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Comprehensibility of Dysarthric Speech

Article  in  American Journal of Speech-Language Pathology · February 1996


DOI: 10.1044/1058-0360.0501.55

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Comprehensibility of Dysarthric Speech:


Implications for Assessment and Treatment
Planning

Kathryn M. Yorkston
Edythe A. Strand
Mary R.T. Kennedy
University of Washington, Seattle

This paper describes the concept of model of chronic disease as a factor in disability
comprehensibility and how it is an important affecting speech performance in physical and/or
construct in the assessment and treatment of social contexts. The literature related to
dysarthric speech. Intelligibility and comprehen- comprehensibility of dysarthric speech is
sibility are differentiated in terms of their reviewed. Clinical approaches to improving
definition, measurement, and approaches to comprehensibility, including issues of candi-
treatment. Specifically, comprehensibility is dacy, intervention planning, and treatment
defined within the World Health Organization approaches, are discussed.

T
he term comprehensibility has been applied to words or sentences. Second, the transmission system will
measurement of the adequacy of communication in impact intelligibility of the utterance. For example, live
a number of populations, including speakers of voice will often yield higher intelligibility scores than
English as a second language and individuals with hearing transcriptions of tape-recorded utterances. Finally, the
impairment. Barefoot and colleagues (Barefoot, Bochner, listener’s task will influence intelligibility scores. For
Johnson, & vom Eigen, 1993) suggest that comprehensibil- example, forced-choice word selection and sentence
ity can be defined as “the extent to which a listener completion will yield higher scores than orthographic
understands utterances produced by a speaker in a commu- transcription.
nication context” (p. 32). The notion of communicative The concepts of comprehensibility and intelligibility
context is not new. Miller and Selfridge (1950) suggest that may be distinguished by the fact that comprehensibility
total context includes the sum of all conditions surrounding incorporates signal-independent information such as
a communication event. It is the knowledge shared by the syntax, semantics, and physical context. Figures 1 and 2
communication partners about the time, place, topic, illustrate the distinction between speech intelligibility and
purpose, or any other feature of the setting in which the comprehensibility as applied to the area of dysarthria. A
utterance occurs. review of Figure 1 suggests that speech intelligibility is a
Those who conduct clinical research in dysarthria have measure of the adequacy of the acoustic signal. It is the
focused more on intelligibility than on comprehensibility. product of at least two components. The first component is
The term intelligibility refers to the degree to which the the impairment or the disordered speech production
acoustic signal (the utterance produced by the dysarthric mechanism. The second component represents compensa-
speaker) is understood by a listener. Intelligibility is tory strategies the speaker employs in response to the
typically measured by having listeners orthographically impairment. When intelligibility is measured in the clinical
transcribe words or sentences that the speaker reads. An setting, all other signal-independent information is held
intelligibility score is then computed by dividing the constant. For example, information such as semantic
number of words understood by the total number of words context provided in the natural communication environ-
spoken. Because many factors influence intelligibility, a ment is removed by using standard or randomly selected
number of aspects of measurement are typically controlled words and sentences. Measures of speech intelligibility
(Yorkston, Beukelman, & Traynor, 1984). First, the have been employed as a gauge of each of its compo-
speaker’s task is held constant because intelligibility scores nents—the impairment and the compensatory strategies
may differ depending on whether the speaker is producing employed by the speaker to improve speech production.

American Journal of Speech-Language Pathology • Vol. 5 • 1058-0360/96/0501-0055 © American Speech-Language-Hearing


Yorkston • Strand Association
• Kennedy 55
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FIGURE 1. A model of factors that contribute to the adequacy repairs and explicit instructions. Intelligibility changes
of the acoustic signal and therefore to the speech intelligibility have been one of the measures used to document other
of dysarthric individuals.
treatment effects, including increased respiratory/
phonatory effort in Parkinson’s disease (Ramig, 1992;
Ramig, Bonitati, Lemke, & Horii, 1994), palatal lift fitting
(Aten, McDonald, Simpson, & Gutierrez, 1984; Yorkston,
Honsinger, Beukelman, & Taylor, 1989) and increased
physiologic support (Workinger & Netsell, 1992).
Figure 2 illustrates the additional factors that come into
play when considering the concept of comprehensibility.
Note that contextual or signal-independent information is
available to the listener as the acoustic signal is being
heard and processed. This information may take the form
of semantic or syntactic context, cues from the physical
environment, gestures or illustrators, and orthographic cues
such as the initial letters of words. The addition of contex-
tual information provides the listener with additional cues
to supplement the information conveyed by the acoustic
signal. Therefore, the concept of comprehensibility
provides an estimate of the adequacy of performance in
natural communication settings. As rehabilitation special-
ists are being required to document treatment efficacy,
an increased emphasis has been placed on factors that
contribute to enhancement of the overall communicative
For example, it has been used as an overall indicator of effectiveness.
severity of dysarthria or functional limitation imposed by The purpose of this paper is to (a) define comprehensi-
the speech impairment (Yorkston, Beukelman, & Bell, bility within the World Health Organization model of
1988). In a recent survey of 10 years of dysarthria research, chronic disease, (b) review the growing literature related to
speech intelligibility was used as an index of severity in comprehensibility of dysarthric speech, and (c) discuss
69% of those manuscripts that reported severity of clinical approaches to improving comprehensibility,
dysarthria as a subject descriptor (Strand & Yorkston, including issues of candidacy, intervention planning, and
1994). Speech intelligibility has also been used as a treatment approaches.
measure of treatment effects. Yorkston, Hammen,
Beukelman, and Traynor (1990) reported changes in
speech intelligibility resulting from reduction in the
Comprehensibility Within the Model
speaking rates of individuals with ataxic and hypokinetic of Chronic Disease
dysarthria. Kennedy, Strand, and Yorkston (1994) used Because dysarthria is a chronic disorder, the World
intelligibility measures as an indicator of changes made by Health Organization (WHO) model of chronic disease has
dysarthric speakers in response to requests for verbal been used as a framework for describing approaches to
assessment and treatment (Yorkston et al., 1988). Recently,
a revised framework was suggested to provide a more
FIGURE 2. A model of factors that contribute to comprehensi- functional perspective (Institute of Medicine, 1991). This
bility of dysarthric individuals.
model contains five parameters: (a) pathophysiology
(changes in basic cell or functional physiology); (b)
impairment (loss or change in physiologic function); (c)
functional limitation (restriction or lack of ability to
perform an action or function because of the impairment);
(d) disability (limitations in performance of specific
functions within a natural context); and (e) societal
limitation (changes in performance that limit fulfillment of
social roles or deny access to services).
To illustrate the use of this model for dysarthria, Table 1
contains examples of the levels of deficits, assessment
targets, and approaches to intervention for each of the
parameters of the model. The examples used are taken
from amyotrophic lateral sclerosis (ALS), a progressive
neurologic disease frequently resulting in dysarthria. The
pathophysiologic deficit is degeneration of upper and lower
motor neurons. Assessment targets to determine whether
there is motor neuron degeneration consist of EMG and

56 American Journal of Speech-Language Pathology • Vol. 5 • No. 1 February 1996


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TABLE 1. A conceptual framework for assessment and intervention in ALS dysarthria. (Adapted from work initially developed by
the Institute of Medicine and published in Disability in America, 1991).

Pathophysiology Impairment Functional Limitation Disability Societal Limitation

Definition Interruption or inter- Loss and/or abnorm- Restriction or lack of Inability or limitation in Restriction, attributable to
ference of normal ality of mental, emo- ability to perform an performing socially social policy or barriers
physiological and tional, physiological, action or activity in defined activities and (structural or attitudinal),
developmental pro- or anatomical struc- the manner or range roles within a social which limits fulfillment of
cesses or structures ture or function, inclu- considered normal and physical environ- roles or denies access to
ding secondary that results from ment as a result of services or opportunities
losses and pain impairment internal or external
factors and their
interplay

Level of deficit Cells and tissues Components of the Speech performance Speech performance Performance of roles by
speech production with full range, speed, in a physical and speakers in social context
process, including strength, & coordi- social context
respiration, phonation, nation
velopharyngeal func-
tion, and oral articula-
tory structures

Examples of Degeneration of upper Changes in respira- Speech intelligibility Comprehensibility Premature retirement
assessment & lower motor tory support
targets neurons through EMG
& clinical observation

Examples of No physiologic inter- Energy conservation Proper phrasing of • Reduction in noise Scaffolding to support work-
approaches vention is currently techniques to com- utterances to high- in the environment related activities
to intervention available for ALS pensate for poor light stress patterning • Partner signals
respiratory support when messages are
not understood so
that repair strategies
can be initiated

clinical observation of spasticity, fasciculations, and the environment during communicative exchanges.
atrophy. Currently, there is not intervention at this physi- Another example of intervention at the level of disability
ologic level. The impairment associated with dysarthria in might be teaching the communication partner to signal
ALS results from deficits in respiration, phonation, when messages have not been understood so that strategies
velopharyngeal function, and/or oral articulation. Ap- for repair can be initiated. The final level in this framework
proaches to the assessment and treatment of the impair- is societal limitation. This implies the restriction of a
ment have been described elsewhere (Rosenbek & speaker’s ability to perform societal roles because of the
LaPointe, 1985; Yorkston et al., 1988). Using the example dysarthria. With some recent exceptions (King, Ramig,
of dysarthria associated with ALS, the assessment target Stein, & Dereshiwsky, 1994), there are no structured
for understanding the contribution of reduced respiratory approaches for measurement of such limitations in
support to the speech impairment may include measure- dysarthria. Until better measures are available, we must
ment of vital capacity, sustained phonation time, and rely on activities such as interviews regarding recreation,
phrase length. Intervention at the level of the impairment home maintenance, or vocational roles. Intervention at the
might include training the use of energy conservation level of societal limitation may take the form of develop-
techniques to compensate for poor respiratory support. For ment of scaffolding to support work-related activities or
the parameter of functional limitation, the level of deficit educating employers about the removal of barriers to
refers to how well the dysarthric speaker can perform communication.
movements to produce the intended acoustic output. At this
point, measures such as speech intelligibility are targets of
assessment. An example of intervention at this level might
Studies of Comprehensibility
be encouraging the speaker to use proper phrasing in order in Dysarthria
to highlight stress patterning, thus improving speech There are many reports in the field of dysarthria that
intelligibility. focus on speech intelligibility. Studies of children (Kent,
If functional limitation is defined as performance of an Miolo, & Bloedel, 1994) and of adults (Yorkston, Dowden,
activity, the disability is the performance of that activity in & Beukelman, 1992) have been reviewed elsewhere. The
a natural setting or context. We are recommending that the focus of the following section will be on those studies that
term comprehensibility be used to indicate the adequacy of measure speech intelligibility in the context of some type
speech performance in a social context. An example of of signal-independent information. The term that we are
intervention at this level might be the reduction of noise in applying to this topic is comprehensibility.

