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1 Relationship marketing: the influence of consumer Emeral : Journal of Services
involvement on perceived service benefits Marketing
2 Services Marketing Strategies for Coping with Emeral : Journal of Services
Demand/Supply Imbalances Marketing
3 A cross-cultural examination of relationship strength Emeral : Journal of Services
in B2B services Marketing
4 A quarter of a century: reflections of the first 25 years Emeral : Journal of Services
of the Journal of Services Marketing Marketing
5 A strategic response to the financial crisis: an Emeral : Journal of Services
empirical analysis of financial services Marketing
advertising before and during the financial crisis
6 Advances in the internal marketing concept: Emeral : Journal of Services
definition, synthesis and extension Marketing
7 An assessment of the empirical characteristics of top Emeral : Managing Service
journals in services marketing Quality
8 An empirical examination of the involvement to Emeral : Journal of Services
external search relationship in services marketing Marketing
9 An investigation of marketing problems across service Emeral : Journal of Services
typologies Marketing
10 Contemporary marketing in professional services Emeral : Journal of Services
Marketing
11 Crisis management and services marketing Emeral : Journal of Services
Marketing
12 Customer satisfaction should not be the only goal Emeral : Journal of Services
Marketing
13 Developing criteria for elderly nursing homes: the case Emeral : International Journal
of Lebanon of Health Care Quality
Assurance
14 Eleven years of scholarly research in the Journal of Emeral : Journal of Services
Services Marketing Marketing
15 Engaging active citizenry among Singaporeans, young Emeral : Library Management
and old, at the Singapore public libraries
16 Five competitive forces of effective leadership and Emeral : Journal of Business
innovation Strategy
17 Guerrilla marketing for information services? Emeral : New Library World
18 International services marketing: review of research, Emeral : Journal of Services
1980-1998 Marketing
19 HIV/AIDS in the workplace: a case study from higher Emeral : African Journal of
education Economic and Management
Studies
20 Maintaining customer relationships in high credence Emeral : Journal of Services
services Marketing
21 Management competences for services marketing Emeral : Journal of Services
Marketing
22 Marketing effectiveness and business performance in Emeral : Journal of Services
the financial services industry Marketing
23 Marketing services more effectively with Emeral : Journal of Services
neuromarketing research: a look into the future Marketing
24 Marketing services to ethnic consumers in culturally Emeral : Journal of Services
diverse markets: issues and implications Marketing
25 New directions for customer-to-customer interaction Emeral : Journal of Services
research Marketing
26 Pre-purchase decision-making for a complex service: Emeral : Journal of Services
retirement planning Marketing
27 Process capability in services Emeral : International Journal
of Quality & Reliability
Management
28 Reliability-based analysis of service recovery Emeral : International Journal
of Quality & Reliability
Management
29 Scales in services marketing research: a critique and Emerald : European Journal of
way forward Marketing
30 Service providers and customers: social exchange Emerald : Journal of Services
theory and service loyalty Marketing
31 Services marketing in a cross-cultural environment: Emerald : Journal of Services
the case of Egypt Marketing
32 Services marketing: taking up the sustainable Emerald : Journal of Services
development challenge Marketing
33 Strategic challenges for the marketing of services Emerald : International
internationally Marketing Review
34 The conceptual domain of service loyalty: how many Emerald : Journal of Services
dimensions? Marketing
35 The future of services marketing: forecasts from ten Emerald : Journal of Services
services experts Marketing
36 The impact of mode of operation on sales performance Emerald : Journal of Services
in international services Marketing
37 What are the fundamental features supporting service Emerald : Journal of Services
quality? Marketing
38 Who murdered strategy? Emerald : Strategic Direction
39 Trends in Portuguese tourism: a content analysis of Emerald : International Journal
association and trade representative perspectives of Contemporary Hospitality
Management
40 Strategy implementation: a role for the balanced Emerald : Management
scorecard? Decision
41 Strategic thinking: the ten big ideas Emerald : Strategy &
Leadership
42 Strategy evaluation in powerful environments: a multi- Emerald : Leadership &
competenceapproach Organization Development
Journal
