Not Updating Apps in The Windows 10 Store - Windows Central

12/7/2016 How to fix pending or stuck apps in the Windows 10 Store | Windows Central
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BREAK UP THE LOG JAM!
How to fix
pending or
stuck apps
in the
Windows 10
Store
BY SETH BRODEUR
 Friday, Aug 14, 2015 at 6:04 pm EDT
 92 Comments
So you've been up and running on

Windows 10, and everything has
http://www.windowscentral.com/fixpendingappswindows10store 1/30
been going great. Then one day, Acrodisc(R) syringe

you suddenly see a list of apps
filters
queued up in the Windows Store
₹ 28,990
waiting to update and stuck in the SigmaAldrich
"pending" state.
Microsoft said this morning that

they have fixed the Store issues,
although some users are still
experiencing them. If you fall into
that camp, you will want to read on
for a possible fix!
The natural reaction probably is to

close and reopen the Store or to
reboot your computer when that
doesn't work. But if you are like
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the next step is to log out of the
Windows Store and then log in
again with your Microsoft account.
Log off
1. Open the Windows Store app
2. Click on the account logo in

the upper-right corner of the
app, then click on your
account name
3. Click on you account name in

the new box, then click Sign
out
4. Click on the icon in the

upper-right corner again,
then click Sign in and choose
your account name again
Reset the Store

Cache
If that does not get the Store
working again, close out of the app,
then try resetting the Store cache:
1. Click Start, then type

"wsreset" and select wsreset
2. When the Store app opens,

see if your downloads are
working
Troubleshoot
Windows Update
If resetting the Store cache doesn't
fix it, the next thing to try is
troubleshooting Windows Update,
which is closely ties to the
Windows Store:
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"troubleshooting"
2. Select the Troubleshooting

option
3. Under System and Security,

click on Fix problems with
Windows Update
4. Follow the prompts, then test

out the Store app
Reset Windows
Update (Caution)
The final thing that you can do to
get the Store working again is to
reset Windows Update completely.
And before proceeding, you should
be warned that messing around
with Windows system files can
lead to problems, so do this at your
own risk:

"services" and select the
Services desktop app
 WINDOWS PHONE

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
2. Find the Windows Update

service, right-click on it, then
select Stop
3. Next, open File Explorer and

navigate to the C:\Windows
directory
4. Right-click on the
SoftwareDistribution folder,
then rename it to
SoftwareDistribution.OLD or
any name of your choosing
5. Go back to the Services app

and restart the Windows
Update service
6. Test your Store downloads
This final step is the one that

ultimately worked for me, but it is a
"nuclear option" and I do not

recommend trying it first.
 WINDOWS PHONE

FORUMS
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
Have you run into this problem with
Windows 10? Be sure to chime in
below in the comments to let us
know if anything worked for you.
Source: Technipages
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READER COMMENTS
How to fix pending or stuck apps in the Windows 10 92
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 SORT BY DATE SORT BY RATING

WINDOWS PHONE
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FORUMS
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Phelix Puan
I just discovered a new solution that

able to fixed mine back to work.... it's
by DISABLING your third party
firewall... for my case the Kaspersky
was blocking me from updating the
apps. after i disable it, the updates
automatically resume.
 12 hours ago REPLY

 0
Hannah Tanguihan
fixed it. the last option worked
 1 week ago REPLY

 0
Hannah Tanguihan
I cant rename the

softwaredistribution folder. it says
that its open on another file but its
not. help

 0
Kyle Machart
If the final solution didnt work for

you, go into properties on the
windows update and set the startup
to manual. It should make it stop
running. You should be able to
continue, if that was your problem.
That is what fixed it for me.

 0
Angel Hook
thanks yoy very much it worked

http://www.windowscentral.com/fixpendingappswindows10store with 10/30
thanks yoy very much it worked with

the last solution :)
 
WINDOWS PHONE
FORUMS
SHOP

 3 weeks ago REPLY
 0
Jonh Rock
thx so much worked for

me,renaming softwaredestribtion
 1 month ago REPLY

 0
Corey Rapp
Tried all of these and nothing

worked. wouldnt even let me stop
service or rename to software dist.
folder.

 0
Yangtse97
your "nuclear option" worked for

me. Thanks!
 2 months ago REPLY

 0
shadowgirlll
nothing work out i still not able to

download ot update any apps

 0
im greggster7
None of these "fixes" worked for me!