Yorkston • Strand • Kennedy 57


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Semantic Context FIGURE 3. Single word intelligibility scores for the No Context
and Context condition when subjects were grouped according
The contribution of semantic context to intelligibility to dysarthria severity. (Reprinted with permission, Hammen et
has perhaps received the most substantial research atten- al., 1991.)
tion. Hammen and colleagues (Hammen, Yorkston, &
Dowden, 1991) studied the impact of semantic categories
on judges’ ability to understand single words produced by
21 individuals with moderate to profound dysarthria. The
semantic categories were developed by asking responders
to provide prototypical examples of words or phrases in 60
common semantic categories. Table 2 contains examples of
six semantic categories and the set of 12 words or phrases
most commonly provided for that category. Dysarthric
speakers produced a list of 50 words randomly selected
from semantic categories such as these. Three judges
orthographically transcribed the word lists, first without
semantic context and then with the context provided.
Results displayed in Figure 3 suggest that word intelligibil-
ity increased with semantic context for all severity groups:
speakers with profound, severe, and moderate dysarthria.
The largest difference was noted for the severe group,
where scores improved by 40.2%.
In extending the study of the effects of semantic context
on speech intelligibility, Dongilli (1994) examined single
words and target words embedded in sentences produced
severity from mild to profound. Results indicated that
by eight individuals with flaccid dysarthria ranging in
severely dysarthric speakers benefited the most from
TABLE 2. Examples of semantic contexts and words or
semantic cues, whereas mildly dysarthric speakers ben-
phrases provided most frequently. Lists are presented in efited the least. Overall, listeners’ knowledge of the
alphabetical order. (Adapted from Hammen et al., 1991.) semantic context improved speech intelligibility; however,
the effect was greater for single words than for words
Something embedded in sentences. The author suggests that perhaps
Men Wear Kind of Ice Cream Holidays the benefit of knowing the syntax of the sentence overshad-
owed any benefit that the semantic cue provided, particu-
Coat Banana Christmas
larly for mildly involved speakers. The implication of this
Hat Cherry Easter
finding is that listeners not only use semantic context but
Jacket Chocolate Father’s Day
also sentence structure to determine the content of the
Pants Coffee Halloween
message.
Shirt Mint Independence Day
Shoes Mocha Labor Day
Shorts Neopolitan Memorial Day Syntactic Context
Socks Peach Mother’s Day
Carter and colleagues (Carter, Yorkston, Strand, &
Sweater Pecan New year’s Day
Hammen, 1996) argue for the importance of syntactic as
Tie Raspberry Thanksgiving
well as semantic cues for improving the intelligibility of
Undershirt Strawberry Valentine’s Day
dysarthric speech. Sentence production samples were
Vest Vanilla Veterans’ Day
obtained from three speakers with moderate dysarthria
(sentence intelligibility scores 70–82%) and from three
Type of Bird Colors Household Appliances
speakers with severe dysarthria (sentence intelligibility
Bluejay Black Blender scores 30–40%). Judges listened and orthographically
Cardinal Blue Dishwasher transcribed the sentences under three conditions: no
Crow Brown Dryer context, semantic context, and syntactic context. For
Eagle Green Freezer example, for the sentence “The police said the collision
Hawk Grey Microwave was not my fault,” the semantic cue was “accident,” and
Heron Orange Mixer the syntactic cue was “ The _____ _____ the _____ was
Owl Pink Oven not my _____.” Results indicated that both semantic and
Parakeet Purple Refrigerator syntactic cues improved the sentence intelligibility of
Parrot Red Stove severely but not moderately involved dysarthric speakers.
Robin Tan Television One possible explanation for the lack of effect for the
Seagull White Toaster moderate group is that the sentences were fairly under-
Sparrow Yellow Washer standable (70–82% intelligibility) based on the acoustic
signal alone. The addition of semantic and syntactic cues

