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February 2019
Best
Cloud Trends
Upcoming Arrivals In The Cloud Industry
For The Year 2019
Guido Leduc
CEO
Designed to handle the most demanding workloads, Oracle Cloud packs networking, storage, database,
connectivity, and governance which can create a complete, reliable technology ecosystem in the cloud.
When I keenly observed the key areas where Oracle Cloud takes the big pie, I found that Oracle’s Cloud
Infrastructure bends all advantages of the public cloud with the control, security, and predictability of
on-premise infrastructure. In today’s customer-focused business environment, Oracle offers business
customers with flexible enterprise-IT choices—in the cloud, conventional, or a mix of both, which are
more than any other vendors. The important point is, Oracle solutions have frequently been
misunderstood by their short-term growth. But, they have proved that their longer-term strategic
positioning and potential is always beneficial for enterprises.
Therefore, this time, the team of Mirror Review brings you our latest magazine issue, “The 10 Best
Oracle Solution Providers of 2019”, featuring prominent companies who are employing Oracle
solutions to transform clients’ digital environment for better.
Out of these leading companies, we have featured The DOC B.V. (The Dutch Oracle Company) as the
cover story of this magazine. The company provides its customers with the best fitting solution for their
needs and acts as a part of their organization to improve and grow their business solutions. Started his
journey as an Oracle developer, the CEO, Guido Leduc guides his team at The DOC B.V. in projects
and operations.
Moving ahead, we have covered innovating stories of leading tech-companies leveraging Oracle
technology to enhance their clients’ portfolio.
On the experts viewpoint, we have Tomas López Fernebrand (VP/Amadeus) and Ricky Solorzano,
(CEO/Allevi), explaining their views about advanced technologies.
The team of Mirror Review always strives to introduce our precious readers with astonishing disruptive
technologies. This comprehensive magazine is packed with two articles covering two of the most
popular technologies, cloud and blockchain to refresh your mind and opinion about their impacts and
limitations.
Happy Reading!
Mayur Shewale
Assistant Editor
CREDIT PAGE
Publisher : Archana Ghule
Editor-in-Chief : Vikram Suryawanshi
10
26 36
24 Technology Xpress
Info Solutions:
The Maven In Offering Oracle
Erp Solutions
Enstoa: 28
Transforming Capital Projects By Enhancing
Communication, Streamlining Processes And
Deploying Data For Fact-based Management
34 Trempplin:
Supporting Clients To Achieve Their Goals
With Advanced Tech Offerings
Harnessing The Power Of Oracle To
Build Unique Solutions
Best
Guido Leduc
CEO
W ith products for each requirement, Oracle is a
strong competitor in the market to provide the
full stack solution to IaaS, PaaS, and SaaS for
all level of enterprises. Oracle has a huge portfolio of
technology solution provider to a customer solution
provider. It works with customers’ organizations by
advising and supporting them on business process level
coupled with technical solutions. This results in a
trustworthy partnership with their customers. The prime
products in the cloud which seamlessly integrate and
collaborate with users and systems. These products are goal of The DOC is to help clients grow their businesses
continuously expanding besides technological without letting them worry about their IT systems.
improvements like autonomous patching, self-performance Moreover, complete customers’ infrastructures are managed
tuning, and automatic security updates. Many Oracle’s by The DOC based on trust, loyalty, focus, communication,
cloud products are part of the PaaS portfolio where other quality, and flexibility.
cloud providers mostly provide Infrastructure as a Service
(IaaS). Therefore, the gap between IaaS and SaaS is filled Expanding Services with CEO’s Contribution
by PaaS that provides the platform with pre-installed The CEO of The DOC B.V., Guido Leduc started his
products to develop and run the user’s own applications. journey as an Oracle developer in 1998. Working as the
CEO, Guido’s role changed from pure technical into team
The DOC B.V. (The Dutch Oracle Company) is an lead, project manager, and operations manager. Today, at
organization that mainly focuses on these abilities of Oracle The DOC, he mainly plays a business-oriented role and
technology. The company provides its customers with the focuses on the customers in functional, technical, and
best fitting solution for their needs and acts as part of their commercial matters. Besides being responsible for
organization to improve and grow their business solutions. ‘running’ the company, Guido is still involved in company
It assists the clients in infrastructure and (custom) projects as a solution designer, project manager, and
applications including maintenance and 24/7 support. This business consultant. In addition, he is always ready to
dedicated support enables customers to focus on their core facilitate his team members who need some form of support
businesses. in their challenges at The DOC. Guido also enjoys spending
his time out in the field visiting customers and prospects. As
Evolving as the Technologies Evolve a trusted solution partner, he advises and supports his
Since its establishment in 1999, The DOC evolved from a clients in their line of business with their goals. This
technology driven company towards a solutions provider approach of maintaining customer trust helped The DOC in
but still focused on the Oracle technology. In the past year, expanding its customer partnerships.
