PANKAJ BHAKARE

 Prince2(In Progress)
 AWS CERTIFIED SOLUTION ARCHITECT
 Red Hat Certified Engineer [RHCE]
 Sun Solaris Certified Administrator [SCSA]
Mobile: 8999483177, E Mail: pankaj.bhakare@wipro.com

EXPERIENCE SUMMARY
 Working in Wipro and looking for opportunity in managing infra projects.
 Worked in mattel project for new datacenter migration & server virtualization.
 Worked in Offshore Project Lead Mphasis since Dec-2012 for all Direct Channel Project managing
deliveries for
Volkswagen (UK),Bentley (UK),Varian (US),FRB( US),Symantec(US)
 Handled opportunities for project transition from scratch till handing over to BAU.
 Handled People Management, Appraisal, performance report for direct report.
 In-depth knowledge of handling datacenter infrastructure projects.
 Data mining and providing sharp analysis along with required immediate action.
 Involved in project CSAT report & project due diligence, asset management.
 Worked with Avaya Communication from Jun2011 till Dec 2012 as UNIX SME.
 Since Jan’08 with Cognizant Technology solution, as Associate Operations Manager -ITIS
Administrator. Worked with Cognizant Singapore location from 23 rd May 2010 for Barclays Capital
Project till Jun 2011.Managing team of 7 resources in build team in Singapore.
 Aug’06 to Dec’07 with Tata Consultancy Services as Unix Systems Administrator
 Dec’05 to Jun’06 with e Balasai Net Pvt Ltd Pune as a Technical Support Engineer
 Worked as a Project Engineer at HCL Info Systems Ltd Pune, from 4 Feb 2005 till 20 Dec 2005.
 Jun’04 till Jan05 with Net World Technologies as Technical Support Engineer.

Project task:
 Providing justified Cost, Work estimates as per solution requirement.
 Build project map & guidance adherence to ITIL Process, Service Level Management, Service
Improvement.
 Handling client escalations & noncompliance issues.
 Maintaining project plan & discussing weekly tasks
 Managing quarterly project Deliveries for server virtualization & Release Upgrade.
 To provide effective Management of IT / Systems and operations to support Large Scale Enterprise
applications and Software operations.
 Attend and participate in important maintenances during peak and off-peak times as necessary.
 Provide IT systems and related hardware/ software to meet migration plans in a timely manner
 Identifies and resolves complex issues on a day-to-day basis escalating if required to the relevant
Support areas and senior Management.
 Be responsible for ensuring the Service Level Agreements are met by Third Party, Vendors and IT
department.
 Interface directly with various support areas, these include Data center team, Client IT teams and
service providers.
 Lead and further build a team of talented and already successful Systems Engineers to efficiently and
with utmost quality support/maintain/scale a rapidly growing environment of thousands of servers
and devices.
 Provide IT guidance to and best practices to the team. Ensure Engineers in IT department provide
effective daily operational support in accordance with audit procedures. Ensuring operational
integrity is maintained at all times.
 Guide Engineers in IT dept. to maintain documentations and update within agreed timescales. Based
on best practices, formulates, documents, implements and maintains repeatable Standard Operating
Procedures
 Ensure necessary actions are taken to comply with audit recommendations in a timely manner.
 Work closely with the DEV Ops team members to successfully execute all tasks and projects in an agile
 environment where priority and urgency can change very quickly.
 Preparing Documentation like SDD, TMP, Server complexity metrics.
TECHNICAL SKILLS
Tools :
AWS, Veritas / Solaris Volume Manager, Opsware, Sitescope,
Hpopenview, TSM backup client.VCS, Redhat cluster
Operating System : Linux,Solaris,Windows,Vmware ESX platform,Ubuntu
Project Management Tool: Confluence, MS EXCEL, MS VISIO, MS Project. Deployment Tracker