58 American Journal of Speech-Language Pathology • Vol. 5 • No. 1 February 1996


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did not enhance the comprehensibility of the message improved. In the other experiment, judges viewed video-
further. For the severely impaired group, a number of tapes as they made their judgments. Results are displayed
possible mechanisms might be responsible for the im- in Figure 4 for low predictive and high predictive sen-
provement. Semantic context may increase the predictabil- tences. Note the marked differences in speech intelligibility
ity of stimuli and decrease the need to rely on the acoustic between the conditions. When the listener’s knowledge
signal. The mechanism for the benefits of syntactic was maximized through the speaker’s use of gestures and
context may be somewhat different. Syntactic context may high message predictiveness, there was a 70% gain in
help the listener identify the boundaries of linguistically intelligibility. These differences are especially impressive
meaningful units, thus improving speech intelligibility. In since the speech acoustic signal apparently had not
other words, syntactic context may assist the listener in improved.
parsing the distorted acoustic signal into the appropriate
units.
Orthographic Cues
The role of orthographic cues in enhancing the intelligi-
Gestures bility of severely dysarthric speakers was reported by
In addition to studying the influence of predictiveness Beukelman and Yorkston (1977). Two speakers with
and knowledge of the contextual situation, Garcia and acquired dysarthria, one as the result of a brain stem stroke
Cannito (1996) investigated benefits of naturally occurring and the other a traumatic brain injury, were recorded as
gestures called illustrators. Illustrators are defined by they read sentences, once as they did habitually (unaided
Ekman and Friesen (1969) as movements that are directly condition) and once as they pointed to the first letter of
tied to speech by serving to visually illustrate what is each word on an alphabet board (aided condition). Judges
spoken verbally. For example, for the sentence “Stop and orthographically transcribed the sentences produced in the
turn around where you are,” the illustrators were palm unaided and the aided conditions. In addition, judges
extended in a halting motion and then circular motion of transcribed the samples in a third condition (board con-
the index finger. The authors speculated that such illustra- cealed). In this condition, the speech samples recorded for
tors have the potential of enhancing intelligibility either by the aided condition were presented to the judges with the
supplying additional semantic information or by reorganiz- portion of the video monitor showing the spelling board
ing and modifying the speech production, as was suggested concealed. The third condition was added in an effort to
by Rosenbek (1984). Garcia and Cannito conducted two understand the influence of the rate reduction that occurred
experiments. In one, the extent to which speech production as speakers used the alphabet board to identify initial
was improved by having the speaker produce simple letters of words. Results are displayed in Figure 5. Note
gestures as he spoke was studied. In this experiment, all that a marked improvement in sentence intelligibility was
visual cues were removed, and judges listened to audio- noted when speakers pointed to the alphabet board and
tapes of habitual speech and speech produced with illus- judges were able to see the additional orthographic
trating gestures. No difference between the two production
conditions was noted. Thus, speech production had not FIGURE 5. Sentence intelligibility for speakers N and H under
three experimental conditions: Unaided (habitually produced),
FIGURE 4. Sentence intelligibility scores of a 62-year-old man Aided (pointing to the first letter of each word on an alphabet
with flaccid dysarthria. Low and high predictive sentences board) and Board Concealed (same as Aided except that the
were produced with and without gestures. (Adapted from judge could not see the alphabet board). (Adapted from
Garcia & Cannito, 1996.) Beukelman & Yorkston, 1977.)

Yorkston • Strand • Kennedy 59


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information (aided condition). Because there was no comes from theoretical models, data-based research, and
difference between the unaided and board concealed clinical impressions.
condition for speaker N, the increase in intelligibility From a theoretical perspective, the model of mutuality
appears to be due to the additional information provided by proposed by Lindblom (1990) provides some insight into
the board rather than by improved production at slowed the relationship between severity of dysarthria and the
speaking rates. For speaker H, both rate reduction and importance of contextual information. Figure 6 illustrates
orthographic supplementation appear to contribute to the relationship between the information from the acoustic
improved intelligibility. In 1989, Crow and Enderby also signal, speech intelligibility, signal-independent informa-
reported consistent changes in word and sentence intelligi- tion, and contextual information. If the signal information
bility using alphabet supplementation. is rich and speech intelligibility is high, then comprehensi-
bility is high even in the face of restricted contextual
information. However, as the richness of the information
The Physical Environment from the acoustic signal is degraded, as in severe
For many years, clinicians have appreciated the impor- dysarthria, the signal-independent information becomes
tance of the environments in which speakers with more critical for maintenance of comprehensibility.
dysarthria are attempting to communicate. Berry and Results from the research literature cited above also
Sanders (1983) reviewed principles of “environmental suggest that severity of the dysarthria plays an important
education” in which factors such as predictability of the role in predicting the benefits of contextual information.
situation, noise, lighting, distance, and posture are exam- Relying exclusively on this literature, one would predict
ined in order to develop an appropriate intervention plan. greatest benefits for individuals with moderate to severe
Recent surveys of individuals with dysarthria have dysarthria. In other words, the speech of individuals with
confirmed the importance of environmental factors. When mild dysarthria may not be sufficiently distorted to cause
asked for their perspective on what factors make communi- listeners to have difficulty accurately understanding the
cation situations difficult (Yorkston, Bombardier, & message. The literature would suggest that speech intelligi-
Hammen, 1994), dysarthric individuals indicate greatest bility of mildly dysarthric speakers does not improve with
difficulty on items characterized by “environmental contextual information, perhaps because their speech is
adversity.” These items include situations such as “Chat- already nearly completely intelligible. On the other end of
ting with someone while riding in a car,” and “Having a the severity continuum, profoundly dysarthric speakers
conversation at a social gathering while others are nearby tend not to benefit greatly from contextual information,
and the room is dimly light.” Many of the environmental perhaps because their speech is so distorted that listeners
conditions described by Berry and Sanders are represented become confused by receiving additional information to
in these items. process in light of the severely degraded acoustic signal.
Although the literature regarding the comprehensibility Caution is warranted in interpreting this literature. The
of dysarthric speech is not extensive, there is growing literature does not address the important issue of listener
evidence to suggest that many signal-independent factors burden. Contextual information may reduce the burden of
have potential for influencing the understandability of communication placed on the listener and thus make
speakers with dysarthria. Information may take the form of overall communication exchanges easier. Likewise, for
semantic, syntactic, orthographic, or gestural context. How
these factors can be incorporated into a treatment program FIGURE 6. The contribution of information from the acoustic
will be discussed in the following section. signal and the signal-independent information to the compre-
hensibility of the dysarthric speaker. (Adapted from Lindblom,
1990.)
Clinical Implications
Perhaps the most fundamental clinical implication of the
notion of comprehensibility is the fact that it provides the
functional perspective so important in today’s health care
environment. It is likely that failure to assess and treat at
the level of disability such as comprehensibility will affect
reimbursement for clinical services. Further, bringing
about functional changes is at the heart of our clinical
practice. In this section, issues of candidacy and specific
strategies and their implementation into an overall treat-
ment plan will be discussed.