the company further extended its offerings from a
Fulfilling Growing Clients’ Demands with Technology
Improvements
Speaking of today’s business environment, Oracle business
is becoming more difficult and the IT departments must
improve with changing business trends and clients’
requirements. Today, it’s hard for the most IT departments
to follow the changing pattern of businesses because they
are mostly focused on standards and procedures rather
than focusing on dynamically changing environments.
Understanding this varying scenario, the main goal of
We transform The DOC is to keep a balance between business and
IT. It has branch and customer focus teams, who act
customers’ businesses on the fine line between business process and IT,
providing a stable solution for the data systems. It
offers solutions like data analysis and
with specialized visualization tools which can be used by the
business on their required level and timing.
Oracle Solutions. Learning from clients’ needs, The DOC serves
the following offerings:
Best
n Cloud Services
The cloud is expanding; working in the cloud creates
huge opportunities for organizations as the cloud offers
enormous flexibility, scalability and reliability to n Business Intelligence
guarantee that crucial systems will always be available Business Intelligence is the future. If a customer orders
and future ready. an article via the internet, then the person gets additional
Working in the cloud is transforming the entire advice on other products that may be of interest to the
organization’s direction. Collaborating with the right consumer. The factory, or the supplier, continuously
partner is of crucial interest for achieving one’s cloud monitors all available data from different angles.
success. From its Cloud Solutions Center, the team of Patterns are recognized and mapped. Different dates are
The DOC advises how to set up and implement the best merged. Business Intelligence and Analytics is
fitting cloud solution by offering cloud packages and applicable within all organizations and at all levels.
Proof of Concepts based on a track record of successful From reports to dashboards to predictive analyzes and
cloud implementations and migrations. data visualization.
Following the same procedure, The DOC stores the data
n Professional Services and uses it to be predictive and guiding. It examines
At The DOC, Professional Services is about assisting data, adds together, discovers patterns, visualizes them,
the customer on a project basis. These services stand for and comes to advice that is important to clients.
inventory, advice, development, construction, and
implementation. Clients’ organizations have challenges n Product Solutions
and The DOC solves those challenges in-house. It Product Solutions are the logical combination of various
interviews clients, sparring, and brainstorming with activities into one solution. For a large municipality, The
them. This helps them to come to the right answer and DOC has developed a product from Professional
develop it as a customized solution. Services to detect housing frauds by applying Business
Intelligence. That was a great success on several fronts.
n Managed Services In the financial field alone, the municipality saved many
Initially, the client’s Oracle environment is in the form millions. Subsequently, the customer entered into a
of a Service Level Agreement (SLA). Managed Services management agreement (Managed Services) with The
is the service where the management of the client’s DOC for the maintenance and management of the
Oracle environment is transferred to The DOC. The solution. Additionally, in consultation with the
leading Oracle solutions provider monitors client’s customer, the company developed this program into a
Oracle environment 24/7, even in combination with product that detects address-related abuses and can be
Application Support. used by all municipalities or other government bodies.
Further, it can also be used to track subsidy fraud or
abuse of student finance.
We have the answer to clients’
development challenges, from
the consultancy phase, through
architecture to realization.
The DOC constantly trains its employees and it has a competence development program that
everyone needs to follow. Such programs enable the company to improve its customer support
and advice. The team of The DOC believes in teamwork and its team members are the biggest
assets in the company’s growth. This team is built upon core values like respecting each other
and accepting that no one is perfect in everything. This empowers the team members to work
with their full dedication and strengths.
The market is focusing on organizations, who are specialists in their business instead of
working with companies who just assure to do all possible activities without
knowing the core technology. As a specialist in Oracle technology, The DOC
stands out from other solutions providers. Utilizing The DOC’s Oracle
Cloud, clients’ can create great opportunities for their organizations. The
Cloud offers ample flexibility and reliability to ensure that users’ crucial
systems are always available and their organizations are ready for the
future.
Working in the Cloud transforms the entire business. The right partner
for this transformation is therefore crucial for successful Cloud
implementation. The DOC’s Cloud Solutions Center helps users to make
a framework of the optimal design and do the successful implementation
of their Oracle Cloud. The company offers consultants to look together
with clients for perfect alignment and also provide targeted advice. Such
support enables the client’s organization to take full advantage of the extra
possibilities from the Oracle Cloud.
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Big Bang ERP is a boutique consulting firm that helps businesses optimize
Big Bang ERP and streamline their processes by implementing cloud ERP, CRM, ITSM,
Gabriel Tupula MRP systems, and other cloud applications.
CEO
www.bigbangerp.com
CuriousRubik, Inc Curious Rubik is a multidisciplinary team of consultants and solution design
Daniel Smith experts.
CEO www.curiousrubik.com
Mastertics MASTERTICS was established with a mission to provide high quality solutions
Hugo Alexander for companies through the use of technology, knowledge.
CEO & Founder www.mastertics.com
Technology Xpress Info Technology Xpress Info Solutions, Pvt. Ltd. (T-XIS) is an expert in providing
Solutions Pvt. Ltd. superior quality Oracle ERP solutions and services to the global market.
Manisha Borade www.techxis.com
CTO
The DOC BV The DOC B.V. (The Dutch Oracle Company) is an organization that mainly
Guido Leduc focuses on these abilities of Oracle technology.
CEO www.thedoc.nl
We guide and
support our clients
to master new
technologies and
optimize their
‘ AGILEUM aims to help its customers improve their
operational performance and successfully manage their
digital transformation. While transforming clients’
enterprises, AGILEUM understands that there has been
acceleration in consumerism, technology, and
sustainability. Due to such developments, every industry
can gain benefits from it, but the lack of digital
transformation is the major restriction.
18
infrastructure in their businesses. The leading Oracle
Cloud solutions provider helps companies to stay agile
and make better and faster business decisions. Currently,
AGILEUM is focusing on the adoption of cloud
solutions in the Indian Ocean and African Region. The
company is also helping SMEs with products like
NetSuite and creating open source business solutions and
API factory.
19
Cloud Trends
Upcoming arrivals in
LOUD
C OMPUTING for the year 2019
As the cloud computing market grows, there A multi-cloud strategy enables several strategic
would be more expectations and pressure on the benefits. Companies relying on a single cloud
20
service provider might encounter problems such Ÿ function is ‘spun down’ when the processing is
as cloud data center bandwidth issues that could complete. It is conceptually similar to
potentially hamper their business and even result Microservice Architecture, wherein every
in possible loss of customers, especially when service in an architecture lives as an
some of their critical applications are involved. independent module.
Usage of multiple cloud services ensures that the
risks of downtime and data loss are averted even Amazon was the first to introduce the serverless
if there is a failure with respect to any computing concept with its product named
components in the software, hardware, network, Lambda. This was inspired by Simple Storage
etc. Service (S3) one of their highly popular products
and is concerned with storing objects.
Additionally, a multi-cloud strategy provides
companies the flexibility to specifically cater to How Serverless computing will function in
the divergent requirements of their different future?
business functions, teams, and departments.
These include security, privacy, performance or Ÿ On-demand Execution of Tasks: The
geographic reach of their cloud. serverless system executes the function when an
event triggering it occurs.
Companies need to involve their IT and business
units and work with the right partner in setting up Ÿ Specific Function Coding: People can write
an ideal multi-cloud solution. This can shift their code so that whenever they load some data into
focus from managing technology infrastructure to a database, it is instantly stored in a data
investing in business transformation, thereby warehouse.
depriving the maximum competitive advantage.
Ÿ Applications with IoT: In an IoT system, real-
Ÿ Serverless Computing: Serverless computing time responses are required on a massive scale -
refers to a new way of creating cloud- making serverless computing an ideal platform.
basedapplications that shifts the burden of It is especially helpful in areas of poor
heavy infrastructure to the cloud service connectivity, so that routing through a data
providers such as Amazon, Microsoft and center can be avoided.