 0
Aniket kedar
I can't update my apps?
The error message is "Try that

http://www.windowscentral.com/fixpendingappswindows10store again 11/30
The error message is "Try that again

Error, see details"
 And the error code is "0x800704CF"
WINDOWS PHONE

FORUMS
SHOP

Please see if anyone can help me??

 0
Ishats
I can't update my apps?
The error message is "Try that again

Error, see details"
And the error code is "0x80073CF9"
Please see if anyone can help me??

 0
Janvi Mehta
This Error code is coming while i'm

dowmloading Skype in
my PHONE Lumia 535.
It's Updated to windows 10.
How to solve it?

 1
Gemaniac
WOW the last one really worked! I

tried everything before and now I
can download minecraft story mode.
Thanks for the amazing tip!

 0
bilali
Windows store is broken, nothing

downloads. I did everything on this
page and still broken. I'm trying to
reinstall Netflix app, it says I own it
and can install it (it lies) I managed
to get the item out of queue,
restarted computer, tried again

http://www.windowscentral.com/fixpendingappswindows10store - 12/30
restarted computer, tried again -

downloading .1 megabyte for the
 past 45 minutes. Does Windows 10 WINDOWS PHONE
have a safe mode? I could not
FORUMS
 SHOP

rename the folder software
distribution - tried running cmd as
adminsitrator says access denied.
I've been using Windows since v1
and the persistent frustrating
problems never go away - anyone
have suggestion on how to fix, other
than go MAC

 0
xerosoft
i have problem with store apps

because i am from serbia and when i
download ex. Disney channel they
dont allow me to watch because i
am not from USA what to do ???

 0
sergentti
Thank you so very much.

 0
Brutak
I tried numerous "fixes" from this

and other forums but nothing
worked. As a last resort I tried the
option of resetting Windows Update
by temporarily turning off the
Windows Update service and
renaming (or deleting) the
SoftwareDistribution folder. It
worked a treat. I am really
disappointed re this situation. The
problem of the App Store producing
a 0x80240024 error and Win Update
simply not working (you have to dig
deep to find out that this is also a
0x80240024 error) is by no means
uncommon. It has surfaced on both
of my Win 10 machines and even a
complete fresh reload doesn't

http://www.windowscentral.com/fixpendingappswindows10store fix it. 13/30
complete fresh reload doesn't fix it.

Get your act in order Microsoft!!
 
WINDOWS PHONE
FORUMS
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
 0
WickedGirl
Tried each of the steps in the article.

None of them worked until the very
last possibility, "Reset Windows
Updates:. That worked flawlessly.
Thank you for posting this. It was
driving me nuts.

 0
Stercorum
None of these suggestions worked

for me. What a mess. I cannot use
some apps without the update and
the update will not run. I uninstalled
one of these, but the store will no
longer install it at all. Microsoft
blame it on malware, but I have
checked several times and there is
no malware.

 0
un1fy
I FIXED THE PROBLEM NOW. One of

the first things i did when getting
my laptop was turning off automatic
updates. after i saw the problem i
did a system restore, that fixed it
temporarily but the problem came
back. but after turning on automatic
updates and updating my computer
and restarting the store works fine
now.
this might not help everybody, but

hopefully some.
 1 year ago REPLY

 0
Dr Surmeli

 WINDOWS PHONE
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FORUMS
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
1. Click "your picture" in the
Store page.
2. Click "Settings"
3. toggle off "Update apps
automatically"
4. Turn back and check if
updates resume
This will probably solve your issue.

 0
Fredrick Calvin J
It work for me !!!!!!!!!!

 0
Gauravverma475
I resently download windows 10

home edition but in windows store
whenever i tried to download
anything,after 5-6 seconds store
close itself.

 0
Sony Tjl
Thx dude, its really work for me..

 1
Sam Sowder
None of the sugessted optons

worked for me. I tried the last
option of stopping Windows Update
servic, and renaming the Software
Distribution folder. I get the
message: this action cannot cannot
be completed because the folder
http://www.windowscentral.com/fixpendingappswindows10store or 15/30
be completed because the folder or

a file is open in another program.
 
WINDOWS PHONE
FORUMS
SHOP

 1
kansasdude
Still not working for me...can't finish

installing app updates

 0
Perenor
And still not working for me. I can't

install new apps either. Damn, this is
getting really annoying. I am thinking
of going back to Windows 8.1.

