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1. Introduction:
This paper considered as an attempt to seek basic similarity which enhances
communication between the two Muslim, Egyptian and Malaysian Cultures. Although each
culture has its uniqueness and there are dissimilarities, still a lot of shared values believes
and aspiration. Also despite the long distance and the different continents, Egypt and
Malaysia have a strong and long relationship, as examples, Egypt is the first importer for
the palm oil from Malaysia; on the other hand, Malaysians are the highest numbers as
Islamic students at Al-Azhar University, and now there are many of medical students in
different Egyptian Universities. Yet people of both countries believe it could be enhanced,
especially economically and culturally. Both countries can benefits from each other in
opening new markets, like the Malaysian car industry can open African markets and Middle
East markets if they cooperate with Egypt. The same for Egypt, they can cooperate with
Malaysia in agriculture field and open Asian market and so on.
The paper will focus more on religion as an influencer in the communication process
between Egypt and Malaysia. The majorities in both countries are Muslim, and regarding
the Islamic matters, Malaysia is linked to Egypt more than any other Muslim country, even
most scholars of Malaysia are learning in Egypt.
This paper also concentrates on the Islamic influence on the intercultural communication
between Egypt and Malaysia although there are other religions and cultures in both
countries, but Islam still the dominant culture. According to Samovar ET el" when we refer
to a group of people as a culture we are applying the term to the dominant culture found in
most societies; this term indicates that the group we are talking about is the one in Power.
This group usually has the greatest amount of control over how the culture carries its
business. This group possesses the power that allows them to speak for the entire culture
while setting the tone and agenda others will usually follow." (Samovar ET el: 2007:p10).
So, Muslims in both countries are the dominant culture and they can lead the minority
according to their agenda.
2.2. Culture
"It is simply the way of life of a group of people passed down from one generation to the
next through learning. Culture is not inherited but instead acquired unconsciously during
childhood simply by participating in human interactions with others." (Weaver: 2000. P
1)
"Nolton suggests that culture is a group world-view, the way of organizing the world that a
particular society has created over time. This framework or web of meaning allows the
members of that society to make sense of themselves, their world, and their experiences in
that world. (Samovar ET el: 2007:p.17).
Another definition is related to the intercultural communication is:" culture represents an
imperfectly shared system of interrelated understanding, shaped by its members' shared
history and experience. Yet culture affects particularly all aspects of the way the people of a
group interact with each other or with outsiders. (Guirdham: 2005. P43)
2.3.Intercultural communication
"Intercultural communication refers to the influence of cultural variability and diversity on
interpersonally oriented communication outcomes." (Dodd: 1998. P.4)
From the first day for human in the universe, Adam descended from the paradise with the
concept of Islam (TAWHEED), and the human later on deviated from this concept, but in
general, they still seek for God, and that is until the moment, although materialism concept
invade the world now, the majority of people still believe in God and still connect to each
other according to their religion and beliefs.
"People need religion because of their needs to look outside themselves for the values they
use to manage their lives and guidance on how to view and explain the world. Religion also
sanction a wide range of human conduct by providing notions of right and wrong, setting
precedents for accepting behaviour, and transforming the burden of decision making from
individuals to the supernatural power. (Samovar ET el: 2007:p.76)
It is clear that the religion is so important to any culture structure and it is the main engine
in a lot of conflicts and also the opposite, different cultures with the same religion always
find a lot of common shares, as Malefijt notes, "Religion provides explanations and assigns
values to otherwise inexplicable phenomena." (Malefijt, 1968. P145).
The significance of the religion in communicating cultures could be found in the words of
Smith when he writes, "The surest way to the heart of a people is through their religion, and
the surest way to gain insight into the importance perceptions, values, and behaviours of a
people is through their religion." (Samovar ET el: 2007:p.76)
Basically, when people ask some questions related to their life like the reason for being
human, what is the universe, the death, the destiny, the right and the wrong and so more, all
of these queries are fulfilled by religion, and these transfer to the belief and values system
of the individual and the culture, accordingly, these become shared between all believers of
the religion, even they are from different cultures.