Google. This means that the developers can just
focus oncreating applications without needing Ÿ Cost and Time Saving: Serverless computing
to worry about the server provisioning or can be thought as outsourcing – people need to
storage allocations.The term ’Serverless’ is a bit pay only for managing stuff like application
of misnomer.There are still servers involved, logic, databases, and servers, which was
but their management and provisioning is managed by companies earlier.
hidden from the developers. It is a complex
concept and is commonly referred to as Ÿ Kubernetes: Kubernetes is fast becoming the
Function as a Service (FaaS). Each function operating system for the cloud. It has the
lives as an independent module, which is potential to offer massive benefits for tech-firms
brought to life when triggered with an internal and developers. However, the future
or external event. The server hosting the advancements in kubernates are as follows:
21
Cloud Trends
Ÿ Simpler microservices API: From a Ÿ (GUIs) inside containers, but existing solutions
programmer’s perspective, microservices for doing so are clunky. As a result, most of the
architectures are challenging to implement, container cases focus on applications that do not
because user requires complex APIs to enable require a GUI to run, or whose GUI can be
communication between microservices. accessed via the web. If a technology can make
it easier to deploy traditional GUI apps inside
Ÿ Unikernels: The concept behind the unikernel containers, it would open up vast new
is simple: provide just enough software to opportunities for deploying containerized
power the desired application. The unikernel is applications.
software minimalism in practice. Unikernels
depend on specialized compiler systems to Conclusion
combine application software and operating
system support functions at compile time Cloud technology is still growing as it continues
instead of runtime. The result is a single to be more mainstream than on-premise
application image that contains everything the deployments. Organizations must look to simplify
application needs to run. All drivers, I/O their environments as they move more and more
routines, and support library functions normally workloads into the cloud, especially if
provided by an operating system are included in organizations are working with multiple cloud
the executable. None of the thousands of providers. To better utilize cloud technologies, a
utilities, unneeded drivers, unnecessary I/O proper management of resources is important and
routines, or unused support libraries is included. automation backed by cloud technology will play
a prime role in helping business succeed.
Ÿ GUI-friendly containers: People can run
applications with graphical user interfaces
22
Transforming Capital Projects By Enhancing
Communication, Streamlining Processes And
Deploying Data For Fact-Based Management
O racle PaaS enables companies to leverage Driving Clients’ Capital Projects with Technology
important emerging technologies like AI,
machine learning and IoT. Such innovations Great projects are built on a solid foundation of
are attracting forward-thinking organizations, many of evidence and data. It’s common to hear about
which already have a huge amount of Oracle tech and ambitious and well-resourced projects that fail due to
applications. US-based Enstoa, Inc. supports a lack of comprehensive and reliable data. Enstoa fills
companies worldwide with advanced Oracle this gap and offers an evidence-based approach, with
technologies like Oracle PrimaveraP6, Primavera high quality industry expertise in capital projects and
Unifier, and Aconex for capital projects. Enstoa is a a proven, repeatable way to improve project portfolio
gold partner with Oracle’s Construction and performance. Enstoa also provide clients with the
Engineering Global Business Unit (CEGBU) to insights and best practices needed to move forward
advance capital projects building. confidently.
Co-founder and CEO Jordan Cram established One CEO, Many Facets
Enstoa with a vision of bringing evidence-based
decision making to organizations in capital projects As CEO, Cram prides himself on not having a static
and construction. The company is built on the core role, instead being where he is needed most to drive
foundation of helping organizations use advanced value to clients and support the Enstoa team. For
technologies to reduce risks, speed up performance example, this quarter Cram is working with the
and deliver on strategic objectives. product innovation team to help the company launch
new AI-based products in 2019.
We see a world in which He was honored with the 2017 Smart CEO NYC
award, and Enstoa has been on the Inc. 5000 list of
all capital projects achieve fastest-growing private companies for seven years.
Prior to Enstoa, Cram was co-founder and principal of
maximum return on the Cram Group.
investment. In which data and
24
successfully. His advice has helped clients to spend
more strategically on improving their operations in
leading markets like China, the Middle East, India,
Europe, North America, and Australia.