43 The genius is in the implementation Emerald : Journal of Business
Strategy
44 Strategy formulation framework for vocational Emerald : Managerial Auditing
education: integrating SWOT analysis, balanced Journal
scorecard, QFD methodology and MBNQA education
criteria
45 The role of personnel commitment to strategy Emerald : International Journal
implementation and organizational learning within the of Entrepreneurial Behaviour
relationship between strategic planning and company & Research
performance
46 The PCB industry in Hong Kong and China: A 14-step Emerald : International Journal
implementation strategy for ISO 9002 certification of Quality & Reliability
Management
47 A short, practical guide to implementing strategy Emerald : Journal of Business
Strategy
48 The strategic balance in a change management Emerald : Society and Business
perspective Review
49 The strategic planning process: evidence from Turkish Emerald : Management
firms Research News
50 A proposed framework for strategy implementation in Emerald : Management
the Indian context Decision
51 The MCC decision matrix:: a tool for applying Emerald : Management
strategic logic toeveryday activity Decision
52 A new competitive analysis tool: the relative Emerald : Strategy &
profitability and growth matrix Leadership
53 The relationship among participative management Emerald : International Journal
style, strategy implementation success, and financial of Contemporary Hospitality
performance in the food service industry Management
54 Towards a strategy implementation framework Emerald : International Journal
of Contemporary Hospitality
Management
55 The strategic impact and implementation of TQM Emerald : The TQM Magazine
56 The process of subsidiary strategy: a study of Ciba- Emerald : Management
Geigy Classical Pigments Decision
57 Strategy implementation - an insurmountable Emerald : Handbook of
obstacle? Business Strategy
58 SWOT analysis for Air China performance and its Emerald : Benchmarking: An
experience with quality International Journal
59 Strategy development: past, present and future Emerald : Training for Quality
60 A strategy evaluation model for management Emerald : Management
Decision
61 A critical evaluation of the curriculum development Emerald : Library Review
strategy of the LIS education programs in Sri Lanka
62 A new tool for strategy analysis: the opportunity Emerald : Journal of Business
model Strategy
63 Competitiveness strategies and AMT investment Emerald : Integrated
decisions Manufacturing Systems
64 Implementing strategies successfully Emerald : Integrated
Manufacturing Systems
65 Increasing impact of training investments: an Emerald : Industrial and
evaluation strategy for building organizational Commercial Training
learning capability
66 Performance evaluation of iterative parallel algorithms Emerald : Kybernetes
67 Information systems strategy development and Emerald : Management
implementation in SMEs Research News
68 In pursuit of the "ideal approach" to successful Emerald : European Journal of
marketing strategy implementation Marketing
69 Researching strategy formulation and implementation Emerald : Benchmarking for
in dynamicenvironments Quality Management &
Technology
70 Re-thinking the foundations of the strategic business Emerald : Journal of
process Management Development
71 Implementing the strategic formulation framework for Emerald : Managerial Auditing
the banking industry of Hong Kong Journal
72 Organisational communication and strategy Emerald : International Journal
implementation - a primary inquiry of Contemporary Hospitality
Management
73 Exploring the roles of performance measurement Emerald : International Journal
systems in strategy implementation: The case of a of Operations & Production
highly diversified group of firms Management
74 Defining the strategic role of boards and measuring Emerald : Corporate
boards' effectiveness in strategy implementation Governance
75 Comparative innovative business strategies of major Emerald : Industrial
players in cosmetic industry Management & Data Systems
76 Enhancing the performance of marketing managers: Emerald: European Journal of
Aligning strategy, structure and evaluation systems Marketing
77 Drawing on students' evaluation to draw a strategy Emerald: International Journal
canvas for a business school of Educational Management
78 Meta-abilities and the implementation of strategy: Emerald: Journal of
Knowing what to do is simply not enough Management Development
79 Meta-SWOT: introducing a new strategic planning Emerald: Journal of Business
tool Strategy
80 Kiechel's history of corporate strategy Emerald: Strategy &
Leadership
81 Strategic analysis process at academic libraries in Emerald: Library Management
Oman
82 Ex ante strategy evaluation: the case for business Emerald: Business Strategy
wargaming Series