Candidacy
What are the characteristics of speakers with dysarthria
who would likely benefit from an intervention focusing on
improved comprehensibility? Support for the importance
of severity of dysarthria as a factor in candidacy decisions

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individuals with profound dysarthria, the small changes in different terms have been applied when discussing the
speech intelligibility brought about by context may prove communication recipient. When discussing speech intelli-
functionally important. gibility, the term listener has usually been employed,
Other factors, such as level of cognitive functioning, implying that the individual is attending to the acoustic
may also make certain individuals with dysarthria better signal in an effort to understand it. When discussing
candidates than others for intervention focusing on comprehensibility, on the other hand, the term communica-
maximizing comprehensibility. Providing communication tion partner will be employed. The important role of the
partners with the appropriate semantic, syntactic, gestural, communication partner in establishment of psychosocial
or other contextual information is a complex activity. It has well-being has been highlighted in treatment approaches
been our clinical experience that these skills develop for individuals with aphasia (Lyon, 1989, 1991). The term
spontaneously in only the most cognitively-intact individu- communication partner implies an active alliance between
als. Another factor to consider is the speaker’s level of the communicators with shared communicative responsi-
experience with the dysarthria. Individuals who acquire bility. The following section will highlight the role of
dysarthria as an adult must learn to manage communication communication partners in intervention. In our experience,
situations differently than prior to the disorder. Skills for treatment aimed at improving comprehensibility is best
managing conversation when one must rely on a highly accomplished within communication dyads. Consistently
distorted speech signal are different from the skills needed bringing the major communication partners(s) into the
in normal interaction. Again, it is our clinical experience treatment process is essential to achieving improved ability
that the most successful users of signal-independent infor- to convey communicative intent in natural environments.
mation are those with the most practice. Vogel and Miller Several factors are important to emphasize with
(1991) also suggest that speakers’ ability to use this type of communication partners of dysarthric speakers: (a) their
information may be compromised as a result of aging, role in improving comprehensibility, (b) procedures for
dementia, aphasia, and right hemisphere dysfunction. manipulating the environment, (c) techniques involved in
In summary, we have used a theoretical model, research maximizing hearing acuity, and (d) strategies to be adapted
findings, and clinical impressions to develop a profile for dealing with communication breakdown. Initially, it is
characterizing the ideal candidate for use of signal- important to make the point that it is not the dysarthric
independent information to improve comprehensibility. client who comes for treatment to improve comprehensibil-
This candidate would have long-standing, moderate to ity, but the communicating “pair.” In other words, treat-
severe dysarthria and would have the cognitive skills ment is focused on a process that involves both partners, as
necessary to develop strategies to compensate for a highly speakers and listeners. The nondysarthric partner has an
distorted speech signal. important role in maximizing communication efficiency.
Examples of areas of responsibility include: making sure to
be in the same room when initiating conversation; making
Strategies to Enhance Comprehensibility of sure to watch the face of the dysarthric speaker as he or she
Dysarthric Speech talks; and not initiating conversation while the dysarthric
Before we present some specific techniques for enhanc- speaker is eating or drinking. Manipulation of the environ-
ing comprehensibility, it is useful to discuss a general ment, although seemingly simple, can greatly enhance
approach to treatment planning in this area. Recall that the comprehensibility. Turning down the radio or television,
goal of this type of intervention is to improve performance making sure the lighting is adequate, and avoiding noisy
in natural communication environments. In other words, environments (e.g., a room full of people talking) during
we are seeking to enhance performance in many situations, conversation are examples of ways to make the environ-
including home, work, or public accommodations, talking ment facilitate communication. It is also important for the
with one person or with many, talking to family, friends, or communication partner of a dysarthric speaker to make
strangers, talking in noisy situations or quiet ones, in face- sure their hearing acuity is maximized. Even mild hearing
to-face situations or in situations where communication loss can impede the listener’s ability to make maximum
partners cannot see one another. Because the number of use of the acoustic signal.
potential communication situations is large, clinicians Strategies for dealing with communication breakdown
cannot hope to develop precise plans for each situation. should be determined and agreed on by both the dysarthric
Rather, treatment planning should be considered a partner- speaker and the communication partner. Examples of such
ship between clinicians, clients, and their families. The strategies include: (a) having the listener signal in some
clinician’s role in this partnership is to provide the client predetermined way that the message was not understood;
with a framework for evaluating each communication (b) agreeing to repeat the message one time (using learned
setting and to develop strategies that are appropriate for strategies that maximize the acoustic signal); (c) if the
that situation (Francis Tucker, personal communication, message is still not understood, adopt an agreed on back up
1994). When given a suitable background, clients and their method, such as rephrasing the message using different
families will often find solutions that extend well beyond syntax, or perhaps substituting a synonym, or spelling
those that the clinician would have developed indepen- problematic words. Appendix A contains a checklist for
dently. Further, they will readily adapt principles they learn communication partners of dysarthric speakers. These
to new or different situations. items can be used in treatment and given to the client to
The Communication Partner. Readers will note that take home. In our experience, strategies for improving