To apply the religious influence on the intercultural communication between Egypt and
Malaysia, we need to apply elements one by one.
It so clear that religion is the first determiner of the dimensions of the identity, Simon and
Collins explain more by saying that, “religion has long been regarded by social scientist
and psychologists as a key source of identity formation and maintenance, ranging from
personal conversation experiences to collective association with fellow believers. (Simon
and Collins, 2004. P3)
No one can doubt that Islam is the main identity of both Egyptian and Malaysian Cultures,
so there is a share between them in Identity’s concepts.
Dr Al-masiri, finds that Islam form a special Identity for his holders, this identity doesn’t
delete the other identities of the people who believe in Islam, so we can find Arabic
Muslim, Asian Muslim, African Muslim and Western Muslim, but all of them are sharing
the Islamic Identity above their national Identity, Al-masiri also believe that Muslim must
have its own identity even in the globalization era, and this Islamic Identity protect him
from melting in any other identity. (Al-madiri- 2009. P 114).
Muslim Scholars on their contemporary issues see that Huntington represent the modern
thought and the modern philosophy in the west towards attacking Islamic civilization.
Applying this fact on the intercultural communication between Muslim cultures will give
one result, it is a must for all Muslim cultures to know that they are classified according to
their religion, if they agree or disagree it is a fact, the other cultures will deal with them
regardless they are Asian, African, or from any other races. So, they must interact according
to this fact, even their cultures have other aspects, but still, the religion is the main actor.
As a result, religion affects civilization, and they both affect the intercultural
communication, the religion in Egypt and Malaysia is Islam, and the civilizations of both
countries have a lot of similarities. All of these factors easily can enhance the
communication between the Egyptian and Malaysian cultures, especially in the modern era,
even it is the Globalization era, still the world believes in Religion and civilization
differences.
First of all, Islam Considers all People are equal in their rights, no difference between races,
colors, or sex. In the Quran it is clear that the all are the same, “O mankind! We
have created you from a male and a female, and made
you into nations and tribes, that you may know one
another. Verily, the most honorable of you with Allâh is
that (believer) who has At-Taqwa [i.e. he is one of the
Muttaqûn (pious - see V.2:2). Verily, Allâh is All-
Knowing, All-Aware.”Al-Hugurat-13
And when Allah speaks to his Prophet Muhammad- peace be upon him- he explains that
Muhammad is a mercy for all mankind, not only for Arab Nation or even for Muslim alone,
“And We have sent you (O Muhammad SAW) not but as
a mercy for the 'Alamîn (mankind, jinn and all that
exists)”. Al-Anbyiaa 107
A lot of verses also in Quran assure about how to communicate with other cultures,
choosing one of them can tells us like, “Invite (mankind, O Muhammad
SAW) to the Way of your Lord (i.e. Islâm) with wisdom
(i.e. with the Divine Revelation and the Qur'ân) and fair
preaching, and argue with them in a way that is better.
Truly, your Lord knows best who has gone astray from
His Path, and He is the Best Aware of those who are
guided.” Al-Nahl 125
The prophet Muhammad himself also says: “Oh My Lord, Lord of All things, I
witness that you are the one without partner, I witness that all
your slaves are Brothers.” So the main two source of Islam “Quran and Sunnah”
are calling for tolerance and communicating the other people in a good way.
Islam concentrate on communication through Muslim societies, Islam consider All Muslims
are one body and there is no difference at all between all of them, Islam consider the Arab
nation, as the prophet Muhammad among them, like any other nation, Allah in the holy
Quran says about the Muslims that they are like one heart has one destiny, Allah says to the
prophet, “And He has united their (i.e. believers') hearts. If
you had spent all that is in the earth, you could not have
united their hearts, but Allâh has united them.
