SỞ GIÁO DỤC VÀ ĐÀO TẠO TP.

HCM
TRƯỜNG CAO ĐẲNG KINH TẾ THÀNH PHỐ HỒ CHÍ MINH

ĐỀ THI GIỮA KỲ
Tên học phần : ANH VĂN CHUYÊN NGÀNH
Trình độ: Trung cấp Chuyên ngành: Quản trị kinh doanh
Khóa: 27 Lớp: QTKD 27
Thời gian làm bài: 45 phút

1. Managers have to decide how best to ___________ human, physical and capital resources available to
them.
a. communicate b. allocate c. motivate d. set
2. A manager needs to be fair in dealing ___ his workers.
a. to b. with c. of d. about
3. Managers are responsible for the process of planning, organizing, leading, and controlling the efforts
of organization members and of using all organizational resources to achieve stated organizational
______________.
a. goals b. strategies c. supervise d. performance
4. Being ______________ means being able to give orders.
a. authoritative b. competent c. persuasive d. individualistic
5. Most organizations have a _________________ or pyramidal structure, with one person or a group of
people at the top, and an increasing number of people below them at each successive level.
a. matrix b. hierarchical c. staff d. functional
6. For the money conscious consumer, alternative retail outlets can offer organic food at more
competitive ____________.
a. strategy b. advantage c. prices d. pressure
7. SWOT stands for strengths, weaknesses, opportunities and ___________.
a. training b. technologies c. trends d. threats
8. The personnel department, or ______________ department is responsible for recruiting staff and
organizing training courses.
a. marketing b. human resources c. finance d. production
9. We need to ______________ new training courses and identify needs for the future development of
the staff.
a. contribute b. ensure c. train d. implement
10. I believe one of our shop assistants has been _____________ for stealing. Is that right?
a. resigned b. fired c. made redundant d. offered early retirement
11. __________ will be told what the assessment centre procedure involves when they get to the
company.
a. Apply b. Application c. Application forms d. Applicants
12. When an employee is _________, it is usually only temporary (for a season or because of a drop in
production) but sometimes it can be permanent.
a. laid off b. sacked c. hired d. let go
13. It is a good idea to supply applicants with a job ___________ and person specification before the
interview.
a. training b. experience c. description d. qualification

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14. A fixed regular payment made by employers, usually monthly for professional or office work is
called ___________.
a. salary b. wages c. profit d. benefit or perks
15. The manager ………….… his employees that they can lose their job, and they started to work more
efficiently.
a. threatened b. motivated c. satisfied d. opposed
16. Competing ___________ are companies offering similar products or services.
a. bids b. suppliers c. technologies d. offerings
17. Companies sometimes form strategic _____________, working to achieve a specific goal.
a. edge b. success c. move d. partnership
18. _____________ are people working under someone else in a hierarchy.
a. Subordinates b. Supervisors c. Employers d. Superiors
19. If you are interested in a job ad, you _____ for that job by completing an application form and
sending it to the employer.
a. find b. join c. work d. apply
20. Even with the development of computers and robotics, there are and always will be plenty of boring,
mindless, repetitive and ____________ jobs in all three sectors of the economy, and lots of unskilled
people who have to do them..
a. mechanical b. satisfying c. manageable d. motivating
21. ________________ means offering products or services at the lowest cost; this is one strategy to
adopt in volume industries where competitors produce large number of similar products.
a. Differentiation b. Cost leadership c. Focus d. Entrant
22. Managers have to ____________ the performance of their staff, to see whether the objectives set for
the organizations as a whole and for each individual member of it are being achieved.
a. motivate b. allocate c. make d. measure
23. Relation between employer and employee, managers and workers, managements and unions is
_____________.
a. human relation b. labour relation c. labour union d. strategic partnership
24. After having interviewed with all the candidates, we drew up a /an_____ of 10 best people.
a. agency b. reference c. shortlist d. appointment
25. ___________ is a careful examination to find out how much training is done and whether it is
effective or necessary.
a. Training audit b. Sound knowledge c. Leadership d. Interpersonal skill
26. What about an advertisement in the Spanish __________?
a. intranet b. merger c. trade paper d. open lines of communication
27. The training manager ____________ directly to the general manager.
a. reports b. manages c. ensures d. involves
28. What is to stop supposedly competing ____________ from secretly agreeing to keep prices high?
a. bids b. supplies c. technologies d. offerings
29. Both theories have ______________, people who are of quite different opinion.
a. achievement b. motivation c. satisfaction d. opposition
30. According to Herzberg, the kind of things that motivate people are challenging or interesting jobs,
recognition, responsibility, the chance of ___________, and so on.
a. position b. communication c. innovation d. promotion
31. For the people who work for you or with you, you must ________ praise on them at all times.
a. divide b. fire c. lavish d. analyze
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32. If you have job ___________, you know that there is little risk of losing your job.
a. safety b. security c. recognition d. power
33. Strategic ________ in a commercial organization is often measured in terms of profitability, the
amount of money it makes in relation to the amount invested.
a. vision b. decision c. move d. success
34. Competitors in an industry can be __________.
a. cut-throat b. in-house c. short-listed d. high-profile
35. A/ An ___________ should be no longer than two A4 pages.
a. interview b. curriculum vitae c. candidate d. certificate
36. The suitable applicant must be able to work closely with branch of offices and _________ a good
team spirit.
a. prepare b. conduct c. develop d. identify
37. The job is for somebody with the ability to work on own ___________.
a. experience b. behaviour c. skill d. initiative
38. _________ means dividing an organization into decision-making units that are not centrally
controlled.
a. Line authority b. Function c. Decentralization d. Hierarchy
39. Can we just _____________ the search for the personnel officer?
a. keep me posted b. have a word about c. react to d. make a job offer
40. ___________ are ways of warning employees that they are breaking the rules.
a. Job vacancies b. References c. Employment agencies d. Disciplinary procedures

 GOOD LUCK 