Norbert Kraft, the Austrian scientist on the international team, also disagreed with the Russian

interpretation of the events. “ They ‘re trying to protect themselves,” he says. They are trying to put
the fault on others, but this is not a cultural issue. If a woman doesn’t want to be kissed, it is not
acceptable.”
Discussion Questions:
1. Identify the different conflict episodes that exist in this case. Who was in the conflict with
whom?
2. What are the sources of conflict for these conflict incidents?
3. What conflict management style (s) did Lapierre the international team and Gushin use to
resolve these conflicts? what style(s) would have worked best in these situations?