Certainly He is All-Mighty, All-Wise.” Al-Anfal 63
The prophet in his saying assures that “all believers in their mutual love and
mercy are like one body, if any part of it complained from hurt,
the other parts will suffer also.”
The significance of Islam in the relationship among its believers couldn’t be ignored, and it
is one of the main power within the Muslims cultures and one of the best features of their
unity, the history witnesses that when Muslim form a unity they spread the mercy,
tolerance, love and peace through the other cultures, and of course the opposite of this fact
brings the opposite result.
“Mass communication has enormous effects on culture today. Researchers and scholars
argue about its effects but they agree that Media affects cultures because, it creates
awareness, set agendas, accelerate change, influence
interpersonal sources of information, and stimulate
rumors. And also they describe it as, “addiction, source of violence,
and a shaper of cultural thought process.(Dodd, 1998. P 240)
In the recent decades, Media accelerated some wars and sometimes it play a good role to
connect cultures, as an example, the big role for the BBC channel, which it plays for the
British culture inside Great Britain or with the other cultures. The examples are so many in
the different type of media.
For the intercultural communication between Egypt and Malaysia, Media has the ability to
play such important role to connect between these cultures. Media also could improve the
economic and the cultural relationship among people of both cultures.
6. Conclusion
According to the aforementioned information, the religion in general and Islam, in
particular, has a significant influence in the intercultural communication, moreover, it could
be the main influencer on that process. Religion shapes the values system, the identity, the
worldview, and the ideology of our life purpose. Religion motivates our behaviors.
Islam concentrates more and more on the intercultural communication, especially among
those Muslims. Islam considers it is compulsory for all Muslim to be united and to help
each other, the spiritual relationship between Muslims societies makes them more closely
and more connected, they have one Doctrine, one prophet, one holy book and above of all,
one destiny
The people of both cultures are linked together and hope to achieve more advances, not
only because of the religious ritual matters but also for the welfare of both societies, in the
economy, education, trading, tourism, agriculture and other fields.
The best conclusion maybe appears in this verse from the Quran:
Religion
It is difficult to define religion from one perspective and with one encompassing
definition. “Religion” is often defined as the belief in or the worship of a god or gods.
Geertz (1973) defined a religion as
(1) a system which acts to (2) establish powerful, pervasive, and long-lasting moods
and motivations in men by (3) formulating conceptions of a general order of existence
and (4) clothing these conceptions with such an aura of factuality that (5) the moods
and motivations seem uniquely realistic.
(p. 90)
It is essential to recognize that religion cannot be understood apart from the world in
which it takes place (Marx & Engels, 1975). To better understand how religion relates
to and affects culture and communication, we should first explore key definitions,
philosophies, and perspectives that have informed how we currently look at religion. In
particular, the influences of Karl Marx, Max Weber, Emile Durkheim, and Georg
Simmel are discussed to further understand the complexity of religion.
Karl Marx (1818–1883) saw religion as descriptive and evaluative. First, from a
descriptive point of view, Marx believed that social and economic situations shape how
we form and regard religions and what is religious. For Marx, the fact that people tend
to turn to religion more when they are facing economic hardships or that the same
religious denomination is practiced differently in different communities would seem
perfectly logical. Second, Marx saw religion as a form of alienation (Marx &
Engels, 1975). For Marx, the notion that the Catholic Church, for example, had the
ability or right to excommunicate an individual, and thus essentially exclude them from
the spiritual community, was a classic example of exploitation and domination. Such
alienation and exploitation was later echoed in the works of Friedrich Nietzsche (1844–
1900), who viewed organized religion as society and culture controlling man
(Nietzsche, 1996).
(p. 47)
From this perspective, religion and culture are inseparable, as beliefs and practices
are uniquely cultural. For example, religious rituals (one type of practice) unite
believers in a religion and separate nonbelievers. The act of communion, or the
sharing of the Eucharist by partaking in consecrated bread and wine, is practiced by
most Christian denominations. However, the frequency of communion differs
extensively, and the ritual is practiced differently based on historical and theological
differences among denominations.
