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For use with all net new applications and all version upgrades
Application Information
Vendor:
SAP
Support Contact:
Vendor Website:
https://support.sap.com/
Support Number:
Is this application net new or a version upgrade: Net New ☐ Upgrade ☐
Path to installation files:
Product / Activation Key:
Platform Supported (X86 X64): Number of Licenses:
What is this application used for, what does it do, why do we use this application over others:
Update to Windows Services Files
Application Publishing
Required on desktops Required on VDI Required on Citrix Required on ZenWorks
☐Yes ☐No ☐Yes ☐No ☐Yes ☐No ☐Yes ☐No
Is this application currently published in any version anywhere at Husky:
Yes
Who Uses this application, List business units, users, and locations:
SAP Technical Teams
Who are the approvers for this application (Installations, Upgrades, Changes):
Martin Olkowski
What is the support structure for this application (Tier 1, Tier 2, Tier 3):
What is the maintenance schedule, is there a defined maintenance window set up:
Is there currently a Configuration Item in the CMDB for this application, if so what is the CI:
Does this depend on the Microsoft .NET framework Yes No Don’t Know
Does this depend on Microsoft Office applications Yes No Don’t Know
Does this depend on Adobe Reader Yes No Don’t Know
Does this depend on Adobe Flash Yes No Don’t Know
Does this depend on Adobe Shockwave Yes No Don’t Know
Does this depend on Adobe Air Yes No Don’t Know
Does this depend on Visual C++ Runtime Yes No Don’t Know
Does this Depend on Java Yes No Don’t Know
If yes which version:
Other application dependencies not listed:
Disclaimer
IMPORTANT:
Your application will not go into production in any form until all Quality Control and User
Acceptance Testing plans have been completed by the application teams and the business
unit. Prior to release into production a change will be initiated where all testing plans will be
attached and reviewed.
Approvals
Requested By: Date Requested: Jan 21, 2019
Susanth Gullapalli Requested Due Date:
Request Approval By: Application ID#:
Approver: Signature:
Date Approved: