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Hierarchy in Travel Company basically classifies the professionals working in any travel or tour

company. This categorization typically depends on some pre-specified norms which may comprise
the professionals’ power or authority in the respective company, the roles & duties they are
provided along with the core decision making ability they have in that company. Broadly saying
there are 3 major levels in hierarchy in travel company and all of these 3 levels are clearly described
as below in brief in a manner of chronological order means the highest one in the hierarchy is placed
at the top while the lowest one is placed at the end.

Supervisory Travel Company Level

The higher authority holder lies in this level of hierarchy. These professionals have full decision-
making power in the company and they lead the entire employees to work for the growth and
benefit of the company. The different job profiles at this level of the hierarchy in Travel Company
include these following

 Travel Company Director

 Travel Chief Manager

 President

 Division Manager

 Vice President

 Account Manager

 Chief Executive Office

 Director – Marketing

 Director – Tour Planning

 Senior Administrator

 Chief Marketing Officer

 Chief Finance Officer

 Director – Planning & Coordination

 Administrator

 General Manager

 Regional Manager
Executive Travel Company Level

The professional at this level of hierarchy in Travel Company are mid level officials in the company.
Their job duties involve managing as well as handling & taking care of the team of professionals
under them while abiding by the orders of seniors. These professionals do have big experience of the
travel field and their major duty relies in management of the clients & customers for the company’s
profit & growth. The various job profiles at this level of the hierarchy in Travel Company include
following job titles.

 Administrative Assistant

 Senior Business Developer

 Customer Service Manager

 Appraiser

 Business Developer Associate

 Project Manager

 Customer Service Associate

 Business Analyst

 Team Leaders

 Assistant General Manager

Operational Travel Company Level

The professional at this level of hierarchy in Travel Company are professionals who interact on daily
basis, face to face, with the clients of the company. These professionals though possess little
experience of the field still are very significant for the company’s smooth functioning. The various
job profiles at this level of the hierarchy in Travel Company include following job titles.

 Manager

 Sales Manager

 Tour Manager

 Customer Sales Representative

 Manager of Customer Billing

 Marketing & Promotional Manager

 Assistant Office Manager

 Sales Agent
 Consultant

 Training Manager

 Company Representative

 Travel Executive

 Clerk

 Secretary

 Receptionist

 Associate

 Intern

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