COURSE OUTLINE (COMMUNICATION SKILLS)

S No. Title
01 Importance of communication
02 7 C’s of Communication
03 Communication Cycle
04 Non-verbal Communication
05 Non- verbal Communication in organizational structure
06 Barriers to communication
07 Soft skills in communication
08 Reading strategies
09 Listening skills
10 Bad news letters
11 Presentation Skills
12 Conflict management
13 Goal specific communication
14 How to influence your audience?
15 CV/ resume’ writing
16 Memos/letters
17 Feedback
18 Listening skills
19 Questioning skills