Georg Simmel (1858–1918) focused more on the fluidity and permanence of religion
and religious life. Simmel (1950) believed that religious and cultural beliefs develop
from one another. Moreover, he asserted that religiosity is an essential element to
understand when examining religious institutions and religion. While individuals may
claim to be part of a religious group, Simmel asserted that it was important to consider
just how religious the individuals were. In much of Europe, religiosity is low: Germany
34%, Sweden 19%, Denmark 42%, the United Kingdom 30%, the Czech Republic
23%, and The Netherlands 26%, while religiosity is relatively higher in the United
States (56%), which is now considered the most religious industrialized nation in the
world (Telegraph Online, 2015). The decline of religiosity in parts of Europe and its rise
in the U.S. is linked to various cultural, historical, and communicative developments
that will be further discussed.
Combining Simmel’s (1950) notion of religion with Geertz’s (1973) concept of religion
and a more basic definition (belief in or the worship of a god or gods through rituals), it
is clear that the relationship between religion and culture is integral and symbiotic. As
Clark and Hoover (1997) noted, “culture and religion are inseparable” and “religion is
an important consideration in theories of culture and society” (p. 17).
(1) the total way of life of a people; (2) the social legacy the individual acquires from
his group; (3) a way of thinking, feeling, and believing; (4) an abstraction from
behavior; (5) a theory on the part of the anthropologist about the way in which a group
of people in fact behave; (6) a storehouse of pooled learning; (7) a set of standardized
orientations to recurrent problems; (8) learned behavior; (9) a mechanism for the
normative regulation of behavior; (10) a set of techniques for adjusting both to the
external environment and to other men; (11) a precipitate of history.
(Geertz, 1973, p. 5)
While religion affects cultures (Beckford & Demerath, 2007), it itself is also affected by
culture, as religion is an essential layer of culture. For example, the growth of
individualism in the latter half of the 20th century has been coincident with the decline
in the authority of Judeo-Christian institutions and the emergence of “parachurches”
and more personal forms of prayer (Hoover & Lundby, 1997). However, this decline in
the authority of the religious institutions in modernized society has not reduced the
important role of religion and spirituality as one of the main sources of calm when
facing painful experiences such as death, suffering, and loss.
The role of religion in organizations is well studied. Overall, researchers have shown
how religious identification and religiosity influence an individual’s organizational
behavior. For example, research has shown that an individual’s religious identification
affects levels of organizational dissent (Croucher et al., 2012A). Garner and Wargo
(2009) further showed that organizational dissent functions differently in churches than
in nonreligious organizations. Kennedy and Lawton (1998) explored the relationships
between religious beliefs and perceptions about business/corporate ethics and found
that individuals with stronger religious beliefs have stricter ethical beliefs.
Additional definitional work still needs to be done to clarify exactly what is meant by
“religion,” “culture,” and “communication.” Our understanding of these terms and
relationships can be further enhanced by analyzing how forms of mass communication
mediate each other. Martin-Barbero (1993) asserted that there should be a shift from
media to mediations as multiple opposing forces meet in communication. He defined
mediation as “the articulations between communication practices and social
movements and the articulation of different tempos of development with the plurality of
cultural matrices” (p. 187). Religions have relied on mediations through various media
to communicate their messages (oral stories, print media, radio, television, internet,
etc.). These media share religious messages, shape the messages and religious
communities, and are constantly changing. What we find is that, as media
sophistication develops, a culture’s understandings of mediated messages changes
(Martin-Barbero, 1993). Thus, the very meanings of religion, culture, and
communication are transitioning as societies morph into more digitally mediated
societies. Research should continue to explore the effects of digital mediation on our
conceptualizations of religion, culture, and communication.