83 How information system capability affects e-business Emerald: Business Process
information technology strategy implementation: An Management Journal
empirical study in Taiwan
84 Partnership as union strategy: a preliminary evaluation Emerald: Employee Relations
85 Developing a strategic profile: the pre-planning phase Emerald :
of strategic management
86 BSQ strategic formulation framework: A hybrid of Emerald :
balanced scorecard, SWOT analysis and quality
function deployment
87 Building balanced scorecard with SWOT analysis, and Emerald :
implementing "Sun Tzu's The Art of Business
Management Strategies" on QFD methodology
88 An exploratory study of implementation of customer Emerald :
relationship management strategy
89 Strategic options for state road transport undertakings Emerald :
in India
90 Migration management: an approach for improving Emerald :
strategy implementation
91 Behavioral approaches to marketing strategy Emerald :
implementation
92 Strategic risk analysis - a field version Emerald :
93 Analysis of strategy formulation and implementation Emerald :
atHewlett-Packard
94 A SWOT analysis on Six Sigma: some perspectives Emerald :
from leading academics and practitioners
95 Technology adoption by apparel manufacturers in Emerald :
Tirupur town, India
96 The first Internet course: implications of increased Emerald :
prior participant experience
97 Small firm Internet adoption: opportunities forgone, a Emerald :
journey not begun
98 Predictors for E-government Adoption in Jordan: Emerald :
Deployment of an Empirical Evaluation Based on a
Citizen-centric Approach
99 The role of consumer innovativeness and perceived Emerald :
risk in online banking usage
100 The relationship between consumer innovativeness, Emerald :
personal characteristics, and online banking adoption
101 Revolutionising the voting process through online Emerald :
strategies
102 Relative size and complexity: e-business use in small Emerald :
and medium sized tourism enterprises in Thailand
103 Analysis of mobile internet usage among early- Emerald :
adopters
104 Organizational adoption of e-HRM in Europe: An Emerald :
empirical exploration of major adoption factors
105 Predicting SMEs' adoption of enterprise systems Emerald :
106 The role of employees in encouraging customer Emerald :
adoption of new gaming machine payment
technologies
107 Benefits and barriers of electronic marketplace Emerald :
participation: an SME perspective
108 The role of information technology adoption in the Emerald :
globalization of business buying behavior: a
conceptual model and research propositions
109 Older people and internet engagement: Emerald :
Acknowledging social moderators of internet
adoption, access and use
110 An analysis of the factors affecting the adoption of Emerald :
electronic commerce by SMEs: Evidence from an
emerging market
111 Adoption of travel e-shopping in the UK Emerald :
112 A longitudinal examination of internet-based customer Emerald :
service system usage in small companies
113 International internet marketing: A triangulation study Emerald :
of drivers and barriers in the business-to-business
context in the United Kingdom
114 Citizen interaction and e-government: Evidence for the Emerald :
managerial, consultative, and participatory models
115 Exploring supply chain opportunities in the UK Emerald :
utilities sector and the supporting role of
eMarketplaces
116 Effective benchmarking of innovation adoptions: A Emerald :
theoretical framework for e-procurement technologies
117 E-learning adoption: the role of relative advantages, Emerald :
trialability and academic specialisation
118 Demographic and motivation variables associated with Emerald :
Internet usage activities
119 Determinants of internet adoption by SME agri-food Emerald :
companies
120 Internet-based ICT adoption: evidence from Malaysian Emerald :
SMEs
121 E-commerce adoption support and advice for UK Emerald :
SMEs
122 Internet apparel shopping behaviors: the influence of Emerald :
general innovativeness
123 Success in electronic commerce implementation: A Emerald :
cross-country study of small and medium-sized
enterprises
124 Internet adoption and assimilation in Kenyan
university libraries
125 Antecedents and performance of electronic business
adoption in the hotel industry
126 Investigating EAI adoption in the local government
authorities: A case of mapping the influential factors
on the adoption lifecycle phases
127 Investigating the future of Internet regulation
128 Internet training in trade unions: a comparison of four
European confederations
129 Internet Advertising Adoption:A Structural Equation
Model for Iranian SMEs
130 Adopting internet banking services in a small island
state: assurance of bank service quality
131 Is there a relationship between information technology
adoption and human resource management?
