The Ultimate Competency Sample Pack

Tools to fast-track competency-based

Talent Management in your organization
Driving competency-based talent management
Today, it’s easier than ever to benefit from a competency-based approach to talent management.
HRSG’s quickstart competency tools and technologies enable organizations with lean budgets and
accelerated timelines to implement competencies faster and see results sooner.

Take a look at these samples to see how you can fast track competency-based HR in your
organization.

Sample 1
Pre-developed competencies that provide instant access to validated, best-practice, multi-level
competency content.

Sample 2
Pre-developed competency-based job profiles that enable you to leverage competencies in key
HR processes, including recruitment, assessment, and development.

Sample 3
Pre-developed interview questions are designed to identify candidates whose competencies
match the job requirements.

Sample 4
Pre-developed on-the-job development activities enable employees to strengthen performance
in their current job or stretch themselves to reach the next career opportunity.

Sample 5
Competency management software that makes it easy to access, manage, and update
competencies, and automates key HR processes on a cloud-based platform.

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Sample 1
Pre-developed competencies
Pre-developed competencies enable organizations to use professionally developed and validated
competencies without going through the time and resource-intensive process of developing them in-
house.

HRSG is one of a handful of global competency specialists qualified to develop original competency
content. Our team of industrial-organizational psychologists and subject-matter experts have created
more than 550 competencies, and we are continually adding more as new technical and general
competencies enter the workplace.

Every competency is industry-validated to ensure it reflects the needs and best practices of today’s
companies, and each includes up to five progressive levels of complexity, independence, risk, and
responsibility.

The sample below is HRSG’s competency for “Client Focus,” a general competency with a broad
application across many jobs in the organization.

ADVANTAGES
• Access validated competencies for a fraction of the cost

• 550+ technical, general, and leadership competencies

• Start using competency content immediately

• Develop profiles for virtually any job in the organization

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Sample 2
Pre-developed competency-based job profiles
For organizations that want to apply competencies to key talent-management processes right
away, HRSG offers ready-to-use competency-based job profiles for 350+ jobs, including entry-level,
management-level and leadership-level jobs as well as highly technical specializations. Each profile
was developed through extensive research by industrial-organizational psychologists and competency
specialists.

Job profiles apply the appropriate competencies and proficiency levels to each job in your
organization, providing a focused, observable description of the behaviors successful performers need
to demonstrate on the job. While the traditional process of selecting and validating competencies
against specific jobs in the organization can take months, HRSG’s pre-developed job profiles enable
you to skip this painstaking step and move forward with best-practice profiles.

Below is an example of a pre-developed profile for a Sales Representative. You can see that this job
includes the “Client Focus” competency (featured on the previous page) at a Level 3 proficiency level.

ADVANTAGES
• Pre-developed profiles take the guesswork out of mapping competencies to jobs, freeing up
your valuable time to focus on the business

• Pre-developed profiles are the fastest, easiest way to get competencies working for your
organization

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Sample 3
Pre-developed interview questions for a better fit
Competencies are most valuable when they are leveraged across the organization’s talent acquisition
and support activities, but developing the right tools and resources takes time and expertise.

HRSG offers interview questions and on-the-job learning activities that map directly to specific
proficiency levels for each competency, making it easier to apply competencies to key activities such
as recruitment and development.

Interview, evaluate, and select applicants effectively with a complete list of questions and probes. Elicit
detailed information about the applicant’s competency levels through a series of targeted questions
and follow-up questions, and then measure the responses by rating them against the behaviors
needed for job success.

SKILL
KNOWLEDGE
ABILITY

SELF-CONCEPT
TRAIT
MOTIVE

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Sample 4
Pre-developed on-the-job development activities
Competency-based development activities enable employees to strengthen performance in their
current job or stretch themselves to reach the next career opportunity on the horizon. In the example
below, you can see an example of on-the-job activities that map to the client focus competencies.

ADVANTAGES
• Gain instant access to high-quality, competency-based tools

• Align strategies across the talent lifecycle

• See greater value from the investment in competencies

• Empower employees to close their competency gaps

• Simplify and improve your hiring decisions

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Sample 5
Competency Management Software
Competency content, job profiles, and resources can be purchased separately or included in
CompetencyCore, HRSG’s competency management platform. CompetencyCore simplifies and
automates the process of managing and using competencies in Talent Management processes, so
that changes and adjustments can be applied quickly and consistently.

A single organization may need to manage dozens of competencies and hundreds of behavioral
indicators: relying on spreadsheets and text documents to manage the process is time-consuming
and inefficient. With CompetencyCore, any number of competencies can be managed, updated, and
mapped to the appropriate job profiles or HR activity.

ADVANTAGES
• Discard cumbersome spreadsheets and Word documents

• Update and manage competency content efficiently and accurately

• Automate HR processes such as assessment & development while

leveraging competencies

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Smarter tools for faster results
Today, a competency initiative doesn’t have to take months or years to develop. Leveraging
software management tools and quickstart products such as pre-validated competencies, job
profiles, and other ready-to-go resources can help your organization deploy competencies and see
benefits sooner.

Don’t just settle for any competencies. HRSG offers:

• 25+ years of leadership in competency development and deployment

• 550+ customizable, multi-level competencies that are developed in-house

• 350+ competency-based job profiles, including entry-level, management-level and

leadership-level jobs as well as highly technical specializations

• An extensive range of competency content, services, training, and software

• 100s of customers worldwide

Let us help you be among the leading-edge firms that have implemented competencies with our
fast, essential quality solutions. To find out which tools and products are right for your organization
speak with a competency expert today! Contact us at: 1-866-574-7041 or info@hrsg.ca

For more than 25 years…

Organizational excellence through

competency-based talent management
Since 1989 HRSG has equipped leaders around the world with the essential competencies and
competency-based approaches needed to achieve organizational results. We help companies define
and build the talent needed to deliver results. Learn more at www.hrsg.ca

© Human Resource Systems Group. All rights reserved.

Tel: 1-866-574-7041 www.hrsg.ca info@hrsg.ca