Академический Документы
Профессиональный Документы
Культура Документы
1 THE experiences that drive measurable results on behalf of our clients. Our award
winning and groundbreaking work has helped clients across multiple
TEAM industries including retail, fashion, spirits, QSR and consumer electronics,
among many others.
3 ZEITGEIST
THE
4 POINTS
PASSION
BOBBY JONES
VICE PRESIDENT
ANDRE PINARD
GROUP DIRECTOR
ALDO KAFIE
SENIOR PLANNER
SHADYRA SANTIANA
SENIOR PLANNER
OSCAR ALLAIN
ACCOUNT DIRECTOR
HEAD OF ACCESS QUALITATIVE INSIGHTS QUALITATIVE INSIGHTS QUALITATIVE INSIGHTS
6 STUDIES
CASE
2 3
MY PARENTS MOVED TO THE U.S. NOT KNOWING
HOW TO SPEAK ENGLISH, WITH NO FORMAL
EDUCATION, AND THEY BOTH STARTED OFF
WORKING FOR A MINIMUM WAGE. IT’S EASIER
NOW BECAUSE THERE’S MORE OPPORTUNITIES
OUT THERE TO LEARN AND TO
ACCOMPLISH MORE.
4
5
EL NUEVO
LATINO:
MORE THAN JUST THE NUMBERS
This report “El Nuevo Latino: More Than Just El Nuevo Latino [ENL] is mindset and psychograph of Ambicultural* signifies a proactive behavior and
Numbers” is the most recent in a series of cultural a consumer segment that we have watched grow over ability to function in two cultures. For our ENL, it
documents created by Octagon Access. What makes the last decade. At its core segment, it is about is an aspirational behavior that allows them to shift
this document novel for us is that it is in large part a cultural currency and pride in being Latino in the between their unassimilated ethnic culture and
inspired by insights gathered from our proprietary 21st century. Our hope is that through this report the broader (i.e. American) culture.
bi-cultural Hispanic panel. The Octagon Access Panel readers will not only understand the ways in which
spans the ages 12-34 yrs old and is representative of this transcultural Latino is different than previous Transculturalsim** is a process that is anchored
top DMA’s as well as varying levels of acculturation. generations but also, as marketers, appreciate the in the quest to define shared (socio-cultural)
ways in which these consumers are changing the interests and common values across cultural and
With our extensive knowledge of Hispanic, African face of America. Most importantly, understanding national borders.
American and Millennial consumers, our goal is to the ENL will enable marketers to see new ways and
opportunities to forge deep emotional connections As a result of our primary and secondary research,
2.AWAKENING
create living-documents that can help marketers
with this dynamic consumer. we believe that the ENL is best understood within
better understand these nuanced consumers in order
the context of these two terms / philosophies. Within
to better connect and create effective strategies that
Understanding ENL will equip marketers with the the next few slides we will establish the quantitative,
resonate with them.
tools necessary to engage and create emotional demographic and qualitative context within which the
THE SLEEPING
connections with an influential segment of the ENL mindset can be fully understood.
This particular report includes behavioral,
largest soon-to-be ethnic majority population in the
quantitative and qualitative research in an effort
United States. Within the next few slides we will establish the
to provide a unique perspective of what we are
quantitative, demographic and qualitative context
calling “El Nuevo Latino” We believe they are and
GIANT
In order to stay connected to our narrative, there within which the ENL mindset can be fully understood.
will continue to be a driving force of change in the
are a few terms that we’d like to unpackage for you.
new American mainstream.
Source: * http://hispanic-marketing.com/bl/demographics/hispanic-youth/characteristics-of-hispanic-millennials/
** http://en.wikipedia.org/wiki/Transculturalism
7
NUMBERS NUMBERS
MATTER DON’T TELL
Even though numbers don’t tell the whole story, it is important to call
out key data points to help illustrate why this consumer mindset is
important. These data points will also highlight the future impact this
consumer will have in regards to digital social mobile (DSM) practices
that shape how they connect with each other and brands.
12
RANK AS THE
30
TO INCREASE BY TH % The adage ‘numbers don’t tell the whole story’ Their worldview, affinities and passions are in large
could not be more poignant when looking at what is part shaped by Millennial values that are infused
YOUNG U.S-BORN poised to be one of America’s largest ethnic groups. with their ethnic cultural nuances. Their common
HISPANICS ENTER
ADULTHOOD EACH YEAR.
