ARNON PONSA Analyse And Present Research Information ( Bsbres401 ) Assessment Task 1
Past A Executive summary 1|Page In this case study “Kerr Deliveries” is a service oriented organization. They are doing courier service. The purpose of this case study is to solve the problem as an IT expert. Without information technology it is really difficult to develop the business. This modern era is about globalization. Company should adopt different system for their business to stay safe in the right track. Robert Kerr is a successful delivery company based on NSW since 1995. I am working as his assistant. In this report I will recommend which computer to buy for the company. After researching computer market I think company should buy Dell desktop, Toshiba laptop and Samsung PDA. In research report bellow I am going explain why company should buy those brand computers.
Introduction In this case study “Kerr Deliveries” is a small company which is operate by Robert Kerr and his associates. They provide delivery services by bicycles, vans and cars for their clients across Sydney and regional NSW. Due to business expanding at rapid rate, Robert going to begin operations in Canberra, Melbourne and Brisbane in three months’ time. He has decided to replace all existing computers within the business because they are getting old and running slow. To expand his business in new places Robert wants to spend some money on good quality computers but he wants cheap and best products. He wants to buy some computers, laptops and PDAs for his staff. For this he requires a significant portion of budget. So he wants to do some analysis of different products of different companies.so he can compare all their features and prices through which he can buy cheap and best products.
Objectives The main research purpose of Kerr deliveries are purchasing new computers, laptops and PDAs for his old and new staff. As this is an important buying decision for the company and it will require a significant portion of budget. As there are many brands in market so firstly we have to analyse all brands
2|Page and their important features. Robert knows that he needs to buy computers for his administrative staff, laptops for his sales staff and PDAs (personal digital assistants) for his delivery staff. To make full report Robert suggest some requirements of organisation:
Product Product Qualities type range Fast processing, Desktops 20 good memory
Laptops 13 lightweight
PDAs 50 Latest GPS tracking
And he also recommend that all computers should contain
the latest version of Microsoft office software and antivirus software. But some people of our company reject this suggestion. So I have to make report according to limit of staff.
Old New Staff type total staff staff Administrative staff 14 6 20 (computers) Sales staff 8 5 13 (laptops) Delivery personal 33 17 50 (PDAs)
As per Robert’s suggestion our requirement is according to
staff so I am agree with Robert. Now we have to check the brand and quality of products.
3|Page For this I choose three brands of computers that are well known and good in business field that are DELL, HP, and Toshiba . Let’s compare their characteristics:
Specification Dell HP Toshiba s Dell Vostro 470 HP envy Toshiba minitower and 23-1070A DXT730/O3 Basic quality separate24”monito is an all in 2 is an all in r one PC one PC RAM 8GB 8GB 4GB
Hard drive 1 TB 2 TB 750 GB
Screen 1920*108 1980*1100 1920*1080 resolution 0 USB ports 8 6 4 1 year 2 years warranty limited parts and 1 year 1 year Warranty and labour business onsite warranty standard service warranty Price $999 $1990 $1199
And in case of PDAs, I chose different companies, i.e.
specifications Getac Trimble
USB ports 8 4 Memory 120GB 80GB Price $599 $999
4|Page GPS Tracking good Not good warranty 2years 1year
Methodology Various searching techniques have been used including searching brands, non-electronic printing materials and some other electronic based devices. Search about their size, RAM, hard drive, screen resolution, USB ports and warranty. After that I make comparison of their prices and qualities and also research about the benefits given by particular company. As we are replacing old computers with new computers so we also have to check that whether that company can take old computers at half prices or give new products at some discounts. The research method is through online and visiting computer store and getting feedback from professionals. By gathering information from internet, we could verify the reputation of computer brand and the user feedback. Gathering information from professional advice will helps in our final decision of selecting the computers.
Findings and Discussions
For finding perfect computers, I have decided to review three different desktop computers, three laptops and two PDA smartphones. Out of which I find best ones. Out of three computer companies DELL is the best. And out of PDAs Getac is best. Which gives us many benefits and these products are cheap and best ones. Only for giving report to Kerr deliveries, I searched about range of products. And more in this report both qualitative and quantitative data is used. Discussions: Before making this report I discuss with my colleagues, seniors and juniors about the products they give me different advices regarding this and we discuss many things about these products. Because it is very important decision for our company.