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comprehensibility are often based on common sense. It is nation of this checklist will reveal that not all of the
not difficult for dysarthric speakers and their communica- suggestions are appropriate for every individual with
tion partners to understand the techniques and how and dysarthria. Rather, the clinical discussion may focus on
when to use them. It does require changing old patterns of which of these may be useful and which would not. We
habitual communication styles, which can be very difficult have provided this information in a checklist format
to change. For example, one couple did most of their because clients and their families tell us that having written
communicating during the evening meal. Although it was information to review at their leisure is helpful to them.
obvious that this was becoming more and more difficult
due to the increasing dysarthria of a degenerative disease,
both partners found it uncomfortable to set aside another
The Role of Comprehensibility in the Overall
time, in a quiet room, to communicate the events of their
Treatment Plan
day. As a result, patients often report that although they Many approaches to treatment are available to individu-
know what to do, they haven’t really used the strategies at als with dysarthria. Some of these approaches are illus-
home. Treatment, therefore, should also include discussion trated in Figure 7, which depicts the dysarthria on one side
regarding ways to implement these changes in a manner of a scale as a heavy weight tipping the balance against the
that will work for each person’s lifestyle. speaker. The weight is heavier with severe dysarthria.
The Speaker With Dysarthria. Because adults with None of the clinical interventions currently available are
acquired dysarthria already have a tremendous fund of sufficient, by themselves, to tip the balance in favor of the
knowledge related to language and the communication speaker. Therefore, treatment planning in dysarthria can be
process, they can use this knowledge to their advantage. conceptualized as a process of finding and placing a
An excellent framework for developing a plan to improve number of small weights on the other side of the scale to
the comprehensibility of dysarthric speech is presented by counterbalance the weight of the disorder.
Vogel and Miller (1991). They describe a knowledge- Some of the most effective of these treatment tech-
driven or “top-down” approach to treatment. The term top- niques have as their goal improved speech intelligibility or
down is used to refer to “the cognitive process of using increasing the adequacy of the acoustic signal. Speech
available information to construct a gestalt, or whole” (p. intelligibility may be improved by reducing the level of
89). Using their model, a “bottom-up” approach would impairment, for example, strengthening the weak oral
involve the listener’s attempt to understand the acoustic muscles of an individual with a brainstem stroke. Intelligi-
signal, whereas a “top-down” approach would involve bility may also be improved by developing compensatory
using whatever contextual information is available. strategies such as increasing vocal loudness by increasing
Appendix B contains a checklist of techniques that we the level of effort of a speaker with Parkinson’s disease.
use as a starting point for our discussions with clients. Most of the individuals with dysarthria questioned about
Many of these techniques follow from knowledge of what compensatory strategies they found most useful
semantics, syntax, phonology, and pragmatics of language suggested that “improved production” was more effective
processing described by Vogel and Miller (1991). Exami- for them than strategies such as those that relate to environ-

FIGURE 7. A schematic representation of approaches to intervention for individuals with severe dysarthria.

62 American Journal of Speech-Language Pathology • Vol. 5 • No. 1 February 1996


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ment modification, partner instruction, or other factors FIGURE 8. (top) Word intelligibility as judged by familiar and
(Yorkston et al., 1994). unfamiliar listeners with and without semantic context for ND.
(bottom) Word intelligibility for CM with and without semantic
Other interventions for dysarthria, such as those context. CM produced the words either with a palatal lift or
discussed in the previous section, have as their goal without it (Adapted from Yorkston et al., 1992).
improved comprehensibility of communication. These
strategies include reduction of environmental adversity,
providing semantic or syntactic cues, or using gestures to
illustrate utterances. When used singly, each of the
strategies depicted in Figure 7 may have only a small
effect; however, when used in combination, they may bring
about important changes. Although this is often the case,
note that effects of multiple treatment approaches may not
always be more powerful than single approaches. For
example, those dysarthric speakers who have concomitant
cognitive impairment may benefit from single strategies.
Use of multiple approaches can be illustrated by
considering two cases (Yorkston et al., 1992). The first
case, ND, was a 57-year-old women with cerebral palsy
and severe dysarthria who used an augmentative communi-
cation device while communicating with acquaintances but
relied on natural speech most of the time with her family.
Figure 8 (top) illustrates word intelligibility scores with
and without semantic context for unfamiliar and familiar
listeners. Note that intelligibility scores were near zero for
both listening groups without context. Although the
addition of context improved intelligibility scores for both
groups of listeners, familiar listeners benefited more than
did unfamiliar ones. In another case, CM, a woman many
years postonset of traumatic brain injury, was fitted with a
palatal lift to compensate for poor velopharyngeal function.
Word intelligibility scores are illustrated in Figure 8 (bottom)
with and without semantic context. Note that neither inter-
vention applied singly had a marked effect. The difference
between the No lift and Lift condition (without context) was
only 3%, whereas the difference between the Without
Context and With Context condition was 15%. However,
combining the two conditions, Lift and Context, results in
55% improvement over the habitual condition.
In summary, attention to improving comprehensibility
has a role in intervention planning for many dysarthric
speakers. It becomes critically important for some catego-
ries of speakers with dysarthria. The first category includes
speakers whose dysarthria is so severe that all possible
interventions to counterbalance the heavy weight of the compehensibility are not yet available. However, instru-
impairment must be brought into play. The second and ments such as the Communicative Effectiveness Index
perhaps related category includes speakers for whom (Lomas et al., 1989) and the ASHA Functional Assessment
improving the adequacy of the speech signal is not a of Communications Skills for Adults (FACS; Thompson,
realistic goal. As an example, individuals in this category Frattali, & Holland, 1995) could be implemented as part of
might be speakers with moderate to severe dysarthria a battery of assessment tools. It is clear, however, that
associated with ALS. For these individuals, reducing their more work needs to be done to refine measurement
impairment is not an intervention goal because of the techniques for assessing overall comprehensibility as well
relentlessly progressive nature of their disorder. Because of as the effectiveness of treatment of comprehensibility.
their intact cognition and gradual onset of the dysarthria, Although speech intelligibility is one measure that contrib-
these individuals may also have already spontaneously utes information to the overall comprehensibility of a
developed whatever compensatory strategies are available communication message, it should not be the only means
to them for improving speech production. Intervention for of determining the success of the interaction. Analysis of
them may involve planning approaches to improve the comprehensibility should focus on the success of the
comprehensibility of communication. communication exchange and include such indicators as
A number of future research and clinical directions are the behaviors of the communication partner in response to
apparent. For example, standardized measures of the message. Measures of the perceived burden of the

Yorkston • Strand • Kennedy 63


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communication task for both the speaker with dysarthria Selected acoustic changes in the verbal repairs of dysarthric
and the communication partner are also needed. Does this speakers. Journal of Medical Speech-Language Pathology,
burden change as the severity of the dysarthria changes? 2(4), 263–279.
What is the relationship between this burden and overall Kent, R. D., Miolo, G., & Bloedel, S. (1994). The intelligibility
of children’s speech: A review of evaluation procedures.
quality of the communication, for the speaker with
American Journal of Speech-Language Pathology, 3, 81–95.
dysarthria and the communication partner? Answers to King, J. B., Ramig, L. O., Stein, H., & Dereshiwsky, M.
these and other questions will assist in the development of (1994). Young Parkinson’s disease: The impact of speech
speech intervention with goals to improve communication disability on employment. A presentation at the American
effectiveness and ultimately quality of life. Speech-Language-Hearing Association Annual Convention,
New Orleans.
Lindblom, B. (1990). On the communication process: Speaker-
Acknowledgment listener interaction and the development of speech. Augmenta-
Preparation of this work was supported in part by NIDCD tive and Alternative Communication, 6(4), 220–230.
grant 1K08 DC00043-01A1. Lomas, J., Pickard, L., Bester, S., Elbard, H., Finlayson, A., &
Zoghaib, C. (1989). The communicative effectiveness index:
Development and psychometric evaluation of functional
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speech. Austin, TX: Pro-Ed. perceived articulatory adequacy of dysarthric speakers. In K.
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Dysarthria from the viewpoint of individuals with dysarthria. clinical dysarthria (pp. 85–98). Boston: College-Hill.
In J. A. Till, K. M. Yorkston, & D. R. Beukelman (Eds.), Yorkston, K. M., Miller, R. M., & Strand, E. A. (1995).
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Intelligibility as a tool in the clinical management of Received April 21, 1995
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Yorkston, K. M., Honsinger, M. J., Beukelman, D. R., & Key Words: comprehensibility, intelligibility, dysarthria

Appendix A
Techniques for Improving Comprehensibility: For the Communication Partners of the Dysarthric Speaker

Communication is a partnership. The following techniques may ❏ Avoid communication over long distances. Make sure to
make the communication process easier. The items that are always be in the same room when you initiate conversation. It is
checked may be the most appropriate for you. difficult for many speakers with dysarthria to speak loudly
enough to be heard in another room.
❏ Make sure you know the general topic of the conversation.
Knowing the topic of conversation makes a big difference in ❏ Make sure your hearing is as good as possible. It is
understanding speech that is distorted. Encourage speakers important that you hear well. If you suspect you have even a
with dysarthria to introduce topics. mild hearing loss, have your hearing tested. Properly fitted
hearing aids may make the speech of individuals with dysarthria
❏ Watch for turn-taking signals. Some speakers with dysarthria more understandable.
for whom speech is slow have difficulty getting a turn in a
conversation. Watch carefully for your partner’s signals or ❏ Decide on and incorporate strategies for resolving
decide in advance on some turn-taking signals. communication breakdowns. There may be times when you
will not be able to understand some or all of a message. It is
❏ Give your undivided attention. Speech is usually so easy to important to develop a plan of action to take if this happens.
understand that listeners can do other things and still under- Some people find the following steps helpful in preventing
stand what is being said. Speech that is slow and distorted is frustration:
more difficult to understand and therefore, requires our
• Signal as soon as you don’t understand. (Most people find
undivided attention. that a nonverbal signal is best because it does not disrupt
the flow of conversation).
❏ Picking the time and place for communication. Most of us
can talk all day without getting tired. Most of us can do many • Let the speaker know the parts of the message that you did
things while we talk. We can walk and talk, chew gum and talk, understand. (In this way, the speaker will not have to repeat
or eat and talk. Talking may be a very difficult task for a speaker the entire message.)
with dysarthria. Avoid important conversations when the • Let the speaker repeat the misunderstood words one time.
speaker is tired. Mealtimes may no longer be the best time for
conversation. • If you still don’t understand, ask the dysarthric speaker to go
to a predetermined “back up” plan that involves perhaps
❏ Watch the speaker. All of us get a considerable amount of rephrasing, verbal spelling, or writing.
information by watching a speaker. When speech is slow or
distorted, it is even more important to look at the speaker’s
❏ Establish some rules of the game. Speakers with dysarthria
may have some very definite preferences about what they
face. would like you to do and what they wish you would not do.
Knowing these preferences may reduce frustration. For
❏ Piecing together the cues. Some people describe the task of example, does the speaker with dysarthria want you to guess or
understanding slow and distorted speech as a process of not? want you to finish sentences or not?
piecing together a series of cues. Some of the cues, of course,
come from speech. Other cues may come from the gestures
that the speaker may use or from the physical surroundings.
❏ Facilitating communication with others. Communicating with
people who are unfamiliar to them is difficult for many dysarthric
Take advantage of whatever cues are available to you. speakers. You may be of assistance as a translator in some
situations. Again, it is useful to have some predetermined
❏ Make the environment work for you. Maximize your ability to guidelines. Does the dysarthric speaker want you to translate
understand the speaker with dysarthria by making sure you misunderstood parts of the message? to provide long or
have enough light; that the light is on the speaker’s face; and elaborate responses to questions when you know what the
that all extraneous noise is eliminated or reduced. answers are? to order food in a restaurant?

Yorkston • Strand • Kennedy 65


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Appendix B
Techniques for Improving Comprehensibility: For the Dysarthric Speaker

(Adapted from Vogel and Miller, 1991; and Yorkston, Strand, and difficulty expressing subtle changes in meaning with your
Miller, in press). intonation, you’ll need to express sarcasm or humor in other
ways.
The following techniques may be useful for individuals whose
natural speech may at times be difficult to understand. The items ❏ Rephrase your message. If listeners have not understood you
that are checked may be the most appropriate for you. These even after you’ve repeated the message, try communicating the
techniques enhance the understandability of your speech by thought using different words. But use a signal to let them
providing your communication partner some extra cues: know.

❏ Provide your communication partner context for what you ❏ Accompany speech with simple gestures when appropri-
are saying. Knowing the topic of conversation makes a big ate. At times, speech may be supplemented by simple
difference in understanding speech that is distorted. If your gestures. For example the palm extended in a halting motion,
speech is difficult to understand, provide the context by writing then a circular motion with index finger may accompany the
or spelling the topic of your message. message, “Stop and turn around where you are.”

❏ Don’t shift topics abruptly. If your speech is difficult to ❏ Take advantage of situational cues. Your surroundings may
understand, your partners may get lost if you change from one help you give a listener extra cues. For example, you might
topic to another without a transition. Let people know that you point to objects in the room in order to introduce a topic.
are changing topic and what the new topic is.
❏ Make the environment as “friendly” as possible. Some
❏ Turn-taking signals. Conversations tend to go very quickly. If communication environments are more difficult than others.
your speech is slow, you may need to use clear signals that you Avoid carrying out important conversations in noisy places or in
want a turn. These signals may take the form of an eye gaze, a places where your communication partner cannot watch you as
breathing pattern, a body movement, a gesture, or verbal you speak, for example, in dimly lit rooms or in situations where
interjection. Choose one or two that work for you and make your listener is a long distance from you.
sure listeners are aware of them.
❏ Avoid communication over long distances. Trying to speak
❏ Get your listener’s attention. It is impossible for any listener with someone who is across the room or in another room is
to understand unless he or she is paying attention. If your difficult. If you need to call attention to yourself, a buzzer,
speech is difficult to understand, it is even more important that beeper, or baby monitor may be useful.
listeners are paying attention. Before you begin a message,
alert your communication partner by saying his or her name. ❏ Alphabet board supplementation. If your speech is very
difficult to understand, you may want to point to the first letter of
❏ Use complete sentences. Grammatically complete sentences each word as you say it. This reduces your speaking rate,
are usually easier for listeners to understand. Avoid telegraphic allowing weakened muscles more time to formulate the precise
sentences or those in which the “little” grammatical words are movements of the speech sounds. It also provides the listener
deleted. with information about the word being spoken. If a word is not
understood even when the first letter of the word has been
❏ Use predictable types of sentences. Simple, grammatically identified, you can resolve the misunderstanding by spelling out
predictable sentences are generally easier to understand than the word in its entirety.
longer grammatically complicated sentences.
❏ Communicating emotional messages. Take care to commu-
❏ Use predictable wording. There are many ways to communi- nicate “emotionally loaded” messages when you are not tired
cate a single idea. If your speech is difficult to understand, and when there is plenty of time.
avoid unusual idioms or slang expressions. Be direct. For
example, “Close the window, please,” may be easier to ❏ Have a handy backup system. Have a highly understandable
understand than, “I wouldn’t mind if you would close the communication system handy in case of difficulty. This may be
window.” as simple as a pad of paper and pencil to write cue words.
Generally, we advise speakers with dysarthria not to let their
❏ Watch the tone of your voice. We communicate much listener get absolutely lost. Understanding little or nothing of a
information by changing the tone of voice. For example, the message can be very frustrating to a listener. If you see that
phrase “You really look terrific” may mean two completely someone is not understanding you, stop and make sure that he
different things depending on how you say it. If you have or she understands before you continue.

66 American Journal of Speech-Language Pathology • Vol. 5 • No. 1 February 1996


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Comprehensibility of Dysarthric Speech: Implications for Assessment and Treatment
Planning

Kathryn M. Yorkston, Edythe A. Strand, and Mary R.T. Kennedy


Am J Speech Lang Pathol 1996;5;55-66

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