HISPANIC Hispanics are projected to become the largest (millennial) values and shared interests / passion
IN A DECADE THAT WILL MILLENIALS single ethnic group by 2050, making up 1/3 of the points are enabling them to greatly impact the new
American mainstream.
RISE TO 1 MILLION+ ARE BILINGUAL nation’s population.*
% LARGEST ECONOMY
IN THE WORLD
(BUT ENGLISH IS THEIR
PRIMARY LANGUAGE)
However, beyond the sheer size, within this
demographic, Hispanic Millennials are one of the
Understanding and know how to engage ENL’s should
be paramount to any brand or company that is striving
most multi-faceted, tech-savvy, digitally-connected for success in the 21st century.
167 65 1/5
BY 2015, HISPANIC segments of the population and they are playing an
BUYING POWER IS increasingly prominent role in the US economy.
EXPECTED TO REACH
One of the critical pieces that marketers are missing
when trying to understand, engage and communicate
$ % with these consumers is that they are Millennials first
and Hispanic second.
% OF HISPANIC MILLENIALS
PROJECTED POPULATION POPULATION IN THE U.S
GROWTH FROM 2010 TO 2050 GROWTH IS FROM ARE HISPANIC
TRILLION IN U.S HISPANICS U.S BIRTHS
Source: http://hispanic-marketing.com/bl/demographics/hispanic-youth/characteristics-of-hispanic-millennials/ Source: * http://www.nielsen.com/content/dam/corporate/us/en/newswire/uploads/2011/04/Nielsen-Hispanic-Media-US.pdf
8 9
STATS
STATS
21%
the mainstream. This assimilation process ran the gamut from
linguistic accent elimination to changing Hispanic surnames in AGE: 30 AGE: 24
AGE: 36
order to blend into the dominant society.
BE ADDED
AGE: 24 AGE: 18 AGE: 12
67%
. By the mid-to-late 1980’s a demographic shift began to occur
which we are currently seeing the impact of-socially, politically,
HERE
culturally and economically. UNACCULTURATED AGE: 18 AGE: 6 ACCULTURATED
AGE: 12
These shifts have culminated with the coming of age of a of Hispanic Millenials want AGE: 6 AGE: 1
AGE: 12
generation that is defined as the most ethnically diverse, to stand out as a Latino
opened-minded, digitally-connected and one of the most
78%
AGE: 6 AGE: 1
politically progressive generations in modern history. Within
this new landscape, Hispanic Millennials are re-defining their
AGE: 1 FOREIGN BORN
identities, expectations and relationships with brands.
of Hispanic Millenials SECOND GENERATION
OLD THIRD/FOURTH GENERATION
say heritage is important “SCHOOL”
to them VALUES
10 11
ENL: THE A PARADIGM
CHANGE SHIFT
In comparison the traditional acculturation model, there
are unique conditions to this era (such as demographics,
technology and social changes) that are creating a dramatic shift
IN TIDE
in how Hispanic Millennials re-define their values and identities.
SHIFT IN
PARADIGM
12 13
A ‘NEW ERA’ IS THE BEGINNING OF A NEW
FUTURE FOR US AS LATINOS
14 15
3.THE
ZEITGEIST:
MILLENIAL
1st
HISPANIC 2nd
NUEVA ERA NUEVA EXPRESSIONS NUEVA EXPECTATIONS
EL NUEVO
3
El Nuevo Latino is living in times that are unique; Through DSM (digital/social/mobile) platforms ENL’s There is a boldness, brashness and forwardness
Across the El Nuevo Latino consumer segment, we are an era where everything - from values, economy, race have more multi-faceted and dynamic expressions of about them that is inspiring; they are also expecting
seeing significant shifts in attitudes, identities and values relations, citizenship and gender relations - ‘self’ as well as a larger palette from which to select to be inspired. Their expectations of brands has
are being questioned. Their world is in a state of flux. when constructing their identity. DSM platforms increased exponentially - i.e. reciprocity, corporate
that are a result of their Millennial world view. We are
Within this new era, there is a cultural currency that and communities propel their ambicultrualism responsibility, acknowledgement of those who
calling this phenomenon, El Nuevo 3 is propelling a sense of pride in being ambicultural. and transcultural identities.ENL’s are also looking support / make the brands what they are. There is an
Success is about challenging stereotypes, re-defining for brands that align with their new multi-faceted overarching sentiment of ‘we know we are valuable,
identity and re-assessing the status quo. This era expressions of identity and reflect their here’s what we do for you…what are you doing for us?’
is one where ideals of transculturalism (e.g. shared nuanced cultural sensibilities. ENL’s are expecting to be ‘spoken’ to bilingually and
interests, ideals and values) are re-shaping the new in tones and via platforms that reflect their
American mainstream. new worldview.
