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SUMMARY: Recent student-centered college graduate with demonstrated ability to capture rapport with students seeks Secondary
Education English Teacher position with Phoenix Union High School District
EDUCATION
Bachelor of Arts, English (Secondary Education) Dec. 2018
Arizona State University, Tempe, Arizona
G.P.A. 3.67, Dean’s List 3 years, Magna Cum Laude
TEACHING EXPERIENCE
Student Teacher, 9th Grade English, South Mountain High School, Phoenix, AZ Aug. 2018-Dec. 2018
Created and delivered lesson plans aligned with State of Arizona Common Core Standards for 9th grade English Language
Arts and school district curriculum
Incorporated technology and applied interactive teaching methods to engage students with diverse learning styles; connected
with students to further develop critical thinking, writing, and presentation skills
Collaborated with other district teachers in order to assure student success
Graded student tests and assignments accurately and efficiently; maintained student attendance roster
Participated in some staff meetings and monthly staff development activities
Intern, 11th Grade English, Carl Hayden Community High School, Phoenix, AZ Jan. 2018-April 2018
Assumed teaching responsibility for Language Arts class one day per week while developing effective classroom
management skills
Prepared and implemented creative lesson plans in line with Arizona State Standards, with a focus on American literature and
composition
Observed lessons delivered by mentor teacher and assisted with grading of assignments
Developed knowledge of young adult literature teaching techniques through facilitating group discussions
Intern, 9th Grade English, South Mountain High School, Phoenix, AZ Aug. 2017-Dec. 2017
Obtained knowledge about learning techniques through leading small groups and individual instruction
Established understanding of classroom management techniques through observation of mentor teacher
Intern, 7th and 8th Grade Language Arts, Balsz Elementary School, Phoenix, AZ Jan. 2017-April 2017
Observed small and large group teaching methods in 7th and 8th grade English Language Arts classroom setting
Led small group discussion of writing techniques and engaged students through asking questions designed to foster critical
thinking
OTHER EXPERIENCE
Discover Account Manager TPA, Education at Work, Tempe, AZ May 2018-Present
Serve as Account Manager working as a third-party administrator for Discover
Developed competency through training leaning hard skills of a soft Collections agent through completing vigorous training
Learned soft skills detailing interpersonal skills, and empathy
Connect with diverse clientele over the phone to discuss status of payment while demonstrating strong interpersonal skills of
empathy
PayPal Customer Service Email and Social Media TPA, Education at Work, Tempe, AZ June 2016-May 2018
Serve as Customer Service Representative working as a third-party administrator for PayPal
Established knowledge through vigorous training, earning skills in conflict resolution, problem-solving, and communication
through pursuit of position-related training
Utilized social media platforms such as Facebook and Twitter to promote PayPal operations on a global scale; addressed any
conflicts in a polite and professional manner
America Reads Tutor, Academia del Pueblo Elementary School, Phoenix, AZ Jan. 2016-May 2017
Tutored two underprivileged students every Tuesday and Thursday attending Title I schools in reading, writing, and math
Independently created lesson plans tailored to the needs of each student to stimulate learning and development in an
interactive approach in compliance with Arizona State Academic Standards (Common Core)
Updated student folders on a daily basis that contained reports reflecting the academic progress of each student
CERTIFICATIONS
Secondary Education, Professional Knowledge NES Expected May 2019
English Language Arts, Subject Knowledge NES March 2018
Fingerprint Clearance Card, State of Arizona Oct. 2016-Present
JESSICA SALAS PARRA
1410 E. IRWIN AVE.
PHOENIX, AZ
85042
(602) 386-6764
jvsalaspa@gmail.com
REFERENCES