QUESTIONNAIRE

Respected Madam / Sir

I am a student of Masters in Business Administration (MBA) from Lovely Professional University,
Phagwara. Kindly fill up the questionnaire which is required for collecting data for my live
project. I assure you that I will keep the information confidential and use only for my academic
purpose.

1. Name :

2. Age :

3. Gender :
a) Male □ b) Female □ c) Others □

4. Educational qualification:
a) Illiterate □
b) Higher secondary □
c) Graduate □
d) Post graduate

5. Marital status :
a) Married □
b) Single □

6. Occupation:
a) Business □ d) Housewife □
b) Service □ e) Student □
c) Agriculture □ f) Other □

7. Type of Organization:
a) Private □ b) Government □

8. House ownership :
a) Own □ b) Rented □
9. What is the source of your regular monthly income? (You can choose more than one
answer.
a) Employment (employment income)
b) Business activities
c) Retirement pension, other pensions, allowances, social security benefits
d) Income from property tenure (real estate lease, etc
e) Other

10. Your annual income is in the range of:

a) Below Rs. 1 Lakh □ d) Between 1 Lakh to 2 Lakh □
b) Between 2 Lakh to 3 Lakh □ e) Between 3 Lakh to 4 Lakh □
c) Between 4 Lakh to 5 Lakh □ f) Above Rs. 5 Lakh. □

11. Number of members in the family :

a) Two □ c) Three □

b) Four □ d) Five and above □

12. Number of dependants into family :

a) Below 3 □ b) Between 3 to 5 □ c) Above 5 □

13. Number of earning members in the family:

a) One □ b) Two □ c) More than two □

14. Do you have any account in Bank?

a) Yes □ b)No □

15. What type of Bank account do you have?

a) Savings account □ c) Current account □

b) Recurring account □ d) Others □

16. How many Bank accounts do you have?

a) One □ b) Two □ c) More than two □

17. Do you have Credit or Debit card?

a) Yes □ b) No □

18. Where do you invest your savings? (You can choose more than one answer.)

a) Savings Bank □ e) Fixed Deposit □

b) Shares/Debentures □ f) Gold/Silver □

c) Real Estate □ g) Mutual Funds □

d) Insurance □ h) Others (Please Mention) □

19. What are your saving objectives?

a) Children’s education □ d) Children’s marriage □

b) Retirement plan □ e) Home □

c) Health care □ f) Others □

20. What is the percentage of savings from your total income?

a) Less than or = 25 % □ c) Less than or = 50 % □

b) Less than or = 75 % □ d) others ________

21. What is the time period you prefer to invest?

a) Short term (0-1yrs) □

b) Medium (1-5yrs) □

c) Long term (>5 yrs) □

22. What were the reasons for not availing any form of insurance?
a) Too expensive, can't afford it □
b) Just don't bother, no real reasons □
c) No need for it □
d) I don't have much, nothing valuable □
e) I am in process of doing it □
f) No insurance men coming to door now □
 g) Have to have bank account □
h) If others, (please specify) ______________

23. Did you take insurance policy from the same bank in which you hold bank account?

a) Yes □ b) No □

24. From which bank, you purchased insurance policies?

a) Public Sector Bank □
b) Old Private Sector Bank □
c) New Generation Private Sector Bank □

25. Express your level agreement with respect to the following factors that motivates you take
insurance policy from bank

26. Which type of insurance policy you have taken from bank?
a) Life □
b) Non life □
c) Both □

27. What are the objectives of taking life insurance policy?

a) Investment □
b) Protection □
c) Tax benefit □
 d) Education □
e) Annuity benefit(Pension) □
f) Others (specify) ………………………-

28. Which installment mode you preferred for making premium payment?
a) Yearly □ c) Half yearly □
b) Quarterly □ d) Monthly □

29. Which factor do you consider before investing?

a) Safety and principle □ c) Low risk □
b) High returns □ d) Maturity period □

30. Do you have a savings and investment target amount you aim for each year?

a) Yes □ b) No □

27. At which rate do you want your investments to grow?

a) Steadily □ b) At an average rate □ c) Fast □

28. Which of the following best describes financial decision-making in your household?

a) I am the main decision-maker in the household □

b) I make my own decisions, but not those for other adults in the household □
c) I share responsibility with my spouse, partner or other adult □
d) I leave most financial matters to my spouse, partner or other adult □
e) All of my financial matters are dealt with by my spouse, partner, adult children or
other adult □

29. Are you an investor in Mutual Funds?

a) Yes □ b) No. □

30. Have you thought about how you are going to manage financially when you come to retire?

a) Yes, I have given it a great deal of thought □

b) Yes, I have thought about it a little □
c) No, I have not really thought about it □
d) Don’t know □

31. Thinking about your finances: when you come to retire, do you expect to have the same
standard of living as you have now?
 a) I think it will be the same as I have now □
b) I think it will be better than now □
c) I think it will be worse than now □
d) Don’t know □

32. What do you think that the Government, Local bodies, Banks, NGOs and others might need
to do to further achieve financial inclusion?