 0
Federico Turban
And, what if, none of those steps

didn't worked for me? It's suposed
to be solved this problem, but no,
I'm still having the issue. This sucks :(

 0
Ben Palmer
Reset the Store Cache did it for me.

Have been bugged by this error for
over a week now. Thanks.

 0
Viki Negi
Guys can anybody help me on error

code 0x80240024, only getting while
installing Ice Age Adventure? Fixes
tried resetting Store Cache, Windows
refresh, Change User, Safe Boot but
didn't fix the error.. Every help is
appreciated

 0
12/7/2016
 How to fix pending or stuck apps in the Windows 10 Store | Windows Central
   
Bert Caris
WINDOWS PHONE
FORUMS SHOP
after the latest cumulative patch

update the store app works 100 %
now

 0
Perenor
Still not working for me :(

 0
BlackGoku
Its wasn't working yesterday today

its working fine for me. Kudos MS!

 0
neo anderson3
I have a lot of problems with

windows 10 especially Cortana not
working therefore no search option
which is a huge problem, store apps
not updating /installing, mail &
people not syncing and it all comes
down to error 0x80070005 access
denied, I've tried all the fixes and
none worked

 0
richardmalec
I have re set my daughters tablet

about 4 times, due to my account
not being able to access the store
but her (child acc) being fine or vice
versa. Getting frustrated with it like
this as I use the tablet when she is
asleep. Any suggestions?

 0
wildwest310-xbox-live-gamertag
How to be true promoter and user
 of Windows. First your mobile phone WINDOWS PHONE

should be Windows, then you must
FORUMS
 SHOP

use the Microsoft cloud and last put
Windows 10 on your Macbook and
Microsoft apps in your apple and
android phones. Then signup for
Bing rewards

 0
Belushi Schweeft
Got to be honest...these are the kind

of problems that make average
users go mad and talk about buying
a Mac. Windows 10 needs to be
more than good looks and
functionality, it needs to be rock-
solid for eveyone. Sure, an iPad is a
simpler and far less functional
device than say a Surface 3, but if it's
problem-free it's a winner in this day
and age. Windows has a bad rep
(not for the vast majority of users of
course) for being unstable, clunky
and difficult at times and while I'm
the sort of person happy to
troubleshoot, the current generation
of gadget buyers want a simple,
non-nonsense experience. It's the
secret of Apple's success, really; you
can do so much with a Mac (most
lack the processing chops to provide
a really good gaming experience, for
example) but people are generally
far less demanding of their
computers these days so they want
something that "just works" without
the need to tinker. I sympathise with
this and while I couldn't live with a
Mac once it came to my video and
gaming needs, I would be furious if I
upgraded to Windows 10 and found
I couldn't access the app store.
Patience levels among consumers
are low these days and if something
doesn't work properly out of the box
people are happy to return items
and get something else. Tablet Mode
on my Surface 3 is a pedestrian,
glitchy, nightmare whenever I
resume from sleep; it was not

http://www.windowscentral.com/fixpendingappswindows10store this 18/30
resume from sleep; it was not this

way on 8.1 and it won't let me
 refresh so i'm going to have to
contact MS, download the 8.1
WINDOWS PHONE
FORUMS
 SHOP

recover media and start again, or
suck it up. I'm prepared to fix it one
way or another...many are not and
something as essential as apps and
their availability has to be working
for everyone from day one. "...it just
works..." is a stick Apple have been
hitting Microsoft with for a decade
and while Macs are not without their
fair share of issues, mud sticks and
MS just haven't done enough since
Windows 7.

 1
ronharding
I have friends and relatives with

Macs. they have their issues as
well....

 0
Vagner Tavares
Best just to wait for the

accumulative updates...a friend did
the reset and god knows what and
ended having to roll back his
system... (but since the kid is an odd
person who knows what could he
have done)...

 0
luizioc
I had 8 apps stuck for 5 days and last

night's cumulative update fixed it.

 0
Sreeharsha Reddy
 I am using windows 10. Store is not

WINDOWS PHONE

FORUMS
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
opening since 15 days, error
code:0x80072EFD
I have done everything from the
Microsoft community page and from
windows central page too. But it is
still showing 'the server stumbled.'
Please fix my problem

 0
Micky Saini
i m facing this problem too,error

code is 0x80072EFF,plz notify me
if u ll get any solution.thnx

 0
scandiskwindows9x
To me if pin a app in the hybrid start

menu don't get pinned until next
day when turn on the computer
again, don't want format again by
this. also discovered if kill to
explorer.exe and restart the service
get the app that wanted to pin , in
start pinned .