16 17
5
KEY
MILLENIAL
VALUES There are key values that drive ENL.
DISCOVERY
18 19
KEY ENL VALUES: CULTURAL NAUNCES
A FUSING
ENL’s, like the generations before ENL’s are taught from a young age 97% of Hispanic Millennials say it’s ENL feels that in order to progress
them place family (and commitment to the importance of ‘respect.’ That can important to hold on to their Hispanic education is critical. Due to the
family) first in their lives. Typically large be respect for your elders, for mother culture and traditions. The desire to economic climate and tough job market
and comprised of extended members, nature, animals and other cultures. hold on to ‘traditions’ is based on the many Hispanic Millennials are pursuing
OF CULTURES
this tightly-knit unit leverages support Couple this with Millennials’ open- fact that in this New Era where cultural higher education. Many are going to
systems and nurtures them until mindedness and you get El Nuevo capital is highly valued, Latinos have a school to be healers (doctors, nurses,
they are ready to start their own Latino’s who embrace the diversity lot to contribute. As cross- pollination lab technicians etc) and rescuers
families. It is customary to see multiple of mixed couples, gay marriage, occurs, we will see more Latino- (teachers, social workers, engineers
AND VALUES
generations living at home in Hispanic marijuana legalization etc. Respect is American traditions evolve creating a etc). Those that are not pursuing
households. It is also typical within also a core principle when it comes fusion of both cultures. higher education through a traditional
Hispanic families to pool resources to work ethics that many Hispanic route are exploring vocational
to help one another with financial Millennials are exposed to from their apprenticeships. Others are seeking
responsibilities. Many ENL’s grow-up hard-working parents. to be heroes –policemen, firemen,
with the notion that you take care of security officers etc.*
Unlike past generations, this is the first time where there is a bi-lateral exchange occurring those that took care of you when you
where both cultures (i.e. Hispanic and American) are blending and traditions are morphing needed it the most. This is a value they
and evolving. What is driving this fusion is the ENL’s Millennial values which are as equally hold dear and want to pass
important as their Hispanic heritage.These values are proactively engaged by ENL’s.
Not only do they strive to incorporate these into their day-to-day lives, they expect the
brands they have affinity for to embrace and champion these values as well. Brands that
pay attention to and express these values are seen to be in sync with their worldview and
* Based on Tr3s insights findings 2013-2014
garner deeper emotional connections.
16 21
HISPANIC NEW ATTITUDE ANGLO
FAMILY
Extended family Blended family embraced Nuclear family
Small personal space and extends beyond Personal space and time
Social communal oriented blood relations Individualism
Co-operative and Self-reliant
interdependent
RESPECT
Respectful of elders Respect for self, Self-expressive
Hierarchial/classist elders, environment, Gender neutral (equality
Value resources and authority Marianismo amongst men and women)
environment Machismo Give back to community
at large
TRADITION
Traditionalists Embrace holidays, folklore Non-traditionalists but
CONVERGING
Religious holidays and (e.g. music, stories, art, celebrate major holidays
country milestones history), tailgating and traditions that are
(independence days and and New Holidays (e.g. common in mainstream USA
major battles) Black Fri, Halloween etc.)
VALUES
ENL have multi-faceted identities that fuse
Present time perspective
Short term goals oriented
Practical
EDUCATION
Active pursuit of Traditional
education paths (long
term), Vocational
Time sensitive
Planning- long term
goals oriented
Hard-work paths (Short term) and Educated
together both their American and Hispanic values. Entrepreneurialism
22 23
WE ARE A MAIN PART OF TODAY’S SOCIETY
SO WE HAVE A GREAT IMPACT ON WHAT IS
MAINSTREAM.
24 25
PASSION “ I DON’T SIT AROUND GOING ‘WHOA, I’M A
BILINGUAL ARTIST,’ BUT THERE IS THIS NEW
POINT:
WAVE WHERE LATINOS ARE CATCHING A LOT
OF INTEREST IN MAINSTREAM…IT’S COOL. IT
ENCOURAGES KIDS THAT EVEN THOUGH THEY’RE
MUSIC
BORN IN THE U.S. THEY DO HAVE THIS LATIN
”
CULTURE THEY CAN USE. PRINCE ROYCE
Music is a form of expression that helps shape becoming an exporter of Latino talent to the rest of
culture, identity and community(ies). Music has the world. Currently, not only is there a mix of Latin
also served as a bridge between cultures. ENL’s artists collaborating and influencing musical styles
musical landscape is creating a fusion (of sounds but, they are also at the forefront of cross-genre
and culture) that is re-shaping American culture. artist collaborations and dominant genres such as
EDM. Interestingly, in this Nueva Era pop artists from
Music has always been a key component of Hispanic an array of genres are proactively ‘crossing-over’
culture. It not only serves as a way to stay connected into the Hispanic music space to capitalize on the
to their country of origin and language but also success and scale of ambicultural Latino artists and
serves as a gateway to learning and embracing their fans.
other cultures.
