ACKNOWLEDGEMENT:

The completion of this project could not have been possible without the valuable advice and
assistance of so many people whose names may not all be enumerated. Their contributions are
sincerely appreciated and gratefully acknowledged. However, I would like to express my deep
appreciation and gratefulness particularly to below mentioned personnel who have extended
their fullest support during the course of my project:

Dr. Sujit Deb

Co-ordinator, FACULTY OF MANAGEMENT STUDIES

Dr. Prasenjit Dasgupta (Project Guide)

Dr. Debanjan Nag (Project Guide)

FACULTY OF MANAGEMENT STUDIES

I would also like to convey my gratitude towards all the faculty member of FACULTY OF
MANAGEMENT STUDIES of ICFAI UNIVERSITY.

Anupam Ghosh
18IUT0160001
MBA 1ST YEAR (GEN)

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CONTENTS:-

 INTRODUCTION

 REASON OF THE STUDY

 OBJECTIVE OF THE STUDY

 SCOPE OF THE STUDY

 CONCEPTUAL RELEVENCE

 METHODOLOGHY

 SAMPLING DESIGN

 DATA ANALYSIS AND INTERPRETATION

 SUGGESTION

 CONCLUSION

 LIMITATION

 REFERANCE

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 INTRODUCTION:-

All industries are made up of people and function through people, without people no industries
exist. The resources for men, material and machinery are collected, co-coordinated and utilized
through people. Human resource by themselves fulfil the objectives of an industries, they need
to be united into a team. It is through the combined effects of people that material and monetary
resource are effectively utilized for the attainment of common objectives without unity of no
industry can achieve its goal. According to Urwick. L.F., “Business houses are made broken in
the long run not by market, capital, patents or equipment but by men “Of all the resource,
manpower is the only resource, which does not depreciate with the passage of time. Hence it
is the duty of every employer to safeguard the resource because without human resource
nonindustrial unit can survive. In every industrial unit the human resource requires some basic
facilities inside the premises to perform the job properly. These basic facilities are termed as
welfare measures in the Factories act 1948. The need for adoption of welfare measures as a
means to increase the workers productive efficiency, to keep up these moral and for the
maintenance of industrial peace which has then realized by all section of the society. The main
objectives of this provision are to provide basic welfare amenities to the workers, while
working in the factories. Provision relating to welfare of the factory workers has been
numbered in Section 42 to Section 50 of the factories act 1948. The welfare measures according
to the Factories act 1948 are as follows:
1. First aid appliances.

2. Canteen.

3. Shelters, rest rooms, and lunch rooms.

4. Welfare Officers.

PLANTATION LABOUR ACT, 1951:

According to the plantation labour act, 1951 says that a tea garden must provide proper welfare
to the labours and to regulate the condition of workers in the tea garden. The various welfare
facilities to the tea garden workers are sitting, first aid appliances, canteen, shelters, restroom,
lunch room, crèches, welfare offers, ventilation & temperature, drinking water, latrines &
urinals, spittoons and lighting. And these are the welfare that must offer to the tea garden
workers according to the Law.

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REASONS OF STUDY:-
As I am a resident of Tripura and I stay adjusting to the tea garden, it always puts some
questions in my mind about their welfare, how actually they live in the garden as well as how
they work in that particular condition. That is one of the main reasons why I have decided to
conduct the study on their welfare given by the tea garden authorities.

OBJECTIVES OF THE STUDY:

a. To examine the welfare measures given to the workers in the tea garden and to suggest
for improvement, if any required.

SCOPE OF THE STUDY:-

The various components of welfare facilities to the tea garden workers are sitting, first aid
appliances, canteen, shelters, restroom, lunch room, crèches, welfare offers, ventilation &
temperature, drinking water, latrines & urinals, spittoons and lighting. The study is confined
into the workers in different categories such as drivers, supervisor, permanent and temporary
workers working in tea gardens.

CONCEPTUAL RELEVENCE:-

The concept of the study is based on finding out the welfare facilities that are being provided
by the tea garden to its workers. The welfare measures are very much important for the worker
as well as for the employer as to bring out the best from the workers. That is how the concept
is related to the topic.

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METHODOLOGY:-

The data were collected from both primary.

 Primary Sources: For collecting data in this study questionnaire methods have been
used. Accordingly structured questions were asked to different category of tea garden
workers of Brahmakunda Tea Estate, Simna, Tripura.

