COURTNEY L.

RUFH 
601 S. MLK Jr. Drive Box 19450 
Winston-Salem, NC 27110 
clrufh@gmail.com ​•​ (609) 851-5906 
EDUCATION 
 
UNC Greensboro​, Greensboro, NC expected May 2019 
M.Ed in Student Affairs Administration in Higher Education (SAAHE) 
 
Davidson College​, Davidson, NC May 2015 
B.A. in Sociology with interdisciplinary concentration in Communication Studies 
 

PROFESSIONAL EXPERIENCE 
 
Winston-Salem State University​, Winston-Salem NC July 2018 - Present 
Housing and Residence Life, G ​ raduate Assistant for Special Projects 
● Advise and mentor Resident Advisors and residents on academic success, job performance, and 
civility by holding regular developmental conversations and facilitating training sessions 
● Facilitate recruitment, selection, and subsequent training of 85 student staff members 
● Support the department in research, planning, and execution of the Residence Life Curriculum and 
Curricular Approach by attending 2018 Institute on the Curricular Approach (ICA) and serving on core 
Curriculum committee 
● Assist the Director of Housing and Residence Life and Central Leadership Team with research and 
policy creation for various departmental initiatives such as creating accessible and responsive 
departmental budget tracking system 
● Design a streamlined process for visitation, fire safety, and trash violations within the student 
conduct system 
● Respond to emergencies in regular on-call rotation responsible for 2400 residential students 
● Assist in designing programming model to be utilized by approximately 70 Resident Advisors and 
implement via campus engagement platform, OrgSync 
● Manage department in exceeding fire safety standards by holding regular fire drills, adjudicating fire 
safety conduct cases, and designing materials to publicize policies 
● Co-facilitate department-wide trainings on Disney’s approach to quality customer service 
 
Guilford College​, Greensboro NC August 2018 - December 2018 
Accessibility Resource Center, ​Graduate Intern 
● Guided students in building self-advocacy skills by facilitating conversations on problem solving, 
identity, and understanding their rights and responsibilities as it relates to disability and accessibility 
● Provided information on services offered by Accessibility Resource Center and offer guidance on 
registration and documentation guidelines through student intake sessions 
● Created department website in order to provide targeted, accessible, and educational information for 
students, staff, and parents 
● Attended Fall 2018 North Carolina Association on Higher Education and Disability (NC AHEAD) 
conference and participated in roundtable discussions on disability services within four-year private 
institutions 
 
 
Curry College​, Milton MA June 2018 - July 2018 
Residence Life and Housing, S​ ummer Graduate Assistant for College Search East 
● Coordinated summer program for 13 high school students with learning differences designed to 
provide academic and social experiences in preparation for the college application process 
● Supervised 3 student staff members by leading training and regular staff meetings and one-on-ones 
● Collaborated with faculty learning specialists to develop appropriate and scaffolded academic and 
residence life programming in order to maintain consistent curricular and co-curricular 
implementation 
● Responded to emergencies in regular on-call rotation responsible for approximately 50 residents 
 
Winston-Salem State University​, Winston-Salem NC July 2017 - May 2018 
Housing and Residence Life, ​Graduate Hall Director 
● Oversaw the day-to-day functions within a hall of 250 first-year female residents 
● Managed the overall growth and development of 12 student staff members including leading weekly 
staff meetings and regular professional development opportunities 
● Advised Hall Council and participate in the planning of hall activities to foster community 
development and student leadership 
● Responded to emergencies in regular on-call rotation responsible for 2400 residential students 
● Collaborated with other professional staff within Housing and Residence Life in order to achieve the 
goals set out in WSSU 2016 - 2021 strategic plan 
● Managed building, programming, and activities budget of $4,000 
● Served as staff representative on Student Conduct Council and adjudicated administrative hearings 
● Set expectations for cleanliness and co-supervise 2 full-time housekeepers to achieve these 
standards 
 

SELECTED PRESENTATIONS AND GUEST LECTURES 

Rufh, C. L. (2019, January). “Setting Healthy Boundaries as a Student Staff Member.” Presented at 
Winston-Salem State University Housing and Residence Life Winter Student Leader Training. 
Rufh, C. L. (2018, November). “Personal Responsibility and Academic Success.” Presented at Guilford College 
for GST 120 Learning Strategies course. 
Rufh, C. L. (2018, August). “Intentional Conversations in First-Year Communities.” Presented at Winston-Salem 
State University Housing and Residence Life Fall Student Leader Training. 
Rufh, C. L. (2017, October). “The Realities of Hazing and your Role in Prevention.” Presented at Epsilon Nu 
Chapter of Sigma Sigma Sigma National Sorority. 
 

PROFESSIONAL ACTIVITIES AND ASSOCIATIONS 

 
Higher Education Case Management Association (HECMA) Member 2019 
American College Personnel Association (ACPA) member 2018- 2019 
Association of College and University Housing Officers - International (ACUHO-I) member 2017 - 2019 
Epsilon Nu Chapter of Sigma Sigma Sigma Scholarship Advisor 2016 - 2019 
Mental Health First Aid certification 2018 
Crisis Text Line Counselor 2018 
North Carolina College Personnel Association (NCCPA) Conference Committee 2016 - 2018