PortaSwitch – Communication Service

Platform
Modern communication network providers seek new revenue streams from tools that
unify their voice, data, and fax traffic within a single network, and allow for the
diversification of their current service offering. PortaSwitch is a software-based
Communication Service and Subscriber Management Platform directly addressing
these needs. It enables enhanced call control and voice services, while lowering
costs, increasing bandwidth efficiency, and simplifying the maintenance necessary to
deliver today’s complex services.

PortaSwitch Architecture
Out of the box, PortaSwitch is a ready replacement for Class 5 switches. The
software is composed of a soft-switch and application server. When coupled with a
Cisco Gateway, they provide access to the IP Centrex/IP PBX feature set on Internet
telephone or circuit-switch technologies.

PortaSwitch performs negotiation of call traffic, keeping the calls which terminate
inside the IP Centrex/IP PBX group on the VoIP network. For calls which leave the
network, PortaSwitch will negotiate the call via a network gateway to the Public
Switched Telephone Network (PSTN), where a Class 4 or Class 5 switch is
responsible for voice transport and switching.

SME PORTASWITCH
ITSP Network

SIP phone Router

Cisco GW

SIP phone SoftPhone IP Radius, AAA, Web

Billing Engine Provisioning

SOHO
PSTN

Phone IAD
SIP Proxy Unified
B2BUA Nessaging

Phone SoftPhone

PortaOne, Inc. Suite 400, 2963 Glen Drive, Coquitlam, BC, V3B 2P7, Canada
Incorporated in BC under Incorporation Number 635872
PortaSwitch Applications
PortaSwitch provides three applications which address a comprehensive set of
communication features aimed at today’s market opportunities. Our software-based
approach increases user flexibility, lowers the cost of entry into enhanced service
markets, and minimizes the deployment time and costs typically associated with a
hardware-based solution.

IP Centrex
Features the traditional calling functionality that subscribers now expect, including:
call forwarding, voice mail, and conferencing. These services can be delivered via
converged IP access for small-to-medium sized businesses.

Benefits:

• Reduced costs for MAC (Moves, Adds and Changes)

• A single converged voice and data network at each location
• Variable length abbreviated dialing at every location
• Consolidated long distance from all locations

IP PBX
Provides dial tone as well as personal and group calling features. IP PBX features
web-configurable service management and eliminates the drawbacks common to
most hardware-based solutions.

Benefits:

• Greater flexibility in deployment and maintenance

• Superior functionality over traditional PBX
• Services can be rolled out to specific departments, sites, or across multiple
sites to replace and/or complement existing equipment

Voice VPN
Call routing policies are often difficult to implement within a traditional system. Our
Voice VPN application provides web-configurable enterprise and private dial plans to
route site-to-site calls over private/public IP networks without these hassles.

• Private dial plans integrate with a PBX or other network infrastructure

• Roll-out can target specific site-to-site long distance costs, or drive network
level voice/data convergence

The rapid and incremental deployment options available with Voice VPN allow service
providers to offer the most competitive and varied offering, while maximizing a
customer’s return on investment and limiting their upfront costs.

PortaOne, Inc. Suite 400, 2963 Glen Drive, Coquitlam, BC, V3B 2P7, Canada
Incorporated in BC under Incorporation Number 635872
IP Centrex
IP Centrex replaces traditional Centrex solutions and includes the set of voice
features most desired by SME's looking for a cost-effective communication solution.
IP Centrex delivers converged access with the deployment flexibility and low total
cost of ownership always associated with VoIP.

Unlike traditional Centrex, IP Centrex integrates with PortaBilling-100, PortaSIP and

PortaUM. Service deployment and configuration is just a point-and-click away from
your desktop and laptop. And with PortaBilling-100 there are no complicated billing
integration issues to slow your business down.

PortaSwitch features delivered in an IP Centrex application include:

IP CENTREX

• Extension Dialing
• Speed Dial
• Last Number Redial
• Consultation Hold
• Call Transfer
• Three-Way Calling
• Call Waiting
• Calling Line ID
• Call Forwarding
• Voice Messaging

The platform provides service to SME’s with:

• Analog phones through a variety of Integrated Access Devices (IAD)

• IP phones through a variety of voice-enabled routers
• Soft-phones installed on user’s PC

Unlike a traditional Centrex, PortaSwitch IP Centrex takes advantage of the inherent

flexibility of IP networks for the seamless support of the growth of a customer’s
business. Multi-site support allows the addition of new locations and provides
enhanced functionality over legacy systems for those requiring more sophisticated
service.

IP PBX
For the medium to large enterprises with demanding requirements, PortaSwitch IP
PBX addresses their needs for enhanced converged access. It provides all the
features and management control of a PBX without the large hardware costs and
support overhead of equipment installed on premises.

IP PBX extends the functionality of IP Centrex with a comprehensive set of

communication features including call routing, call hold, forward and simultaneous
ring, plus media-based features, such as 3-way calling, voice messaging, and auto

PortaOne, Inc. Suite 400, 2963 Glen Drive, Coquitlam, BC, V3B 2P7, Canada
Incorporated in BC under Incorporation Number 635872
attendant. All of these features can be configured through the PortaSwitch web
interface.

The complete feature list of PortaSwitch IP PBX follows:

IP PBX

IP CENTREX

• Extension Dialing • Call Manager

• Speed Dial • Call Screening
• Last Number Redial • Unified Messaging:
• Consultation Hold VoiceMail, VM Waiting
• Call Transfer indication, VM to email, VM
• Three-Way Calling callback
• Call Waiting • Remote office
• Calling Line ID • Alternate Numbers
• Call Forwarding • Auto Attendant
• Voice Messaging

A software based solution presents a number of distinct advantages over legacy

PBX's. As it is built on your data network, there are none of the expensive PRI costs
associated with legacy PBX's. And since the IP PBX can be accessed by the entire
organization, there are no large upfront costs for purchasing hardware at each site.

With traditional PBX’s, features were limited to on-premise users, whereas, IP PBX
easily provides PBX functionality to multiple sites over IP. For instance, users can
forward voice mails or transfer calls anywhere in the organization with simple to use
private dialing plans. Similarly, PortaSwitch’s voice messaging enables a single voice
message to reach all users across multiple locations, including to international sites.

Another key advantage is with the maintenance of multiple dialing plans across an
enterprise. With legacy PBX's, this task has always meant lengthy downtimes! Due to
its centralized service management through a user-friendly web interface,
PortaSwitch IP PBX eliminates this major shortcoming of traditional PBX’s, ensuring
an end to costly downtimes. A single administrator can provide support for users at
all corporate sites; alternatively, each division, department, or site may control and
provision the system through its own secure web interface.

PortaSwitch’s administrative structure supports the creation of virtual groups,

allowing the system to model precisely the business reality. Therefore, users from
distinct geographical locations can be grouped in to virtual teams. With the real-time
ability to change group structures across multiple sites, PortaSwitch ensures that IP
PBX services effectively support communications requirements through every phase
of a business’s growth.

PortaOne, Inc. Suite 400, 2963 Glen Drive, Coquitlam, BC, V3B 2P7, Canada
Incorporated in BC under Incorporation Number 635872