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MANAGEMENT SYSTEM
(SPMS)
Incentives
individual appraisals promotion, and
separation
The following framework represents the paradigm shift
under the Strategic Performance Management System (SPMS):
Ensuring
personnel
performance
Linked with
organizational
performance
Enhancing performance
orientation of the
compensation system
Personnel and
Organizational
Performance
Exemplary
Civil
Servant
Well Performing
Institutions
ADOPTION OF A PERFORMANCE-BASED
INCENTIVE SYSTEM FOR GOVERNMENT
EMPLOYEES
Second Level-
Executive/ Managerial
Second Level-
Professional/Technical
First Level
1
Concretize the linkage of organization performance with the
Philippine Development Plan,
Agency Strategic Plan and the
Organizational Performance Indicator Framework
2
Ensure organizational effectiveness and
improvement of individual employee
efficiency by cascading institutional
accountabilities to the various levels
of the organization
3
Link performance management
with other Human Resource
Systems and ensure adherence to the
principle of performance-based
tenure and incentive system
Civil Service Commission – Strategic Performance Management System
Minimum Requirements
3. Four-Stage
4. Rating Period
PMS Cycle
Performance Goals
Civil Service Commission – Strategic Performance Management System
Results Matrix – 5 guideposts (PDP)
MAJOR
FINAL
OUTPUTS
Civil Service Commission – Strategic Performance Management System
Major Final Outputs
• An MFO is a good or service
that a department/agency is
mandated to deliver to external
clients through the
implementation of programs,
activities and projects.
Team approach
User-friendly
Forms
5 Information
System
Monitoring & Evaluation mechanisms and
Information System are established.
There is a database/summary of targets
and accomplishment which shall be the
basis for verification of accomplishment.
Communication
Plan
b. The PMT shall decide on the appeals within one (1) month from receipt.
c. Officials or employees who are separated from the service on the basis
of Unsatisfactory or Poor performance rating can appeal their separation
to the CSC or its Regional Office within fifteen (15) days from receipt of
the order or notice of separation.
Submission of Agency SPMS
Starting June 2012, Agencies shall be required to submit SPMS
to the concerned CSC Regional Office for approval.
Delivery /
Client Satisfaction
Quality or effective performance
involves the following elements:
Acceptability
Meeting standards or
compliance with standards
Accuracy
Completeness or
comprehensiveness of
reports
Ability to accomplish a job with a
minimum amount or quantity of
waste, expense, or unnecessary
effort.
Absolute numbers
Percentages
Ranking/Rating/Ratios
based on
done on requirements
time of law and/or
clients
/stakeholders
Response time
Leadtime/length of time
Specific date/schedule
Performance targets
• The goal intended to be attained and
which is believed to be attainable
• Ex: 100% of application for exam
processed within 5 minutes from receipt
• 20% increase in collection over the
average ―x‖years
Resource Requirements
• Budget per expense account
-detailed budget requirements per expense amount to
help the agency head in ensuring a strategy driven budget
allocation and in measuring cost efficiency
• Responsibility centers
88
MFOs – Factors to consider
89
PAPs
• PAPs refer to programs, activities, and
projects undertaken by a
department/agency to achieve the
purpose for which it was established or
created. They have to be directly linked
to MFOs to drive performance
improvements.
CIVIL REGISTRY
SERVICES
A. Issuance of
Certificate of Live % of requests CLIENT
Birth efficiency received acted 100% of requests for SATISFACTION
issuance of Certificate
of Live Birth received
Effectiveness accuracy acted accurately within
1 hr from receipt
response time with 1 hr from receipt
HUMAN
RESOURCE MGT
SERVICES
A. Updating of % of
Leave Cards efficiency leave cards updated
100% Leave cards Excellent record
updated accurately management
Effectiveness Accuracy every 10th day of the
succeeding month
Timeliness Every 10th day
of the succeeding
month