132 Internet adoption by Saudi public relations
professionals
133 An overview of the challenges for public participation
in river basin management and planning
134 Internet, interaction and implications for
marketing
135 Internet shopping adoption by Greek consumers
136 Learning barriers in adopting ICT among selected
working women in Malaysia
137 Who says that old dogs cannot learn new tricks?: A
survey of internet/web usage among seniors
138 Managing the transition to global electronic markets in
the resource engineering sector
139 Influence of interorganizational relationships on
SMEs' e-business adoption
140 Empirical analysis of internet banking adoption in
Poland
141 Barriers to innovation adoption: a study of e-markets
142 Costs of e-participation: the management challenges
143 Adoption of internet in Malaysian SMEs
144 The Impact of Trust and Perceived Risk on Internet
Banking Adoption in India: An Extension of
Technology Acceptance Model
145 A cross-cultural comparison of Internet buying
behavior: Effects of Internet usage, perceived risks,
and innovativeness
146 A classification model to support SME e-commerce
adoption initiatives
147 Evaluating the critical determinants for adopting e-
market in Australian small-and-medium sized
enterprises
148 Building brand loyalty through managing brand
community commitment
149 Using free association to examine the relationship
between the characteristics of brand associations and
brand equity
150 Guilty through association: brand association
transfer to brand alliances
151 Using brand character when targeting children: what
for? An exploration of managers' and children's
viewpoints
152 The relationship of consumer personality trait, brand
personality and brand loyalty: an empirical study of
toys and video games buyers
153 The influence of core-brand attitude and consumer
perception on purchase intention towards extended
product
154 The importance of brand equity to customer loyalty
155 The impact of a pathway college on reputation and
brand awareness for its affiliated university in Sydney
156 The impact of a pathway college on reputation and
brand awareness for its affiliated university in Sydney
157 The effects of advertising spending on brand
loyalty in services
158 The effect of perceived quality on brand equity: an
empirical study on generic drugs
159 The effect of brand extensions on product brand image
160 The effect of country of origin on brand equity: an
empirical study on generic drugs
161 The duality of political brand equity
162 The determinants of brand equity: The case of Greek
quoted firms
163 The corporate brand association base: A conceptual
model for the creation of inclusive brand architecture
164 The Benefits of Manufacturer Brands to Retailers
165 Testing the role of service quality on the development
of brand associations and brand loyalty
166 Testing the role of service quality on the development
of brand associations and brand loyalty
167 High-involvement and low-involvement products: A
comparison of brand awareness among students at a
South African university
168 How good does it taste? Is it the product or the brand?
A contribution to brand equity evaluation
169 Linking customer-based brand equity with brand
market performance: a managerial approach
170 Guilty through association: brand association transfer
to brand alliances
171 Exploring consumer brand name equity: Gaining
insight through the investigation of response to name
change
172 Strategic brand association maps: developing brand
insight
173 Significant components of service brand equity in
healthcare sector
174 Factors influencing mobile services adoption: a brand-
equity perspective
175 Service brand equity and employee brand commitment
176 Self-congruity, brand attitude, and brand loyalty: a
study on luxury brands
177 Revitalising brands through communication messages:
the role of brand familiarity
178 Regional brand image and perceived wine quality: the
consumer perspective
179 Private brands seek bigger market share: Israel
influenced by Western trends
180 Consumer-based brand equity and status-seeking
motivation for a global versus local brand
181 Consumer-based brand equity and status-seeking
motivation for a global versus local brand
182 One brand perception? Or many? The heterogeneity of
intra-brand knowledge
183 Measuring political brand equity: a consumer oriented
approach
184 Measuring brand equity for logistics services
185 Mapping and leveraging influencers in social media to
shape corporate brand perceptions
186 Making a connection: tasting rooms and brand loyalty
187 Indian consumers' brand equity toward a US and local
apparel brand
188 Impacts of in-store manufacturer brand expression on
perceived value, relationship quality and attitudinal
loyalty
189 Impact of contextual factors, brand loyalty and brand
switching on purchase decisions
190 How the strength of parent brand associations
influence the interaction effects of brand breadth and
product similarity with brand extension evaluations
191 Global brand equity model: combining customer-
based with product-market outcome approaches
192 Facets of brand equity and brand survival: a
longitudinal examination
193 Exploring the impact of brand image on customer
loyalty and commitment in China
194 Exploring consumer brand name equity: Gaining
insight through the investigation of response to name
change
195 Evaluation of brand equity measures: further empirical
results
196 Evaluating potential brand associations through
conjoint analysis and market simulation
197 Effects of promotional-based advertising on brand
associations
198 Does image of country-of-origin matter to brand
equity?