Closely linked to mediation is the need to continue extending our focus on the
influence of globalization on religion, culture, and communication. It is essential to
study the relationships among culture, religion, and communication in the context of
globalization. In addition to trading goods and services, people are increasingly
sharing ideas, values, and beliefs in the modern world. Thus, globalization not only
leads to technological and socioeconomic changes, but also shapes individuals’ ways
of communicating and their perceptions and beliefs about religion and culture. While
religion represents an old way of life, globalization challenges traditional meaning
systems and is often perceived as a threat to religion. For instance, Marx and Weber
both asserted that modernization was incompatible with tradition. But, in contrast,
globalization could facilitate religious freedom by spreading the idea of freedom
worldwide. Thus, future work needs to consider the influence of globalization to fully
grasp the interrelationships among religion, culture, and communication in the world.
Ultimately, the present overview, with its focus on religion, culture, and communication
points to the undeniable connections among these concepts. Religion and culture are
essential elements of humanity, and it is through communication, that these elements
of humanity are mediated. Whether exploring these terms in health, interpersonal,
intercultural, intergroup, mass, or other communication contexts, it is evident that
understanding the intersection(s) among religion, culture, and communication offers
vast opportunities for researchers and practitioners.
http://communication.oxfordre.com/view/10.1093/acrefore/9780190228613.001.0001/a
crefore-9780190228613-e-166
INTRODUCTION Today globalization has widely become one of the most powerful forces
shaping the modem world, hut ironically cannot be defined easily. Globalization is a
complex concept that involves political, economic and socio-cultural orders and has created
new global ideologies. In fact, globalization is a multifaceted word that does not refer to a
single notion, but can be characterized as a systematic integration of commercial, cultural,
and technological advancements. The information and communication revolution is one of
the most important factors in globalization, and has changed people's relations and the
relative meaning of time and space, reducing communicative distance, demolishing
physical houndaries while increasing relations between people, governments and cultures.
Through information and communications technologies, substantial populations on earth
are exposed to foreign cultures and ideas and feel the threat of losing their national and
religious identities. Because information and commimications technologies have to be
considered part of processes of liberal-capitalist modernity or Westemization the process of
becoming modem in today's world is perceived as involving methods of the power elite,
which brings old practices, cultures and religious identities into question, thus raising the
potential for conflict. In this atmosphere, globalization of cultures and religious identities
becomes one of the more important impacts of information and communication technology.
In fact, as social and political stmctures influence many of these power relations, the
information and communication technology can advance the destmction of existing cultures
and religious identities. The assumption of cultural globalization is that if other societies
want to become civilized, they must abandon their cultures and identities. On the other
hand, culture globalization with rise of Information and Communications Technologies
(ICT) in recent years has quite possibly contributed to accelerate a perceived uniform world
culture in which democracy and its values are proceeding strongly through various aspects
of life: cultural, industries, international language, music, press and media etc. In this
increasingly globalized culture, some countries feel they have little or no margin of action
as they attempt to position themselves into the so-called global village. Therefore, when
speaking about culture globalization by information and communications technology, it is
important to understand its negative effects. The first negative of culture globalization is
ideological, religious and identity conflicts at national levels that are driven by information
and communication technology. In fact use of information and communication technology
plays an important role in the appearance of such conflicts. Communication globalization
has modified many political, economic, and social factors which have increased the basic
conflict between the old cultures and the new cultures, between secularism and religion,
between the West and the East. Thus the fundamental challenge confronting humanistic and
cultural studies the focus of this article is how, in an age of information and communication
globalization, can we reconcile the conflict and the tension between cultural and religious
identities with different (or the new) cultures and civilizations that want to be a member of
the global village; without succmnbing to cultural homogenization through some of these
Western values and symbols.
MEANING OF GLOBALIZATION
Today globalization has widely become one of the most powerful forces shaping the
modem world and cannot be defined easily. In fact, globalization is a complex concept that
involves political, economic and socio-cultural orders and has created new global beliefs. In
other words, globalization is a multifaceted word that does not refer to a single notion.