There are Key Passion Points that are at the center of ENL is also embracing and influencing music
shaping ENL transcultural worldview. ENL are breaking This mélange of sounds is something they can festivals. Hispanic Millennials support these largely
stereotypes and are re-inventing what it means to be identify with because it reflects that they too are a
due to their communal dynamics, their versatility and
4.PASSION
Latino. They are proactively seeking new passions and mix of different cultures and a product of living in a
ability to discover new talent.
new ways to connect to traditional passions. transcultural era. Enabled by technology, ENL’s are
listening to breadth of genres and artists-e.g. Romeo
These Passion Points act as catalysts that help ENL express Santos, Enrique Iglesias, Calle 13, Juanes, Prince
POINTS
themselves, connect both on offline with family and like-minded Royce, Ariana Grande, David Guetta, Lady Gaga and
peers and nurture growth-both personal and cultural. These the Foo Fighters. As ENL’s continue to embrace this
passions are also re-shaping mainstream America. These fusion of musical genres and styles, a similar fusion
re-imagined passions separate ENL from previous generations is being adopted by both mainstream America and
of Hispanics in the U.S. and beyond. beyond. Compared to a decade ago, the U.S. is
26 27
PASSION “ DURING THE NEXT FEW YEARS, PASSION “ HAILED AS BOTH THE ‘FATHER OF MODERN SOUTHWEST CUISINE’
AND THE ‘KING OF MODERN LATIN COOKING,” NEW MEXICO–
POINT: POINT:
ARGUABLY NO INTERNATIONAL BORN JOHN RIVERA SEDLAR IS A VETERAN. HIS TWO LATEST
LOS ANGELES EATERIES DRAW ON HIS MEXICAN ROOTS AND HIS
MARKET IS MORE IMPORTANT TRAVELS THROUGHOUT LATIN AMERICA AND SPAIN. BUT RIVERA
SPORTS CULINARY
TO THE UFC THAN THE HISPANIC SEDLAR DOESN’T JUST HIDE OUT IN THE KITCHEN: HE’S COMPETED
ON IRON CHEF AMERICA AND TOP CHEF MASTERS AND SERVED AS
MARKET.
”
SPOKESMAN FOR PATRÓN TEQUILA FOR YEARS. LATINA MAGAZINE
28 29
PASSION “ HISPANICS ARE 37 PERCENT MORE PASSION “ 68% OF LATINO HOUSEHOLDS
POINT: POINT:
LIKELY THAN THE GENERAL POPULATION SPEND MORE TIME WATCHING
TO PUBLISH A BLOG ON A BLOGGING VIDEO ON THE INTERNET
DSM GAMING COMPARED TO NON-HISPANIC
DIGITAL PLATFORM OR A SOCIAL NETWORKING
SOCIAL
MOBILE
SITE. NIELSEN
helps them to expand their social networks by home but to that of their blended family as many will ON A MOBILE PHONE (HH:MM)
opening doors (e.g. job / career) and paving paths play others outside their physical home. That is why 06:22
32 33
“
AT&T
THE #BETWEENTWOWORLDS
CAMPAIGN IS SEEKING TO
REALLY RESONATE WITH
HISPANIC MILLENNIALS BY
ALLOWING THEM TO TELL
THEIR STORY OF WHAT IT
IS LIKE TO LIVE IN THIS
AMBI-CULTURAL WORLD.