199 Does brand trust matter to brand equity?
200 Do line extensions influence parent brand equity? An
investigation of supermarket packaged goods
201 An empirical examination of brand loyalty
202 Building brand equity: the genetic coding of
Mediterranean brands
203 Consumer-based brand equity in banking industry: A
comparison of local and global banks in Turkey
204 Brands and brand equity: definition and management
205 Brand loyalty in emerging markets
206 Brand image strategy affects brand equity after
M&A
207 An alternative measure of relative brand attitudes
208 Exploring the impact of brand image on customer
loyalty and commitment in China
209 Building global football brand equity: Lessons from
the Chinese market
210 Brand equity in higher education
211 Customer-based brand equity, equity drivers, and
customer loyalty in the supermarket industry
212 Customer based brand equity: evidence from the hotel
industry
213 Country of origin, brand image perception, and brand
image structure
214 Consumer perceptions of store brands versus national
brands
215 Building global football brand equity: Lessons from
the Chinese market
216 Building brand identity in competitive markets: a
conceptual model
217 Brand name substitution and brand equity transfer
218 Brand loyalty in emerging markets
219 Brand association and memory decay effects of
sponsorship:: the case of the Australian Formula One
Grand Prix
220 Creating consumer-based brand equity for young
Iranian consumers via country of origin sub-
components effects
221 How the strength of parent brand associations
influence the interaction effects of brand breadth and
product similarity with brand extension evaluations
222 "When experience matters": building and measuring
hotel brand equity: The customers' perspective
223 "Outing" the supplier: implications for manufacturers
and retailers
224 The impact of a pathway college on reputation and
brand awareness for its affiliated university in Sydney
225 The importance of brand equity to customer loyalty
226 Impacts of Perceived Brand Relationship Orientation
on Attitudinal Loyalty: An Application to Strong
Brands in the Packaged Goods Sector
227 Service brand equity and employee brand commitment
228 Exploring the consequences of brand credibility in
services
229 The effect of brand extensions on product brand image
230 What's in store? Retail marketing and corporate social
responsibility
231 Universal standards in CSR: are we prepared?
232 The reputation of the party leader and of the party
being led
233 The relationship between leader-member exchange
and outcomes as rated by leaders and followers
234 The hierarchical structure of service quality:
integration of technical and functional quality
235 The major components of corporate social
responsibility
236 The linkages among leadership, trust, and business
ethics
237 The iPod phenomenon: identifying a market leader's
secrets through qualitative marketing research
238 The glass ceiling of corporate social responsibility:
Consequences of a business case approach towards
CSR
239 The four pillars of corporate responsibility: ethics,
leadership, personal responsibility and trust
240 The business strategy/corporate social responsibility
"mash-up"
241 The attractiveness and connectedness of ruthless
brands: the role of trust
242 Team-leader program refreshes Selecta UK: Vending-
company managers deliver higher market share and
profitability
243 Strategic positioning and quality determinants in
banking service
244 Stackelberg real-leader in an insider trading model
245 Stackelberg real-leader in an insider trading model
246 Service quality dimensions: an examination of
Grönroos's service quality model
247 Service quality and productivity: A synergistic
perspective
248 Segmentation and brand positioning for Islamic
financial services
249 Rothmans sees market share slip: Keeping brands
current
250 Rethinking ethical leadership, social capital and
customer relationship
251 Quality involves everyone: how Paul Revere
discovered"quality has value"
252 Preg nancy and Leader-Fol lower Dyadic Re la tion
ships: A Re search Agenda
253 Positions and positioning: strategy simply stated
254 Planning prospects for industry followers
255 Organizations and the United Nations Millennium
Development Goals: Evidence from some of the
largest companies in Brazil
256 Moral commitments to community: mapping social
