Reliability and Maintenance

Performance Improvement Solutions

We can show you Reliability and Maintenance NCM3
Will your availability improve if you cut costs?
the key to achieving Or, should you improve availability with better
maintenance practices, which in turn reduces costs?
a world-class Maintenance expense gaps of tens of millions of
dollars are not unusual, and Solomon’s database and

maintenance experience show conclusively that cutting costs alone

is not sustainable.

program. Managing reliability is critical for achieving an

efficient, top-performing operation in today’s refineries
and petrochemical facilities. Solomon’s reliability and
maintenance (RAM) Net Cash Margin Measurement,
Management, and Maximization (NCM³®) performance
improvement program helps you build an effective
maintenance organization, reduce production loss,
improve planning and execution efficiency, improve
reliability, and achieve substantial maintenance cost
savings, all through no- or low-capital improvements.

Our approach to performance improvement involves

your personnel from the start. Your team’s input
combined with our knowledge of what a “good”
maintenance program looks like provides a well-
rounded view of how your program should function. We
work closely with your staff and coach them on how
to achieve improvements, which ensures that progress
will be sustained.

Solomon will help you successfully achieve optimal

mechanical availability by developing a world-class
maintenance program that creates continuous value for
the long-term.
Phase 1 – Performance Assessment Phase 3 – Implementation
We start by using our in-depth benchmarking methodology— We assist your in-house Best Practices Teams,
Comparative Performance Analysis™ (CPA™)—to compare your assembled during Phase 2, with setting objectives,
facility’s RAM performance with industry peers to see how you removing roadblocks, and implementing change to
measure up and determine the potential economic benefits of accelerate and maximize the realization of financial
improvement. Then, we compare your existing RAM program benefits. In addition, this support helps build a culture
work practices to industry best practices to identify the specific to sustain the results for years to come.
strengths and weaknesses of your existing program. During the
analysis, we examine the following key areas:
The Result
Organization structure
With Solomon’s RAM NCM³ program, you will
Budgeting and cost control experience sustainable change that has a direct
and positive impact on net cash margin. As shown
Work identification in the graphic, there are two paths to achieving
Planning and scheduling better performance, which Solomon defines as High
Availability at a low Maintenance Cost Efficiency Index
Work execution (MEI™). Reducing cost alone is not sustainable—only
reliability improvement creates recognizable,
Reliability engineering sustainable, lower costs.
Shutdown and turnaround management
100

Relative Mechanical Availability

At the end of the assessment, we help you identify “Quick-Hit” High mechanical
opportunities—initiatives that typically can be implemented availability
within 90 days with zero capital investment. and low cost Sustainable

50
Phase 2 – Identify Opportunities and Prioritize Recommendations
Low mechanical
Solomon develops a list of no- or low-capital recommendations. Not Sustainable
availability
Working with your personnel, we prioritize improvement and high cost
initiatives based on estimated benefits and costs associated
with the recommendations. This collaborative effort helps your 0
100 50 0
employees fully understand the need for improvement, take
Relative Maintenance Cost Efficiency Index
ownership of the project to ensure a successful implementation,
and develop the Action Plan for Phase 3.
Improving reliability will lead to reduced maintenance costs
in a sustainable manner.
About Solomon Associates Having provided benchmarking and performance improvement consulting services
since 1980, Solomon has become “the” Performance Improvement Company for the
energy industry. We help clients realize the full technical and financial potential of
their existing assets and new capital projects.

As an experienced company that values confidentiality and long-term relationships,

we strive to develop and hone the most creative and effective strategies to
maximize client performance through our Comparative Performance Analysis™
(CPA™) studies and consulting services. Our team of experts has on average 25 years
of industry expertise in numerous fields. At Solomon, our goal is to become your
trusted advisor and improve each operation we analyze.

Today, companies in more than 70 countries rely on our benchmarking, performance

improvement programs, and unique methodologies to keep their businesses
competitive.

Contact
Doug Williams
Service Line Manager
Phone: +1.972.739.1803
Fax: +1.972.726.9999
Email: Doug.Williams@SolomonOnline.com

Bill Glasscock
Vice President Consulting Services
Phone: +1.972.739.1823
Fax: +1.972.726.9999
Email: Bill.Glasscock@SolomonOnline.com

One Lincoln Centre

5400 LBJ Freeway, Suite 1400
Dallas, TX 75240
www.SolomonOnline.com

© 2013 HSB Solomon Associates LLC, a wholly owned subsidiary of HSB Group, Inc.