SAMPLING DESIGN:-

The boundary of this study is Brahmakunda Tea Estate, Simna, Tripura. The Sample Size
selected for the study is 50 units. Simple Random Convenience Sampling Method was used for
the selection of sample units.

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DATA ANALYSIS AND INTERPRETATION:-

Table 1: Age wise distribution of the respondents:

No. of
AGE PERCENTAGE
Respondent
Below 25 yrs. 0 0
25 - 35 yrs. 18 36
35 - 45 yrs. 22 44
Above 45 yrs. 10 20
TOTAL 50 100

Percentage of Respondents

0%
20%
36% Below 25 yrs.
25 - 35 yrs.
35 - 45 yrs.
44%
Above 45 yrs.

Interpretation: From the above study it is found that 44% of workers belongs to 35-45 years, 36% belongs to 25-
35 years, and 20% belongs to above 40 years.

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Table 2: Gender wise distribution of the respondents:

No. OF Respondent

36%
MALE
64%
FEMALE

Interpretation: From the above study it is found that 64% of workers are male and 36% of workers are
female.

Table 3: Educational qualification:

Educational No. of
Qualification Respondent Percentage
Primary 12 24
Secondary 29 58
Higher Sec. 6 12
PG 3 6
TOTAL 50 100

Percentage of respondent

6%
12% 24%
Primary
Secondary
Higher Sec.
58%
PG

Interpretation: From the above study it is found that 58% percentage of worker are secondary qualified,
24% are Primary qualified, 12% are Higher secondary, and 6% are Post Graduate.

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Table 4: Experience of the respondents:

No. of
No. of years Respondent Percentage
Below 5 yrs. 19 38
5 - 10 yrs. 12 24
10 - 15 yrs. 9 18
Above 15 yrs. 10 20
TOTAL 50 100

Percentage of Respondent

20%
38% Below 5 yr

18% 5 - 10 yr
10 - 15 yr
24% Above 15 yr

Interpretation: With the study we can say that 38% of the workers does not have experience more than
5 years, 24% workers are having experience of 5 – 10years, 20% are have experience above 15 years
and 18% are having experience of 10 – 15 years.

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Table 5: Monthly Income:

Monthly Income No. of

(in Rs.) Respondent Percentage
Below 1500 0 0
1500 - 2500 45 90
2500 - 3500 2 4
Above 3500 3 6
TOTAL 50 100

Percentage of Respondent

4% 6%0%
Monthly Income
Below 1500
1500 - 2500

90% 2500 - 3500

Above 3500

Interpretation: From the above study it is found 90% of the workers monthly income ranges between
Rs. 1500 – 2500, 6% of workers income is above Rs. 3500 and 4% of workers income is in between
Rs. 2500 – 3500.

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Table 6: Table showing the overall satisfaction of the respondents towards rest room facilities:

NO. OF
REST ROOM Respondent Percentage
HS 6 12
S 24 48
M 8 16
DS 10 20
HDS 2 4
TOTAL 50 100

Percentage of Respondent

4% 12%
20% HS
S
16% M
48%
DS
HDS

Interpretation: The above study show that 48% of workers are satisfied with the rest room, 20% of the
workers are dissatisfied, 16% are having moderate opinion, 12% workers are highly satisfied and 4%
of them are highly dissatisfied.

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Table 7: First aid appliances at the premises:

First aid No. of

appliance Respondent Percentage
HS 11 22
S 21 42
M 12 24
DS 3 6
HDS 3 6
TOTAL 50 100

Percentage of Respondent

6% 6% 22%
HS
24% S
M
42% DS
HDS

Interpretation: The above study show that 42% of workers are satisfied with the first aid appliances,
24% are having moderate opinion, 22% are highly satisfied, 6% workers are dissatisfied and 6% of
them are highly dissatisfied.

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Table 8: Table showing the overall satisfaction of the respondents towards medical facilities:

MEDICAL
FACILITIES NO. OF RESPO Percentage
HS 15 30
S 31 62
M 4 8
DS 0 0
HDS 0 0
TOTAL 50 100

Percentage of Respondent

8%0%
30%
HS
S
M
62%
DS
HDS

Interpretation: The above study show that 62% of workers are satisfied with the medical facilities,
30% are highly satisfied, 8% are having moderate opinion.

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Table 9: Table showing the overall satisfaction of the respondents towards ventilation and
lightning:

Ventilation and No, of

lightning Respondent Percentage

HS 16 32

S 27 54

M 6 12

DS 0 0

HDS 1 2

TOTAL 50 100

Percentage of respondent

12% 0%
2%
32% HS
S
M
54% DS
HDS

Interpretation: The above study show that 54% of workers are satisfied with the ventilation and
lightning, 32% are highly satisfied, , 12% are having moderate opinion, and 2% of them are highly
dissatisfied.