responsibility and its ambiguities among small
business owners
257 Marketing and corporate social responsibility within
food stores
258 Market orientation, innovation and corporate social
responsibility practices in Ghana's telecommunication
sector
259 Mapping the environment for corporate social
responsibility: Stakeholders, publics and the public
sphere
260 Managing in the @ age: Banking service quality and
strategic positioning
261 Service quality and productivity: A synergistic
perspective
262 Classification and retail positioning into strategic
groups: The case of DIY retailers and builders'
merchants in Sweden
263 Charities' bankers: an analysis of UK market shares
264 Design innovation and marketing strategy in
successful product competition
265 CSR advertisements: a legitimacy tool?
266 Corporate social responsibility and the positioning of
grocery brands: An exploratory study of retailer and
manufacturer brands at point of purchase
267 CSR-labelled products in retailers' assortment: A
comparative study of British and Spanish retailers
268 Exploring the responsiveness of companies: corporate
social responsibility to stakeholders
269 Corporate social responsibility implementation:
Comparison of large not-for-profit and for-profit
companies
270 Factors influencing the attitude towards corporate
social responsibility: some empirical evidence from
Italy
271 Employee volunteering: soul, body and CSR
272 Corporate social responsibility brand leadership: a
multiple case study
273 CSR activities in award-winning Thai companies
274 Innovative corporate social responsibility: the
founder's role in creating a trustworthy corporate
brand through "green innovation"
275 Design innovation and marketing strategy in
successful product competition
276 CSR and development: a mining company in Africa
277 Learning about customers - Managing B2B Alliances
between Small Technology Startups and Industry
Leaders
278 Exploring the responsiveness of companies: corporate
social responsibility to stakeholders
279 Linking servicescape to customer satisfaction:
exploring the role of competitive strategy
280 Lean management for traffic-police enforcement
planning
281 Corporate social responsibility in India: towards a sane
society?
282 Determinants of socially responsible corporate
behaviours in the Spanish electricity sector
283 Core constructs of corporate social responsibility: a
path analysis
284 Corporate social responsibility, leadership, and brand
equity in healthcare service
285 Are there any first-mover advantages for pioneering
firms? Lead market orientated business strategies for
environmental innovation
286 A development perspective for "corporate social
responsibility": case of Turkey
287 A methodology to assess value creation in
communities of innovation
288 Are competition and corporate social responsibility
compatible?: The myth of sustainable competitive
advantage
289 Transformational leadership, leader support, and
employee creativity
290 Beyond CSR: preparing future leaders for a global
economy
291 When outsourcing goes from wrong to right
292 Unilever’s sound outsourcing strategy
293 Transformational outsourcing: Delivering on the
promise
294 The role of clockspeed in outsourcing decisions for
new technologies: insights from the prisoner’s
dilemma
295 The validity of quality practices on performance of
outsourced professional housing services
296 The outsourcing dilemma: a Coposite approach to to
make or buy decision
297 The influence of business strategy on the decision to
outsource human resource activities
298 The effects of global outsourcing strategies on
participants' attitudes and organizational effectiveness
299 Strategic sourcing : benefits, problems and a
contextual model
300 Strategic alliance: synergies and challenges
301 Sourcing strategies of facilities management
302 Step by step to Successful HR Outsourcing
303 Setting up and managing outsourcing contracts to
deliver value and accommodate change
304 Sandvik breaks new ground with global HR
outsourcing deal
305 Research on outsourcing results: current literature and
future opportunities
306 Redefining the paradigm of global competition:
offshoring of service firms
307 Performance management and the outsourcing
process
308 Outsourcing Therapy Services
309 Outsourcing strategies: opportunities and risks
310 Outsourcing strategies for radical innovations: does
industry clockspeed make a difference?