 0
namflow
I fixed it by removing ms account

rebooting then adding it back.

 0
Ashishcomputing
Apps are crashing in windows 10 like

calendar mail etc

 0
Bobcat665
 I had HUGE problems with errors

WINDOWS PHONE
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and stalled app downloads before
10240 and this procedure rarely, if
ever, helped. Thankfully my
problems with the Windows Store
pretty much started disappearing
after 10240 came out. Things are
working pretty flawless now...

 0
TechAbstract
I had Groove Music going through

endless update after update.
Uninstalled it using this guide and
installed it again in the Store.
http://www.howtogeek.com/224798/
how-to-uninstall-windows-10s-built-
in-ap...

 0
Lundon44
Accessing the store was never an

issues. Updating apps was never an
issue. Installing new apps has always
been my issue. Fails at 99% of
installing with an error code. Like
others here suggested, I've had to
create a local account and install
apps from there then log back into
my MS account. Very annoying to
say the least.

 0
Neo Nuke
Mine state working after connecting

to a wifi network that wasn't my
home one.

 0
TheGerg
 I tried everythng to get my apps to

WINDOWS PHONE

FORUMS
SHOP

update and install and finally
realised it was my Firewall. I turned
off Windows Firewall and my apps
instantly updated and installed. Give
it a try and let me know if it works...

 1
Dodj33
Thanks this worked for me!!!

 0
JotaKa
Restarting my PC in to Safe Mode

using MSConfig.exe, and then
restarting again fixed the problem
for me.

 0
CormacMacAirt
Skype won't install for me.

 0
triumvirant
They are discontinuing the Skype

for Windows 8 app. Need to
switch to desktop version.

 0
Zeem Frostmaw
The store STILL has this issue? o_O I

remember having to deal with this
back in Windows 8 consumer
preview...

 0
Blkacesvf41
 I'm only having problems with the

WINDOWS PHONE

FORUMS
SHOP

new universal fitbit app. It installed
perfect on my laptop yesterday, but
for the life of me I can't get to open
on my desktop PC! I don't get it.

 0
Flat Tire
I had the same problem. I did an

un-install + re-install and it
started working.

 0
SoapBox3000
Using ccleaner to clear out the

registry of any errors resolved the
issue for me.

 0
Killamator
YES! Finally fixed it. Leave it to SF

to have a third party utility have
to pick up their slack.


 0
Scienceguy Labs
Is anyone else experiencing an issue

with the store not fully loading? For
me, most of the pictures load, but
the font and "install" buttons do not
load.

 0
pcleland79
I tried all these solutions and more

before finding one that worked.
Create a new user without an email
Create a new user without an email

address on a loval account. Go to
 user settings in control panel and
give the user admin rights. Log out
WINDOWS PHONE
FORUMS
 SHOP

of your account. Log into the new
admin account. It will force the store
to update. When it loads the first
time, it will most likely be completely
blank. Wait about 10 minutes, then
log out and then reboot the
computer. Log back into the new
admin account. Some of the apps
should start appearing. When u see
the store show up click it and let the
default apps update. After that
done, logout, and back in with ur
regular account. And the store
should be fixed.

 3
lovesurface
This one worked for me...

 0
P Dot
This one worked for me too.

Thank you!

 0
oleic
Thanks, this worked really well.

 0
dan tanev
Thanks man! This worked for me!

 0
Corey Rapp
noe...went to users
http://www.windowscentral.com/fixpendingappswindows10store and 24/30
noe...went to users and

user name but no
 selection from appdata or WINDOWS PHONE
anything else
FORUMS
 SHOP

 0
calvincjh
Well only way for me is to click

update all and then pause all and
resume one by one.. If updates are
set to manual.

 0
W3ST3RN INFID3L
I had this issue last week. Seems i

solved the issue by cancelling the
downloads and pending updates,
closed store, then wsreset as admin
followed by reboot.

 0
Daniel Gilbert M
How to make the store

update/download apps one at a
time (Manage the queue properly)
instead of multiple
updates/downloads at a time ?????

 0
N_Studios
The best way to do that would

probably be to disable automatic
app updates.

 0
tdogdfw
On several computers I had

Microsoft Reading List App unable to
update... I simply uninstalled

http://www.windowscentral.com/fixpendingappswindows10store it and 25/30
update... I simply uninstalled it and

reinstalled it and it worked.
 
WINDOWS PHONE
FORUMS
SHOP

 0
2tomtom
Did you lose the data, reading

list, or did it keep the data?