25
Best
Experts Opinions
Solution Providers of 2019
A
llevi is building tools to design and engineer In terms of the 3D printing industry, the globe is
with life. Our 3D bioprinters and bioinks are moving towards demands of more regional
used by leading researchers all around the personalized products as well as thoughts around
world to find solutions to humanity’s most difficult sustainability. In an era where mass manufacturing has
problems – to cure disease, to test novel drugs, to become mainstream, new generations are more
eliminate the organ waiting list, to build with life. conscious of where products are bought, who makes
them, and how do they benefit not only themselves but
Founded in 2014, our mission is to make it easy to their community. I believe we will see 3D printing
design and engineer 3D tissues. We created our continue to take a greater and greater role in providing
desktop 3D bioprinter to be the most versatile, these more regionalized sustainable products for new
powerful and easy-to-use bio printer on the market. market demands.
Since our humble beginnings, we have grown to serve
hundreds of labs in all corners of the world and have In terms of Allevi, medicine is also driving in a more
become leaders in the bio fabrication revolution. personalized direction. Informed patients are
understanding that tailored medication will drive more
At Allevi, the biggest challenge is definitely the efficient and effective results for their treatments. This
symphony of things that need to work together to is particularly true when it comes to either more
make the overall solution work. 3D printing is a chronic or cancerous diseases. Therefore, 3D
mixture of robotics, software, and material science. bioprinting will allow physicians to be able to print
For us we still use robotics, software, and material out patient’s disease tissue to study drugs to
science, but our added layer of complexity is that we understand the personalized prognosis for the patient
print cells. This is truly where we derive our specialty. in a quick fashion. Likewise, physicians will also be
We’ve learned a lot in the past to be able to print and able to in the future print personalized medical
pattern cells. The next step is really to get the biology devices. The future of medicine is personalized and
to perform. The way we look to accomplish this is Allevi is excited to be catalyzing this new era.
working with biologist around the world and are
excited for this next step.
26
ABOUT THE AUTHOR:
Ricky Solorzano as the CEO of
Allevi guides the vision, strategy,
and day to day operation. He has
been obsessed with tissue
engineering for 8 years, created
the first desktop 3D bioprinter out
of his dorm room, and has been a
Forbes 30 under 30, Inc 30 under
30, and Business Insider 100: The
Creators #65.
Ricky Solorzano
CEO | Allevi
27
The Maven in Offering Oracle ERP Solutions
clients to achieve
their vision
through quality
technology,
delivered by our
‘ T-XIS utilizes the power of Oracle PaaS to assist
customers to develop, run, and manage web applications
with simplified building. It also helps them to maintain
the infrastructure that is characteristically associated
with developing and launching an app. Today, it has
replaced the traditional way and is now helping
enterprises in making better use of cloud such as
securing, mobilizing, integrating, and proving analytics
on the data in much simplified way. Moreover, PaaS
comes with many advantages such as IT efficiency,
business upgrading, and risk reduction. Besides, it
finest experts. increases automation, improves scalability, and increases
28
IT focus on business results rather than platform
management.
A leader is the one who guides the team towards the goal
and walks with the team. One such leader for T-XIS is
Manisha Borade, Chief Technical Officer at T-XIS. As
the CTO, Manisha has many responsibilities and she
handles them with great pleasure. Her technical
responsibilities are product development, innovative
models which are built as per the market trend and
customer feedback. Manisha and her team enjoy
developing products and solutions that are completely Manisha Borade
workflow driven, analytical, and dashboard ready as this Chief Technical Officer
is what the modern customers demand nowadays.
29
Future of Blockchain & ERP
substantial amount of time before global adoption. In financial companies, blockchain with ERP
Nonetheless, technologists and leading businesses minimizes recording errors like duplicate financial
have realized that the blockchain technology can play transactions and make payments quicker.
a big role in areas like logistics, supply chain, and Transparency and reliability in transactions are the
production that typically falls under the ERP systems major benefits of using blockchain with ERP.
domain. However, there are several challenges associated with
blockchain adoption that must be mitigated before its
It is foreseen that the blockchain application in ERP widespread integration can happen.
will help businesses in reducing the recall
requirements. It has the ability to share the production Like many futuristic business leaders, if you too aspire
diary among all original equipment manufacturers to implement blockchain in ERP systems for seamless
(OEM). Therefore, it is possible to accurately and results, you must overcome these top 5 challenges
promptly recall the affected products. All beforehand.
