Name of person interviewed: ​Stephen Hadzima

Profession: ​Chief Medical Officer

Location and business name: ​Texas Health Presbyterian- Plano
Date of interview: ​10/12/18
Time: ​1:00pm

My second interview went very well! It was at Texas Presbyterian Plano, the
same location as my first interview. When I walked into the administration office, I was
greeted by all of the staff that I met last time I was there. Once I got over to the
secretary, she told me that my first interview for the day had been canceled due to an
emergency downstairs. Since that caused me to have 45 minutes to kill, I went down to
the cafeteria and prepared myself for my next interview.
When it was time, I walked back to the administration office an​d shook hands with
the Chief Medical Officer Steve Hadzima. Once we sat down in his office, the first thing I noticed
was that he was not very outspoken. It was up to me to carry the interview, unlike my interview
with Josh where he held the conversation. Nevertheless, it didn't stop us from having a great
conversation. We talked about the diverse path he took through medicine including medical
school and running his own practice, and we finished off by talking about my future goals as an
administrator. For this second interview, I was hoping to understand more of the business side
of administration, and Stephen definitely helped me accomplish that goal. I learned a lot of new
information that me and Josh didn't get to cover, and I am hoping that my third interview will
help to round out my final thoughts and questions about hospital administration.

Can you give me a description of your job duties?

● Credential evaluations
● Consultant services
● Risk management/ liabilities
● Discharges
● Contracting staff/ companies

How would you break down the percentage of time you spend on the different
areas of your job duties?
● Most time is spent on liability management- meet with risk management team
(smallest team in working under administration)

What other types of hospital personnel (doctors, nurses, surgeons ect) do you
work alongside during a routine work day?
● Works with mostly with other administrators
● Rarely meets with doctors or nurses, but it happens on occasion

How often do you have face to face interactions with the hospital patients?
● Only in emergency discharge or liability situations

How similar or diverse are your workdays?

● Workdays all have the same general outline with different content
 ● Example: every day is filled with meetings, but the content of the meetings is
always different

How do you determine your work hours?

● Hours are very flexible
● You can work them around your schedule, but some times of year require more
time than others

What do you see as the most rewarding parts of your job? most challenging?
● Getting to enact change on a larger scale
● That much change take much more time

What skills do you feel are particularly important in doing your job?
● Balance!
● You have to learn to balance your time at work, but remember to keep it separate
from your personal life

How often do you travel to different hospitals? How far do you have to travel get
to them?
● Hardly ever

Is it hard to balance your personal life with your work life?

● Not really
● Could have been easier for him since he started by working at his own practice,
but it’s not hard to get the hang of

What is the average salary that you or other hospital administrators earn yearly?
● It is about the same as a doctor
● It is higher than a pediatrician but lower than a surgeon

What do you believe is the best college pathway to your job? And would you
recommend a masters degree in public health or business administration?
● Medical school is always a good idea, but math or science undergrads will do
● Its best to get a MBA because of all the business you will be conducting

What advice do you have for me or for someone just getting started in this field?
● Find an administration job that you like to work, because you will most likely be
doing it for a while