Vishal Sahal

Mobile: +91- 89104 55262

E-mail: vsahal25@gmail.com
Career Summary

 More than 1 year working experience in voice based BPO supporting the customer.
 Good knowledge of computer security products.
 Pursing B. Tech CSE with strong analytical, problem solving and client interaction skills
 Ability to grasp new technical things quickly.
 Strong English communication skills.
Skills

 Strong communication skills (written and verbal).

 Good interpersonal skills with an ability to understand the customer’s problem and solving
them.
 Training new employees and getting them productive quickly.
Employers

Worked for TELCO4U as Tech Support Executive since August – 2017 – September
2018

Responsibilities:
 Call and e-mail support to the customers using the security products of various brands on
their computers.
 Documenting any major problems customers are facing with the products in large numbers
& reporting it to the concerned department.
 Training the new employees in the tech support division.
Academia

 Pursuing Bachelor in Technology CSE, from Brainware University, 2017- currently

 12th from Jharkhand State Open School, 2017
 !0th from Indian Certificate School Examination, 2014
Personal Details

Date of Birth: 25th March 1997

Languages known: English, Hindi, Bengali
Address: Sahal Bhawan, Adarshnagar, Konnagar, Hooghly,West Bengal 712246

Place: Kolkata ______________

Date: 12th December 2018 Signature