30
1. Managing growing number of users and other cryptocurrencies, public visibility is an
important feature.
Currently, blockchain technology is facing problems
in effectively supporting a large number of users on a However, for governments and companies, this
network. Therefore, to match the high user base, exposure creates a number of concerns. Most of the
blockchain will need to have better scalability. The ERP systems in companies need to protect and restrict
leading blockchain technology-based networks access to their data for a myriad of reasons. Therefore,
Bitcoin and Ethereum get slower in transaction blockchain technology cannot work in spaces with
processes. Moreover, higher fees are charged per sensitive data until developers find out the resolution
transaction because of a substantial rise in users. for this challenge.
There should be in-depth research about how to As a solution to public visibility, one can customize
upgrade blockchain to improve its user management blockchain to meet the needs and specifications of the
capability. It will take a significant amount of time to specific ERP system. A blockchain can be made
develop such capacity to handle the increasing growth restricted to others. This means that people can only
in users. Further, thoroughly vetted and verified access parts of the blockchain which are relevant to
scaling methods are important before implementation their tasks.
into the ledgers. Thus, one should consider the
scalability before connecting blockchain with ERP Creating such custom blockchains takes a sizable
systems on a wide scale. amount of expertise and planning. Today, security and
privacy is the prime concern of ERP systems.
2. Illegal usage and exposure Therefore, a clear and secure blockchain-based ERP
model with limited and customizable data access
Blockchain technology is mostly used in bitcoin, should be developed to tackle such issues.
altcoins, etc that are illegal in some countries. In a
paper titled “A Survey on the Security of Blockchain 4. Unsustainable energy consumption
Systems” published through the Cornell University
Library, a team of researchers found that criminals use The Bitcoin network and Ethereum network both use
cryptocurrencies to purchase restricted materials on the proof-of-work (PoW) algorithm to validate
online marketplaces. Likewise, they use it as a tool for transactions made on the blockchains. It is most
money laundering and payment methods for popular mechanism for blockchain. It requires the
ransomware. computation of ultra-complex mathematical problems
to verify and process transactions and to secure the
Nevertheless, these illegal activities are a result of network.
people’s applications of digital currencies in global
trade and can be carried out with approved currency Therefore, combined with ERP, blockchain systems
too. However, for blockchain technology to be will consume extra power to run the computers and a
accepted by the public, it must restrict its usage in considerable amount of infrastructure will be required
such scenarios. for cooling and maintaining the systems. According to
a recent finding, the miners who work to validate
3. Security and privacy transactions in the Bitcoin blockchain consume about
0.2 percent of the global electricity total per year.
In their initial design, developers made blockchains to
be publicly visible. The Bitcoin blockchain is The solution over the high-energy consumption
designed to be accessible to all those who have made problem is to use Proof-of-stake algorithm instead of
a transaction on the network. In such cases of bitcoin Proof-of-work (PoW). This will also help the
31
Future of Blockchain & ERP
implementation of blockchain in ERP to operate with understanding of this complex technology and help
sustainable energy consumption. Still, the shift from progress the market. Moreover, there are potential
PoW to PoS has to be compatible with current systems opportunities for standards to play a role in sectors
and run as per the output requirements. where provenance tracking is important.
Conclusion:
5. The need for industry standards
In the heart of today’s business world, where people’s
Designing a standard blockchain-ERP system that is lives are enmeshed with digital technologies, the
confidential and secure is a big task. Thus, companies blockchain powered ERP system can be a
need to agree on standards and practices for seamless breakthrough product. ERP providers are slowly
connectivity through such blockchain-based ERP realizing the positive impact blockchain technology
models. Moreover, the user must overcome the slower could make. But, it needs to tackle the above
processing rate to avoid interaction failure between challenges effectively in order to emerge as prime
IoT devices and other systems. support for ERP systems.