 0
purevibz
My problem is there're apps that I

can't install such as tweetium, Netflix
crackle and others, this need to get
fixed immediately.

 0
triumvirant
For the issue with Netflix, see

this:
http://windowsinstructed.com/fix
-windows-store-netflix-app-error-
0x80070...
I had the same problem, was a

really simple fix.

 0
Christopher Hughes
Windows Store Reset:
Go to
C:>users>user_name>AppData>Loca
l>Packages>Microsoft.WindowsStore
_8wekyb3d8bbwe>Local cache.
Delete all the files and folders in
there, problem solved."
I tried it and it worked immediately.

 1
cdb033
Same here.
Same here.
  1 year ago REPLY

 0 WINDOWS PHONE
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FORUMS
SHOP

c0br4
Does not work for me

 0
pakmul
Does not work for me. "Give us a

few minutes See details". Error
code 0x8024001E

 0
Naman Kumar3
by mistake deleted all files and

folders inside
C:>users>user_name>AppData>
Local>Packages>Microsoft.Windo
wsStore_8wekyb3d8bbwe
now store is not opening, what

should i do.

 0
G Grant
I had the same thing

happen. I deleted my user
account, and created it
again. After that, the store
allowed me to download.
 0
Abdul Sekerci
How You deleted

user account
 0
  5 months ago REPLY WINDOWS PHONE

FORUMS
SHOP

KAMALMASRUN
worked like charm! you are

awesome

 0
janet lanham
i did this & it worked & i also

turned off my firewall just long
enough to update the apps in the
store & it worked ty ty ty soo
much

 0
tttttttcccc
um,,, i dont have the AppData

Folder... help?

 0
tttttttcccc
ok, so for some reason its

not listed in user_name,
but i can get to it through
"%appdata%", but after i
do it it says its in
user_name...
 0
tttttttcccc
it didnt do anything
;-;
 0
5 months ago

 REPLY
 Zeeshan Sayyed
WINDOWS PHONE

FORUMS
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
Doesn't work for me. Still stuck @
"starting download"

 0
Miss Indiana
tried all the other solutions... this

one worked for me ☺

 0
Aazamdagr8
I have a app VUCLIP that keeps on

coming even after updating it. No
matter how many times updated it,
it keeps coming back whenever i
check for updates. Any help ?

 0
unknowndentified10111
Uninstall the 'Get Skype' app.

 0
Aazam husain
Thanx ! :)

 0
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Not Updating Apps in The Windows 10 Store - Windows Central

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12/7/2016 How to fix pending or stuck apps in the Windows 10 Store | Windows Central

Best Laptops Best Antivirus

BREAK UP THE LOG JAM!

 Friday, Aug 14, 2015 at 6:04 pm EDT

So you've been up and running on

been going great. Then one day, Acrodisc(R) syringe

Microsoft said this morning that

The natural reaction probably is to

POPULAR TECH DEALS

2. Click on the account logo in

3. Click on you account name in

4. Click on the icon in the

Reset the Store

1. Click Start, then type

2. When the Store app opens,

1. Click Start, then type

2. Select the Troubleshooting

3. Under System and Security,

4. Follow the prompts, then test

1. Click Start, then type

2. Find the Windows Update

3. Next, open File Explorer and

5. Go back to the Services app

6. Test your Store downloads

This ﬁnal step is the one that

"nuclear option" and I do not

Did 7 Reasons Secret

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WhatsApp Tracker - mSpy™

 SORT BY DATE SORT BY RATING

I just discovered a new solution that

 12 hours ago REPLY

ﬁxed it. the last option worked

 1 week ago REPLY

I cant rename the

 1 week ago REPLY

If the ﬁnal solution didnt work for

 1 week ago REPLY

thanks yoy very much it worked

thanks yoy very much it worked with

thx so much worked for

 1 month ago REPLY

Tried all of these and nothing

 1 month ago REPLY

your "nuclear option" worked for

 2 months ago REPLY

nothing work out i still not able to

 2 months ago REPLY

None of these "ﬁxes" worked for me!

 3 months ago REPLY

I can't update my apps?

The error message is "Try that

The error message is "Try that again

 5 months ago REPLY

I can't update my apps?

The error message is "Try that again

And the error code is "0x80073CF9"

Please see if anyone can help me??

 5 months ago REPLY

This Error code is coming while i'm

It's Updated to windows 10.

How to solve it?

 6 months ago REPLY