Sarangi, Debajit [4:13 PM]:

Hello Marc
Sarangi, Debajit [4:13 PM]:
how are you?
Sarangi, Debajit [4:13 PM]:
This is reg EARS00004661632..
Sarangi, Debajit [4:14 PM]:
is there any update from user as the EARS is breaching today
klashorst, marc van de [4:20 PM]:
I'm going to call him in a minute
klashorst, marc van de [4:20 PM]:
he says it still doesn't work, but I have doubts he performed the procedure you
had given in screenshots
Sarangi, Debajit [4:20 PM]:
ok
Sarangi, Debajit [4:21 PM]:
we checked it here in M139
Sarangi, Debajit [4:21 PM]:
it is working fine and also sent the required screen print according to the steps we
carried out
klashorst, marc van de [4:27 PM]:
just called, he has not the correct responsibilities to do the procedreu, but he
knwos someone who does
klashorst, marc van de [4:27 PM]:
so he will contact the other user, to preform this procedure
klashorst, marc van de [4:27 PM]:
hopefully all in time...
Sarangi, Debajit [4:28 PM]:
will it be possible to accomplish the steps within the breach time
klashorst, marc van de [4:28 PM]:
hopefully
klashorst, marc van de [5:43 PM]:
Hi Debajit
klashorst, marc van de [5:43 PM]:
regarding EARS00004661632
klashorst, marc van de [5:44 PM]:
KPN wants us to do the procedure as you have sent in screenshots
klashorst, marc van de [5:44 PM]:
they want to give you 'PA Setup' responsibility
klashorst, marc van de [5:44 PM]:
what is your username in P354?
Sarangi, Debajit [5:48 PM]:
Hi Marc
Sarangi, Debajit [5:48 PM]:
it is DSARA600
klashorst, marc van de [5:48 PM]:
okay, thanks
klashorst, marc van de [5:48 PM]:
I will ask immediately to give you the required rsponsibility
Sarangi, Debajit [5:49 PM]:
ok
klashorst, marc van de [5:57 PM]:
responsibility has been granted
klashorst, marc van de [5:57 PM]:
can you perform the procedure?
Sarangi, Debajit [5:57 PM]:
ok..let me check it
Sarangi, Debajit [5:57 PM]:
yes
klashorst, marc van de [5:58 PM]:
let me know when you're ready, so I can immediately cll the user
klashorst, marc van de [5:58 PM]:
45 mins left, all the time in the world
Sarangi, Debajit [5:59 PM]:
oh..
Sarangi, Debajit [5:59 PM]:

Sarangi, Debajit [6:00 PM]:

Marc one more thing..
Sarangi, Debajit [6:00 PM]:
I need another responsibility to check for the organization
Sarangi, Debajit [6:01 PM]:
as copy button is not enabled in PA Beheer -KPN NL responsibility
klashorst, marc van de [6:01 PM]:
which responsibility?
Sarangi, Debajit [6:03 PM]:
PA Fincial Administratie - KPN NL
klashorst, marc van de [6:04 PM]:
okay, I make a call
Sarangi, Debajit [6:04 PM]:
yes please
klashorst, marc van de [6:05 PM]:
what is the exact name of the responsibility?
Sarangi, Debajit [6:05 PM]:
PA Financiele Administratie - KPN NL this is the acurate one
klashorst, marc van de [6:11 PM]:
responsibility granted
Sarangi, Debajit [6:11 PM]:
ok thank you
Sarangi, Debajit [6:23 PM]:
Hi Marc
Sarangi, Debajit [6:23 PM]:
If any body is using the PA Set up screen
Sarangi, Debajit [6:24 PM]:
as it is asking for requery records
Sarangi, Debajit [6:25 PM]:
can you please find if the screen is being used by anybody..
klashorst, marc van de [6:25 PM]:
hmm, how would I do that?
klashorst, marc van de [6:25 PM]:
that can be anybody
klashorst, marc van de [6:26 PM]:
you can't finish the procedure now?
Sarangi, Debajit [6:30 PM]:
it is underway
Sarangi, Debajit [6:30 PM]:
it takes time to refresh
Sarangi, Debajit [6:31 PM]:
I am trying my best
klashorst, marc van de [6:33 PM]:
 I know
klashorst, marc van de [6:46 PM]:
call is breched now anyway, but any progress?
Sarangi, Debajit [7:22 PM]:
Hi Marc
Sarangi, Debajit [7:22 PM]:
this is done
Sarangi, Debajit [7:22 PM]:
Please check with user if organization is coming
Sarangi, Debajit [7:22 PM]:
when creating project
klashorst, marc van de [7:22 PM]:
I'll call him
Sarangi, Debajit [7:22 PM]:
ok
Sarangi, Debajit [7:22 PM]:
the call breached
klashorst, marc van de [7:24 PM]:
i know
klashorst, marc van de [7:43 PM]:
he's not in anymore
klashorst, marc van de [7:43 PM]:
I have snt him email
klashorst, marc van de [7:43 PM]:
call is breached anyway, we did our best
Sarangi, Debajit [7:45 PM]:
ok
Sarangi, Debajit [7:45 PM]:
thank you for all your effort
Sarangi, Debajit [7:45 PM]:
can I put my effort against the EARS?
klashorst, marc van de [7:46 PM]:
you too
klashorst, marc van de [7:46 PM]:
yes, please
Sarangi, Debajit [7:46 PM]:
thank you