in resources enable users easily
to navigate their browsers to related resources. A
web browser can also be defined as an application
software or program designed to enable users to
access, retrieve and view documents and other
resources on the Internet.
 HOW IT WORKS?
1
6
7

4
3

2 5
INTRODUCTION-OCMS
• Software allows user to register complaints i.e.
Electricity complaint or Telephone complaint.
• Software has login page to sign-in where user
enters a username and password to register a
complaint.
• New user sign-up to register a complaint. This
software contain sign-up form that is to be filled
by the user .
• Software also provide complaint number with
detail.
 WHY OCMS?

SAVE

DISABLED GO

SPEEDY
OPEN 24 HOURS

OLD-AGE HUMAN
ERROR
OCMS

4 5 6

3
7
SCREENSHOTS
WELCOME
LOGIN
LOGIN VALIDATION
SIGN-UP
SIGN-UP VALIDATION
SIGN-UP VALIDATION
SIGNING-UP
ACTIVATION BY EMAIL
RECEIVED MESSEAGE
ACTIVATION-LINK
COMPLAINT
COMPLAINT FORM
DISPLAYING DETAILS OF COMPLAINTS
USER-PROFILE
UPDATE PASSWORD
DATABASE
SQL RESULT
SQL RESULT WITH UPDATE PASSWORD
HELP
CONTACT US HERE
 ANY
QUERIES?
THANK
YOU