VWG BENTLEYAccount

Organization : Mphasis Ltd India

Client : Symantec Client
Team Strength : 80
Project Name : VERITAS Upgrade on UNIX Server
Responsibilities :
 Identifying Server where VERITAS VXVM & VCS need to be upgraded on LINUX & SOLARIS .
 Workerd on AIX VIO,LPAR,NIM,
 Performing pre check & post check of Linux, Solaris,AIX Server before patching & server upgrade.
 Check compatibility of Unix OS & VERITAS product.
 Scheduling Upgrade & Getting application approval
 Managing real time issue while upgrading VERITAS VM & VCS on production servers.
 Experience in supporting SAN and NAS systems
 Experience with virtualization technologies [Solaris Zones, LDOM (SPARC,Linux XEN & VMWARE]
 Experience in shell scripting for automating various sys admin activities.
 Working on VMware server & virtualization.
 Participate in architecture design discussions.
 Dealing with storage LUN & multipath issue on Netapp & EMC storage.

Symantec UNIX Security Details

Organization : Mphasis Ltd India

Client : All Direct Channel Project
Team Strength : 70
Project Name : Security Remediation
Responsibilities :
 Performing Linux, Solaris Operating System Vulnerability Remediation after analyzing Qualys Report.
 Performing Vulnerability Categorization
 Designing Unix solution to remediate vulnerability
 Preparing Security audit report for UNIX servers.

AVAYA PROJECT DETAILS

Organization : Avaya Global Communication
Client : Inhouse Support
Team Strength : 20
Project Name : Linux, Solaris Production Support
Responsibilities
 Resolving Production issue on Solaris server. Configure and tune system and network parameters for
optimum performance.
 Installing Linux patches, RPM’s & 3r party software as per request.
 Working on schedule changes on Solaris Prod server regarding Memory upgrade, Disk addition, LVM
expansion, File system changes, FAN/ motherboard replacement on server;
 Resolving assigned cases as per SLA, striving to improve the SLA’s.
 Work closely with the Oracle database and applications teams to support critical corporate systems.
 Prepare and update comprehensive documentation about work processes
 Working as strong team player – collaborates well with others in multiple time zones; ability to share
knowledge with team members.
 Configuring Network bonding on Linux, Solaris server.
 Creating logical Raid partitions using HPacucli utility on Linux server.
 Monitoring Production server using HPSIM, HPovo alerts.
 Working on Redhat & Veritas cluster.
COGNIZANT PROJECT DETAILS 1
Organization : Cognizant Technology Solution
Client : Barclay’s capital
Team Strength : 9
Project Name : Linux & Solaris Server Build
Responsibilities
 Working in 2nd line UNIX support team, building server remotely for global datacenter.
 Installing Solaris 10 & performing Zone LDOM administration.
 Installation using Jumpstart for Solaris 10 & Kick start for Red hat server & Win2k3, Win2K8 server
remotely.
 Configuring Network bonding on Linux, Solaris & Win2K3, and Win2K8 server.
 Creating logical Raid partitions using HPacucli utility on Linux server.
 Managing user administration activities on Solaris 10, red hat EL 4/5, Win2K3 Win2K8 server.
 Performing User administration activities.
 Adding swap in Linux, Solaris server.
 Adding disk & creating file systems on Solaris server.
 Managing filesystem activities with VERITAS volume manager for Solaris server.
 Basic VCS configuration on Linux server.
 Dealing with Logistics, IDM, Network, Storage team for server dependencies.
 Achieving weekly target for building server.
 Coordinating with HR team for hiring & building new team
 Managing leaves & Completing timesheets
 Handling technical issue as per escalation
 Asking Training completion report by all team members

Coordinating with HR team for building team

Granting leaves
Handling technical issue as per escalation
Asking Training completion report by all team members
Completing timesheets

COGNIZANT PROJECT DETAILS 2

Organization : Cognizant Technology Solution
Client : New York Times
Team Strength : 15
Project Name : Supporting LINUX & Solaris activities
Responsibilities

 Applying monthly patches & packages on server through Opsware & rebooting server.
 Install Solaris 10 OS with upgrades as per migration plan.
 Replacing the old server hardware with new server & installing & configuring the new server from
scratch.
 Shifting the Sun server from New York datacenter to Boston datacenter by coordinating with IT hosting
team at New York.
 Monitoring high CPU, memory & disk capacity on all servers using site-scope.
 Performing fsck & replacing disk on LINUX server.
 Performing systems upgrades & security package installations with help of Opsware utility.
 Troubleshooting DNS issues & changing configuration files on all servers.
 Troubleshooting NFS service on server & client.
 Installation & configuration of SUNmc, HPovo & TSM backup client on all Solaris & Linux server.
 Taking backup using Veritas Netbackup administration only for production server.
 Managing leaves & Completing timesheets
 Handling technical issue as per escalation
 Asking Training completion report by all team members

TCS PROJECT DETAILS

Organization : Tata Consultancy Services India
Client : Pfizer Pharmaceuticals, USA
Team Strength : 10
Project Name : Cassatt
Responsibilities :
 Working on Cassatt & VMware virtualization technology for the Pfizer project in New London Datacenter.
 Troubleshooting NIS, NFS service on Solaris server.
 Monitoring logs– System and application logs for errors and generating reports accordingly.
 Starting and shutting down of cluster, starting halting, moving the packages. Monitoring the cluster and
package log files etc.
 Troubleshooting problem related to user login, logical volumes, file system etc.
 Managing filesystem activities with Veritas & Solaris volume manager.
 Creation of PV’s, VG, LV and File systems, Managing, Extending and Reducing VG & LV etc.
 Managing disk space utilization for Red Hat Linux server.
 Installing, removing, listing and verifying third party software ’s.
 Scheduling backups, defining various backup policies.
 Troubleshooting the tape library related problem.
 Installation of Weblogic 8.1/8.4/9.2, Weblogic Portal Server on linux server.
 Installed Oracle10gRAC on Linux AS3 server in Cassatt environment.
 Taking backup using Veritas Netbackup utility on Filer 210 NAS storage of 2TR bytes of data and
handled Advic tape library with storage up to 8TR

BALASAI PROJECT DETAILS

Organization : Balasai Net Pvt Ltd
Client : US, UK Hosting Clients
Team Strength : 10
Project Name : IT Hosting
Responsibilities :
 Providing 24/7 supports.
 Managing DNS server activities. Managing Master & Slave DNS server.
 Managing HTTP server on Linux & solaris.
 Continuous monitoring the bandwidth and services running on servers with MRTG & BB tool.
 Recovering the down services also putting IP tables on unknown IP.
 Installing new update packages on Solaris & Linux servers.
 Creating and updating web and mail account for users with the help of the control panels like C-panel,
Ensim, and Webmin.
 Reducing the free-limit from10%-5% during filesystem tuning on solaris.
 Taking scheduled backups, ticket solving, giving support on yahoo chat phone and mails.

HCL Project Details

Organization : HCL Infosystems Ltd India

Client : District Court & Banking Client
Team Strength : 10
Project Name : District Court
Responsibilities :
 Handling customer call from mostly local bank like FEDERAL Bank, SBI, Bank Of Baroda, HDFC Bank,
Bank of Maharashtra.
 Managing SSH & FTP service on solaris server.
 Troubleshooting problem related to user login
  Creating file system & mounting on solaris 8,9,servers
 Troubleshooting Solaris NFS service on solaris server.
 Configuring and Customizing Apache Server on Solaris.
 Installation of RAS (remote access server) & D-Link router for network interconnectivity
 Configuring network printer Wipro Laser 2500 DN on Red hat linux.

PROFESSIONAL QUALIFICATION
 BE (Mechanical Engineer) from Amravati University, Amravati 2004 with Secured 64% marks.

PERSONAL DETAILS
Date of Birth : 22nd February, 1981.
Nationality : Indian.
Languages known : English.