With some proof of concepts, global industries should Blockchain enables frictionless functioning of
adopt a common standard and give it the time to businesses in a unified ecosystem and allows them to
convert and become compatible. These standards will control their resources and growth far better. Experts
play an important role in ensuring scalability and say that blockchain could potentially transform how
interoperability between multiple blockchain modern businesses operate. Currently, ERP softwares
implementations. are focused on individual enterprises, while
blockchain integration adds more flexibility, but the
It will also help in reducing the risk of a fragmented security and privacy should not be compromised.
ecosystem. Further, standards could improve
32
Supporting Clients to Achieve their Goals
with Advanced Tech Offerings
Ÿ
and computation of various requirements of the
organization.
34
2) Courses
3) Product
35
Best
Experts Opinions
Solution Providers of 2019
Why
TECHNOLOGY is
Crucial to Achieving a Sustainable
TRAVEL INDUSTRY?
D o you believe in the importance of a As a technology provider for the travel and tourism
sustainable travel industry? The travel and sector, Amadeus develops technology solutions that
tourism sector is expected to grow at an help our customers improve their environmental and
annual rate of 3.9% over the next decade. That is economic efficiency. One of our technology solutions,
positive, but it also reminds us that we need to put in Amadeus Altéa Departure Control-Flight
place measures to guarantee the sustainability of the Management, allows airlines to accurately calculate
sector in the long term. Amadeus takes this very the fuel they need for a given flight, allowing them
seriously. Let me tell you why. significant savings in CO2 emissions, fuel and
economic costs.
We consider that a company’s responsibility goes
beyond securing the growth of its results. At Amadeus To achieve greater long-term results, we collaborate
we have a record for many years of limiting the with other interest groups in the travel industry and
environmental impact and optimizing the social reach participate in projects to improve environmental
of our commercial operations. We believe that sustainability. For example, in order to help achieve
environmental efficiency has to start with our internal the 2-degree objective set by the Paris Agreement and
operations. That is why we measure our reach the carbon neutral level, Amadeus joined the
environmental impact in order to identify United Nations’ Climate Neutral Now commitment.
improvements and implement solutions. Since 2009,
we have been using the Amadeus Environmental We have also established a long-term agreement with
Management System (EMS) as a solid methodology to the International Civil Aviation Organization (ICAO)
analyze all our environmental data and help us to contribute to a greater awareness of carbon
identify and take measures to improve environmental emissions in aviation. Amadeus uses the ICAO carbon
performance. emissions calculator on its distribution platforms to
provide travelers with information on the greenhouse
gas emissions produced during their trips.
36
Tomas López Fernebrand
Senior Vice President, General
Counsel & Corporate Secretary,
Amadeus
Amadeus’ environmental commitment is reflected in their trips online. So far, travelers have donated almost
our inclusion in several global sustainability indices. 3 million dollars on the websites of Iberia, Finnair,
Among others, Amadeus has been chosen as one of Norwegian, Almundo and Avianca for programs to
the most sustainable companies in the world, ranking educate and vaccinate of children, and other
16 in the 100 global companies chosen by Corporate development projects run by the United Nations Fund
Knights in 2018. In addition, our efforts in this regard for Children (UNICEF).
have been recognized by the Dow Jones Sustainability
Index for seven consecutive years. We also contribute our knowledge in travel
intelligence for initiatives that benefit society. In this
Looking at the social level, we believe that travel can sense, Amadeus is part of a UNICEF global
play a key role in global economic development and innovation program that collects and analyzes
can be a determining force for positive change. complex data sources from different sectors. In part,
thanks to the data provided by Amadeus, they can
We seek to actively contribute to the communities in better understand the patterns of the spread of
which we work, through investment, participation in epidemics, which helps them to control possible
local projects and partnerships with non-profit outbreaks in other areas.
organizations around the world. To do so, during 2017
we developed 138 community support and social Our purpose to shape the future of travel and tourism
assistance projects and 69 training projects, providing is based on internal, external and collaborative actions
young people with the qualifications required by the with other entities in the sector. We are committed and
digitized sector of travel and tourism. proud to be able to use Amadeus’ technology,
experience and global network to ensure the
In 2013, Amadeus launched Click for Change, a sustainability of the travel industry in the long-term
program that, thanks to the donation engine developed and build a better future for all.
by Amadeus, allows donations from people who buy
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