Reviewing the literature does give some basic insight into the concept of cultural
globalization and its implications. Giddens' view of globalization is "an intensification of
world-wide social relations which link distant localities in such a way that local happenings
are shaped by events occurring many miles away and vice versa." (Giddens, Anthony,
1990) In other words, globalization involves changes in the spatial reach of capital,
financial activities, advanced producer services, and information that transcends the
political state system and where, arguably, multinational corporations replace states and
commimities as the dominant actors in the global system. In theory, a globalized
socioeconomic system would be freer, more efficient, economically rational, and unfettered
by state-directed diversions of wealth into unproductive areas. As production is reorganized
across time and space, industries interpenetrate across political borders, financial capital
spreads across the globe, homogenized consumer goods diffuse to distant markets, and
people flow to new areas of economic opportunity, the local and the global will become
inextricably intertwined in a system of imiversal order. (Keeling, Latin 2002) For Held and
McGrew "globalization denotes the expanding scale, growing magnitude, speeding up and
deepening impact of interregional flows and pattems of social interaction. It refers to a shift
or transformation in the scale of human social organization that links distant communities
and expands the reach of power relations across the world's major regions and continents."
(Held/McGrew 2000: 2; cf. Held et. al. 1999: 16)
This is an excerpt from International Relations – an E-IR
Foundations beginner’s textbook. Download your free copy here.
Religion and culture seem like complex ideas to study from the
perspective of International Relations. After all, scholars and
philosophers have long debated the meaning of these terms and
the impact they have had on our comprehension of the social
world around us. So is it an impossibly complicated task to
study religion and culture at the global level? Fortunately, the
answer is ‘no’, for we can recognise and respect complexity
without being confused about what we mean by each term. In
this chapter, which completes the first section of the book, we
will explore why thinking about religious and cultural factors in
global affairs is as integral as the other issues we have covered
thus far.
Elements of religion
Elements of culture
Conclusion
https://www.e-ir.info/2017/01/08/religion-and-culture/
By
Michelle LeBaron
July 2003
Culture is an essential part of conflict and conflict resolution. Cultures are like
underground rivers that run through our lives and relationships, giving us
messages that shape our perceptions, attributions, judgments, and ideas of self
and other. Though cultures are powerful, they are often unconscious,
influencing conflict and attempts to resolve conflict in imperceptible ways.
Cultures are more than language, dress, and food customs. Cultural groups
may share race, ethnicity, or nationality, but they also arise from cleavages of
generation, socioeconomic class, sexual orientation, ability and disability,
political and religious affiliation, language, and gender -- to name only a few.
Two things are essential to remember about cultures: they are always changing,
and they relate to the symbolic dimension of life. The symbolic dimension is the
place where we are constantly making meaning and enacting our identities.
Cultural messages from the groups we belong to give us information about what
is meaningful or important, and who we are in the world and in relation to others
-- our identities.
Cultural messages, simply, are what everyone in a group knows that outsiders
do not know. They are the water fish swim in, unaware of its effect on their
vision. They are a series of lenses that shape what we see and don't see, how
we perceive and interpret, and where we draw boundaries. In shaping our
values, cultures contain starting points and
currencies[1]. Starting points are those places it
is natural to begin, whether with individual or
group concerns, with the big picture or
particularities. Currencies are those things we
care about that influence and shape our Additional insights
interactions with others. into culture and conflict are
offered by Beyond
Intractability project
How Cultures Work participants.
Though largely below the surface, cultures are a
shifting, dynamic set of starting points that orient
us in particular ways and away from other
directions. Each of us belongs to multiple cultures that give us messages about
what is normal, appropriate, and expected. When others do not meet our
expectations, it is often a cue that our cultural expectations are different. We
may mistake differences between others and us for evidence of bad faith or lack
of common sense on the part of others, not realizing that common sense is also
cultural. What is common to one group may seem strange, counterintuitive, or
wrong to another.
Culture is multi-layered -- what you see on the surface may mask differences
below the surface.
Therefore, cultural generalizations are not the whole story, and there is no substitute
for building relationships and sharing experiences, coming to know others more deeply
over time.
