Sales Vocabulary

1. Sell (adjective)-To give a product in exchange for money.

Would you like to sell me your car?

Seller(noun)-The person who sold the product.

The seller told me he is asking $10,000 for the car.

2. Buy(adjective)/Purchase-The action of giving money to obtain/get a product.

I am going to buy a new car.

I will purchase more food tomorrow.

Buyer(noun)-The person who paid to have the item/product.

When is the buyer coming to pick up the car?

3. Trade-To swap one thing for another, money is sometimes involved if the items are different in
value.

I propose we trade your car for my truck.

4. Negotiate-A conversation where each person or side involved agrees to a specific price for an
item.

Can we negotiate with the owner of the house?

5. Exchange-To exchange something means to swap one thing for another thing, or even the same
thing, if it is the wrong size, color or, was faulty.

I incorrectly purchased the wrong size dress, can I please exchange it? I have not worn it.

6. Return-To return something means to take it back to the seller and ask for an exchange or
refund. Maybe the product was damaged, faulty or the buyer just changed their mind about it.

I would like to return this radio; it did not work when I tried to use it.

7. Refund-When the money used to buy something is returned to the buyer. Perhaps because the
item didn’t work, or the buyer bought it by mistake.

I would like a refund for the radio.

8. Guarantee-A promise that something will do as described, or will be replaced, repaired in case
the product does not do as described.

Our products come with a Lifetime Guarantee.

9. Warranty-A warranty is similar to a Guarantee, and these words are often used as synonyms for
each other. However, a warranty typically comes with a set time limit.

The motor comes with a five-year replacement warranty.

10. Lowest Price-When used in advertising the seller is claiming to have a lower price on a product
than anyone else. We have the lowest prices guaranteed!
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