311 Outsourcing of public services and implications for
managerial knowledge and career
312 Outsourcing of housing services in Hong Kong:
optimization of transaction value
313 Outsourcing information services
314 Outsourcinf as a strategy for driving transformation
315 Outsourcing book selection in public and school
libraries
316 Outsourcing: insights from the telecommunication s
industry
317 Outsourcing: assessing the risks and benefits for
organisations, sectors and nations
318 Economic perspective on outsourcing of property
management services
319 IS outsourcing – a strategic perspective
320 Deciding the level of information systems outsourcing
321 Outsourcing enables American startup to enter
Japanese funeral services industry
322 HR outsourcing: threat or opportunity?
323 International outsourcing of information technology
services: review and future directions
324 Business transformation through outsourcing
325 An outsourcing decision model for airlines’ MRO
activities
326 Information systems outsourcing reasons and risks: a
new assessment
327 Impact of strategic decision making for outsourcing on
managing manufacturing
328 Othersourcing: technological outsourcing
329 Operational effects and firms’ responses

330 From outsourcing to Cloud computing: evolution of IT


services
331 From Kodak to Intel: how global outsourcing means
local problems
332 Mapping the outsourcing landscape
333 Information systems outsourcing Motivations and the
implementation strategy
in a Malaysian bank
334 Implementing supply chain management in a firm:
issues and remedies
335 Outsourcing ± a strategic move: the process and the
ingredients for success
336 Improved product design as an alternative to
outsourcing manufacture and assembly
337 Nike, IKEA and IBM’s outsourcing and business
strategies
338 Information systems outsourcing risks: a study of large
firms
339 Outsourcing, information leakage and the risk of
losing technology-based competencies
340 Managing outsourcing process: applying six sigma
341 Managing production outsourcing risks in China’s
apparel industry: a case study of
two apparel retailers
342 Impacts of business environment changes on global
manufacturing outsourcing in China
343 Global outsourcing: effective functional strategy or
deficient corporate governance?
344 Home care outsourcing strategy
345 Deployment of vendor capabilities and competences
throughout the outsourcing process
346 Corporate real estate outsourcing contracts and their
embedded flexibility
347 Action: the most critical phase in outsourcing
information technology
348 A model for outsourcing HRD
349 A practical framework for understanding the
outsourcing process
350 A business process outsourcing framework based on
business process management and knowledge
management
351 Toward a new theory of the firm: a critique of
stakeholder ``theory''
352 Small firm internationallisation: an investigative
survey and future research directions
353 An empirical study on the learning-updating strategy
to allocate managerial resources for operations
improvement
354 A General Theory of Competition: issues, answers and
an invitation
355 Alternative theory to Robinson’s arousability theory
356 Chester Barnard’s “executive” and the knowledge-
based firm
357 Toward a unified theory of logistics
358 Clusters and supply chain management: the Amish
experience
359 Does strategic human resource management matter in
high-tech sector? Some learning points for SME
managers
360 Team-managed growing SMEs: a distinct species?
361 Measuring resources for supporting resource-based
competition
362 Toward a Gen eral The ory of So cial Sys tems
363 Constructing a definition for intangibles using the
resource based view of the firm
364 Competitive advantage and strategy formulation
365 The change in corporate environmental strategies: a
longitudinal empirical study
366 Strategic options and firm value
367 Firm value creation and levels of strategy
368 A real options perspective of platform investments in
service firms
369 The resource-based view and value: the customer-
based view of the firm
370 Top management teams’ social capital in Taiwan
371 Patterns in strategy formation in a family firm
372 Measuring and intervening: how do we theorise
intellectual capital management?