Therefore, taxonomies (e.g. "Italians think this way," or "Buddhists prefer that") have
limited use, and can lead to error if not checked with experience.
Therefore, it is important to use many ways of learning about the cultural dimensions of
those involved in a conflict, especially indirect ways, including stories, metaphors, and
rituals.
Therefore, it is useful for people in conflict to have interactive experiences that help
them see each other as broadly as possible, experiences that foster the recognition of
shared identities as well as those that are different.
Since culture is so closely related to our identities (who we think we are), and
the ways we make meaning (what is important to us and how), it is always a
factor in conflict. Cultural awareness leads us to apply the Platinum Rule in
place of the Golden Rule. Rather than the maxim "Do unto others as you would
have them do unto you," the Platinum Rule advises: "Do unto others as they
would have you do unto them."
Culture is inextricable from conflict, though it does not cause it. When
differences surface in families, organizations, or communities, culture is always
present, shaping perceptions, attitudes, behaviors, and outcomes.
When the cultural groups we belong to are a large majority in our community or
nation, we are less likely to be aware of the content of the messages they send
us. Cultures shared by dominant groups often seem to be "natural," "normal" --
"the way things are done." We only notice the effect of cultures that are different
from our own, attending to behaviors that we label exotic or strange.
Cultural fluency means familiarity with cultures: their natures, how they work,
and ways they intertwine with our relationships in times of conflict and harmony.
Cultural fluency means awareness of several dimensions of culture, including
Communication,
Ways of naming, framing, and taming conflict,
Approaches to meaning making,
Identities and roles.
Each of these is described in more detail below.
Communication refers to different starting points about how to relate to and with
others. There are many variations on these starting points, and they are
outlined in detail in the topic Communication, Culture, and Conflict. Some of the
major variations relate to the division between high- and low-context
communications, a classification devised by Edward T. Hall.[3]
As people communicate, they move along a continuum between high- and low-
context. Depending on the kind of relationship, the context, and the purpose of
communication, they may be more or less explicit and direct. In close
relationships, communication shorthand is often used, which makes
communication opaque to outsiders but perfectly clear to the parties. With
strangers, the same people may choose low-context communication.
There are many other ways that communication varies across cultures. High-
and low-context communication and several other dimensions are explored
in Communication, Culture, and Conflict.
Ways of naming, framing, and taming conflict vary across cultural boundaries.
As the example of the elderly Chinese interviewee illustrates, not everyone
agrees on what constitutes a conflict. For those accustomed to subdued, calm
discussion, an emotional exchange among family members may seem a
threatening conflict. The family members themselves may look at their
exchange as a normal and desirable airing of differing views. Intractable
conflicts are also subject to different interpretations. Is an event a skirmish, a
provocation, an escalation, or a mere trifle, hardly worth noticing? The answer
depends on perspective, context, and how identity relates to the situation.
John Paul Lederach, in his book Preparing for Peace: Conflict Transformation
Across Cultures, identifies two third-party roles that exist in U.S. and Somali
settings, respectively -- the formal mediator and the traditional elder.[4] The
formal mediator is generally not known to those involved, and he or she tries to
act without favoritism or investment in any particular outcome. Traditional elders
are revered for their local knowledge and relationships, and are relied upon for
direction and advice, as well as for their skills in helping parties communicate
with each other. The roles of insider partial(someone known to the parties who
is familiar with the history of the situation and the webs of relationships)
and outsider neutral (someone unknown to the parties who has no stake in the
outcome or continuing relationship with the parties) appear in a range of cultural
contexts. Generally, insider partials tend to be preferred in traditional, high-
context settings, while outside neutrals are more common in low-context
settings.
These are just some of the ways that taming conflict varies across cultures.
Third parties may use different strategies with quite different goals, depending
on their cultural sense of what is needed. In multicultural contexts, parties'
expectations of how conflict should be addressed may vary, further escalating
an existing conflict.