Conclusions 5|Page In conclusion RTD face various problems when they started their business. There is no alternative without using information system in a business organization. Nowadays, the business environment change rapidly because of globalization. Every company should keep their information up to date for exist in this competitive market. Information system can do everything. By this system organization can collect data from out sourcing and they can store the data for long as well. They can also communicate properly within as well as outside the organization. They can use different software program for operating their business. They can improve their payroll system. However, they can collect data from internet about competitors. Eventually an organization like RTD can do the best in the market.
Recommendations Different staff members of Kerr deliveries gives their own advices but I want to stick with Robert’s decision because his demands are according to company’s needs. If we are talking about the products then I recommend dell for computers and laptops and Getac for PDAs. Methods that are used in researching products are advanced. All methods are very convenient to find something best. All staff members and even Robert also like it. There are some recommendations RTD can apply for their current situation, for example collaboration and communication, intranet and extranet, different marketing strategy. RTD has some problems to solve these they should first identify their business requirements with information system requirements.
Appendices The information that I used in report is taken from professional websites of companies. And rest of the report is completed with the help of notes and specifications.
6|Page Part B Reflection report Paper files need to be consistently labelled and logically organized. This guidance describes a best practice to create and describe a paper filing system. This will ensure accurate, prompt retrieval for as long as the files are required. Every new file should be registered and maintained in a filing system, with a unique title so that it can always be identified. The classification system should have a structured referencing system with usually two, and no more than three, elements. Numbering systems should be applied consistently. Records contained in paper files should be managed according to business and legal requirements. This means they should be filed correctly, as soon as possible after receipt or creation. A data breach may constitute a breach of information security obligations under the Privacy Act; for example, the obligations imposed by the APPs, the TFN guidelines, or the credit reporting provisions of the Act. In those circumstances, the breach will be an interference with an individual’s privacy. Organisations may also be subject to additional obligations through sector-specific legislation in respect of particular information they hold. Some organisations may also have common law duties relating to the confidentiality of particular information. So in this research is doesn’t breach or break these obligations or duties. The main consideration is to make sure that any information collected is done in a way and for a purpose that is consistent with the Code and complies with freedom of information and privacy protection legislation. In the interest of effectiveness and efficiency, it is recommended that efforts be made to collect data that will shed light on issues or opportunities. To protect the 7|Page credibility and reliability of data, information should be gathered using accepted data collection techniques. Step 1: Identify issues and/or opportunities for collecting data The first step is to identify issues and/or opportunities for collecting data and to decide what next steps to take. To do this, it may be helpful to conduct an internal and external assessment to understand what is happening inside and outside of your organization. Step 2: Select issue and/or opportunity and set goals The focus of Step 2 is choosing a priority issue and/or opportunity for collecting data, and then setting goals and objectives. The organization reviews the issues and/or opportunities identified from the internal and external assessment done in Step 1, and picks one or more specific issues and/or opportunities for starting a data collection project from among the list of priorities. Data Analysis is the process of systematically applying statistical and logical techniques to describe and illustrate, condense and recap, and evaluate data. 1. Individual interview An individual interview is a conversation between two people that has a structure and a purpose. It is designed to elicit the interviewee’s knowledge or perspective on a topic. These additional obligations need to be considered by agencies and organisations when taking steps to prevent or respond to data breaches. 2. Focus group discussions A focus group discussion is an organised discussion between 6 to 8 people. Focus group discussions provide participants with a space to discuss a particular topic, in a context where people are allowed to agree or disagree with each other.
Techniques used for data analysis
Quantitative research Quantitative research typically explores specific and clearly defined questions that examine the relationship between two events, or occurrences, where the second event is a consequence of the first event 8|Page Qualitative research Research following a qualitative approach is exploratory and seeks to explain ‘how’ and ‘why’ a particular phenomenon, or programme, operates as it does in a particular context.
