KPI Novra

# Company Objective Detail Activity

1 SMART Issue Log a. Follow up OPEN & IN PROGRESS Issue Log with IT
b. Follow up FIXED & CLOSED (BY ABS) with SMART PIC
c. Updating the status of issue log
d. Attend daily call with SMART
2 Korindo Maintaining Account a. Update slides for training PPT (APK & Dashboard)
b. Come up with a plan for the rollout
c. Start making CPM
d. Update the issue log
3 CBI Maintaining Account a. Follow up IT ABS of all OPEN & IN PROGRESS issue
b. Testing the issue that has been FIXED by IT ABS
c. Follow up with Client regarding issue :
- MTG
- QC Module
- Integration

d. Follow up regarding gadget for other estates, when it

arrives, when can we come to rollout, etc
e. Update slides for training PPT (APK & Dashboard)
f. Come up with a plan for rollout to another estate
g. Start making CPM
h. Update issue log

KPI Fadhil

# Company Objective Detail Activity

1 AA Maintaining Account a. Testing Bin System (APK + Dashboard)
b. Field testing for Bin System
c. Testing all the OPEN & FIXED Issue from IT
d. Update issue log to AA
e. Maintaining user creation
f. Always update Ms Chee if there is any additional
invoice user
2 Pinago Maintaining Account a. Follow up APK MTG with Pak Janpin
b. Field testing for MTG
c. Follow up regarding BBC trial to Pak Janpin
d. Update issue log
e. Always update Ms Chee if there is any additional
invoice user
f. CPM bi-weekly
3 WPG Maintaining Account a. Follow up for visit schedule with WPG to meet
management
b. Asked for more work (upgrade module using NFC +
backlog)
4 SMART Maintaining Account a. Always update Ms Chee if there is any additional
invoice user
b. Support SMART
c. Maintaining user list
 Deadline Expected
1. Issue log is under control Result
(no issue that is pending on % Achieve
Everyday consultant side more than 3 days)
Everyday 2. Issue log is updated daily, not weekly
3. Always follow up with IT to give expected completion date
Every Friday 4. Client is communicated, no more complaint because of no
Everyday update from consultant
12-Apr
9-Apr 1. CPM is sent monthly
2. Get more work from client
15-Apr 3. Start discussion of integration
12-Apr 4. Follow up MILL system to start MMMP
Everyday 1. Rollout the rest of PT SSS
Everyday 2. Get more work from client
3. Start integration between PMMP - Plantation Pro
22-Apr 4. Follow up MILL system to start MMMP
5. CPM is sent monthly

22-Apr

26-Apr
22-Apr
26-Apr
Everyday

Deadline Expected Result % Achieve

16-Apr 1. Bin System is working in the field as RAN
22-Apr 2. Close every issue from AA
3. User creation is created in timely manner (not more than
Everyday 24h after requested)
Everyday
Everyday
Everytime there is additional user

10-Apr 1. Always follow up with Pak Janpin and update him

6-May 2. Sent CPM bi-weekly in timely manner
3. Follow up invoice
10-Apr
Everyday
Everytime there is additional user

Every 2 week
9-Apr 1. Meeting with WPG
2. Get more work
After visit
Everytime there is additional user 1. Always update Ms Chee if there is any additional user

Everytime there is a request

Everytime there is additional user
KPI Fadhil

# Company Objective Detail Activity

1 AA Maintaining Account a. Testing Bin System (APK + Dashboard)
b. Field testing for Bin System
c. Testing all the OPEN & FIXED Issue from IT
d. Update issue log to AA
e. Maintaining user creation
f. Always update Ms Chee if there is any additional invoice user
2 Pinago Maintaining Account a. Follow up APK MTG with Pak Janpin
b. Field testing for MTG
c. Follow up regarding BBC trial to Pak Janpin
d. Update issue log
e. Always update Ms Chee if there is any additional invoice user
f. CPM bi-weekly
3 WPG Maintaining Account a. Follow up for visit schedule with WPG to meet management
b. Asked for more work (upgrade module using NFC)
4 SMART Maintaining Account a. Always update Ms Chee if there is any additional invoice user
 Deadline Expected Result % Achieve
16-Apr 1. Bin System is working in the field as
22-Apr RAN
2. Close every issue from AA
Everyday 3. User creation is created in timely
Everyday manner (not more than 24h after
Everyday requested)
Everytime there is additional user
10-Apr 1. Always follow up with Pak Janpin and
6-May update him
2. Sent CPM bi-weekly in timely manner
10-Apr 3. Follow up invoice
everyday
Everytime there is additional user
Every 2 week
9-Apr 1. Meeting with WPG
After visit 2. Get more work
Everytime there is additional user 1. Always update Ms Chee if there is any
additional user
KPI Reynold

# Company Objective
1 SINARMAS Maintaining account

2 Korindo Maintaining account

3 CBI Maintaining account

4 Pinago Maintaining account

 Detail Activity Deadline
a. Ensure issue log is maintained in timely manner
b. Ensure that every month has a rollout
c. Ensure that user creation is maintained and invoice is sent monthly
d. Provide Steer Comm slides
a. Get more work
b. Produce CPM monthly
c. Follow up MILL system to start MMMP
d. Start the integration
a. Get more work
b. Produce CPM monthly
c. Follow up MILL system to start MMMP
d. Start the integration
a. Get more work
b. Produce CPM monthly
Expected Result % Achieve