For example, when First Nations people sit down with government
representatives to negotiate land claims in Canada or Australia, different ideas
of time may make it difficult to establish rapport and make progress. First
Nations people tend to see time as stretching forward and back, binding them in
relationship with seven generations in both directions. Their actions and choices
in the present are thus relevant to history and to their progeny. Government
negotiators acculturated to Western European ideas of time may find the telling
of historical tales and the consideration of projections generations into the
future tedious and irrelevant unless they understand the variations in the way
time is understood by First Nations people.
Of course, this example draws on generalizations that may or may not apply in
a particular situation. There are many different Aboriginal peoples in Canada,
Australia, New Zealand, the United States, and elsewhere. Each has a distinct
culture, and these cultures have different relationships to time, different ideas
about negotiation, and unique identities. Government negotiators may also
have a range of ethno cultural identities, and may not fit the stereotype of the
woman or man in a hurry, with a measured, pressured orientation toward time.
Examples can also be drawn from the other three dimensions identified by
Hampden-Turner and Trompenaars. When an intractable conflict has been
ongoing for years or even generations, should there be recourse to international
standards and interveners, or local rules and practices? Those favoring a
universalist starting point are more likely to prefer international intervention and
the setting of international standards. Particularlists will be more comfortable
with a tailor-made, home-grown approach than with the imposition of general
rules that may or may not fit their needs and context.
Specificity and diffuseness also lead to conflict and conflict escalation in many
instances. People, who speak in specifics, looking for practical solutions to
challenges that can be implemented and measured, may find those who focus
on process, feelings, and the big picture obstructionist and frustrating. On the
other hand, those whose starting points are diffuse are more apt to catch the
flaw in the sum that is not easy to detect by looking at the component parts, and
to see the context into which specific ideas must fit.
Inner-directed people tend to feel confident that they can affect change,
believing that they are "the masters of their fate, the captains of their souls."[7]
They focus more on product than process. Imagine their frustration when faced
with outer-directed people, whose attention goes to nurturing relationships,
living in harmony with nature, going with the flow, and paying attention to
processes rather than products. As with each of the above sets of starting
points, neither is right or wrong; they are simply different. A focus on process is
helpful, but not if it completely fails to ignore outcomes. A focus on outcomes is
useful, but it is also important to monitor the tone and direction of the process.
Cultural fluency means being aware of different sets of starting points, and
having a way to speak in both dialects, helping translate between them when
they are making conflict worse.
These continua are not absolute, nor do they explain human relations broadly.
They are clues to what might be happening when people are in conflict over
long periods of time. We are meaning-making creatures, telling stories and
creating understandings that preserve our sense of self and relate to our
purpose. As we come to realize this, we can look into the process of meaning
making for those in a conflict and find ways to help them make their meaning-
making processes and conclusions more apparent to each other.
This can be done by storytelling and by the creation of shared stories, stories
that are co-constructed to make room for multiple points of view within them.
Often, people in conflict tell stories that sound as though both cannot be true.
Narrative conflict-resolution approaches help them leave their concern with truth
and being right on the sideline for a time, turning their attention instead to
stories in which they can both see themselves.
cooperation
filial piety (respect for and deference toward elders)
participation in shared progress
reputation of the group
interdependence
In individualist settings, the following values tend to be privileged:
competition
independence
individual achievement
personal growth and fulfillment
self-reliance
When individualist and communitarian starting points influence those on either
side of a conflict, escalation may result. Individualists may see no problem with
"no holds barred" confrontation, while communitarian counterparts shrink from
bringing dishonor or face-loss to their group by behaving in unseemly ways.
Individualists may expect to make agreements with communitarians, and may
feel betrayed when the latter indicate that they have to take
their understandings back to a larger public or group before they can come to
closure. In the end, one should remember that, as with other patterns
described, most people are not purely individualist or communitarian. Rather,
people tend to have individualist or communitarian starting points, depending
on one's upbringing, experience, and the context of the situation.
https://www.beyondintractability.org/essay/culture_conflict