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Table 10: Table showing the overall satisfaction of the respondents towards Drinking Water:

Drinking Water No. of Respondent Percentage

HS 0 0

S 10 20

M 25 50

DS 5 10

HDS 10 20

TOTAL 50 100

Percentage of Respondent

0%
20% 20%
HS

10% S
M

50% DS
HDS

Interpretation: The above study show that 50% are having moderate opinion for the Drinking Water,
20% of workers are satisfied, 20% are highly dissatisfied, and 10% workers are dissatisfied.

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Table 11: Table showing the overall satisfaction of the respondents towards sanitation facilities:

SANITATION NO. OF RESPO Percentage

HS 12 24

S 30 60

M 6 12

DS 2 4

HDS 0 0

TOTAL 50 100

Percentage of Respondent

4%
0%
12% 24%
HS
S
M

60% DS
HDS

Interpretation: The above study show that 60% of workers are satisfied with the sanitation facilities,
24% are highly satisfied, 12% are having moderate opinion, and 4% workers are dissatisfied.

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 Table 12: List of fringe benefits:

HS S M DS HDS TOTAL TOTAL

Particulars PERCENTAGE
NR % NR % NR % NR % NR %
Overtime Pay 10 20 19 38 21 42 0 0 0 0 50 100
Medical
Leave with
pay 30 60 19 38 1 2 0 0 0 0 50 100
Bonus for
quality and
attendance 21 42 17 34 12 24 0 0 0 0 50 100
Leave with
Pay 22 44 18 36 10 20 0 0 0 0 50 100
Paid holidays 19 38 24 48 6 12 1 2 0 0 50 100
Employee
counselling 1 2 8 16 13 26 28 56 0 0 50 100
Provident
fund 17 34 22 44 10 20 1 2 0 0 50 100
ESI 23 46 25 50 2 4 0 0 0 0 50 100

Interpretation: The above tables shows the other various welfare measures taken for the tea
garden workers and how satisfied the workers are working in the garden.

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Table 13: Table showing the overall job satisfaction:

JOB NO. OF
SATISFACTION RESPONDENT Percentage
HS 13 26
S 25 50
M 12 24
DS 0 0
HDS 0 0
TOTAL 50 100

Percentage of Respondent

0%
24% 26% HS
S
M

50% DS
HDS

Interpretation: : The above study show that 50% of workers are satisfied with their job, 26% are highly
satisfied, and 24% are having moderate opinion.

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Table 14: Showing the satisfaction level toward various welfare scheme:

Welfare No. of
Schemes respondent Percentage
High 15 30
Medium 25 50
Low 10 20
TOTAL 50 100

Percentage of respondent

15%
High
50% 25% Medium
Low
10%
TOTAL

Interpretation: This shows that 50% of the workers are having Medium satisfaction level for
the welfare scheme, 30% are having High satisfaction level and 20% are having Low
satisfaction level.

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SUGGESTATION:-

This study reveals that the workers are almost satisfied with many aspects in their job, except
some factors. The following are some of the positive suggestion, suggested by the researchers.

1. As the study shows that most of the workers were having moderate opinion toward
drinking water, thus which must be improved.
2. A better income can be provided to the workers. So that the worker can be motivated.
3. An employee-counselling centre can be established in the factory to make the worker
work free without any tension.

CONCLUSION:-

The Project report entitled “A study on the welfare measures taken for the tea workers in
Brahmakunda Tea Estate, Simna, Tripura” shows that the workers are satisfied with the welfare
measure provided to them in the tea garden. The Finding and suggestion given, may help them
to improve the welfare measure towards their workers. It was found that some of the factors
must be improved as mentioned in the suggestion.

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LIMITATION OF THE STUDY:-

The researchers faced the following limitations while doing this study:

a. Some of the respondents discussed among themselves before answering.

b. Few respondents hesitated to give opinion about their management.

c. The period of the study was limited.

d. The validity of the study depends up on the reliability of the primary data.

e. Study in only one garden

f. Sample Size: Out of 250 approx. employees only 50 employees were covered.

g. Few of the respondents hesitated to give the correct information.

REFERANCE:-

1. https://www.scribd.com/doc/13891189/a-study-on-welfareofteastate.

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