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School of Engineering
Industrial Engineering Department
Chapter IV
Submitted by:
Group #4
Submitted to:
Engr. Ma. Kathleen L. Duran, CIE, AAE, CLSSGB
Date:
April 10, 2019
Operational Plan
As per Canada Business Ontario, in 2015, the foundation of any business begins by
defining objectives and effectively overseeing good and bad times of day by day activities.
These every day exercises make the establishment for an effective business.
Yohei Sushi produces their product on a daily basis. Since the company is targeting to
sell its product within Calamba area, its first store is specifically located in SM City Calamba. It
is reachable and near tricycle terminals, school and residences.
Aside from raw materials, such as the main ingredients of tuyo sushi which are
cucumber, tomato, onions, nori paper, Mindoro rice, Kikkoman sauce and tuyo fish. It also
needs mixing bowl, spoon, and tables to complete the product. It has a clean and peaceful
environment which is ideal to do the business.
11 hrs/4.33hrs = 2 batch
Raw Prospective
Public
Mindoro Marker & 8kg PHP
Rice Grocery 510.00
Stores
Public
Tomato Marker & 15 pcs PHP
Grocery 83.6
Stores
Public
Vinegar Marker & 3 bottles PHP
Cane Grocery 370.14
Stores
Public
Onions Marker & 14pcs PHP
Grocery 32.56
Stores
Public
Sugar Marker & 1/4 sugar PHP
Grocery 18.00
Stores
Kikkoman Grocery 2 bottles PHP
Sauce Stores 98.00
Public
Cucumber Marker & 2 pcs PHP
Grocery 30.93
Stores
Production Technique
The production technique for our business is batch production. Batch production is a
technique used in manufacturing, in which the object in question is created stage by stage over
a series of workstations, and different batches of products are made.
Yohei Sushi will open in SM Calamba at 10:00AM and will close at 9:00PM with a total of
11 hrs working day. The production will produce 200 pieces per day assuming that the workers
has already mastered the process, the equipment that will use are chopping board, cooking
knife, frying pan, LPG Gas, spatula, rice cooker, gas stove, bowl, spoon, plate, sushi rolling mat,
tables.
Production Cost
The table shown below is the production costs on a monthly basis. The costs include the Raw
Materials, Labor Cost, and Overhead Cost that includes (Utilities, Packaging, and Store Rental).
Utilities consist of electricity and water.
Labor Cost
Overhead Cost
Water – 600
Table: Cost
Quality Control
Quality control in the food business is underlining the controllable components that
influence the nature of the completed item, including the choice of raw materials, processing
methods, packaging, storage, and distribution.
Customer Service
To have a good customer service, the staff ought to welcome the client with way and
positive way. It is additionally critical to accomplish the consumer loyalty and an increasingly
charming background for them. It is essential that the staff know to impart to the client to urge
them to buy and return once more. Great client satisfaction can enable our business to develop.
We ensure that the team listens to customer’s demands and suggestions and reaches them
dozens of time.
Inventory Control
Yohei Sushi will use the inventory control which is the minimum stock levels. With this
form of control, additional stock gets ordered when the existing stock has reached a certain
level.
Product Development
The location for the production of our tuyo sushi will be on SM Calamba. The said
location is five minutes away from the public market, so accessing different materials and
equipment will not prove to be difficult.
The location that the Researchers pick is near different schools, activity areas, and
subdivision areas wherein our target customers are. Our target customers will be heavily
focused on students especially those who like to eat sushi and those who want to try new
innovative products. Since the market is nearby we’ll make sure that each material will be as
fresh as possible to make a quality product for our customers.
Physical Requirements
Space
Regarding space, since the team is up for kiosk business for the sushi product, 30sqm is
sufficient for the area and space of the company’s business.
Type of building
For the kind of structure of the area where the business ought to be, it ought to be
sufficient space and space for the specialists to rest and create the product. As living spaces go,
a box kiosk is a pretty good deal. A square walled in area with an entryway, a few bits of
equipment from which to hang stuff and perhaps a few tables to where production can be made.
Zoning
The zoning area is adjacent to the road and traffic density nearby. Adjacent to the
highway is suitable zoning, it’s easy to promote and easy to develop the business. The
company would like to be in the residential neighborhood if permitted so.
Access
Personnel
As owners, the team wants to be in the business 24/7. Being a hands-on manager is
being actively involved in some work that is similar to that of our employees. The owners are
never completely detached from the day-to-day needs and operations of the business. Being a
hands-on manager, we will take time out to coach our team and associates and is actively
invested in their progress. The owner spends time interacting directly with the employees and
collaborating on projects. They always keep lines of communication open and take an active
part in providing regular feedback and employee mentoring.
Yohei Sushi is looking for a Floor/Kitchen worker to work in our store for the operations
in the kitchen and also in the frontlines. The responsibilities of this job are to ensure that the
quality of the tuyo sushi will be good through food preparation. The worker should be able to
handle every task given without getting flustered. Lastly, the worker should be able to give
quality food with the given amount of time.
Position Workers Needed Labor Requirement
Can create a good quality
product
Can maintain a good and
clean working area
Floor/Kitchen Worker 2 Knowledge of the food
being prepared
Can work under intense
pressure
Knows how to handle
each other
Table: Workers Needed
Inventory
Without legitimate inventory, the business may not know the measure of item they have
close by and, along these lines, won't be arranged or even have the ability to dispatch orders.
Raw materials are important to any business since you utilize it to create its very own products.
The company's raw materials like dried fish, nori paper, Mindoro rice will be stored. Storing raw
materials can help forecast what will be produce throughout the following quarter. Completed
merchandise stock incorporates any total items that are currently prepared to be showcased
and sold.
Lead time is the entirety of the set up time, handling time, move time and waiting time.
Lead time is the all out time required to finish an order in the wake of getting it from the client. A
lead time can be characterized as the quantity of minutes, hours, or days that must be took into
account the fruition of a task or process, or should pass before an ideal move makes place. In
Yohei Sushi, the lead time will be 1 day, when Yohei Sushi got its request from the client; the
company will quickly process or create the said request of the client.
Suppliers
The company should just have one supplier in view of the quality and consistency of the
item so it would not change. Deficiency for delivery of the item isn't an issue. It has sufficiently
determined measure of raw materials or ingredients as the production runs. The expense of
supplies may fluctuate; it might go higher or lower depending upon the state of financial status
of the territory. If at any point the expense of supply will go higher, the production may change
some volume or sum in the blend of the tuyo sushi. In any case, this won't be that undeniable to
the clients and the quality and taste will remain.