373 Knowledge management: securing the future
374 Typologies and taxonomies of operations strategy: a
literature review
375 Leveraging customer competency in service firms
376 Understanding dynamic capabilities through
knowledge management
377 The knowledge system of a firm: social capital for
explicit, tacit and potential knowledge
378 The moderating role of environmental dynamism
between firm emotional capability
and performance
379 Protection and internal transfer of technological
competencies
380 Organizational capital as competitive advantage of the
firm
381 The resource-based view and sustainable competitive
advantage: the case of a financial services firm
382 Management of intangibles An attempt to build a
theory
383 Driving a resource orientation: reviewing the role of
resource and capability characteristics
384 The resource-based view of the firm: some
stumblingblocks on the road to understanding
sustainable competitive advantage
385 Valuing intellectual capital using game theory
386 Critical success factors from IT outsourcing theories:
an empirical study
387 Theories of international production: a critical
perspective
388 Re-examining field sales unit Performance : Insights
from the resource-based view and
dynamic capabilities perspective
389 Sarbanes-Oxley: are audit committees up to the task?
390 Intellectual capital: Management approach in ICS Ltd
391 Extending the bargaining power model : Eighteenth
century lessons from Panton, Leslie and Company in
managing political risk
392 Organizational factors affecting Internet technology
adoption
393 Catching the chameleon: understanding the elusive
term ‘‘knowledge’’
394 Competing in times of evolution and revolution: An
essay on long-term firm survival
395 Salience of knowledge in a strategic theory of the firm
396 The right of employees/inventors to claim back their
patents from corporations
397 The use of fuzzy logic and expert systems for rating
and pricing firms
398 Mergers and acquisitions through an intellectual
capital perspective
399 Management as ascience : emerging trends in
economic and managerial theory
400 Accounting for performance variation: how important
are intangible resources?
401 Discerning a mentor’s role : The influence of Fritz
Machlup onEdith Penrose and The Theory of the
Growth of the Firm
402 Transaction costs versus resource value?
403 The explanatory foundations of relationship marketing
theory
404 Demystifying data analysis: an alternative approach
for managers of manufacturing SMEs
405 Towards a theory of the entrepreneurial state
406 The impact of managerial characteristics on strategic
assets management capabilities
407 Value conflicts in enterprise systems
408 From temporary support to systematic resource
development: expert services from an SME
perspective
409 Towards a third generation of quality management
410 Embedded ties and the acquisition of competitive
advantage
411 Industry-embedded financial decision making
412 Supply-chain linkages and operational performance
413 For dynamic relationship marketing theory: a reply to Rese
414 The normative imperatives of business and marketing
strategy in resource-advantage theory
415 Internationalization of small firms : A case study of
Turkish small- and medium-sized enterprises
416 An alternative view of small firm adaptation
417 The supply chains of perishable products in northern
Europe
418 Resource dependency and SME strategy: an empirical
study
419 SME internationalization research: past, present, and
future
420 Networks of exclusion: job segmentation and social
networks in the knowledge economy
421 Knowledge management, innovation and firm
performance
422 No longer “out of sight, out of mind” Intellectual
capital approach in AssetEconomics Inc. and
Accenture LLP
423 Does customer porofolio analysis relate to customer
performance? An empirical analysis of alternative
strategic perspective
424 Converging paths to Notes: In search of computer-
based information systems in a networked company
425 Use of resource-based view in industrial cluster
strategic analysis
426 Economic growth: should policy focus on investment
or dynamic competition?
427 Intellectual capital and firm performance of US
multinational firms
428 The impact of human and organizational resources on
small firm strategy
429 Time and strategy: towards a multitemporal view of
the firm
430 Adoption of grounded theory in LIS research
431 Critical theory and the hegemony of corporate culture
432 An exploration of organizational factors in new
product development success
433 Managerial perceptions of workplace flexibility and
firm performance
434 Lean production and sustainable competitive
advantage
435 The nature and role of IC : Rethinking the process of
value creation and sustained enterprise growth
436 Determinants of firm competitiveness in Latin American
emerging economies
437 Linking business level strategy with activities and
knowledge resources
438 Does primary stakeholder management positively
affect the bottom line?
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