VANESSA ASTROS, ATANDT
”
UNDERSTAND ENL’S DIVERSITY AND CULTURAL NUANCES AND PROVIDE THEM - Provide platforms that showcase ENL
ambicultural identity:Hispanic Millennials
WITH PLATFORMS TO SHOWCASE THEIR PRIDE AND DIVERSE LIFESTYLES. live in what seems two worlds yet, they have
created the ability to function seamlessly in
In efforts to engage Hispanic Millennials, AT&T A Spanglish direction was chosen to reach a larger two or more cultures. They are proud of their
partnered with Vice’s creative agency Virtue to create breath of ENL consumers. This version will be the new identity and providing them with platforms
6.CASE
a documentary- style campaign highlighting ENL’s first of AT&T’s TMM marketing initiatives to hit to express themselves is key to fostering
culture, family, language and the role of technology traditional TV and cable networks, as well as the emotional connections.
in their lives. web-e.g. Facebook, Twitter and Tumblr. This is a bold
move from AT&T as they move away from selling
- Embrace Spanglish:This merging of language
STUDIES
The campaign, “Between Two Worlds” is part of their products and services to engaging their target
AT&T’s The Mobile Movement (TMM) which seeks in manner to foster emotional connectivity. is a reflection of their cultural shift and knowing
to highlight Millennials ‘always-on’ lifestyle. The how to use it, when to use and where to use it is
campaign features a series of ads and DSM initiatives important when trying to reach ENL. Switching
that showcase the lives of these dynamic tech-savvy between the languages is natural and if done
consumers. The campaign was shot in with a keen right brands can engage this consumer in an
linguistics insight; Spanish for traditional Spanish- authentic manner.
language broadcast media.
34 35
CHEVROLET TARGET
“ CONNECTING
WITH HISPANIC “ UNDERSTANDING
HISPANIC MILLENNIALS
INFLUENCE, TARGET
CONSUMERS IN A CREATED A CAMPAIGN BASED
MEANINGFUL WAY ON THEIR KNOWLEDGE OF
IS AN IMPERATIVE THE INTERSECTION BETWEEN
AT CHEVROLET.
” ”
ENL AND MILLENNIALS.
RECOGNIZE THEIR INFLUENCE AS EARLY ADOPTERS OF TECHNOLOGY WHILE - Be aware that technology is a key passion
point for ENL: Hispanic Millennials embrace
SOMETIMES LEADING WITH A TOTAL MARKET APPROACH CAN RESONATE - Acknowledge that mainstream America is
browning and Hispanics are leading the way
GIVING A NOD TO RE-INTERPRETED PASSION POINTS. technology because it keeps them ‘in-the-know,’ POWERFULLY WITH THE ‘GENERAL MARKET.’ in this demographic shift: Hispanic Millennials
helps them stay connected and gives them a live in what seems two worlds yet, they have
During the 2014 World Cup, Chevrolet launched a The Chevy Cruze spot highlights 4G LTE Wi-Fi voice. It’s important for brands to understand Research has shown that 63% of Americans When asked to comment on their strategy for created the ability to function seamlessly in
campaign leveraging their knowledge of Hispanic technology. This groundbreaking technology is being how and why they are over-indexing in this area believe that Hispanics are influencing this campaign, a Target spokesperson said two or more cultures. They are proud of their
Millennial s’ media preferences , passion points and tested within the Hispanic market prior to it’s general in order to create products or leverage the right mainstream America through music. ““As our nation’s population continues to shift, new identity and providing them with platforms
language usage.They aired this campaign during the market roll-out. platforms to engage them authentically. Understanding this influence Target created a Target will continue to position our brand and to express themselves is key to fostering
world cup because they could passionately engage campaign that tapped into the new American merchandise in a way that’s relevant with the emotional connections.
both ENL and their older Hispanic counterparts. mainstream by using a multilingual version of new mainstream. - Understand their media mix and language
- Understand why soccer is important to
Hispanics and how it differs between ENL and the classic children’s song, “If You’re Happy and usage per platform: 65% of Hispanic Millennials
The brand made a conscientious choice to are US born ; English may be their primary
their older counterparts: Soccer is important You Know It, Clap Your Hands.”
highlight new technology in Chevrolet models language but, they account for 73% increase
due to their knowledge of the ways in which their for both segments but, they are attracted to the
sport for different reasons. Understanding these in bilingualism since 2003 meaning they
Hispanic target over-indexes in technology adoption consume content and media in both languages.
and consumption. nuances will help brands create campaigns
that resonate well with multiple targets and will Target tapped into this knowledge and create a
successful campaign for both Latinos and GM.
demonstrate a keen cultural awareness.
36 37
CONTACT
DETAILS
- Acknowledge that mainstream America is
browning and Hispanics are leading the way in
this demographic shift: Hispanic Millennials live
in what seems two worlds yet, they have created
the ability to function seamlessly in two or more
cultures. They are proud of their new identity
To learn more,
and providing them with platforms to express
themselves is key to fostering emotional
please contact:
connections.