JUAN DAVID ESPINAL HOYOS

PROFILE

 Responsible, proactive, honest, self-taught and bilingual. I’m always willing to

learn. I seek to evolve personally and professionally through a company who
gives me the chance of sharing my knowledge, while providing stability and a
place that allows me to sharpen my skills to provide results way beyond the
average.
 I love English and I practice it every day. I consider myself as a curious person,
and this allows me to learn new things all the time. I love editing content
(Photos/Video) as much as I love videogames and the music world. I currently
play the piano and the guitar.
PERSONAL INFORMATION

FULL NAME Juan David Espinal Hoyos

BIRTHDATE April 2nd, 1994

BIRTHPLACE Cúcuta, Norte de Santander, Colombia

MARITAL STATUS Single

PHONE 3187062519

E-MAIL Juandavid.e.hoyos@hotmail.com

EDUCATION

PRIMARY Colegio la Asuncion

Copacabana – Antioquia
2005

HIGH SCHOOL Corporación educativa Ferrini

Bello – Antioquia
2012

UNIVERSITY CESDE
Software development (semester 2)
Suspended, four semesters total

FOREIGN LANGUAGES English: Sena – self-taught

Current level: C1
EMPLOYMENT EXPERIENCE

GLT TRANSPORTATION GROUP

Position: Pricing Specialist (Logistics)
Duties: Analyze market costs for US/CAN
shipments. Provide support in
English/Spanish and guide the customers
according their requests, managing the
necessary documentation based on type of
cargo, weight, dimensions and volume for its
transportation.
Supervisor: Javier Grijalba
Phone: 3137689906
December 7th, 2017 Present

ONELINK BPO
Position: Bilingual Customer Service / Technical
Support Representative
Duties: Assist the customers all over the world in
English to make sure they’re using the
products correctly, from general inquiries to
warranty processes. Support the human
resources department by doing pre-
screening interviews to help them find new
talents in the city.
Supervisor: Gina Ruiz
Phone: 3565471
August 1st, 2016 October 2nd, 2017

ALLUS GLOBAL BPO CENTER

Position: Customer service representative
Duties: Provide guidance and support the clients
during their processes and service
requirements in Spanish.
Supervisor: Edison Ferney Avendaño
Phone: 5105700
May 9th, 2014 July 21st, 2016
MUNDOSEGURIDAD

Position: Commercial advisor

Duties: Advise businesses and families about
surveillance / security systems in
Spanish.
Supervisor: Mario Humberto Villa
Phone: 3006540769 – 2562402
July 9th, 2012 July 5th, 2013
 REFERENCES

CARLOS LONDOÑO
Manager
Industria Camisas ZEUS
3128629208

SOCORRO ESPINAL BEDOYA

Administrator
Restaurant El Pandequeso Antioqueño
2744534 - 3176653569

JUAN DAVID ESPINAL HOYOS

February 12th, 2019.