No.

Short Title

Improper Login Message

Facebook login doesn’t

work

Home Page Button

Missing
3

Payment Method Not

Available
4

Update account from

facebook doesn’t work

Site Map Missing

Existing Account doesn’t

work
7
Confirmation Email in
8 Registration
Mobile confirmation in
9 Registration

Visibility Issue
10
 Poor/incorrect Error
message
11

Email Syntax not

Checking
12

Password length limit

13

Too much information is

provided
14

Font size too small.

15

Fake reviews
16

Too much items in

Dropdown box
17

No successful message
of created account
18

No busy cursor
19

Less contact with

community
20

No sales assistance
21
 Description Screenshot

When you login the account with wrong user account it will display message that your
login info doesn’t match with any account. Here “with any account” sentence confuses
the user as he/she does not know which kind of account. So the specific account e.g. problem1.png
Home Shopping account should be mentioned instead of with any account.

On the sign-in page the facebook link is dead that means you can’t login through the
facebook account. While the other link of mobile connect is working. So we can’t
problem2.png
differentiate that which one link is working and other is not working but only showing
logo.

There is no proper home button tag through the user can go back to the home page of
website. Instead of this the home page button is build-in in the Home Shopping logo on problem3.png
top left of the page. So user can’t understand whether it’s a logo only or home button.

When the user selects some item to buy and fill the required detail of delivery. There is a
option of “Payment Method” to select option that how you want to pay. But actually the problem4.png
drop down list shows empty and there no option available in drop down list.

When the user wants to update the account, there are two options to update. First
simply “Update My Details” which works correctly. While the other option is “Update from problem5.png
Facebook” which is dead link and will not work to update your account.

The website doesn’t contain the map of its location. So it’s difficult to find its location
problem6.png
when some user wants to access its officer physically.

I have created the account for home shopping successfully and it worked at that time.
But after logout the account, I again try to open that account but it displays message that
problem7.png
your account doesn’t match with any account. While the all entered information was
correct related account e.g. username etc.

NotConfirming
Registering a user account doesn't send the confirmation email.
Email.png
Registering a user account doesn't verify the mobile number by sending code for NotConfirming
confirmation. Mobile.png

On registration page the title bar are not visible. see the screenshot. NotVisible.png
System provides an incorrect error msg. (e.g in registration form in case of left the email
PoorErrormsg.
field blank it gavs error the email address is already in use).
png
see the screenshot

On registration page the syntax of email not checked by system.(e.g user may enter EmailRestricti
email as abc) on.png

On registration page the minimum password length not set (e.g user may enter only one PasswordLeng
character as Password) th.png
Too much information is provided of products.For exampole a product name (Xiaomi A2
TooMuchInfor
Lite Dual Sim (4G, 4GB RAM, 64GB ROM, Black) 1 Year Warranty has a detail consist
mation.png
on 22 pages)

Font size on some pages very small. It is difficult for user read it correctly fontSize.png

Fake reviews on product can be possible because the system doesn't ensure a user FakeReview.p
must be login to write reviews. ng

On the create account page, the dropdown box for selecting code of contact no is
problem8.png
containing to much items which takes time to search for specific code.

When you create your account successfully, the website doesn't display any successful
message related your account. it just loged in the website with your new account problem9.png
automaticaly.

When you open some product to view it's features or buy then it takes some time to
display "buy" option available without showing busy cursor on that option. It can confuse problem11.png
the customer whether he/she can or can't buy that product.

If you do all your business online, you'll never have to leave your home. This might be
great for a while but sometimes, you might want to go outside, breathe some fresh air, less
get a change of scenery, talk to real people, participate in your community, and just be a contatct.JPG
part of the crowd.

In a store, there's usually someone to help you but online, you're on your own. If you're
confused or have questions, it's just too bad for you. You might have to make blind no sales.JPG
purchases and mistakes you'll regret later because there was no one to talk to.
 Found Severit
By y
Heuristic How Reproducible Muz Mub Hass Muz Mub Hass

The login message

should mention the
Good Error Message y y - 2 2 2
account name with it's
not matching

Facebook login should

work or display error or
Good Error Message it shouldn't be here y - - 3 1 2
when user want to login
the website.

The Home button

should be placed on
Flexibility and Effciency of Use y - - 2 1 3
Manu bar with "Home"
name.
Payment method list
should appear in drop
Recognition rather than Recall down box when user y - - 3 2 2
want to puchase
something.

User should allow to

update account through
facebook in update
Good Error Message y y - 2 1 3
account setting or it
must display some kind
of error.

The Site Map be

availbale on site for
user facility in case
Help and Documentation y - y 1 1 2
he/she want to access
the warehouse
physically.
Created account must
work all time whenever
Error Prevention user want to login y - - 4 3 2
through that account on
website.
home -> Sign-up form
Feedback - y - 2 3 2
-> email
home -> Sign-up form
Feedback - y - 2 3 1
-> Mobile
Sign -up form -> Title of
Consistency Sign -up form …not - y - 1 2 1
clear……. .
 Sign -up form -> left
Good Error Message - y - 2 2 1
the email field blank.

create account ->

Error Prevention. Email……no restriction - y - 4 4 3
to follow syntax……

create account ->

Error Prevention - y - 2 4 3
password Length

go on any product
Asthetic and Minimalist design - y - 1 2 3
details,

From home page-> Tv

Consistency y y - 2 3 2
& Videos -> Audionic
go on an product
details page ->
ErrorPrevention - y - 1 4 2
Customer Review ->
Write Review

Provide a simple
number box or serach
Aesthetic and Minimalist Design y - - 2 1 2
box where the user can
write that specific code.

Successful message
Feeback should display after y y - 2 3 1
creating account.
Busy cursor should
appear on "buy" option
Feedback y - - 2 1 2
while option not
available.

Recognition Rather Than Recall - - y 0 0 3

Help and Documentation - - y 0 0 3

Avg